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The Cumberland, London

4.5 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for The Cumberland, London

Exterior
Creator video
Cafe
Family Room | 1 bedroom, premium bedding, in-room safe, desk
Executive lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1 Great Cumberland Place, London, England, W1H 7DL
  • Hyde Park
    ‪2 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • Buckingham Palace
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

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Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Double Room

8.6 out of 10
Excellent
(22 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Twin Room

9.0 out of 10
Wonderful
(25 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access) | 1 bedroom, premium bedding, in-room safe, desk

Executive King Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access) | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite (With Executive Club Lounge Access)

7.0 out of 10
Good
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access) | 1 bedroom, premium bedding, in-room safe, desk

Executive Twin Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Park View Room

Park View Room | 1 bedroom, premium bedding, in-room safe, desk

Park View Room

9.2 out of 10
Wonderful
(5 reviews)
  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (With Executive Club Lounge Access)

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room (With Executive Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible Double

Classic Accessible Double | 1 bedroom, premium bedding, in-room safe, desk

Classic Accessible Double

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | 1 bedroom, premium bedding, in-room safe, desk

Family Room

8.6 out of 10
Excellent
(20 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King

8.6 out of 10
Excellent
(47 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Living area | 40-inch LCD TV with digital channels

Star Suite (With Executive Club Lounge Access)

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

9.4 out of 10
Exceptional
(16 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin

8.0 out of 10
Very good
(12 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park View Room

1 bedroom, premium bedding, in-room safe, desk

Park View Room

  • Sleeps 2

View all photos for Classic Double Room

1 bedroom, premium bedding, in-room safe, desk

Classic Double Room

  • Sleeps 2

View all photos for Deluxe King

1 bedroom, premium bedding, in-room safe, desk

Deluxe King

  • Sleeps 2

View all photos for Studio Suite

1 bedroom, premium bedding, in-room safe, desk

Studio Suite

  • Sleeps 3

View all photos for Classic Twin Room

1 bedroom, premium bedding, in-room safe, desk

Classic Twin Room

  • Sleeps 2

View all photos for Deluxe Twin

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin

  • Sleeps 2

View all photos for Executive King Room

1 bedroom, premium bedding, in-room safe, desk

Executive King Room

  • Sleeps 3

View all photos for Classic Single Room

1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

  • Sleeps 1

View all photos for Executive Twin Room

1 bedroom, premium bedding, in-room safe, desk

Executive Twin Room

  • Sleeps 3

View all photos for Executive Double Room

1 bedroom, premium bedding, in-room safe, desk

Executive Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Family Room

1 bedroom, premium bedding, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Star Suite

1 bedroom, premium bedding, in-room safe, desk

Star Suite

  • Sleeps 3

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About the neighborhood

London

Located in London City Centre, The Cumberland, London is adjacent to Frameless Immersive Art Experience and within a 5-minute walk of other popular sights like Hyde Park. This 900-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Hyde Park - 2 min walk - 0.1 miles
  • Piccadilly Circus - 4 min drive - 1.3 miles
  • Buckingham Palace - 4 min drive - 1.3 miles
  • Trafalgar Square - 4 min drive - 1.5 miles
  • Big Ben - 7 min drive - 2.1 miles

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 46 min drive

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪The Sportsman Casino - ‬2 min walk
  • ‪Al Balad - ‬3 min walk

About this property

The Cumberland, London

Art Deco hotel with a 24-hour front desk and a coffee shop
The Cumberland, London features free WiFi in public areas, meeting rooms, and conference space. For transportation, you can make use of an airport shuttle (available 24 hours) for GBP 130 per vehicle one-way, as well as an airport shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
40-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include laptop-compatible safes, phones, and ironing boards. Change of towels is available on request.

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 21.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Coffee
  • SOUND Cafe
  • SOUND Sports Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (24 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • Art Deco architecture
  • Built in 1929
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 21.50 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers offsite parking (reservations required), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Is free cancellation available at The Cumberland, London?

The Cumberland, London offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Cumberland, London?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at The Cumberland, London on Jul 27, 2025 start from $256.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Cumberland, London?

This hotel is situated in London City Centre, just steps from Marble Arch and Hyde Park, and within a short walk of Baker Street. You'll also find Oxford Street and Oxford Circus less than a mile away.

Is parking available on site at The Cumberland, London?

Yes, there is electric car charging available.

Does The Cumberland, London feature a casino on the premises?

No, The Cumberland, London doesn't have a casino.

Will I find an indoor pool at The Cumberland, London?

No, there is no indoor pool at this hotel.

Is The Cumberland, London a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a meal delivery service and premium bedding as well as a bar.

Does The Cumberland, London have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Cumberland, London have a restaurant that serves breakfast?

Yes, The Cumberland, London serves buffet breakfast for a surcharge each morning at SOUND Cafe.

Will The Cumberland, London allow pets to stay for free?

No, pets aren't allowed at The Cumberland, London.

Are there connecting rooms at The Cumberland, London?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Cumberland, London?

The closest major airport to The Cumberland, London is London City Airport (LCY), which is 11.9 mi away (46 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.6 mi away (40-minute drive).

Can I book a room with a balcony at The Cumberland, London?

No, there aren't any guestrooms with balconies at The Cumberland, London.

Does The Cumberland, London have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Cumberland, London.

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 668 out of 1175 reviews
Rating 8 - Good. 298 out of 1175 reviews
Rating 6 - Okay. 127 out of 1175 reviews
Rating 4 - Poor. 41 out of 1175 reviews
Rating 2 - Terrible. 41 out of 1175 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jabri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent place
Stayed 2 nights in Apr 2025

10/10 Excellent

Mallory

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Amazing hotel!

Stayed 1 night in Apr 2025

10/10 Excellent

Amanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Stayed 5 nights in Apr 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Property conditions & facilities
won’t return to this hotel. front desk staff was rude. The beds were like horrible. Fire alarm malfunctions happened multiple times throughout the week including middle of the night.
Stayed 7 nights in Apr 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for a family birthday. It was a big zero birthday so we did think they might produce a cake in the room or something but they didn’t. Arunn came with a package that included dinner the executive lounge and cocktail making. It didn’t come with breakfast which is a bit frustrating because there is no breakfast in the executive lounge however from 2 o’clock they do afternoon tea and at 5 o’clock they do drinks and nibbles, but we didn’t really want to have any of that because we were already having dinner in the hotel which was included in our package. They seemed a little bit unhelpful and I suggest the Product Manager perhaps have a look at this for future days, there’s only so much food you can eat in a three or four hour time, but then you’re starving in the morning. Probably the best thing about this hotel is it location at the top end of Oxford Street Also, the bottomless brunch is pretty good value as well which we had on the day we left as a big family meal we had a brilliant service The one thing that really lets the hotel down is the lift which seem chaotic at the best of times six lifts but there’s always about 20 people outside queueing In addition the hotel rooms are a little bit disappointing for London quality. They’re a bit of a travel lodge standard where is the reception and communal areas are slightly high-quality
Stayed 2 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about this hotel. So clean and staff very helpful and friendly. Great locations. Would definitely recommend and hope to stay here again
Stayed 4 nights in Apr 2025

10/10 Excellent

Tahani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Geoffrey

Stayed 1 night in Apr 2025

8/10 Good

Edward

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Regularly stay. Always good
Stayed 1 night in Apr 2025

10/10 Excellent

Catriona, Milngavie

Stayed 2 nights in Apr 2025

8/10 Good

khaled

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spacious and clean - and the staff were very friendly and helpful.
Stayed 6 nights in Mar 2025

10/10 Excellent

Alfonso

Stayed 3 nights in Mar 2025

4/10 Poor

Makenna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was great and the rooms are fine, and I felt safe. The issue was that the lobby smelled like sewage and my room specifically smelled like urine. Also, extremely long waits for the elevator especially in the morning
Stayed 5 nights in Mar 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was a horrible sewage odor in the lobby and sometimes in my room. Otherwise it was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

marie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved history,uve music, food nice albeitb expensive. Breakfast greatl choices Lovec £10 voucher in exchanges for nit having room cleaned for one day
Stayed 1 night in Feb 2025

2/10 Terrible

Antoine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero for Hygiene... Bad smell in the lobby and the rooms No efficient housekeeping
Stayed 4 nights in Mar 2025

10/10 Excellent

Carole Deborah

Stayed 3 nights in Mar 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Melanie

Disliked: Cleanliness, staff & service, property conditions & facilities
It sme
Stayed 3 nights in Mar 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

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