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The Kensington Hideaway

Property class: 4
VIP Access

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Photo gallery for The Kensington Hideaway

A historic building with multiple storefronts, including a restaurant and a cinema.
A modern hotel room with a large bed, a desk, and a chair. There is a window with curtains, a nightstand with a lamp, and a wall with a geometric design.
A modern kitchen with blue cabinets, a built-in oven, and a coffee station.
A bar area with a curved counter, multiple stools, and a variety of bottles and glasses.
A modern interior with a central island table, seating area, and a large window with a view.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
225 Kensington High Street, London, London, England, W8 6SA
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Holland Park
    ‪1 min walk‬
  • Place, Cromwell Road
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Cosy Single Room

A neatly made bed with a colorful pillow, a framed collage of images on the wall, a red rotary phone on a bedside table, and a window with curtains.

Cosy Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 110 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Grand Queen Room

A modern hotel room with a large bed, a seating area with a chair, and a view of the city through large windows.

Grand Queen Room

9.0 out of 10
Wonderful
(10 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Signature King Room

A hotel room with a large bed, a floral wall mural, a round window, and a patterned armchair.

Signature King Room

9.8 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Companion Twin Room

A hotel room with two beds, floral wallpaper, a painting, and a telephone on a side table.

Companion Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Accessible

A modern hotel room with a large bed, a desk, and a chair. There is a window with curtains, a nightstand with a lamp, and a wall with a geometric design.

Classic Double Accessible

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a bed, a desk, a mirror, a TV, and a painting on the wall.

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE CLASSIC DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE GRAND

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, The Kensington Hideaway is adjacent to Kensington High Street and within a 15-minute walk of popular sights like Kensington Gardens. This 59-room, 4-star hotel has in-room conveniences like espresso makers, flat-screen TVs, and heated floors.

What's nearby

  • Kensington High Street - 1 min walk - 0.1 miles
  • Holland Park - 1 min walk - 0.1 miles
  • Design Museum - 2 min walk - 0.1 miles
  • Cromwell Road - 6 min walk - 0.4 miles
  • Kensington Gardens - 12 min walk - 0.7 miles

Getting around

  • High Street Kensington Station - 4 min walk
  • Kensington (Olympia) Station - 14 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Design Museum Kitchen - ‬3 min walk
  • ‪Megan's on the High Street Restaurant - ‬1 min walk
  • ‪Pret a Manger - ‬9 min walk
  • ‪GAIL's Bakery - ‬2 min walk

About this property

The Kensington Hideaway

At The Kensington Hideaway, guests have access to free WiFi in public areas. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations.
45-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include espresso makers, portable fans, and laptop-compatible safes.

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  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 44 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge

Things to do

  • Stereo

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Renovated entire property - November 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 44 per day (328 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London

Frequently asked questions

Are free cancellation options available at The Kensington Hideaway?

The Kensington Hideaway offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Kensington Hideaway?

As of Sep 7, 2026, prices found for a 1-night stay for 2 adults at The Kensington Hideaway on Sep 20, 2026 start from $225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Kensington Hideaway?

This hotel is situated in London City Centre within a short 1-minute walk of Kensington High Street and also 11 minutes on foot from Kensington Gardens. You'll also find Hyde Park and Oxford Street within a short drive.

Will I be able to park at The Kensington Hideaway?

No, there isn't parking at this hotel.

Does The Kensington Hideaway have a casino?

No, The Kensington Hideaway doesn't have a casino.

Will I find an indoor pool at The Kensington Hideaway?

No, there is no indoor pool at this hotel.

Is The Kensington Hideaway good for couples?

Amenities that appeal to couples at this hotel include premium bedding, an espresso maker, and a heated floor.

Does The Kensington Hideaway have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Kensington Hideaway have a restaurant that serves breakfast?

The Kensington Hideaway offers an English breakfast each morning for a surcharge though there is no restaurant.

Will The Kensington Hideaway allow pets to stay for free?

No, pets aren't allowed at The Kensington Hideaway.

Does The Kensington Hideaway have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Kensington Hideaway?

The closest major airport to The Kensington Hideaway is London City Airport (LCY), which is 12 mi away (26 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 13.9 mi away (32-minute drive).

Can I book a room with a balcony at The Kensington Hideaway?

No, there aren't any guestrooms with balconies at The Kensington Hideaway.

The Kensington Hideaway Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 135 out of 192 reviews
Rating 8 - Good. 47 out of 192 reviews
Rating 6 - Okay. 6 out of 192 reviews
Rating 4 - Poor. 3 out of 192 reviews
Rating 2 - Terrible. 1 out of 192 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, especially for the Price
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Central hotel, small but very good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, low noise level, excellent staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very reasonable price when I booked. Very clean and comfy.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and my room. Restaurant was excellent.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the Kensigton High Street station and buses. Breakfast was very good. The staff was very friendly and helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great hotel, a small but comfortable room and lovely beds.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with great amenities. Staff was extremely friendly throughout our stay and the bar/restaurant downstairs was a big plus for us. Room was spotless and had all of the necessary amenities for us. We will definitely be booking again in the future.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic newly opened hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nicely decorated room, lovely friendly and efficient staff.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The care and attention to detail from the staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
Fabulous location, facilities and room.. every interaction with the staff was outstanding.. highly recommended!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Wania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated top notch. Will stay again!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely weekend stay with my daughter. The staff were fantastic, and although we arrived a few hours early, our room was already ready. The room was chic, spotless, and comfortable. The location right on Hyde Park was perfect. A wonderful stay, we would definitely return.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, really comfortable bed, good air conditioning. Great all round.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wounderful staff, darling hotel in a great location. Rooms are very small.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful reception team
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! Very cozy and good atmosphere. Staff were very helpful! Great location for a west London stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Staff were friendly and helpful, room was perfectly clean and had everything we needed. Great location near a tube station. We would definitely stay again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kensington hideaway was so comfortable a cute little home away from home in an amazing location. Staff were accommodating and kind. I am obsessed with the style of the hotel. There isn't a lot of space in the rooms but that was not an issue for us at all. It was a perfect way to experience Kensington and London staying her!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Adrian and Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was decorated lovey and very clean, housekeeping was good. The bedroom had very little room around bed, that is only complaint.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay - we had booked the queen room for 1 night, the room was smaller than expected with one of us having to squeeze between the bed and wall to get in one side. Good location with a tube station just 7 minutes walk away. The hotel is fairly new with a classy, modern feel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we have stayed in in London, lovely clean well decorated. Great bathroom . Lovely staff. Great value for money. Couldn’t ask for better. Thanks
Stayed 2 nights in May 2026