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Residence Inn by Marriott Little Rock

3.0 out of 5.0

Recent guest reviews

Great hotel and staff. Johnie made us feel welcomed every morning when she made us breakfast. We were there for 7 weeks and johnie went above and beyond what was expected from her. All staff was great.

I stayed here for 3 nights on a business trip. This was a nice and clean hotel. The staff at the front desk was very friendly and polite. I had a double suite, which I wasn't expecting and when I walked it I was surprised by the 2 bedrooms. The room was clean and large. It had a gas fireplace, but I didn't use it. The bed was comfortable and clean too. My only complaint is the chaise lounge in the main living area. It wasn't comfortable to sit on and watch TV. Other than that I had no issues. The hotel is about 20 minutes from the airport and about 10-15 from downtown. I would stay here again if I travel to Little Rock again.

We are staying here while my wife is doing some training for work. Though it is an older Residence Inn, the property is in great condition and everything was extremely clean. The guest service provided by the staff is what sets this hotel apart. The front desk agents are all extremely friendly and helpful. Also, the breakfast attendant went out of her way to make sure all of the guests were taken care of. Thank you to all of the staff here! Your hard work does not go unnoticed!

I traveled with my son who had a conference at the university. The front desk staff were wonderful! Alayna remembered my name the second time she saw me and was helpful all week. Franz helped print out a research paper. Large room, good beds, great shower, HD TV.

We have stayed at various Residence Inns in our travels. We are always generally pleased but this one deserves special mention. The staff make you feel quite at home. The grounds are particularly well suited for dog walking. The place is immaculate. Franz at the front desk was especially helpful. Caroline who coordinates breakfast area ensures that supply of foods ample and keeps the dining area spotless!

Johnny was outstanding. Super friendly and attentive. Always asking if i needed anything and offering me coffee even before they opened at 6. The tables were always clean and everything in the dinning area was always fully stocked.

There are several Marriott properties in the Little Rock area but I choose the Residence on Shackleford Rd because of the excellent service and the people who work there. All of the staff are wonderful and make you feel welcome. Franz and Alayna provide superb service and always with a smile. Johnnie is so warm and welcoming and goes out of her way to make sure people have what they need. A big thank-you!

This hotel has had some renovations lately. It is your typical extended stay so no major frills, but over the years I have stayed here I can say that it is improving. So many hotels go the other way. One constant has always been Johnnie at breakfast. She is always there with a smile and conversation. Great way to start the day.

Even though it was just me, I really enjoyed having the space to spread out. The evening social is alright, beer and snacks are always nice. Breakfast - grits on thursdays are not bad. I wish the plates were real ones, and not the plastic ones. Staff is very friendly, everyone from the restaurant to front desk to housekeeping is really polite and friendly, which was very good. Would return.

The Marriott Residence Inn on Schakelford Rd. has been our home away from home for 4 days every six months for the past several years. From the pristine results of the housekeeping team to the maintenance worker who helped us with luggage (my lifting is restricted) to the morning food server and Marissa, the evening food service associate, to Franz, desk manager when we registered; the people who operate this inn are exemplary. Simply stated: they care, they are smart, they are considerate, they are nice. The interior and exterior of the entire property is neat as a pin. The parking lot is sealed, a reflection of preventive maintenance investment that is prevalent throughout. The paint is sharp and fresh-looking. Carpeting is like new. Our two-bedroom suite with a separating kitchen is more like a vacation condo than a hotel room. We really like "neat and clean". This is it. We like convenient, safe and even "cozy". Our daily business when here is an easy 8 miles away. The Inn is located in a very upscale, but reasonably priced neighborhood with many services and amenities. The property is carved into a hillside with three buildings including the office-lounge-computer-center-food-service area and workout room. The central building is designed much like a fine residence. The overall setting offers a certain coziness due to layout, site selection, extremely neat landscaping, curbing, muted fencing and limited access to and from the roadway. I walked to the pool today passing an open door to the laundry. My timing was good. Maybe I shouldn't have seen the work literally in progress. But, it allowed me to confirm my positive sense of the almost surgically clean environment. The stacks of clean white linens and towels were impressive on sight and the sight was secondary only to the fresh scent of true cleanliness. We will be back and very likely return many more times.

1401 S Shackleford Rd Little Rock AR

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Residence Inn by Marriott Little Rock places you next to Arkansas Heart Hospital and within a mile (2 km) of Arkansas Skatium. This 3-star hotel has 96 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center. Baptist Health and Kanis Park are also near this Little Rock hotel.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 96 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. 32-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Sofa beds, coffee makers, and phones are other standard amenities.


Property features

At Residence Inn by Marriott Little Rock, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool.

Room options

Studio, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Studio, 2 Queen Beds

Queen 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 304 reviews