Candlewood Suites West Little Rock2.5 out of 5.0
Recent guest reviews
This is what I get for allowing corporate to make my reservations. This hotel is somewhere between a half way house and homeless shelter. There are people living in their cars in the parking lot, it is right next door to a even worse hotel. The rooms were decent, but the HVAC left a lot to be desired. From 50 degree freeze outs, to smoke billowing out of the unit, I could never get comfortable. I tried opening the window, the little it would allow me to open it, but the smoking area was right outside my room, so that was all I ever smelled. The surrounding area isn't the best either. Pay more, stay elsewhere.
This was one of the worst experiences that I have ever had in my traveling experiences. The hotel room was horrible. There were holes in the wall behind the bed. One section of the wall facing the bed was plastered and waiting to be sanded and painted. The door frame leading to the bathroom was split. But the worst of all was the night that I was getting ready to get in the shower and there was a black substance coming up from the drain!!! I called the front desk to report this and the front desk clerk told me that there was not a maintenance person on staff so I needed to describe what it looked like so she could call someone. I asked her if we could be moved to another room and was told that the hotel was full. My husband then got on the phone and she told him that she would find a tool and come up to the room and unstop the drain. When she arrived 40 minutes later, she asked my husband if he knew how to use the tool to clean it out!!!! No way! Finally, after about 20 minutes she had it cleaned out, removing all kinds of filth, large clunks of human hair, etc. from that drain!! It was one of the worst experiences ever. I had stayed at Candlewood Suites before but nothing like this one. I think they should close off one section of the hotel, renovate that part, and then rent out the renovated rooms and do likewise with the other side. The room that we rented should not have been open for business. Needless to say I will NEVER stay at this Candlewood Suite again.
We were only here for one night but it offered everything we needed. Tyler was very efficient, courteous and friendly during check-in. He explained everything even the Wi-Fi code. Really nice experience..great job Tyler! The room is spacious, clean, and well furnished. Candlewood has the best sheets and towels and the bed is comfortable as well. We will be back!
Rooms are clean and spacious, housekeeping and maintenance is excellent. Staff is friendly and attentive. Not cheap but an excellent value for the money. Will definitely stay again if the opportunity.
This was a nice hotel. The rooms were up to date and furnished nicely. The inside and outside were very well taken care of. The staff was very nice and helpful. The only reason for the 4 star rating is that there was nothing that stood out. It was just an average hotel.
The room looked clean, but as soon as we walked in my flip flops were sticking to the floors in the entryway and bathroom. There was different kinds of hair all over the room, I don't think they ever vacuum. The room smelled like it had been cleaned, and then the cleaner smell shut-in with no ventilation for a week. There was stuff from previous customers in the floor between the bed and the far wall. I found a bottle of unlabeled cleaner behind the nightstand. The towels and linens looked clean, but again smelled like no ventilation between customers. One of the bathroom switches didn't work either. I'm assuming it was for the exhaust fan or something. We were in a pinch, but this is ridiculous.
We stayed, at this extended stay IHG property for one night on 05/05. We were on the 3rd floor, and whoever was on the 4th floor above us, kept buffalo in his room. That is what it sounded and actually felt like. The ceiling is very thin, along with the walls. 2nd worst stay ever at an IHG property. The room was equipped with dishes, utensils, full size reefer, microwave, dishwasher, coffee-maker, TV/DVD (DVD library on first floir). Front desk staff very nice. If in Little Rock, skip this property, there have to be better IHG hotels in town.
This hotel was surprisingly nice. The room (king bed) was large and comfortable with a nice little kitchenette. The bathroom was well appointed, large and clean. There were some things / areas that looked worn but still kept clean. Staff was helpful and personable. I was close to the elevator but didn't hear a thing. Surprising find.
Stayed here after delivering some boxes to my sister. The hotel is located close to a lot of shopping centers as well as downtown, and very close to the highway. The room was quiet and clean, and just the place to rest after a long road trip. The staff was courteous and quick, and there were no problems with noise. My only complaint is that the wired internet was not working since I do not like using wireless, but it was not a major obstacle to my stay. I would stay here again.
We choose this hotel because of reviews and we were looking for hotel close to UAMS Medical Center. The room was comfortable and fit the bill with a small kitchenette in a two double bed room. Room was neat clean and orderly. I for the life of me could not figure out how to use the Mr. Coffee pot. I also noted in the bathroom great water pressure and plenty of hot water. In the double room the beds appeared to be full size and not queen size. Plenty of bright white towels. We were upgraded upon arrival. I would have liked to have seen a free breakfast incorporated into the rate, This would be the only thing I could really ding them on and management should consider this. They did recognize our IHG Level at registration. Location is a straight shot down Markham to UAMS.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Fitness center
- 24-hour business center
Candlewood Suites West Little Rock places you within 2 miles (3 km) of Arkansas Heart Hospital and Arkansas Skatium. This 80-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center. In central Little Rock, the hotel is also close to Baptist Health and Kanis Park.
All 80 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. 32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.
Guests of Candlewood Suites West Little Rock enjoy a fitness center, free WiFi in public areas, and conference space. Free parking is available if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, laundry facilities, and barbecue grills.
Reviews from Trip Advisor
75.0% of guests recommend this hotelTotal of 90 reviews