Grange Fitzrovia4.0 out of 5.0
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Recent guest reviews
The hotel was well situated in a quiet neighborhood, which I like, safe, not far from a metro stop and met my expectations. Beds were a bit saggy - not a comfortable night sleep for me, but my son can sleep through anything. Nice hotel, however, I would say that they were overpriced in spite the rooms being clean and comfortable it was very small and tight for 2 people. They charge extra for everything, even Wi-fi in the room if you needed it.
I stayed at the Grange Fitzrovia for 8 nights. The staff was excellent. The lobby needs new furniture as it is shabby. I had a Queen deluxe room--the first one they showed me was very small and I asked for a better room and I got one. Location is walking distance to 5 different tube stations which is excellent. Regent's Park is lovely.
the confirmation i received was for a ''Room description: Executive Double - 1 queen bed and 1 twin bed" We were told by the reception that no such room existed and instead were given a room with one double bed only one chair for sitting and no ironing or trouser press.The A/c was off and they charged us 20 pounds for access to internet for 24 hours. Breakfast was not included like previous times and we had to pay cash for it. The room cost us about 240 ponds a night when it was offered to walk ins for 165 only.We will be staying another 3 weeks in London but not at this hotel.
We were traveling on our honeymoon and asked for an upgrade and theyr refused. The first room they checked me into had a picture frame hanging on the wall with cracked glass and scotch-taped together. They also had a plug in the bathroom with scotchtape around it. The sink in the bathroom was not clean at all. When we asked to be moved to a different room they made us wait until the next day. The new room was fine, but the in-room safe was broken and had to be fixed and the beds did not have fitted sheets. Also, the carpets in both rooms were STAINED. We asked for a late check out on the day of our departure and they wanted to charge us 15 pounds an hour. A "4 star hotel" in the States would never get away with this sort of unaccommodating service.
Hotel staff was helpfull and friendly. Great location, decent price, and close to an underground station. The room is small by US standards but that seems to be par for European hotels. Good restraunts nearby. Would stay again.
Upon arrival at noon our room was not available, however they did offer us a "spacious" room on the basement level. We took it as we wanted to clean up a bit before heading out to the city. It was a little unsettling to go down a level, but we got used to it. We could hear some subway/underground rumblings, but not enough to wake us up. Carpet needed cleaning. Bathroom was wonderful with new big towels. Bed was a small double with a footboard that was uncomfortable for two tall people. When we returned to the room after being out all day, we always found our window to be wide open - with no screen. At first I thought we had been burglarized, but nothing was taken, and it happened every day. We did not use the restaurant in the hotel as there were many wonderful ones to choose from in the neighborhood. Front desk staff was fine and helpful.
The phone number provided was the general number of the hotel chain and not the number of this particular hotel. Impossible to contact them at night. The only phone reply was that the offices were closed at this time. Should revise the information provided to the clients.
Very good service, the rooms are small, no luxuries, good breakfast, small computer center. If you ask for two twin beds, they will be separate for 5 cms .... it´s no good.
This hotel fit our needs, being close to BT Tower. Very nice staff who put us in an 'end of hall' room with extra space. Someone had violated the non-smoking rule, but that's not the hotel's fault. Great Portand Street tube station is 1 1/2 blocks which making getting around easy. We were advised by others not to accept rooms in the basement which apparently is just a little too close to the tube tunnel and noisy. We were not able to confirm the room selection in advance, but since the hotel was likely far from full, we had an upper floor. All in all, nice hotel, narrow hallways, OK breakfast, £10 for 24hrs of Internet (bit steep), and gracious staff.
After 15 hours of flight when we got to the hotel. They had no records of our reservations. We showed them the copy of our reservation email from Orbitz with all the details information. They told us that Orbitz office is closed and they have to research it. They asked us to come back in couple of hours. That was rediculous and a lie because Orbitz is 24 hours. Their computer room is so tiny and hot and they charge for it too. That was terribly cheap when they charge so much for the room. The staff are not knowledgeable at all. We asked them for the closest tourist information and they didn't know or places to see. Their staff were basiclly useless.
Located in Marylebone, Grange Fitzrovia is within a 5-minute walk of BT Tower and within 15 minutes of other popular attractions like Royal Academy of Music. This 86-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. London Palladium Theatre and University of London are also a short walk from this London hotel.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with English breakfast served for a fee.
The 86 accommodations feature sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and safes are other standard amenities.
Guests of Grange Fitzrovia enjoy access to free WiFi in public areas, conference space, and a business center. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.