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The Cumberland, London

Property class: 4.5
VIP Access

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Photo gallery for The Cumberland, London

A bar with a curved counter, multiple shelves of bottles, and several stools.
Creator video - submitted by Fancy Nanc-ista
A reception area with four curved reception desks, a modern light fixture, and a security camera on the ceiling.
A large, historic building with multiple floors and a prominent corner entrance.
A hotel room with a large bed, a desk, a dresser, a mirror, a television, and a window with curtains.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
The Cumberland, Great Cumberland Place, Marble Arch, London, England, W1H 7DL
  • Place, Marble Arch
    ‪1 min walk‬
  • Place, Oxford Street
    ‪1 min walk‬
  • Place, Hyde Park
    ‪2 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪104 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Single Room

A hotel room with a bed, desk, chair, lamps, and a framed picture on the wall.

Classic Single Room

9.2 out of 10
Wonderful
(25 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a lamp, a phone, and a window with curtains.

Classic Twin Room

8.6 out of 10
Excellent
(44 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a large bed, a desk with a chair, a wooden door, and a television mounted on the wall.

Classic Double Room

8.6 out of 10
Excellent
(79 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe King

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Deluxe King

8.6 out of 10
Excellent
(54 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin

A hotel room with a large bed, a desk, a chair, a television, and a door leading to another room.

Deluxe Twin

8.2 out of 10
Very good
(20 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, a desk lamp, and a window with curtains.

Family Room

8.8 out of 10
Excellent
(41 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Park View Room

A hotel room with a bed, a nightstand, a lamp, a window with curtains, and two red chairs.

Park View Room

9.6 out of 10
Exceptional
(9 reviews)
  • Park view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room

A hotel room with two beds, a desk with a computer, a chair, a guitar, and a small table with a plant.

Executive Twin Room

9.4 out of 10
Exceptional
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive King Room (With Executive VIP Lounge Access)

A hotel room with a large bed, a desk, a chair, a wardrobe, and a picture on the wall.

Executive King Room (With Executive VIP Lounge Access)

9.4 out of 10
Exceptional
(16 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite (With Executive VIP Lounge Access)

A hotel room with a bed, a sofa, a round table, a nightstand, and a lamp.

Studio Suite (With Executive VIP Lounge Access)

7.4 out of 10
Good
(8 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Star Suite (With Executive VIP Lounge Access)

A hotel room with a desk, chair, sofa, and a bed with a headboard.

Star Suite (With Executive VIP Lounge Access)

  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Accessible Double

A hotel room with a large bed, two bedside tables, a nightstand, a framed picture on the wall, and a door leading to another room.

Classic Accessible Double

8.6 out of 10
Excellent
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a nightstand with a lamp, and a window with curtains.

Deluxe Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Single Room

A hotel room with a bed, desk, chair, lamps, and a framed picture on the wall.

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a large bed, a desk with a chair, a TV, and a wooden door.

Classic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, The Cumberland, London is adjacent to Frameless Immersive Art Experience and within a 5-minute walk of other popular sights like Hyde Park. This 900-room, 4.5-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Marble Arch - 1 min walk - 0.0 miles
  • Oxford Street - 1 min walk - 0.1 miles
  • Hyde Park - 2 min walk - 0.1 miles
  • Park Lane - 2 min walk - 0.1 miles
  • Selfridges - 4 min walk - 0.3 miles

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Basta London - ‬3 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Zula Burger - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk

About this property

The Cumberland, London

The Cumberland, London features free WiFi in public areas, meeting rooms, and conference space. For transportation, you can make use of an airport shuttle (available 24 hours) for GBP 130 per vehicle one-way, as well as an airport shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include coffee/tea in a common area, express check-out, and laundry facilities.
40-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 26 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gordon Ramsay Hell's Kitc
  • Lirica
  • SOUND Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 100 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 26 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Pet fee: GBP 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Is free cancellation available at The Cumberland, London?

The Cumberland, London offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Cumberland, London?

As of Sep 7, 2026, prices found for a 1-night stay for 2 adults at The Cumberland, London on Sep 27, 2026 start from $266, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Cumberland, London?

This hotel is situated in London City Centre, just steps from Oxford Street and Marble Arch, and within a short walk of Hyde Park. You'll also find Bond Street and Marylebone High Street less than a mile away.

Will I be able to park at The Cumberland, London?

Yes, there is an electric car charging station available.

Does The Cumberland, London have luxury amenities?

Yes, some luxury features of this hotel include 2 restaurants, concierge services, and a bar/lounge.

Does The Cumberland, London feature a casino on the premises?

No, The Cumberland, London doesn't have a casino.

Will I find an indoor pool at The Cumberland, London?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Cumberland, London?

Couples staying at this hotel will appreciate amenities like premium bedding and meal delivery service as well as 2 restaurants.

Are there hot tubs at The Cumberland, London?

No, this hotel doesn't have a spa tub.

Does The Cumberland, London have a restaurant that serves breakfast?

Yes, The Cumberland, London has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Cumberland, London allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Cumberland, London for a fee of GBP 100 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at The Cumberland, London?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Cumberland, London?

The closest major airport to The Cumberland, London is London City Airport (LCY), which is 11.8 mi away (59 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.6 mi away (50-minute drive).

Can I book a room with a balcony at The Cumberland, London?

No, there aren't any guestrooms at The Cumberland, London that offer a balcony.

Does The Cumberland, London have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Cumberland, London.

The Cumberland, London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1266 out of 2162 reviews
Rating 8 - Good. 557 out of 2162 reviews
Rating 6 - Okay. 218 out of 2162 reviews
Rating 4 - Poor. 57 out of 2162 reviews
Rating 2 - Terrible. 64 out of 2162 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great staff and facilities.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locale and stay again
Stayed 2 nights in May 2026
Verified review

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, loved the decor, room comfortable, easy check in and out.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab hotel in a great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Great helpful friendly staff
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

YELIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay great staff clean rooms
Stayed 3 nights in May 2026
Verified review

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities
Great location and breakfast, room was nice ok.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really nice hotel. Would recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, hotel facilities and staff second to none.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice comfortable rooms
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

VEYSEL YAZICI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent rooms great reception luxury hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely, all staff are amazing helpful and friendly. Rooms are clean, beds are comfy and the hotel is in a great location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Roger Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is just incredible, they truly go out of the way to make guests happy.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place . Best thing is the location. Hotel is very clean and elegant
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, prime location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rebbecca

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing highly recommended amazing food, great location, fantastic service, we will be going back to stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay with family. The location was perfect for a short stay in London for shopping and theatre visit.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel that’s very vibrant and has really attentive staff
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Roger Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, best amenities and great room!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of food and restaurants in/around the hotel. Enjoying walkable routes to sight-see and the beautiful Hyde Park across the street to go on morning jogs/walks. Outstanding spread for breakfast between the hours of 6-11am allowing you to take your time to head down to begin your day.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always helpful. Location is fantastic.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location and uniqueness of bar area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aleš

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and really good
Stayed 1 night in Apr 2026