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Mstay Hyde Park Hotel

3.0 star property
Edwardian hotel in London with a 24-hour front desk

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Photo gallery for Mstay Hyde Park Hotel

Lobby
Exterior detail
In-room safe, blackout drapes, soundproofing, iron/ironing board
Interior
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
104 Queensway, Bayswater, 106-110, London, ENG, W2 3RR
  • Kensington Gardens
    ‪5 min walk‬
  • Hyde Park
    ‪12 min walk‬
  • Kensington High Street
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

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Exterior

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About the neighborhood

London

Located in London City Centre, Mstay Hyde Park Hotel is a leisurely stroll from popular sights such as Kensington Gardens and Kensington Palace. This 51-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a business center.

What's nearby

  • Kensington Gardens - 5 min walk - 0.3 miles
  • Hyde Park - 12 min walk - 0.7 miles
  • Kensington High Street - 17 min walk - 0.9 miles
  • Marble Arch - 4 min drive - 1.2 miles
  • Oxford Street - 5 min drive - 1.6 miles

Getting around

  • Bayswater Underground Station - 2 min walk
  • London (QQP-Paddington Train Station) - 14 min walk
  • London City Airport (LCY) - 65 min drive

Restaurants

  • ‪Bayswater Arms - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Gold Mine - ‬1 min walk
  • ‪Four Seasons - ‬1 min walk
  • ‪Bella Italia - ‬1 min walk

About this property

Mstay Hyde Park Hotel

Edwardian hotel in London with a 24-hour front desk
Mstay Hyde Park Hotel features free WiFi in public areas, a business center, and coffee in a common area. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. This hotel also has laundry facilities.
Guests can expect free WiFi and 19-inch LCD TVs with digital channels. Bathrooms have hair dryers, free toiletries, and slippers. Ceiling fans, safes, and wardrobes or closets are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Built in 1992
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 19-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: GBP 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Hyde Park Royal
Hyde Park Royal Hotel
Royal Hotel Hyde Park
Royal Hyde
Royal Hyde Hotel
Royal Hyde Park
MStay Hyde Park Hotel London
MStay Hyde Park London
Royal Hyde Park London
Royal Hyde Park Hotel London, England
MStay Hyde Park
MStay Hyde Park Hotel London England
NOX HOTELS Hyde Park
Mstay Hyde Park Hotel Hotel
Mstay Hyde Park Hotel London
Mstay Hyde Park Hotel Hotel London

Frequently asked questions

Is a free cancellation option available at Mstay Hyde Park Hotel?

Mstay Hyde Park Hotel provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see near Mstay Hyde Park Hotel?

This hotel is situated in London City Centre within a short 16-minute walk of Hyde Park and also 18 minutes on foot from Kensington High Street. You'll also find Kensington Gardens and Kensington Palace less than a mile away.

Is parking available on site at Mstay Hyde Park Hotel?

No, there isn't parking available at the hotel.

Does Mstay Hyde Park Hotel include a casino on the premises?

No, Mstay Hyde Park Hotel doesn't have a casino.

Is there an indoor pool at Mstay Hyde Park Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mstay Hyde Park Hotel?

Couples staying at this hotel will appreciate amenities like slippers as well as concierge services and a 24-hour front desk.

Does Mstay Hyde Park Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mstay Hyde Park Hotel feature a restaurant that includes a breakfast menu?

No, Mstay Hyde Park Hotel doesn't have a restaurant that serves breakfast.

Does Mstay Hyde Park Hotel allow pets to stay free of charge?

No, pets aren't allowed at Mstay Hyde Park Hotel.

Does Mstay Hyde Park Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Mstay Hyde Park Hotel?

The closest major airport to Mstay Hyde Park Hotel is London City Airport (LCY), which is 12.2 mi away (65 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.4 mi away (45-minute drive).

Are there rooms with balconies that I can book at Mstay Hyde Park Hotel?

No, there aren't any guestrooms with balconies at Mstay Hyde Park Hotel.

Mstay Hyde Park Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 696 reviews
Rating 8 - Good. 355 out of 696 reviews
Rating 6 - Okay. 147 out of 696 reviews
Rating 4 - Poor. 35 out of 696 reviews
Rating 2 - Terrible. 11 out of 696 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
I wouldn't go back I was ready to leave as soon as I got there. No privacy builder's walking on the roof past my window. Location is excellent.
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Stayed 10 nights in May 2021

8/10 Good

Pedro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

all good

Stayed 10 nights in Mar 2021

8/10 Good

Mohammed Jehanzeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

batroom water flow near comot shuold be there
Stayed 10 nights in Feb 2021

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Bill, Cleveland area

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good English breakfast (buffet style) Excellent coffee - from fresh ground beans - in lobby available day / night Both room and shower/bathroom were very small but sufficient
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, free coffee in reception. Perfect for business travel or even tourism
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room is too small, hard to put the big luggage. The location is pretty good.
Stayed 3 nights in Jan 2020

2/10 Terrible

Sture

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

JACKIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall, good for foodies!

If you're expecting 5 star, kindly look somewhere else. Overall, a pleasant stay...although small n basic, the property is clean n value for money...located in a convenient n safe location, easily accessible to two tube stations within 5 minutes' walk (one line 10 mins to Oxford Street/15 mins to Victoria Station/5 mins to Westfield Mall), n neighbouring to lots of amazing eateries - Chinese food (New Fortune Cookie, Mandarin Kitchen, Kam Tong n others) halal restaurants, Indian (Khan's), Thai, Italian etc all within a stone's throw away. 10 mins walk to Kensington Gardens. Highly recommended!
Stayed 4 nights in Dec 2019

8/10 Good

Jodie

Stayed 3 nights in Dec 2019

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service
Pros: 1) Location was superb! Within 100m of Bayswater station. And within stone’s throw of multiple supermarkets and eateries. 2) Breakfast is good. Happy we got the option for breakfast. Cons: 1) Myself and guests of three other rooms got locked out of the hotel door at around 9pm. Our access cards which was supposed to give us entry wouldn’t work and reception was not around. Waited outside for 15 mins. 2) Stayed there for four nights. Room was not cleaned for the first three mornings despite hanging the door sign for make my room. On the fourth morning I experimented by not hanging any sign and voila my room was cleaned. 3) Room is rather small, but I guess that’s expected for London. 4) Friend in another room who stayed closer to the bar experienced loud music playing coming from the other establishment. Front desk was less than happy to listen to his feedback and no resolution was offered. 5) Warm shower is only good for one person. My partner always showers before me and when I shower right after her, the water becomes freezing cold after.
Stayed 4 nights in Oct 2019

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

8/10 Good

ZALINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel. Very quiet which was perfect as I was on business.
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service, amenities
Very noisy! My room was above a restaurant that played loud music until late into the night every night. The rooms are not sound proofed so you can hear everyone in the building like they are sat in your room. I kept being woken by people walking in the corridor and even on the floor above. It’s a shame as the rooms themselves are done to a good standard and the staff were friendly.
Stayed 2 nights in Nov 2019

8/10 Good

Att, Nashville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Good location and conveniently located by Bayswater Tube station. (2 minute walk) Room was very nice and clean, but a little bit too small. We had to walk around our luggage and the bathroom was very tight. Very friendly and helpful staff.
Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Location was good, room was clean but extremely small. I was disturbed late at night by the receptionist who came knocking at my door, when I answered, she looked at me, muttered something, apologised and left. I still have no idea what it was all about.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
What we like: - easy access to underground stations - the friendly staff What we don’t like: - You have to let the water ran for 10 mins before you get hot water for the shower.
Stayed 4 nights in Oct 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but adequate for a weekend break.

Clean, tidy and comfortable however don't expect a big room as they are small and compact and not designed to spend more than a couple of nights.
Stayed 1 night in Sep 2019

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