Hotel Henry VIII3.5 out of 5.0
Recent guest reviews
One night stay 15 August 2017 booked a twin room on line as what we thought was a 4 star property what a shock we were in for. Allocated room 415, when we got to the room after over stepping workmen "upgrading" rooms with saws and dust and noise we asked for a solution, to being unhappy with first impressions. Room 117 was offered no workers in the corridor but no outlook, stained carpet, tiny tv, minute en-suite with just a grubby feel to the room, also a 1970's ironing board attached to the wall, which was probably the last time any money was spent on renovations in that room. At least the beds were clean and reasonably comfortable, we asked where was the swimming pool, the prominently Spanish staff said we had to ask for towels at reception that the pool was in the basement and there were changing facilities but no lockers. The pool was good, warm clear water we spent an hour plus enjoying the experience on our own around 4 pm and only if you were very critical would you mention some of the rough edges in the plaster work around the pool. The room was very warm overnight and in this room at least we had a ceiling fan which worked and cooled things down although the air con system did not seem to work. The noise of underground trains was not terrible but visitors should be aware of this noise. Breakfast was at best ok, buffet style but certainly not value for money in again the basement which was gloomy with poor lighting and an unescorted, grab a table which was unoccupied and with cutlery style. The hotel information leaflet mentions they have an ambitious "improvemente" plan and a Spanish email address to make any comments. When I asked the staff about the four star rating on their literature I was told it was for their location and pool. Well, for me a couple more stops out of London on the underground in any direction gets you a choice of hotel often as part of a chain of hotels, which gives you modern, clean accommodation at a reasonable rate, which in our opinion this one does not. With hard to communicate to staff, and the fact it may border Hyde Park this is just not good enough.
This place is awful. It is shabby and dirty. The carpets are really stained, the air conditioning does not work and the bathrooms are falling to pieces. Breakfast was unspeakably terrible. Really expensive for an absolutely rubbish experience. Please do not make the same mistake as us - spend your hard earned money somewhere else. Life is too short to stay in dumps like this. The poor reviews on Trip Advisor are reflective of just how poor this place is.
I ignored few of the reviews I saw and booked, I think it's the worst hotel I have stayed in London. Breakfast was awful even getting just a decent cup of tea was a struggle you try to get milk for tea but water comes out from the machine! And there no point asking the staff as MOST of them didn't understand English!!! Scrambled eggs tasted so bad as if they were microwaved so dry and paperly taste, very strange. We had 2 nights but we didn't bother to go for breakfast on our second day, the pool was also out of order for 24hrs which was our time there!!! A basic b&b can be better than this hotel. Both My daughter and I were very disappointed.
Stayed at this hotel in early July. The check in process was long and confusing. The desk person was of no help when asked any questions. His only response was "we do not offer that service". The rooms were small and very hot. One small fan in the room. No air conditioning which he said was indicated on their website which I have not found yet. Overall just not a very nice place to stay.
This hotel is great for someone wanting somewhere to stay overnight whilst exploring London in all of its beauty. It is not in central London meaning it's not loud at night giving a good night sleep for even the lightest of sleepers. The hotel itself is nothing special. It's very outdated in respect of furniture, the breakfast was limited for choice but had enough to keep you fuelled until lunch time wherever you chose to dine. The rooms were small with very little space to move. However the beds were comfortable, the shower/bath functioned well and rooms were cleaned daily. The staff were friendly enough however are from elsewhere in Europe meaning it was sometimes hard to understand them. This wasn't a major problem for us but just to inform anyone who may have an issue with this. From what I saw there were no changing rooms at the indoor pool meaning you had to walk through the hotel in a wet bathing suit. I could be wrong but from what I saw, or didn't see, there were no poolside changing rooms. The hotel is right next to a hairdressers and a collection of little stores for groceries and snacks. It is a 10 minute walk to the underground and a 5 minute walk to a bus stop. The hotel is situated in a nice, high end area surrounded by stunning, white building. For what we used the hotel for, it did its job however probably won't intend on staying there again.
This hotel is about 10-15 walk from Bayswater Tube. The hotel is clean enough but is in need of a complete refurb. The staff are friendly and are in the main Spanish or South American. My room was at the front of the hotel and was small and quite hot the floor was laminate and worn out. Breakfast was included but was a poor affair. All drinks are out of a machine. The fruit juice was out of stock and I believe the note had been on the machine for several days. I got the last bit of bacon which was salty and inedible. The eggs were all gone the sausage was cooked only on one side and the bean were soon cold on the cold plate. I had some bread and jam and left. The cost for one night £130. Would I go back ? No way.
I just want to start by saying this is actually a nice hotel. I never saw it dirty, my room was cleaned every day, my bed made and fresh towels given. The breakfast was nice, the pool was lovely to dip in after a long day exploring.Yes, my room was ridiculously tiny but for one person it didn't bother me so much. The thing that bothered me the most was how we were ripped off as soon as we stepped in the door on the first day of our long awaited, much looked forward to family holiday to London. My parents booked three rooms at this hotel back in May - around 8/9 weeks before our check in date of 26th June. We'd booked our train tickets weeks in advance too and as soon as we got off the train we couldn't wait to go to our hotel as the photos we had seen online made it look beautiful. When we got to reception to check in, the receptionist told me there was nothing on the system in regards to our booking, despite us having a booking confirmation email. After some research, another receptionist came back to us telling us our reservation had been cancelled because our card payment when we booked the hotel was declined, DESPITE us being told we could settle our bill either on check in or check out date. We repeatedly told the reception staff that if we had cancelled our reservation, we obviously wouldn't have made the two hour trip from South Yorkshire to waste both ours and their time... Further research resulted in a receptionist going into the manager's office and returning with a piece of paper in which she had printed out the email the hotel apparently sent us to let us know they had cancelled our booking. An email we never, ever received. After all, why would we make the trip if we had received the email? As we stood in reception for over an hour going through every email in every inbox in my father's email account, we couldn't find the email they sent to us cancelling our booking. Which, to them, didn't mean anything. Apparently their printed out piece of paper which PROVED they sent us the email confirming our cancellation was suffice enough... So... we were stuck. My mum, dad, brother, his girlfriend and myself were stuck in a London hotel reception with no reservation, nowhere to go and train tickets back to South Yorkshire for 5 days later. My brother and his girlfriend had to walk around the local area and ask in hotels if there were any vacancies, to not much luck as you can imagine. The only option we had was to either go home or, take the three rooms this hotel offered us which were funnily enough available on the exact dates we booked... To draw this to a close and confirm in a nutshell... my dad had to pay the original price he paid for the three rooms he booked (which were superior rooms...) which was over £2000, as well as an extra £850 because "It's Wimbledon this week and we've put our tariff up..." A 5 night stay which should have cost us just over £2000 ended up costing my family just over £3000. We were all given standard double rooms which were the size of Harry Potter's cupboard under the stairs. Which, as I said, was fine for me as I was in a room of my own. But for my parents and my brother and his girlfriend it was a tight squeeze. We tried not to let this bother us and ruin our holiday, but it severely upset my mum who was worried we would have nowhere to go and it angered my dad how much we had been ripped off. Me and my brother have read other reviews of this hotel and it has happened to people before, so please be aware when visiting.
Rooms are rather basic, much too basic for the business market Staff are friendly Breakfast is good (but no fried eggs) IN general good, but just not good enough Not sure where the fourth star is kept …
Stayed in this hotel for the weekend while attending BST in Hyde Park. The hotel states being 4 star and that must only be the staff and food. The rooms air conditioning was broken, we could not open the door/window. The water pressure in the shower was non existent and the sink had a huge crack right down the middle. I have a bigger tv in my bedroom than what was in this room. The carpets in in the hallways were stained and fraying, even the one in reception was awful. To top it off, we were woken up at 8am on the Monday morning to refurbishment in the room next door!!! No warning to anything happening from reception. This hotel should not be 4 star and I have stayed in lower star ratings better than this.
City was full and I had to book online. The hotel is market with nice clean generous rooms. To be sur to get a big bed I booked a double room, the only available for 265£!! What I got was a 7.2 sqm dirty stinking prison, cabinet broken, bed only be able to be entered through the leg end!! Unsafe exit, automatic doors didn't open, 25 minutes for check-in. When I returned to ask for the double room they just said, this is a basic room what I have booked (Confirmation said basic double) and I should take it or leave it, but have to pay anyway!! Ergo: Do not go there, fraud and unsafe!!
- Walking distance to Kensington Gardens and Kensington Palace
- Free WiFi in rooms and public areas
- Indoor pool
Hotel Henry VIII places you in Bayswater, within a leisurely stroll of popular sights such as Kensington Gardens and Kensington Palace. This 3.5-star hotel has 105 guestrooms and offers conveniences like a bar/lounge, an indoor pool, and free in-room WiFi. Located in central London, the hotel is also near Royal Albert Hall and Buckingham Palace.
English breakfast is offered for a fee each morning from 7:30 AM to 10 AM. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.
All 105 rooms feature coffee makers, ceiling fans, and safes. Guests can expect free WiFi and flat-screen TVs with digital channels. Hair dryers and desks are other standard amenities.
Guests staying at Hotel Henry VIII enjoy an indoor pool, a sauna, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center and free newspapers.
Reviews from Trip Advisor
42% of guests recommend this hotelTotal of 1061 reviews