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Mstay Russell Court Hotel

3.0 star property
Comfortable Edwardian hotel, walk to Kensington High Street

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Photo gallery for Mstay Russell Court Hotel

Family Deluxe | View from room
Exterior
Breakfast buffet
Family Deluxe | Bathroom | Shower, free toiletries, hair dryer, towels
Single | Living room | Flat-screen TV
Reviews
8.0

Very good

Popular amenities

  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
Russell Road, 9, London, ENG, W14 8JA
  • Popular LocationOlympia Conference and Exhibition Centre4 min walk
  • Popular LocationWestfield London Shopping Centre20 min walk
  • Popular LocationHyde Park5 min drive
  • AirportLondon (LHR-Heathrow)33 min drive

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Room options

View all photos for Family

Flat-screen TV

Family

  • 129 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin

In-room safe, individually decorated, individually furnished, desk

Twin

  • 182 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double

Double | Living room | Flat-screen TV

Double

8/10 Very Good
  • 182 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Deluxe

Family Deluxe | In-room safe, individually decorated, individually furnished, desk

Family Deluxe

  • 269 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Single

Single | Living room | Flat-screen TV

Single

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple

Flat-screen TV

Triple

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

London

Located in Kensington, Mstay Russell Court Hotel is adjacent to Kensington High Street and within a 5-minute walk of other popular sights like Olympia Conference and Exhibition Centre. This 20-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and dry cleaning/laundry services.

What's nearby

  • Kensington High Street - 2 min walk
  • Olympia Conference and Exhibition Centre - 4 min walk
  • Westfield London Shopping Centre - 20 min walk
  • Kensington Palace - 4 min drive
  • Hyde Park - 5 min drive

Getting around

  • Kensington (Olympia) Station - 3 min walk
  • West Kensington Underground Station - 12 min walk
  • The nearest major airports are:<br />Heathrow Airport (LHR): 34-min drive, 14.2 mi/22.9 km<br /> London City Airport (LCY): 64-min drive, 12.7 mi/20.5 km<br /> Gatwick Airport (LGW): 88-min drive, 56.3 mi/90.6 km<br /> Luton Airport (LTN): 61-min drive, 36.1 mi/58.1 km<br /> Stansted Airport (STN): 85-min drive, 48 mi/77.2 km<br /> <p></p>

Restaurants

  • ‪Executive Lounge Hilton - ‬2 min walk
  • ‪Society Bar & Restaurant - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Coe’s Bakery - ‬6 min walk
  • ‪Warwick Arms - ‬6 min walk

About this property

Mstay Russell Court Hotel

Comfortable Edwardian hotel, walk to Kensington High Street
At Mstay Russell Court Hotel, guests have access to features like laundry facilities. A multilingual staff is on hand to assist with concierge services, luggage storage, and dry cleaning/laundry.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also available.

Languages

English, Italian, Latvian, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1998
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, lockbox

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: GBP 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

Property is also known as

NOX HOTELS Olympia
Mstay Russell Court
NOX HOTELS | Olympia
Mstay Russell Court Hotel Hotel
Mstay Russell Court Hotel London
Mstay Russell Court Hotel Hotel London

Frequently asked questions

Is free cancellation available at Mstay Russell Court Hotel?

Mstay Russell Court Hotel offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Mstay Russell Court Hotel?

This hotel is situated in Kensington within a short 2-minute walk of Kensington High Street and also 20 minutes on foot from Westfield London Shopping Centre. You'll also find Natural History Museum and Hyde Park within a short drive.

Is parking available on site at Mstay Russell Court Hotel?

No, there isn't parking at this hotel.

Does Mstay Russell Court Hotel include a casino on the premises?

No, Mstay Russell Court Hotel doesn't have a casino.

Will I find an indoor pool at Mstay Russell Court Hotel?

No, there is no indoor pool at this hotel.

Are there hot tubs at Mstay Russell Court Hotel?

No, there isn't a spa tub at this hotel.

Does Mstay Russell Court Hotel have a restaurant that serves breakfast?

No, Mstay Russell Court Hotel doesn't have a restaurant that serves breakfast.

Does Mstay Russell Court Hotel allow pets to stay free of charge?

No, pets aren't allowed at Mstay Russell Court Hotel.

Are there connecting rooms at Mstay Russell Court Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Mstay Russell Court Hotel?

The closest major airport to Mstay Russell Court Hotel is Heathrow Airport (LHR), which is 14.2 mi away (34 minutes by car). Another top airport is London City Airport (LCY), which is located 12.7 mi away (64-minute drive).

Can I book a room with a balcony at Mstay Russell Court Hotel?

No, you won't find guestrooms with balconies at Mstay Russell Court Hotel.

Mstay Russell Court Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 144 out of 428 reviews" "
Rating 8 - Good. 185 out of 428 reviews" "
Rating 6 - Okay. 71 out of 428 reviews" "
Rating 4 - Poor. 16 out of 428 reviews" "
Rating 2 - Terrible. 12 out of 428 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oltion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

4/10 Poor

Natalie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Like sleeping in an ashtray
Like sleeping in an ashtray. The room had clearly been smoked on and used by a smoker. I awoke with a sore throat each morning and could smell stale smoke constantly during my stay. I was telephoned had told to check in at another premises. Not too far away however I had a heavy bag and had already travelled a few hours. The advert shows a large breakfast offering. Ignore it there is none at all. The saving grace was the staff booking in who were very courteous and the 24 hour helpline who recharged my room key.
Stayed 2 nights in Jul 2021

2/10 Terrible

Peter

Disliked: Staff & service, property conditions & facilities
Awful.
Awful. Bed side lamps not working the from day one to five and the hotel only apologised and said they couldn’t do anything about it, so we had to use the main lights and keep getting up and walking to the otherwise of the room to switch on and off. The shower blocked and over flooded the bathroom on the third night, and no help was available as reception closes at 5PM the middle of the night helpline suggested we pour hot water down it with a kettle... - to an already over flooded shower and sink hole. We awaited a response from the hotel and didn’t receive anything until the day we checked out (we had to contact them) in which they offered a later check out time which we accorded but felt it wasn’t enough considering we were up until 3AM ensuring the flooded shower water didn’t enter the main room and then we locked ourselves out due to scavenging the hotel for towels or anything of use to dry with. The compensation was awful and we haven’t received any at all, and we’re threatened to leave or risk losing our security deposit, because we felt a 3PM check out wasn’t enough - (we checked out at 1PM, 1 hour after the checkout time of 12PM). Awful experience and won’t be booking again.
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good! Clean and tidy overall. But it was a shame there no one at the reception for little enquiries. Plus no way to heat up your food!
Stayed 7 nights in Mar 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We loved the area, and the commodities inside the hotel room. Mini fridge abs microwave meant being able to purchase food to use instead of buying out. The room was spacious, clean abs couple friendly. Cons: skirting boards were all broken and unstuck from the wall which adds worry considering a deposit is required in case of damages (what if they think I did it) kind of worry; a light bulb was also damaged on one side of the bed (personal lamp), room cleaning service was also not fixed, as it was anyway we’re between 12PM and 2PM.
Stayed 2 nights in Mar 2021

6/10 Okay

Samer

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2020

10/10 Excellent

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2020

6/10 Okay

Hari

Business traveler
Disliked: Staff & service
Don’t expect good service
The place was okay, However the staff were not polite or friendly.
Stayed 1 night in Mar 2020

10/10 Excellent

Charlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest hotel i have been to. I am quite allergic to dust, but with this hotel, I have no problem with my allergy whilest staying there.
Stayed 5 nights in Feb 2020