Royal Lancaster London

5.0 star property
Luxury hotel with 2 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Royal Lancaster London

Front of property - evening/night
Creator video
Interior
Interior
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Gym

Explore the area

Map
Lancaster Terrace, London, England, W2 2TY
  • Hyde Park
    ‪2 min walk‬
  • Marble Arch
    ‪16 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

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Room options

Deluxe Room, 1 Bedroom

9.6 out of 10
Exceptional
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Room

8.8 out of 10
Excellent
(10 reviews)
  • 333 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Corner

9.2 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

Spires Suite

  • 505 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Park Suite

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Triple

10.0 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Classic Room

9.4 out of 10
Exceptional
(40 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, Royal Lancaster London is next to popular attractions like Hyde Park and Kensington Gardens. This 5-star hotel has 411 guestrooms and offers conveniences like 2 restaurants, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Hyde Park - 2 min walk - 0.1 miles
  • Marble Arch - 16 min walk - 0.9 miles
  • Kensington High Street - 18 min walk - 1.0 mile
  • Oxford Street - 4 min drive - 1.2 miles
  • Buckingham Palace - 6 min drive - 1.9 miles

Getting around

  • Lancaster Gate Underground Station - 2 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪The Pride of Paddington - ‬5 min walk
  • ‪The Bear (Craft Beer Co.) - ‬4 min walk
  • ‪Nipa - ‬2 min walk
  • ‪Italian Gardens Café - ‬3 min walk
  • ‪The Victoria, Paddington - ‬4 min walk

About this property

Royal Lancaster London

Luxury hotel with 2 restaurants and a 24-hour fitness center
Royal Lancaster London features a 24-hour gym, free WiFi in public areas, and a conference center. If you drive, self parking is GBP 55.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for GBP 110.00 per person one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a business center, express check-in, and express check-out.
Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Minibars, electric kettles, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, Chinese (Cantonese), Czech, Danish, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Spanish, Thai, Turkish, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 55 per day)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 35 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Island Grill
  • Nipa Thai

Things to do

  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle tours

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • In a state park

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20.00 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 75.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Frequently asked questions

Are free cancellation options available at Royal Lancaster London?

Royal Lancaster London provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Royal Lancaster London?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Royal Lancaster London on Jul 27, 2025 start from $416.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Royal Lancaster London?

This hotel is situated in London City Centre, just steps from Hyde Park and Kensington Gardens. You'll also find Marble Arch and Kensington High Street less than a mile away.

Is parking available on site at Royal Lancaster London?

Yes, parking is offered for GBP 55.00 per day. Electric car charging and bicycle parking are also available.

Is a spa located at Royal Lancaster London?

Spa services at the hotel include body wraps and couples treatments.

Does Royal Lancaster London feature a casino?

No, Royal Lancaster London doesn't have a casino.

Will I find an indoor pool at Royal Lancaster London?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Royal Lancaster London?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and 2 restaurants.

Does Royal Lancaster London have a hot tub?

No, this hotel doesn't have a spa tub.

Does Royal Lancaster London have a restaurant with a breakfast menu?

Yes, Royal Lancaster London has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Does Royal Lancaster London allow pets to stay for free?

Although they can't stay for free, pets are welcome at Royal Lancaster London for a fee of GBP 20.00 per pet, per night. The property also provides food and water bowls.

Does Royal Lancaster London have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Royal Lancaster London?

The closest major airport to Royal Lancaster London is London City Airport (LCY), which is 11.2 mi away (25 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.2 mi away (47-minute drive).

Are there rooms with balconies at Royal Lancaster London?

No, you won't find guestrooms with balconies at Royal Lancaster London.

Royal Lancaster London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 787 out of 1011 reviews
Rating 8 - Good. 168 out of 1011 reviews
Rating 6 - Okay. 28 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 10 out of 1011 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 2 nights in Mar 2025

10/10 Excellent

Nickodemus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a great area for walking around Hyde park or shopping along Oxford street. Lancaster gate tube station underneath was a real plus too. The prompt room service and tasty food that came with it was also a selling point. Only shortfall we found was the limited options for food choices at breakfast as two individuals with specific dietary requirements. Also cost for breakfast is a little exoensive so food out nearby is probably cheaper; we did this on two days over our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ron

Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Pleasent staff. Comfortable rooms.
Stayed 2 nights in Mar 2025

6/10 Okay

Nikol, Houston

Stayed 2 nights in Mar 2025

10/10 Excellent

Peri

Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Stayed 1 night in Mar 2025

10/10 Excellent

Trevenon

Stayed 1 night in Mar 2025

8/10 Good

Terence

Stayed 1 night in Mar 2025

10/10 Excellent

Sydney

Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

Service: I cannot fault the service. All employees were extremely respectful, polite and happy to help. Front of house when checking in were extremely lovely to deal with. They upgraded our rooms and provided adjoining rooms. Rooms: rooms were modern, clean and had the essentials for a trip to London. They were on the smaller side however this isn’t a make or break given the coziness. The bedsheets and bed were 10/10. The comfiest bed and the softest sheets I have experienced in a hotel. The bathrooms were so fluffy and soft, a pleasure to put on. The shower was stand alone which was nice. Location: I was only in the hotel for 1 night due to a family member being admitted to st Mary’s hospital on our trip. I personally wouldn’t find the location great but for a 5 star, exceptional attentive service, super clean, modern and comfy hotel I could overlook location. I would recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Decade of Unforgettable Memories - Thank you

Ten years ago, I visited Royal Lancaster London (then Lancaster London) with my girlfriend—now my wife. It was my first time in London, and I was filled with excitement. Arriving early in the morning, we simply asked to store our luggage, but the incredibly kind staff surprised us with an early check-in. This thoughtful gesture allowed me to freshen up before starting my London adventure. That visit was even more special as I had planned to propose. I shared my plans with the hotel, and they went above and beyond, decorating our room for the occasion. Their hospitality left a lasting impression. A decade later, now living in London for years, we returned to celebrate our proposal anniversary—with our 3-year-old son and another baby on the way. Once again, Royal Lancaster exceeded expectations. They not only decorated our room beautifully but also arranged for us to have the same breathtaking view as 10 years ago. They even provided extra cushions for my wife’s comfort and special amenities for our little one. The most touching part? A surprise experience that made our stay truly unforgettable—something I’ll keep secret so future guests can enjoy their own magical moments. A heartfelt thank you to the exceptional staff for their kindness and professionalism. Royal Lancaster London isn’t just a hotel—it’s a place where memories are made. We will definitely return again!
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 5 star experience all around!

Amazing 5 star experience all around! Check is early and everyone very helpful. Room was comfortable and spacious with a gorgeous view. Service was top notch. Traveled with my 3 year old son and everyone was helpful and friendly. I highly recommend staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whilst a triple was booked the room wa snot prepared for it, we called and asked for it to be made whilst at dinner, arrived back and had to call a second time for it be made up, not ideal and certainly not what I’d expected for the cost and reputation of the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Yuqing

Stayed 1 night in Mar 2025

10/10 Excellent

Noelia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved and enjoyed my stay. The property was nicely maintained and easy to navigate. The location is perfect, in a quiet neighborhood but close enough to the city and accessibility to public transportation was a plus! The service I received was unmatched. Each staff member I interacted with was helpful, knowledgeable in their field and very kind. Would recommend anyone to stay at this property.
Stayed 7 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing! Location was perfect.
Stayed 1 night in Feb 2025