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Hampstead Britannia Hotel

3.0 out of 5.0

Recent guest reviews

Good reasonably priced hotel close to tube to explore , London and the tourist sights. Comfortable rooms, very clean rooms and bathrooms. Pleasant bar and dining areas. Lifts to all floors. Great as a base to explore London.

Was feeling a Little apprehensive with regards to some of the reviews I've seen however on entering the hotel the staff greeted us with a smile and hello. On entering our room on the 4th floor we found it to be very clean and tidy the bathroom smelt clean we did book a double standard and was given single beds pushed together with single quilts but didn't really find it a problem apart from being a bit dated it wasn't bad!! The sleep was horrendous due to the weather to hot (not complaining though) we couldn't open our window very much this must be due to safety so can understand but maybe a fan could be left in the room as no air conditioning, breakfast was good plenty of choice maybe fresh fruit and yogurts would be a little better asked for soya milk and was happy that they had it. All in it wasn't a bad stay thank you staff

Food was always lukewarm,Alfa travel is at falt Will not go with them again ,the hotel was tasty parking was 10 pound a night ,free wifi was for 20 minutes then 7 pound a day ,very dimwits ALFA TRAVEL

Stayed 2 weeks ago for 2 nights with National coach holidays. After reading some previous reviews was pleasantly surprised. We had room G3 on the ground floor which was spotlessly clean, bathroom and furnishings looked as though been recently refurbished. Dinner on the Friday night was poor, especially dessert but the breakfasts and Saturday 's dinner were good. Staff pleasant and helpful.

This has got to be one of the worst hotels I have ever stayed in. Dirty, tired, dated. A family room which only had 1 towel to share. Odd locked doors in the room. The hotel smelt of smoke. The staff don't seem to particularly care and it is evident that this hotel is bound to close shortly.

Staff ok room ok. That's where it end sent this email to brittania hotels and never received reply so make your own minds up where to eat here.Home Contact Form Received Thank you for sending your enquiry. We will get back to you as soon as Hotel: Britannia Hampstead Hotel Enquiry Type: General Enquiry Reference: Stayed on a national holidays break Your Message: Dear sir /madam, Having stayed at several of your hotels and with a recent stay at your Hampstead Britannia hotel, I find it necessary to bring to your attention the standard of food having been a chef for over 30 year's. The standard is generally cold or Luke warm and of a very low quality. The Hampstead Britannia hotel was no better the evening meal was overcooked frozen fish fillets, lasagna that looked like it had been rewarmed several times, veggie sausages in onion gravy that had bits of chicken in it and the best bit a mix of just cooked and undercooked chicken legs in the same gravy as veggie sausages. The veg was green beans ok but cold and new potatoes cold and chips that looked like they were recooked from leftovers the day before. The salad bar stated a fresh array of salad which actually consisted of bought in coleslaw and bagged mix leaf salad with salad cream squirted on as a dressing. The soup was packet mix ok no problem with that but serve it hot the bread rolls to accompany the soup were stale. The desserts ok but when the menu states fresh fruit salad don't just put tinned fruit cocktail out. Now to begin on breakfast which looked ok hot etc and I was at breakfast 10 minutes after it started the tea was in thermos pots and was stewed and cold, the glasses for fresh juice and water were smelly as been wiped with dirty dish cloths. The hot choice looked hot and the beans and tomatoes were but the rest was cold and the sausages were not even browned and looked insipid, the fried bread had been deep fried as had black pudding, mushrooms were tinned and served in their water from tins, the hash browns can best be described as just defrosted and the fried eggs were like hockey pucks. There was no fresh fruit as advertised all tinned the cereal and bread for toast was stale and the yoghurt had a skin on it were it had been left in fridge uncovered. The hotel was lovely as we're staff just the kitchen and restaurant let your hotels down. Still in 2 minds whether to publish my findings or inform local food hygiene department at council especially as chicken was under cooked. Finally as I am a chef I would of been embarrassed to serve and of the food that was offered to our tour. Yours Sincerely

We checked and thought the place looked tired and dark, When we was given our room key it had single beds and not as i had asked for being a double, then the worst ever was sprung on me....we had NO window, The only time i have stayed in a room with no window it was against my choice and free of charge, excuse the pun... The breakfast was not up to much either We wouldn't return, go to the premier in just round the corner

. Had a domestic going on in the room next to us for hours. Long story short reception visited room once and were told the guy was leaving, he didn't. Phoned reception again who informed me they would phone the police, they didn't. Phoned reception again and again to ask for a room where we could actually get to sleep and they didn't answer the phone to us. Domestic went on from 12-3am then came the 'making up' sounds. Manager the next morning practically called me a liar when I expressed my disappointment that nothing had been done about it. I wrote to Britannia hotels 2 weeks ago and am still awaiting a response. Hotel rooms are mouldy and smoky. REALLY DISAPPOINTING

Hotel staff lovely and welcoming on arrival, very quick to ensure both rooms where together, two teenage daughters so they accommodated us with adjoining rooms. Rooms clean but dated, shower hot and powerful, bed on the hard side for one night, wasn't a problem. Hotel ideally situation for Northern line pleasent 8min. walk from Chalk Farm Tube station. Didn't eat at Hotel so unable to comment on food.Overall better than expected this was my second choice cancelled first due to bad reviews.

Arrived Sunday 16th April. The room is warm, clean and the facilities are adequate. We went down to evening meal and that's where it all turned sour. The food came out in dribs and drabs and considering that 50 of us had just arrived wasn't enough and queues ensued. The food was all cooked from frozen and some of it still frozen. Tiny amounts brought out by a poor girl who could only apologise. Needless to say, we ate out from then on. Breakfast and evening meal were included in the package , more money spent on eating out. You can enjoy a hot bath in a dated bathroom as long as you keep the door shut for fear of setting the smoke alarm off. We also were in 304 and leaving the window open is not a good idea as it bangs with the least breeze. I did wonder about the other noise but now know it was the lifts. We got a late discount on this break but it wasn't worth the extra we spent on food.

Primrose Hill Road London England

Hotel highlights

  • Close to London Zoo
  • Onsite dining
  • WiFi in rooms and public areas (fees apply)
  • 24-hour front desk

Located in Camden within a mile (2 km) of London Zoo, Hampstead Britannia Hotel is within 2 miles (3 km) of other popular sights such as Lord's Cricket Ground. This 121-room, 3-star hotel welcomes guests with conveniences like a restaurant, a terrace, and dry cleaning/laundry services. Royal Albert Hall and Buckingham Palace are also nearby.


This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.


The 121 rooms have coffee makers and ironing boards. 21-inch flat-screen TVs come with digital channels, and guests can stay connected with WiFi. Rooms also include hair dryers.

Property features

At Hampstead Britannia Hotel, guests have access to WiFi in public areas and a terrace. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables.

Room options

Standard Double Room

Full 1 | Sleeps 2

Standard Single Room

Twin 1 | Sleeps 1

Standard Double Room

Full 1 | Sleeps 2

Executive Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

29% of guests recommend this hotel

Total of 1019 reviews