Staff were extremely kind and professional, entire facility was spotless. Only down side is if you arrive before your check-in time if 3pm, it seems they do not honor or accept early check-in. So if you arrive hours before, you may want to pay for an extra night. Seems management has their staff tell guests that housekeeping is the reason why guests can’t check-in until 3pm sharp, and not a minute before. That was disappointing, after a long trip across the pond. Other than that, staff from the bar, front desk, and bellhop are all fantastic!