Hampstead Britannia Hotel3.0 out of 5.0
Recent guest reviews
We checked and thought the place looked tired and dark, When we was given our room key it had single beds and not as i had asked for being a double, then the worst ever was sprung on me....we had NO window, The only time i have stayed in a room with no window it was against my choice and free of charge, excuse the pun... The breakfast was not up to much either We wouldn't return, go to the premier in just round the corner
. Had a domestic going on in the room next to us for hours. Long story short reception visited room once and were told the guy was leaving, he didn't. Phoned reception again who informed me they would phone the police, they didn't. Phoned reception again and again to ask for a room where we could actually get to sleep and they didn't answer the phone to us. Domestic went on from 12-3am then came the 'making up' sounds. Manager the next morning practically called me a liar when I expressed my disappointment that nothing had been done about it. I wrote to Britannia hotels 2 weeks ago and am still awaiting a response. Hotel rooms are mouldy and smoky. REALLY DISAPPOINTING
Hotel staff lovely and welcoming on arrival, very quick to ensure both rooms where together, two teenage daughters so they accommodated us with adjoining rooms. Rooms clean but dated, shower hot and powerful, bed on the hard side for one night, wasn't a problem. Hotel ideally situation for Northern line pleasent 8min. walk from Chalk Farm Tube station. Didn't eat at Hotel so unable to comment on food.Overall better than expected this was my second choice cancelled first due to bad reviews.
Arrived Sunday 16th April. The room is warm, clean and the facilities are adequate. We went down to evening meal and that's where it all turned sour. The food came out in dribs and drabs and considering that 50 of us had just arrived wasn't enough and queues ensued. The food was all cooked from frozen and some of it still frozen. Tiny amounts brought out by a poor girl who could only apologise. Needless to say, we ate out from then on. Breakfast and evening meal were included in the package , more money spent on eating out. You can enjoy a hot bath in a dated bathroom as long as you keep the door shut for fear of setting the smoke alarm off. We also were in 304 and leaving the window open is not a good idea as it bangs with the least breeze. I did wonder about the other noise but now know it was the lifts. We got a late discount on this break but it wasn't worth the extra we spent on food.
We spent 3nights and were a bit disappointed. Couldn't get a meal after 9pm but luckily there is a fantastic Italian restaurant called il primo on England Lane which is just a short walk. There were not enough towels for two people and you need to be under 5'6" to fit under the shower. The room itself was a little scruffy but clean and basic. It is a great location for parks and transport but I'd look elsewhere next time I'm in London.
We stayed here for one night on a tour with National holidays. scruffy from the outside and tired inside. Very quickly checked in. We were in room 304 twin room on 3rd floor. If you get a room near the 2 lifts ask to be moved because you will not get to sleep until everyone is in bed. The lifts are very old and imensly noisy was after midnight before I could get to sleep. Room was very hot but couldn't have the slide window s open as they rattled constantly. the room was clean though but need new mattresses (you could feel the springs) so didn't get a restful sleep except for my daughter who bought earplugs lol. Meals were included, dinner was disappointing but breakfast was much better. A Buffet cooked breakfast, croissants, toast,cereal etc.much better. It's a very basic hotel maybe if I'd had a better room it would of been ok for 1 night.
We stayed for one night here as part of a National holiday break to the Harry Potter studios. First impressions from the outside were not great as it looked quite scruffy and the reception area was quite dark. However checkin was quick and our room on the ground floor was spacious and clean. The evening meal was buffet style and was included in the price and was pretty average the choices were fish, chicken, some kind of meat stew and tomato pasta for the vegetarians like me, the puddings were nice. The breakfast was ok too with plenty of choice, although the toaster was a bit temperamental. I can't say much about the location as we didn't really have time to explore, but we did have a quick walk to Primrose hill, to admire the view.
Luckily was only here at this hotel for 1 night - anymore and I wouldn't of been happy. Let's start with the good points, •friendly staff •clean sheets and towels •warm shower •decent tea and coffee making facilities •plenty of choice of food some very nice and tasty especially the crumble yum yum Now the bad points, •the bathroom was disgusting - bath obviously not been cleaned out, other people's hair still there, sink had stains round it and the toilet had stains on from both number ones and twos just disgusting and wouldn't of taken two minutes to clean it but obviously they don't do that in this hotel •don't think the staff know what a duster is ? Dust everywhere •some of the food was a bit off, for example warm milk and juices in the morning to go with your breakfast not very pleasant •could do with a major refurbishment Overall a one night stay at the hotel is enough!!! But the cleanliness let it down massively !!
Booked this hotel as a last minute trip for my wife and myself I wish I had not bothered paid a little more for suite definitely not worth it rooms very dated bath,sink and marble surround all had cracks in chipped and dirty decor of room dated coffee and tea supplies the cheapest money could buy the room was very poor the staff were good at their job the breakfast was poor cheap ingredients I know the hotel cannot vet their guest but be very careful guest in font of us was swearing and shouting then he cough and spluttered all over food so we didn't have breakfast I think the hotel let's people on social stay at hotel
Went for a 2 night stay paid for 2 nights bed,breakfast and evening meal. When we had checked in we were told as if it was an after thought that the kitchen was closed that night so there was no hot food that night. We had to go out to a restaurant and paid £60.00 for a very good meal. We did get a £20.00 refund but the food in the hotel was atrocious cold and tasteless. The staff were miserable and not very professional. The hotel itself was uninviting,the room was fine and nicely furnished but the windows were old style you could hear the traffic all day and night were dirty and covered in condensation had net curtains which were wet from the condensation we were glad to leave never go there again
Located in Camden within a mile (2 km) of London Zoo, Hampstead Britannia Hotel is within 2 miles (3 km) of other popular sights such as Lord's Cricket Ground. This 121-room, 3-star hotel welcomes guests with conveniences like a restaurant, a terrace, and dry cleaning/laundry services. King's College London and Royal Albert Hall are also nearby.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.
The 121 rooms have coffee makers and ironing boards. 21-inch flat-screen TVs come with digital channels, and guests can stay connected with WiFi. Rooms also include hair dryers.
At Hampstead Britannia Hotel, guests have access to WiFi in public areas and a terrace. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables.
Reviews from Trip Advisor
29% of guests recommend this hotelTotal of 1012 reviews