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Queensway Hotel, Sure Hotel Collection by Best Western

3.0 star property

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Photo gallery for Queensway Hotel, Sure Hotel Collection by Best Western

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Reception
Restaurant
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
147-149 Sussex Gardens, London, England, W2 2RY
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪4 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking

  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Room amenity

Standard Room, 3 Twin Beds, Non Smoking

  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

8.0 out of 10
Very good
(1 review)
  • 75 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

8.0 out of 10
Very good
(2 reviews)
  • 102 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Room amenity

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

Standard Loft, 1 Double Bed, Non Smoking (Shower Only) | In-room safe, desk, laptop workspace, blackout drapes

Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Loft, 1 Twin Bed, Non Smoking (Shower Only)

Standard Loft, 1 Twin Bed, Non Smoking (Shower Only) | In-room safe, desk, laptop workspace, blackout drapes

Standard Loft, 1 Twin Bed, Non Smoking (Shower Only)

  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Loft, 2 Twin Beds, Non Smoking (Shower Only)

In-room safe, desk, laptop workspace, blackout drapes

Standard Loft, 2 Twin Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Loft, Multiple Beds, Non Smoking (Shower Only)

Standard Loft, Multiple Beds, Non Smoking (Shower Only) | In-room safe, desk, laptop workspace, blackout drapes

Standard Loft, Multiple Beds, Non Smoking (Shower Only)

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Cosy Double Room

A hotel room with a bed, two pillows, a desk, a chair, a wardrobe, and a window with curtains.

Cosy Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Cosy Single Room

A hotel room with a bed, a bedside table with a lamp, a desk with a chair, a mirror, and a framed picture on the wall.

Cosy Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Standard Room with Double Bed-Non-Smoking

A hotel room with a bed, a desk, a chair, a mirror, and a framed picture on the wall.

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, Queensway Hotel, Sure Hotel Collection by Best Western is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 42-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out.

What's nearby

  • Hyde Park - 4 min walk - 0.3 miles
  • Kensington Gardens - 4 min walk - 0.3 miles
  • Paddington Central - 9 min walk - 0.5 miles
  • Marble Arch - 12 min walk - 0.7 miles
  • Park Lane - 13 min walk - 0.7 miles

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬3 min walk
  • ‪Blank Street Coffee - ‬3 min walk
  • ‪The Victoria - ‬3 min walk
  • ‪The Bear (Craft Beer Co.) - ‬4 min walk
  • ‪Paramount Lebanese Kitchen - ‬3 min walk

About this property

Queensway Hotel, Sure Hotel Collection by Best Western

Queensway Hotel, Sure Hotel Collection by Best Western features free WiFi in public areas, express check-in, and express check-out. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables.
Guests can expect TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6 per person

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 6 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Queensway
Queensway Hotel
Queensway Hotel London
Queensway London
Queensway Hotel London, England
Queensway Hotel Sure Hotel Collection by Best Western
Queensway Hotel, Sure Hotel Collection by Best Western Hotel
Queensway Hotel, Sure Hotel Collection by Best Western London

Frequently asked questions

What's there to see around Queensway Hotel, Sure Hotel Collection by Best Western?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park, Kensington Gardens, and Paddington Central. You'll also find Marble Arch and Park Lane less than a mile away.

How much does it cost to stay at Queensway Hotel, Sure Hotel Collection by Best Western?

As of Jun 16, 2026, prices found for a 1-night stay for 2 adults at Queensway Hotel, Sure Hotel Collection by Best Western on Jun 28, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Queensway Hotel, Sure Hotel Collection by Best Western?

No, there isn't parking at this hotel.

Does Queensway Hotel, Sure Hotel Collection by Best Western include a casino on the premises?

No, Queensway Hotel, Sure Hotel Collection by Best Western doesn't have a casino.

Is there an indoor pool at Queensway Hotel, Sure Hotel Collection by Best Western?

No, there is no indoor pool at this hotel.

Is Queensway Hotel, Sure Hotel Collection by Best Western a good place to stay for couples?

Couples staying at this hotel will value amenities like free wired internet, a city view in some guestrooms, as well as a 24-hour front desk.

Does Queensway Hotel, Sure Hotel Collection by Best Western have a hot tub?

No, there isn't a spa tub at this hotel.

Does Queensway Hotel, Sure Hotel Collection by Best Western have a restaurant with a breakfast menu?

Queensway Hotel, Sure Hotel Collection by Best Western offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Queensway Hotel, Sure Hotel Collection by Best Western allow pets to stay for free?

No, pets aren't allowed at Queensway Hotel, Sure Hotel Collection by Best Western though service animals are welcome.

Does Queensway Hotel, Sure Hotel Collection by Best Western have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Queensway Hotel, Sure Hotel Collection by Best Western?

The closest major airport to Queensway Hotel, Sure Hotel Collection by Best Western is London City Airport (LCY), which is 12.7 mi away (53 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.1 mi away (40-minute drive).

Can I book a room with a balcony at Queensway Hotel, Sure Hotel Collection by Best Western?

No, there aren't any guestrooms with balconies at Queensway Hotel, Sure Hotel Collection by Best Western.

Queensway Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 155 out of 1002 reviews
Rating 8 - Good. 382 out of 1002 reviews
Rating 6 - Okay. 306 out of 1002 reviews
Rating 4 - Poor. 115 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Diedre

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was absolutely spotless and perfect for a night in London. I was coming and going from Paddington Station so the proximity was essential for a quick trip. No frills but a clean, safe bed.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Frankie

The hotel is an old fashion style
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Very quick and easy with a lovely early check in
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean, comfortable, friendly staff. Would definitely stay there again.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk, clean tidy room. Hotel located close to bars and restaurants at Paddington.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities
Great service. Slept well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the reception staff were friendly and helpful even late at night. The hotel was handy for Paddington station, there were good restaurants nearby.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here every time I need a decent hotel in central London. Very convenient, clea, quiet and good value
Stayed 1 night in Aug 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
The rooms were clean and tidy, but the bathroom was ofn the smaller side.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Catharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and great location near Paddington Station.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Kat

Liked: Cleanliness
Great location so close to paddington station kensington garden, many shops and restaurants. The hotel is very narrow, quirky, small room, but all we needed. Comfy beds, good amount of water. Breakfast was good, very clean breakfast room. All in all we enjoyed our stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Very close to Paddington Station and to a variety of restaurants. Staff was friendly and helpful. We were able to check in early, which was a plus!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect! Short walk to Paddington Station and in a quiet area. The staff were very helpful and friendly. Room was clean and amenities were great.
Stayed 1 night in May 2025
Verified

6/10 Okay

Doris

Staff were courteous but beds were very uncomfortable, tumblers in rooms weren’t very clean, en-suite bin was all dented, light above mirror didn’t work, overflow space in sink had never been cleaned. First impressions is the front door……. The steps and tiles leading in had never been swept or washed
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The hotel is in a great location, very easy walk from Paddington station and plenty of restaurants. It felt very safe. The rooms are on the smaller side however we were rarely in them only to sleep,
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would recommend this hotel.
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

Margaret

Disliked: Staff & service
Great location, old hotel
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay. Very nice. Gentleman serving breakfast was lovely.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Heinz-Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm, helpful staff, clean, close to public transportation.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and friendly hotel. Perfect for an overnight stay.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

uzi

Liked: Cleanliness, staff & service, room comfort

Will recommend this to friends!

The location is perfect! Right up to Paddington to get anywhere and right down to oxford street; the staff is very gracious - prices good. Property is a little worn and could use refresh, but still clean. Breakfast according to my father was perfect.
Stayed 9 nights in Sep 2025
Verified

6/10 Okay

Aisha

Liked: Cleanliness, staff & service
The room was fine, bed was comfy however the bathroom was so tiny - they did email in advance to warn of this but we’d already booked & you can’t appreciate just how small it is until you see it! When you sit on the toilet the sink is half over you & the sink also blocks the shower so getting in was a squeeze! The building was also incredibly warm, it is January but you don’t need the heating on full blast when it’s a warm day outside.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Excellent proximity to all sights with closeness to Paddington and Hyde Park. Great value! It is possible to add breakfast for 6 pounds a person, which was nice. Basic rooms, but lovely staff!
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Hirokazu

Liked: Cleanliness, staff & service
Very good location.
Stayed 2 nights in Feb 2024