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The Cumberland, London

4.5 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for The Cumberland, London

Exterior
Creator video
Lobby sitting area
Serves brunch and happy hour
Family Room | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
1 Great Cumberland Place, London, England, W1H 7DL
  • Place, Marble Arch
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Place, Park Lane
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

9.2 out of 10
Wonderful
(17 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Twin Room

8.8 out of 10
Excellent
(28 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Double Room

8.6 out of 10
Excellent
(34 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

Deluxe King | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King

8.4 out of 10
Very good
(48 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin

8.2 out of 10
Very good
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, desk

Family Room

8.6 out of 10
Excellent
(27 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Park View Room

Park View Room | 1 bedroom, premium bedding, in-room safe, desk

Park View Room

9.6 out of 10
Exceptional
(7 reviews)
  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Executive Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King Room (With Executive VIP Lounge Access)

Executive King Room (With Executive VIP Lounge Access) | 1 bedroom, premium bedding, in-room safe, desk

Executive King Room (With Executive VIP Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite (With Executive VIP Lounge Access)

Studio Suite (With Executive VIP Lounge Access) | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite (With Executive VIP Lounge Access)

7.6 out of 10
Good
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Star Suite (With Executive VIP Lounge Access)

Star Suite (With Executive VIP Lounge Access) | Living area | 40-inch LCD TV with digital channels

Star Suite (With Executive VIP Lounge Access)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Accessible Double

Classic Accessible Double | 1 bedroom, premium bedding, in-room safe, desk

Classic Accessible Double

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

  • Sleeps 1

View all photos for Classic Double Room

1 bedroom, premium bedding, in-room safe, desk

Classic Double Room

  • Sleeps 2

View all photos for Classic Twin Room

1 bedroom, premium bedding, in-room safe, desk

Classic Twin Room

  • Sleeps 2

View all photos for Deluxe King

1 bedroom, premium bedding, in-room safe, desk

Deluxe King

  • Sleeps 2

View all photos for Family Room

1 bedroom, premium bedding, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Executive Double Room

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room

  • Sleeps 2

View all photos for Executive Twin Room

1 bedroom, premium bedding, in-room safe, desk

Executive Twin Room

  • Sleeps 3

View all photos for Executive King Room

1 bedroom, premium bedding, in-room safe, desk

Executive King Room

  • Sleeps 3

View all photos for Studio Suite

1 bedroom, premium bedding, in-room safe, desk

Studio Suite

  • Sleeps 3

View all photos for Star Suite

1 bedroom, premium bedding, in-room safe, desk

Star Suite

  • Sleeps 3

View all photos for Park View Room

1 bedroom, premium bedding, in-room safe, desk

Park View Room

  • Sleeps 2

View all photos for Deluxe Twin

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

Star Suite

  • Sleeps 3

View all photos for Accessible Classic Double Room

1 bedroom, premium bedding, in-room safe, desk

Accessible Classic Double Room

  • Sleeps 2

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About the neighborhood

London

Located in London City Centre, The Cumberland, London is adjacent to Frameless Immersive Art Experience and within a 5-minute walk of other popular sights like Hyde Park. This 900-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Marble Arch - 1 min walk - 0.0 miles
  • Hyde Park - 2 min walk - 0.1 miles
  • Park Lane - 2 min walk - 0.1 miles
  • Selfridges - 4 min walk - 0.3 miles
  • Oxford Street - 12 min walk - 0.7 miles

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 46 min drive

Restaurants

  • ‪SOUND Cafe - ‬1 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Zula Burger - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪WatchHouse - ‬2 min walk

About this property

The Cumberland, London

Art Deco hotel with a 24-hour front desk and a coffee shop
The Cumberland, London features free WiFi in public areas, meeting rooms, and conference space. For transportation, you can make use of an airport shuttle (available 24 hours) for GBP 130 per vehicle one-way, as well as an airport shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
40-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards. Change of towels is available on request.

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The Marble Arch Hotel, by Thistle
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.2 out of 10, Very Good, 1,715 reviews
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The price is $310
Dec 15 - Dec 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Coffee
  • SOUND Cafe
  • SOUND Sports Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 100 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Is free cancellation available at The Cumberland, London?

The Cumberland, London offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Cumberland, London?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at The Cumberland, London on Dec 14, 2025 start from $225.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Cumberland, London?

This hotel is situated in London City Centre, just steps from Marble Arch and Hyde Park. You'll also find Oxford Street and Bond Street less than a mile away.

Will I be able to park at The Cumberland, London?

Yes, there is electric car charging available.

Does The Cumberland, London feature a casino on the premises?

No, The Cumberland, London doesn't have a casino.

Will I find an indoor pool at The Cumberland, London?

No, there is no indoor pool at this hotel.

Is The Cumberland, London good for couples?

Couples staying at this hotel will appreciate amenities like a meal delivery service and premium bedding as well as a bar.

Are there hot tubs at The Cumberland, London?

No, this hotel doesn't have a spa tub.

Does The Cumberland, London have a restaurant that serves breakfast?

Yes, The Cumberland, London serves buffet breakfast for a surcharge each morning at SOUND Cafe.

Will The Cumberland, London allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Cumberland, London for a fee of GBP 100 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Cumberland, London?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Cumberland, London?

The closest major airport to The Cumberland, London is London City Airport (LCY), which is 11.9 mi away (46 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.6 mi away (40-minute drive).

Are there rooms with balconies that I can book at The Cumberland, London?

No, you won't find guestrooms with balconies at The Cumberland, London.

Does The Cumberland, London have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Cumberland, London.

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 784 out of 1402 reviews
Rating 8 - Good. 371 out of 1402 reviews
Rating 6 - Okay. 151 out of 1402 reviews
Rating 4 - Poor. 45 out of 1402 reviews
Rating 2 - Terrible. 51 out of 1402 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Milan

Stayed 1 night in Aug 2025

8/10 Good

Milan

Stayed 1 night in Aug 2025

2/10 Terrible

Ashley

Stayed 1 night in Jun 2025

8/10 Good

marion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the room had all necessary equipment. Main lobby very busy and congested with people.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel…..

Great as always Impeccable service Fabulous staff / robot Perfect location See you next year
Stayed 2 nights in Aug 2025

8/10 Good

Pawandeep

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

2/10 Terrible

ronald

Disliked: Cleanliness, staff & service, property conditions & facilities
They stole the reservation money from me refusing a rebooking ..... So criminals will never run a decent hotel Hence the review
Stayed 4 nights in Aug 2025

10/10 Excellent

Ipek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

8/10 Good

Mohammad, Saihat

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Very bad experience at The Cumberland Hotel. I stayed for 14 nights. At check in we were initially told there was no booking under our name. After a long and frustrating back and forth they eventually found it. Housekeeping service is extremely poor. I put the clean room sign every morning and came back at 4 PM to find the room still untouched. When I asked they simply said we are busy which is a very weak excuse. The housekeeping staff were rude and careless. Honestly this is the worst hotel I have ever stayed in when it comes to cleanliness and room service. The only good thing about this hotel is its location.
Stayed 12 nights in Jul 2025

10/10 Excellent

Sanya

Stayed 4 nights in May 2025

6/10 Okay

YOUSEF

Traveled with family
Stayed 5 nights in Aug 2025

8/10 Good

Amie

Traveled with family
Liked: Amenities
Good location near shopping and restaurants and a tour bus stop at marble arch on same block. No counter space so tough for more than one person to get ready. Very good and attentive staff and good security.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
The staff couldn’t have made more effort for our family celebrations. Highly recommend
Stayed 3 nights in Aug 2025

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness
Breakfast was very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michele, Westfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel best location
Stayed 2 nights in Aug 2025

10/10 Excellent

Michele, Westfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location best hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Orla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, bustling hotel in the centre of London at an affordable price.
Stayed 3 nights in Jul 2025

6/10 Okay

Teresa

Stayed 4 nights in Aug 2025

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service
Bed was amazing food options was ok well over priced and please have a sign about service charge bar staff are slow and pick you by you watch or breast size on who gets served next
Stayed 2 nights in Aug 2025

10/10 Excellent

Amarjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased
Stayed 2 nights in Jul 2025

10/10 Excellent

Alastair

Stayed 3 nights in Jul 2025

10/10 Excellent

Pranjal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Aurelia, Washington

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Luccia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite thing about this hotel was the prime location. You can walk one minute to get to the underground and also close to a bus stop. It is the old hard rock so the bar is very fun and large. They also do live music some nights. The rooms were pretty basic but nice.
Stayed 8 nights in Jul 2025

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The outstanding part of the stay was the helpfulness of the executive check-in, Dorian's welcome and continued help during our stay, and the help of the concierge desk. We also enjoyed the great breakfast selection - especially the omlet makers.
Stayed 4 nights in Jul 2025

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