I prepaid for this hotel or I honestly may have canceled. Pros: The initial reception was pleasant. The beds were comfortable and the shower pressure was decent. The indoor pool was perfect size for our group. (3 & 4 ft deep). Cons: The housekeepers weren't wearing masks! Upon entry into the double queen suite, I noticed the dinghy carpet. The pull out couch had serveral visible stains and so did the ripped thin mattress. We folded it back up and instructed the kids to not sit on it. I worried about the cleanliness of the blankets. I was instructed to go to the car wash for coins to operate the washer/dryer and then returened and was told there wasn't any detergent available for sale. The male receptionist seemed bothered to assist. We did not attempt breakfast.
Room was clean and as expected; elevator was making a lot of loud creaking noises that were unsettling, so we felt more comfortable using the stairs.
All was good. Staff was friendly and accommodating. Eggs on breakfast buffet could be a little warmer for future reference.
Enjoyed My stay and will come again. Thanks for being very clean and no problems
I left my jacket in the closet and called back tgey did not have it smh
All was mostly good. Bathroom door would not close and hot tub was Luke warm. Overall a good experience!
Only complaint was the pool. Rooms and staff were great and food was nice with healthy choices.
Great stay, was a repeat trip this time. I will stay here again in the future without a doubt!
They took care of me very well, I enjoyed my stay. I definatley would reccomend this to anyone
Very comfortable room, wish there were more restaurants close, but the deli was great for a short walk.
Clean rooms, nice facilities, and a solid value. Good location just west of downtown
This hotel was quiet and in a good location to get downtown easily. The staff was very helpful, especially Shane. The room was clean and comfortable. Breakfast was fine, the usual hotel fair. Fitness room was good. Although there was construction, it was not noticeable.
I really l iked the hotel and the location. The breakfast was okay and really wanted a full buffet, but it was good. The rooms were clean and all of the facilities were good.
Elevator was out-of-service a few hours after I arrived. The staff moved me to a room on the first floor, as I have difficulty with stairs. Staff was very helpful and friendly. I did find it puzzling that the room I was moved to (handicap accessible) was smaller than the original room I had (which was identical to rooms at other SHS). Not a problem, though.
It was the perfect size for my whole family. The room was clean and the breakfast was also very good. I'd stay there again.
Hotel was average small pool but clean room was nice and quite comfortable would stay here again. The staff was polite and helpfull. Overall avnice place to stay.
Just stayed there a night and the staff was friendly and everything was in order.
The room was adequate but for a suite it seemed a little lacking. We missed having the privacy between the area for the beds and the living area. Even though both area had their own tv it was difficult to use both at the same time. There was no privacy except in the bathroom. Anytime we changed the channel on the tv in the living area it also changed the channel in the bedroom area. Breakfast bar was nice for complimentary breakfast. I have older children and anytime they stepped out of the room they were questioned or followed by the hotel maintenance man. It was odd! We will not stay here again because we really need the extra privacy and prefer a less suspicious staff! The housekeeper and front desk clerk were great though.
Arkansas Heart Hospital is within 2 miles (3 km) of Springhill Suites Marriott Little Rock West while other popular attractions such as Baptist Health are within 3 miles (5 km). This 78-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast offered each morning.
The 78 accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect to find free WiFi and 39-inch Smart TVs with digital channels and Netflix. Bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and coffee makers are also standard.
Guests of Springhill Suites Marriott Little Rock West have access to an indoor pool, a fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
I prepaid for this hotel or I honestly may have canceled. Pros: The initial reception was pleasant. The beds were comfortable and the shower pressure was decent. The indoor pool was perfect size for our group. (3 & 4 ft deep). Cons: The housekeepers weren't wearing masks! Upon entry into the double queen suite, I noticed the dinghy carpet. The pull out couch had serveral visible stains and so did the ripped thin mattress. We folded it back up and instructed the kids to not sit on it. I worried about the cleanliness of the blankets. I was instructed to go to the car wash for coins to operate the washer/dryer and then returened and was told there wasn't any detergent available for sale. The male receptionist seemed bothered to assist. We did not attempt breakfast.
Room was clean and as expected; elevator was making a lot of loud creaking noises that were unsettling, so we felt more comfortable using the stairs.
Thank you for staying with us. We appreciate the feedback.
Thank you for staying with us. We appreciate the feedback.
All was good. Staff was friendly and accommodating. Eggs on breakfast buffet could be a little warmer for future reference.
Enjoyed My stay and will come again. Thanks for being very clean and no problems
Hi! WOW! Thank you so much for your outstanding feedback! I am so thrilled that you enjoyed your stay with us and that we were able to exceed your expectations! Thanks again for your feedback and for choosing the Springhill Suites during your most recent travels to Little Rock. We look forward to seeing you again soon!
I left my jacket in the closet and called back tgey did not have it smh
Hi, Lorraine! Thank you for choosing the Springhill Suites during your most recent travels to Little Rock! I sincerely apologize about not being able to locate your missing jacket when you originally contacted the property. I am however, so very thrilled that we were able to locate your jacket the following day and get it returned! Thanks again for choosing the Springhill Suites during your most recent travels and for your 5 star rating! We look forward to seeing you again soon!
All was mostly good. Bathroom door would not close and hot tub was Luke warm. Overall a good experience!
Only complaint was the pool. Rooms and staff were great and food was nice with healthy choices.
Great stay, was a repeat trip this time. I will stay here again in the future without a doubt!
We appreciate your feedback. We hope to have you back the next time your travels bring you to little Rock.