Mayflower Hotel and Apartments

highly disappointed with the services. nearly no matters on the twin bed, the steel bar is hurting my back, extremely thin duvet, And it's freezing cold. spoke to the reception and I was told I have to adjust to night and speak to the management tomorrow. the tap is leaking g all and making annoying noise.

The Mayflower Hotel staff are extremely helpful and friendly. The rooms are to a good standard, as is the breakfast and the location is super convieniant to the shops and pubs and Earls Court Station. Also great value. The hotel ticked all the boxes so I booked to stay a few weeks later. Unfortunaley due to an indident my reservation was cancelled and they rebooked me into The Mayflower Apartment and also gave me a full refund. The apartment is on the top floor with no lift and is a struggle to carry a suitcase to the top. A huge spider welcomed me in the bedroom so I slept on the pull-out bed in the living space. Unfortunately this is very uncomfortable, hard and uneven and should be replaced. All other facilities, location and cleanliness are great!

Stayed here for 2 nights 02/03/2018 - 03/03/2018.  First impressions we thought we would definately repeat our stay, but after the full experience we wouldn't return and will find somewhere else next year. Positives The room was lovely and not what I expected at all (in a good way) spacious, massive walk in shower, lovely decor, and lovely spacious mordern kitchen. Heating worked well. Negatives  Staff seemed uninterested and kept to the very basics of their job. Not a very welcoming atmosphere, nor did I get asked about how my stay was on checkout. There was very much a 'don't care' vibe. Despite the lovely 4 poster bed being lovely to look at, the mattress was hard and uncomfortable and you could really feel the springs sticking out this urgently needs replacing.  The Noise This was the worst thing about our stay. We never slept at all as the noise outside from rowdy people outside was awful. Went on for a good couple of hours, like they were having a street party and racing their cars up and down the street, music, shouting, car revving. It was all highly frustrating. I do think it is the resposiblity of a hotel to report noise as this was happening in early hours of the morning.  Also it sounded like a hurd of elephants above us anytime someone walks around above, and even people just walking past the room talking, sounded like they were in our room.  I have rated this two stars as I didn't sleep both nights, highly frustrating when you don't have your child with you for the first time in a long time and it was an opportunity to catch up on sleep. I only recommend this if you want a night out in london and are not planning to do much sleeping/or of you can sleep anywhere and through anything.  Won't be returning which we feel is a shame as the room was lovely. 

Location: The hotel is located two minutes away from the Earls Court Tube station and one minute away from Earl's Court commercial street where one may found restaurants for all tastes and budgets. Trebovir street is very quiet, so there will be no noise interference. Reception and Check In: Friendly, charming, professional and extremely efficient. For those foreign to the place, there are maps, events flyers and the extremely proactive personnel would give a perfect orientation heads-up in less than five mins. The Room The size is the size you would expect for a Central London Hotel, with the pictures providing a very accurate idea of the space. We had a double room with a rather hard split mattress - that was the only downside of the experience - with a good sized desk and comfy chair and storage place for clothes when on a business trip / congress/conference/exhibition. The Bathroom The bathroom has a space split for shower and toilet and as the pictures prove, was of very decent size. Cleanliness The room, the bathroom, hallways, lobby, lifts, breakfast room were all sparkling clean, with a personnel who does wonders. The sheets and covers are all impeccable and the room smells clean and well maintained, with no detail left to hazard. Shower gels, shampoo and conditioner, cream are all available and if you run out of that, there is no crisis, since the personnel will sort this out in a split second. Breakfast: The hotel serves a very good European breakfast, with hams, cheese - brie and cheddar, greek yogurt and a good variety of cereals, jams, honey, croissants, various breads and a toaster for the purpose, a couple varieties of juice, milk, tea/hot water and freshly brewed coffee. The ladies assisting are wonderfully professional and kind and swift to assist from seating to pointing the customers to the right direction. The Bar and Lobby All very chic, beautifully decorated with an upmarket feel. The bar is modern, with very comfortable seating and with an adequate supply of drinks. Wi-Fi: I read a few comments about the Wi-Fi and while I do not contest them, my experience with the service was superb: both in the room, hallways, lobby/bar and breakfast room, the reception and speed were flawless. The Personnel and the Management: Perfect 10 Value for Money: Probably the best I have ever had in London in 25 years. Yet Again the Room Size: This is a XIXth Century palatial flats conversion hotel with a very decent £70 - £85 / night tag, located in a genuine prime location. Price: The breakfast itself would cost anywhere in the £10 - £15/night, so you do the math.... Conclusion If one expects a five star hotel, there are other choices from £150 onwards. I personally found the hotel without flaw for its purpose, mainly due to its fab personnel, cleanliness, adequate space and functionality, location and breakfast.

Well what a treat this place was! We were upgraded to a suite (thanks again) which was by far the best room we've had the pleasure of staying in London. The hotels just round the corner from Earls Court tube station giving you easy access to all the major attractions. Theres a couple of nice pubs/restaurants a stone's throw away along with all 3 of the major fast food joints. The breakfast is no thrills continental in a cosy room, sets you up nicely for the day ahead. All in all a great stay, wouldn't hesitate to come back.

Be sure to read the full description before you book. These are apartments separate from the luxurious looking main building. So meet the curt and unfriendly woman at the desk, who barks at you for ID, processes your particulars, then turns you out into the night to search for your luxury apartment on another road - and almost in another neighbourhood. Climb the bland stairwell, turn the key, and there it is, your bolthole for the night, with lino underfoot, a retro (or is it just outdated?) "kitchenette" in the corner, and enough space to swing a cat (just). Those four stars on booking.com now seem very hopeful. Rather than kick up a fuss, why not just accept the rip off and make the best of it, like every guest before you. Don't worry about the money, it's only money, you'll earn more.

Lovely little apartment with a cosy balcony Amazing service . Great location ...Easy to get anywhere. The only downfall was the bath tub beeing so little but hey you can't have them all . All in all great . Definitely goig back soon Highly recommend . Good deals too X

This hotel is well located but don't ex`pect much more. The rooms are clean but that's it. The hotel and rooms are tiny & probably need a renovation and some soundproofing. You are next to the train station so you can hear the train and the station announcements all night long. You can also hear your neighbors and the sounds of shower & ventilation. Cherry on the cake I was awakened by the fire alarm at 7am (3 times) The breakfast is in a small room in the basement - poor quality of the food + only cold food. Overall this hotel is really disappointing.

We stayed here for just one night. We got a great rate that included a continental breakfast. Very close to the tube so access was really easy. The staff were lovely and very helpful. The room was very clean. The bathroom great and the bed very comfy. Would stay again without hesitation