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Dao By Dorsett West London

4.0 star property
Hotel with a restaurant, near Westfield London Shopping Centre

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Reception
Creator video
Dao Studio Terrace | Private kitchen | Mini-fridge, microwave, stovetop, espresso maker
Dao Studio Park View | 2 bedrooms, premium bedding, in-room safe, desk
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet friendly
  • Laundry

Explore the area

View in a map
56 Shepherd's Bush Green, London, England, W12 8QE
  • Place, Westfield London Shopping Centre
    ‪7 min walk‬
  • Place, Hyde Park
    ‪8 min drive‬
  • Place, Buckingham Palace
    ‪12 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Dao Studio Park View

Dao Studio Park View | 2 bedrooms, premium bedding, in-room safe, desk

Dao Studio Park View

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Dao Studio Double

Dao Studio Double | 2 bedrooms, premium bedding, in-room safe, desk

Dao Studio Double

8.6 out of 10
Excellent
(28 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Dao Studio Twin

Dao Studio Twin | View from room

Dao Studio Twin

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | 2 bedrooms, premium bedding, in-room safe, desk

One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium One Bedroom Apartment

Premium One Bedroom Apartment | 2 bedrooms, premium bedding, in-room safe, desk

Premium One Bedroom Apartment

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Dao Studio Terrace

2 bedrooms, premium bedding, in-room safe, desk

Dao Studio Terrace

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex

Duplex | 2 bedrooms, premium bedding, in-room safe, desk

Duplex

  • 786 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for DAO STUDIO PARKVIEW

2 bedrooms, premium bedding, in-room safe, desk

DAO STUDIO PARKVIEW

  • Sleeps 2

View all photos for DAO STUDIO TWIN

2 bedrooms, premium bedding, in-room safe, desk

DAO STUDIO TWIN

  • Sleeps 2

View all photos for Premium One-Bedroom Apartment

2 bedrooms, premium bedding, in-room safe, desk

Premium One-Bedroom Apartment

  • Sleeps 3

View all photos for One-Bedroom Apartment

2 bedrooms, premium bedding, in-room safe, desk

One-Bedroom Apartment

  • Sleeps 3

View all photos for Dao Studio Double

2 bedrooms, premium bedding, in-room safe, desk

Dao Studio Double

  • Sleeps 2

View all photos for Dao Studio Terrace

2 bedrooms, premium bedding, in-room safe, desk

Dao Studio Terrace

  • Sleeps 2

View all photos for Two Bedroom Duplex

2 bedrooms, premium bedding, in-room safe, desk

Two Bedroom Duplex

  • Sleeps 4

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About the neighborhood

London

Located in Hammersmith and Fulham within a short walk of Westfield London Shopping Centre, Dao By Dorsett West London is within a few miles (5 km) of other popular sights such as Hyde Park. This 74-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.4 miles
  • Kensington High Street - 18 min walk - 1.0 mile
  • Hyde Park - 8 min drive - 2.5 miles
  • Buckingham Palace - 12 min drive - 3.7 miles
  • Piccadilly Circus - 13 min drive - 4.5 miles

Getting around

  • Shepherd's Bush Market Underground Station - 4 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Shikumen Shepherd's Bush - ‬1 min walk
  • ‪The Defector's Weld - ‬3 min walk
  • ‪The Sindercombe Social - ‬1 min walk
  • ‪BrewDog Shepherd's Bush - ‬1 min walk
  • ‪Falafel Hut - ‬4 min walk

About this property

Dao By Dorsett West London

Hotel with a restaurant, near Westfield London Shopping Centre
Dao By Dorsett West London features free WiFi in public areas, a meeting room, and laundry facilities. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a banquet hall, a vending machine, and a porter/bellhop.
Guests can expect to find free WiFi and 50-inch Smart TVs with digital channels and pay movies. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Kitchenettes, microwaves, and stovetops are other standard amenities. Weekly housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Dorsett Shepherds Bush
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 2,091 reviews
$110 nightly
The price is $133
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Pay movies
  • Smart speaker

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 20 at check-out

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 70 per pet, per stay
  • Dogs and cats only
  • 1 total (18 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

Frequently asked questions

Is free cancellation available at Dao By Dorsett West London?

Dao By Dorsett West London provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Dao By Dorsett West London?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Dao By Dorsett West London on Nov 22, 2025 start from $288.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Dao By Dorsett West London?

This hotel is situated in Hammersmith and Fulham within a short 19-minute walk of Kensington High Street and also 10 minutes on foot from Westfield London Shopping Centre. You'll also find Hyde Park and Marble Arch within a short drive.

Is parking available on site at Dao By Dorsett West London?

No, this hotel doesn't offer parking.

Does Dao By Dorsett West London feature a casino at the property?

No, Dao By Dorsett West London doesn't have a casino.

Is there an indoor pool at Dao By Dorsett West London?

No, there is no indoor pool at this hotel.

Is Dao By Dorsett West London a good place to stay for couples?

Amenities that appeal to couples at this hotel include a kitchenette, premium bedding, and a rainfall showerhead.

Does Dao By Dorsett West London have a hot tub?

No, this hotel doesn't have a spa tub.

Does Dao By Dorsett West London feature a restaurant that includes a breakfast menu?

Yes, Dao By Dorsett West London serves an English breakfast each morning for a surcharge from its restaurant.

Does Dao By Dorsett West London allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Dao By Dorsett West London for a fee of GBP 70 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Dao By Dorsett West London?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Dao By Dorsett West London?

The closest major airport to Dao By Dorsett West London is Heathrow Airport (LHR), which is 13.2 mi away (34 minutes by car). Another top airport is London City Airport (LCY), which is located 16.1 mi away (67-minute drive).

Are there rooms with balconies at Dao By Dorsett West London?

Yes, some guestrooms at this hotel offer a furnished patio where guests can enjoy park or city views.

Reviews

Dao By Dorsett West London Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 202 out of 352 reviews
Rating 8 - Good. 81 out of 352 reviews
Rating 6 - Okay. 34 out of 352 reviews
Rating 4 - Poor. 21 out of 352 reviews
Rating 2 - Terrible. 14 out of 352 reviews

Reviews

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area with the Dao being the best hotel in the Shepherd Bush community. Great shopping with the Westfield Mall being only a 5 minute walk. We were moved to another room because the first room AC went out. Hotel staff promptly moved us to a comfy room with great AC.
Stayed 6 nights in Jul 2025

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Jun 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check in to checkout we we were blown away with the attention we received innpar
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Staff was very nice to my daughter.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Disliked: Property conditions & facilities

Be careful if you stay here.

Arrived at 1515. Room not ready although check in said to be from 1500. Told it would be 20 mins. Given drink voucher (only cheap beer wine or water). Told someone would call us when room ready. They didn't. Ordered a cocktail. Told it would be 15 mins. It took over half an hour. Had to get barman to get more help to achieve that. Had to ask about room after an hour. Freezer door left open and all iced up. Went for happy hour. Cocktails watered down. Charged full rate. On check out attempted theft by charging for drinks already paid for at time and full rate for happy hour. Claimed this was "a system failure". No admission of the fact that humans input the data in the first place. Grudging apology at best.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really unexpectedly lovely place to stay in Shepherd's Bush -- we will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Juliette

Stayed 6 nights in Jun 2025

8/10 Good

Yoke Eng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - near to mall and train station
Stayed 4 nights in Jun 2025

6/10 Okay

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Separate email sent with photos showing the unhygienic condition of the room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jayvind

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities and value for money
Stayed 2 nights in May 2025

8/10 Good

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nikita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, definitely recommended

It was amazing weekend. Spent some time in spa, then had awesome dinner with amazing view. Breakfast was delicious.
Stayed 2 nights in May 2025

10/10 Excellent

Amelia

Stayed 2 nights in May 2025

4/10 Poor

Marcia Veronica

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
For a lovely looking hotel, my stay was disappointing. It started with check in where they initially didn't have a record that I also booked breakfast. I provided them with my confirmation which showed that I had selected and paid for breakfast and after investigating from their end they acknowledged that this was the case and resolved the issue on their records. When we went to our apartment, the room had a strong smell of cigarettes and it was clear that whoever stayed in the apartment beforehand was smoking in the room. As a none smoker with a child, staying in this room was not an option so I reported this to the reception and the Manager Victoria was amazing and came to the room and moved me to another apartment that was bigger than the one we were initially in. When it came to going to bed, I was horrified when I pulled back the sheets. There were noticeable blood stains and other stains on the inside of the covers and also some on the outside of the covers on closer inspection. Again I called reception and the Manager Victoria arranged for house keeping to come and change the bedding which they did promptly. Breakfast was okay but I had to bring to the attention of the staff dirty plates and cutlery that was amongst the clean ones. Finally the floor to the corridor where we was staying was not very clean and could have done with being swept up. It was disappointing overall for somewhere that has a lot of potential. I wouldn't stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Lianka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David, Gastonia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

4/10 Poor

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Morium

Stayed 1 night in May 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

FATIMA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Feels like home!
Stayed 6 nights in May 2025

10/10 Excellent

Danielle

Stayed 1 night in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed a few times now, rooms are a great size, everything you need, could do with better pillows, but that a personal preference.
Stayed 2 nights in May 2025

10/10 Excellent

Alaa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My preferred place in London

Check in and check out were seamless and easy. Viraj at the front desk was always helpful and friendly. I have been a Dorsett client since 2014 and it is always my preferred stay in London.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, nice, spacious room
Stayed 3 nights in Apr 2025