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Queensway Hotel, Sure Hotel Collection by Best Western

Property class: 3

Choose dates to view prices

Photo gallery for Queensway Hotel, Sure Hotel Collection by Best Western

A row of terraced houses with a 'Queen's Walk' sign, a black metal fence, and a tree in the foreground.
A reception desk with a marble top, a wooden panel, and a lit fireplace.
A living room with a flat-screen TV, a fireplace, a grey sofa, a patterned pillow, and a small round table with shopping bags.
A hotel room with two beds, a wooden wardrobe, a desk with a chair, and a framed picture on the wall.
A building with a sign reading "Queensway Hotel." It features a white facade, black iron railings, and a gated entrance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
147-149 Sussex Gardens, London, England, W2 2RY
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪4 min walk‬
  • Place, Oxford Street
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with two beds, colorful geometric pillows, a dinosaur plush toy, and a framed picture on the wall.

Standard Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, chair, and a large mirror.

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a bedside table with a lamp, a window with curtains, a bathroom with a toilet and sink, and a framed picture on the wall.

Standard Room, 1 Twin Bed, Non Smoking

  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with a double bed, a headboard, a framed picture on the wall, a window with curtains, and a wooden wardrobe.

Standard Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 3 Twin Beds, Non Smoking

A flat-screen TV mounted on a wall.

Standard Room, 3 Twin Beds, Non Smoking

  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

A hotel room with a bed, a bedside table with a lamp, a desk with a coffee maker, and a framed picture on the wall.

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 75 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

A neatly arranged bedroom with a bed, a desk, and a wardrobe.

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

8.8 out of 10
Excellent
(3 reviews)
  • 102 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

A white standing fan with a mesh cover, placed on a wooden surface.

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

A hotel room with a bed, a desk with a remote control, a coffee maker, and a breakfast menu sign.

Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Loft, 1 Twin Bed, Non Smoking (Shower Only)

A neatly made bed with a white and red bedspread, a colorful pillow, and a book on the bed. There is a wooden nightstand with a cup and saucer, a kettle, and a remote control. A window with curtains is visible in the background.

Standard Loft, 1 Twin Bed, Non Smoking (Shower Only)

  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Loft, 2 Twin Beds, Non Smoking (Shower Only)

A hotel room with two beds, a desk with a chair, a framed picture on the wall, and a tray with breakfast items on the beds.

Standard Loft, 2 Twin Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Loft, Multiple Beds, Non Smoking (Shower Only)

A hotel room with two beds, a desk, a chair, a TV, and a framed picture on the wall.

Standard Loft, Multiple Beds, Non Smoking (Shower Only)

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for 1 Double Bed, Non-Smoking, Cozy Room

A hotel room with a bed, two pillows, a desk, a chair, a wardrobe, and a window with curtains.

1 Double Bed, Non-Smoking, Cozy Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for 1 Single Bed, Non-Smoking, Cozy Room

A hotel room with a bed, a bedside table with a lamp, a desk with a chair, a mirror, and a framed picture on the wall.

1 Single Bed, Non-Smoking, Cozy Room

  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room with Double Bed-Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the neighborhood

London

Located in London City Centre, Queensway Hotel, Sure Hotel Collection by Best Western is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 42-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out.

What's nearby

  • Hyde Park - 4 min walk - 0.3 miles
  • Kensington Gardens - 4 min walk - 0.3 miles
  • Paddington Central - 9 min walk - 0.5 miles
  • Oxford Street - 10 min walk - 0.6 miles
  • Marble Arch - 12 min walk - 0.7 miles

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬3 min walk
  • ‪Blank Street Coffee - ‬3 min walk
  • ‪The Bear (Craft Beer Co.) - ‬4 min walk
  • ‪Paramount Lebanese Kitchen - ‬3 min walk
  • ‪Sawyers Arms - ‬2 min walk

About this property

Queensway Hotel, Sure Hotel Collection by Best Western

Queensway Hotel, Sure Hotel Collection by Best Western features free WiFi in public areas, express check-in, and express check-out. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables.
Guests can expect TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.

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Royal Cambridge Hotel
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  • Free WiFi
  • Parking available
  • Business services
  • Housekeeping
7.4 out of 10, 1003, 1,003 reviews
$112 nightly
The price is $135
Sep 20 - Sep 21
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6 per person

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 6 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Queensway

Queensway Hotel

Queensway Hotel London

Queensway London

Queensway Hotel London, England

Queensway Hotel Sure Hotel Collection by Best Western

Queensway Hotel, Sure Hotel Collection by Best Western Hotel

Queensway Hotel, Sure Hotel Collection by Best Western London

Frequently asked questions

What's there to see around Queensway Hotel, Sure Hotel Collection by Best Western?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Oxford Street and Marble Arch less than a mile away.

How much does it cost to stay at Queensway Hotel, Sure Hotel Collection by Best Western?

As of Sep 15, 2026, prices found for a 1-night stay for 2 adults at Queensway Hotel, Sure Hotel Collection by Best Western on Sep 27, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Queensway Hotel, Sure Hotel Collection by Best Western?

No, there isn't parking at this hotel.

Does Queensway Hotel, Sure Hotel Collection by Best Western include a casino on the premises?

No, Queensway Hotel, Sure Hotel Collection by Best Western doesn't have a casino.

Is there an indoor pool at Queensway Hotel, Sure Hotel Collection by Best Western?

No, there is no indoor pool at this hotel.

Is Queensway Hotel, Sure Hotel Collection by Best Western a good place to stay for couples?

Couples staying at this hotel will value amenities like free wired internet, a city view in some guestrooms, as well as a 24-hour front desk.

Does Queensway Hotel, Sure Hotel Collection by Best Western have a hot tub?

No, there isn't a spa tub at this hotel.

Does Queensway Hotel, Sure Hotel Collection by Best Western have a restaurant with a breakfast menu?

Queensway Hotel, Sure Hotel Collection by Best Western offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Queensway Hotel, Sure Hotel Collection by Best Western allow pets to stay for free?

No, pets aren't allowed at Queensway Hotel, Sure Hotel Collection by Best Western though service animals are welcome.

Does Queensway Hotel, Sure Hotel Collection by Best Western have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Queensway Hotel, Sure Hotel Collection by Best Western?

The closest major airport to Queensway Hotel, Sure Hotel Collection by Best Western is London City Airport (LCY), which is 12.7 mi away (53 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.1 mi away (40-minute drive).

Can I book a room with a balcony at Queensway Hotel, Sure Hotel Collection by Best Western?

No, there aren't any guestrooms with balconies at Queensway Hotel, Sure Hotel Collection by Best Western.

Queensway Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 157 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 302 out of 1000 reviews
Rating 4 - Poor. 112 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Declan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with friendly and helpful staff. The room was a little stuffy, even with window open and fan on. Bed was comfortable and the room was very clean. Breakfast is basic but nice. Apart from that this it is a really good budget hotel and I'd recommend it if you're in London for a couple of nights
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Diedre

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was absolutely spotless and perfect for a night in London. I was coming and going from Paddington Station so the proximity was essential for a quick trip. No frills but a clean, safe bed.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Frankie

The hotel is an old fashion style
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean, comfortable, friendly staff. Would definitely stay there again.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Very quick and easy with a lovely early check in
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk, clean tidy room. Hotel located close to bars and restaurants at Paddington.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities
Great service. Slept well.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the reception staff were friendly and helpful even late at night. The hotel was handy for Paddington station, there were good restaurants nearby.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Catharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and great location near Paddington Station.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here every time I need a decent hotel in central London. Very convenient, clea, quiet and good value
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Margaret

Disliked: Staff & service
Great location, old hotel
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would recommend this hotel.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Kat

Liked: Cleanliness
Great location so close to paddington station kensington garden, many shops and restaurants. The hotel is very narrow, quirky, small room, but all we needed. Comfy beds, good amount of water. Breakfast was good, very clean breakfast room. All in all we enjoyed our stay.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect! Short walk to Paddington Station and in a quiet area. The staff were very helpful and friendly. Room was clean and amenities were great.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Very close to Paddington Station and to a variety of restaurants. Staff was friendly and helpful. We were able to check in early, which was a plus!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Hirokazu

Liked: Cleanliness, staff & service
Very good location.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
The rooms were clean and tidy, but the bathroom was ofn the smaller side.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Heinz-Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm, helpful staff, clean, close to public transportation.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Rodolfo

Excellent stay and service, congrats!
Stayed 1 night in May 2023
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The hotel is in a great location, very easy walk from Paddington station and plenty of restaurants. It felt very safe. The rooms are on the smaller side however we were rarely in them only to sleep,
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay. Very nice. Gentleman serving breakfast was lovely.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel

clean hotel, friendly staff, great location, close to restaurants, the underground (tube), Sainsbury local, bed was comfortable
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice good value hotel

Nice hotel, very clean and comfortable. The areaseemed quiet and safe
Stayed 1 night in May 2023
Verified review

10/10 Excellent

GENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only coupled blocks away from the Paddington station. Great location. Excellent value for the money!
Stayed 1 night in Feb 2025