The Cumberland, London

4.5 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for The Cumberland, London

Exterior
Lobby sitting area
Cafe
Meeting facility
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
1 Great Cumberland Place, London, England, W1H 7DL
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Piccadilly Circus
    ‪4 min drive‬
  • Place, Buckingham Palace
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

Classic Single Room

9.2 out of 10
Wonderful
(17 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room

8.6 out of 10
Excellent
(27 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Double Room

8.6 out of 10
Excellent
(30 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe King

8.4 out of 10
Very good
(48 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Twin

8.2 out of 10
Very good
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

8.6 out of 10
Excellent
(24 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Park View Room

9.4 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive King Room (With VIP Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite (With VIP Club Lounge Access)

7.6 out of 10
Good
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Star Suite (With VIP Club Lounge Access)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Accessible Double

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

  • Sleeps 1

Classic Double Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

Deluxe King

  • Sleeps 2

Family Room

  • Sleeps 4

Executive Double Room

  • Sleeps 2

Executive Twin Room

  • Sleeps 3

Executive King Room

  • Sleeps 3

Studio Suite

  • Sleeps 3

Star Suite

  • Sleeps 3

Park View Room

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Star Suite

  • Sleeps 3

Accessible Classic Double Room

  • Sleeps 2

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About the neighborhood

London

Located in London City Centre, The Cumberland, London is adjacent to Frameless Immersive Art Experience and within a 5-minute walk of other popular sights like Hyde Park. This 900-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Hyde Park - 2 min walk - 0.1 miles
  • Piccadilly Circus - 4 min drive - 1.3 miles
  • Buckingham Palace - 4 min drive - 1.3 miles
  • Trafalgar Square - 4 min drive - 1.5 miles
  • Big Ben - 7 min drive - 2.1 miles

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 46 min drive

Restaurants

  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Sound Bar - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Zula Burger - ‬2 min walk
  • ‪WatchHouse - ‬2 min walk

About this property

The Cumberland, London

Art Deco hotel with a 24-hour front desk and a coffee shop
The Cumberland, London features free WiFi in public areas, meeting rooms, and conference space. For transportation, you can make use of an airport shuttle (available 24 hours) for GBP 130 per vehicle one-way, as well as an airport shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
40-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards. Change of towels is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Coffee
  • SOUND Cafe
  • SOUND Sports Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Is free cancellation available at The Cumberland, London?

The Cumberland, London offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Cumberland, London?

As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at The Cumberland, London on Oct 24, 2025 start from $212.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Cumberland, London?

This hotel is situated in London City Centre, just steps from Marble Arch and Hyde Park, and within a short walk of Baker Street. You'll also find Oxford Street and Bond Street less than a mile away.

Is there parking available at The Cumberland, London?

Yes, there is electric car charging available.

Does The Cumberland, London feature a casino on the premises?

No, The Cumberland, London doesn't have a casino.

Will I find an indoor pool at The Cumberland, London?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Cumberland, London?

Couples staying at this hotel will appreciate amenities like a meal delivery service and premium bedding as well as a bar.

Does The Cumberland, London have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Cumberland, London have a restaurant that serves breakfast?

Yes, The Cumberland, London serves buffet breakfast for a surcharge each morning at SOUND Cafe.

Will The Cumberland, London allow pets to stay for free?

No, pets aren't allowed at The Cumberland, London.

Does The Cumberland, London have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Cumberland, London?

The closest major airport to The Cumberland, London is London City Airport (LCY), which is 11.9 mi away (46 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.6 mi away (40-minute drive).

Are there rooms with balconies that I can book at The Cumberland, London?

No, there aren't any guestrooms with balconies at The Cumberland, London.

Does The Cumberland, London have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Cumberland, London.

Reviews

The Cumberland, London Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 746 out of 1338 reviews
Rating 8 - Good. 352 out of 1338 reviews
Rating 6 - Okay. 146 out of 1338 reviews
Rating 4 - Poor. 45 out of 1338 reviews
Rating 2 - Terrible. 49 out of 1338 reviews

Reviews

10/10 Excellent

Milan

Stayed 1 night in Aug 2025

8/10 Good

Milan

Stayed 1 night in Aug 2025

6/10 Okay

Dennis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Historic and vibrant hotel with lots happening all at the same time.
Stayed 1 night in Jul 2025

10/10 Excellent

Mendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location.Also the decor with music memorabilia. Need upgrade on mattresses. Wonderful breakfast !
Stayed 6 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

We really enjoyed our stay. The room was very comfortable and clean, a good size, well furnished, with effective and quiet a/c. The breakfast was good quality and well organised. The staff were all very friendly and professional. Location directly above Marble Arch tube station is very convenient and a view over Hyde Park, if you have a room on the right side, live music in the bar. and restaurant makes it a great place to stay in London.
Stayed 3 nights in Jul 2025

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, cool environment; close walk or metro everywhere.
Stayed 3 nights in Jul 2025

8/10 Good

Rosie

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Too big and too many people. The restaurant mediocre.
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Helen

Stayed 2 nights in Jul 2025

10/10 Excellent

Harvey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've just retuned from an incredible nights stay at The Cumberland Hotel celebrating my Dad's 60th birthday and seeing Steve Wonder at BST Hyde Park. I booked an executive twin room which was fantastic and had everything we needed for a perfect stay. The best part was the complimentary prosecco and chocolates left in our room along with a gorgeous birthday card, this was completely unexpected - thank you to Abhi on the WOW team for this wonderful surprise. The Cumberland is a stunning hotel, we enjoyed a lovely meal in the SOUND Cafe and breakfast the following morning was great too, a brilliant selection of food and while it was super busy, service was excellent. I can't wait to stay here again, the staff made our stay fantastic and the backstage lounge was a huge perk.
Stayed 1 night in Jul 2025

10/10 Excellent

Mrs Gail

Stayed 1 night in Jun 2025

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was modern with a very central location. Super close to Hype Park, Marble Arch, shopping, and nice local restaurants in Marleybone. Lots of the amenities in the for of music, nice bar, coffee bar, convenience/snack store. Lobby must have been remodeled recently as were the rooms. My rooms nice, decent size, and, overlooked the Marble Arch. I was there my wife but the hotel would also work for families. Lastly, the subway stop was right in front of the hotel. Would recommend.
Stayed 5 nights in Jun 2025

8/10 Good

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

MARTINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for BST Hyde Park

Booked an overnight stay for BST in Hyde Park. Everything perfect from the early check in to the staff to the location. Will be first choice for next trip to London.
Stayed 1 night in Jul 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

pammy

Stayed 1 night in Jul 2025

6/10 Okay

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and room size

Overall we enjoyed our stay at the Cumberland. It is very conveniently located in walking distance to a lot of cute neighborhoods such as Marylebone and of course Oxford Street shopping. As a family of 4 we were happy to find a room with 2 double beds to share. We used room service which was prompt and the food okay. We also tried the breakfast buffet and while everyone was very accommodating to some food restrictions the food itself was not worth the $25 per person. Sadly, the lobby is not inviting and left us with a bad vibe: it’s huge, busy and loud, the lighting weird which left an unpleasant vibe.
Stayed 4 nights in Jul 2025

8/10 Good

Soniya

Stayed 5 nights in Jun 2025

10/10 Excellent

Madalina

Stayed 4 nights in Jun 2025

8/10 Good

Kate

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

In Young

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very modern and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay from start to finish. The beds could be softer but everything else including the breakfast and restaurant food was great. Highly recommend. Be prepared for a small bathroom.
Stayed 5 nights in Jul 2025

8/10 Good

Louise

Traveled with family
Liked: Cleanliness
My 2 daughters stayed here for Sabrina Carpenter in Hyde Park. They loved the design of the property with all the references to music. They were given a room upgrade at check-in, which was much appreciated. Their room was very comfortable with a large, very comfortable bed. Unfortunately, their shower leaked all over the bathroom floor both days and the extractor fan didn't work. Both mornings they were awoken by housekeeping at 8.30am, which is ridiculous - especially considering the information given said housekeeping was from 9am - 5pm. It was very poor form on the 2nd morning, which was the day of checkout, as checkout isn't until 11am. The person then proceeded to ask them how long they would be, which is not great at all. In any other hotel we've ever stayed at, housekeeping has never appeared until after checkout time on the day of departure. Otherwise, they had a very pleasant stay which was perfect location for the concert.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mrs alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025