The staff were accommodating and kind. My two year old had vomited in the car seat 1hr prior to arrival. I requested a garden hose to assist me with cleaning. The staff member offered to clean it himself which I refused. He helped me clean throughout the process. The receptionist and him were extremely kind and courteous..Both deserve a big raise. I’ll definitely stay at Doubletree again and again now.
Friendly staff. Clean and beautiful facilities. Comfortable beds
We love the hot tubs in every room it’s our favorite hotel to stay at
One of the nicest staffs every talked to. Probably one of the prettiest hotels too.
Front desk staff was friendly. Super helpful and upgraded our room for our anniversary. Hotel manager was on hand and attentive as well. He didn't leave out detail!
Soon as i walked in i felt like i was right right back home in new orleans on bourbon. And i was there on business with my business called "Orleans" so i was right at home. I was not disappointed view was out of this world room was beautiful and the jet tub was amazing 😍.
The woman’s checking in was not respectful to other guests waiting to check in as she chatted with someone extensively while I waited to check in with my 3 young children. There were also no chocolate chip cookies when we checked in and she gave an abundant amount to the woman ahead of us. She didn’t apologize to us or offer any later.
Friendly and prompt staff, clean property. Wonderful cookies!
The modern look of the property, the friendly hotel staff and the cookies were delicious
Tha room was amazing amd the staff was super awesome
Clean. Nice. Friendly staff.Comfortable room.Will book again.
Loved the big hot tub both tv remotes batteries we’re almost dead very aggravating
The room service staff member was not very polite. We were there over Christmas and ate in the restaurant several times. Every night we believe it was leftover food. Redone and overdone vegetables. The waiters were pleasant. The valet service did an excellent job. The registration staff was very friendly. The TV was just ok. Not many options other than regular channels. The Omni managers were superb. The maid service was excellent.
Never again to expensive very old the tiles on the bathroom were broke, the front desk lady was rude and they charge for breakfast,
Located within a mile (2 km) of Lexington Ice Center, DoubleTree Suites by Hilton Hotel Lexington is within 2 miles (3 km) of Advanced Care Center. This 4-star hotel welcomes guests with 155 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.
Guests can expect 55-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include MP3 docks, refrigerators, and coffee makers.
At DoubleTree Suites by Hilton Hotel Lexington, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
The staff were accommodating and kind. My two year old had vomited in the car seat 1hr prior to arrival. I requested a garden hose to assist me with cleaning. The staff member offered to clean it himself which I refused. He helped me clean throughout the process. The receptionist and him were extremely kind and courteous..Both deserve a big raise. I’ll definitely stay at Doubletree again and again now.
Friendly staff. Clean and beautiful facilities. Comfortable beds
Thank you for rating your staying and providing feedback. We are glad to hear you enjoyed your stay and our staff. We hope to welcome you back to Lexington. A warm Chocolate Chip cookie awaits your arrival.
We love the hot tubs in every room it’s our favorite hotel to stay at
Thank you for your business and for taking the time to rate your stay. We look forward to welcoming you back to Lexington and the DoubleTree Suites by Hilton.
One of the nicest staffs every talked to. Probably one of the prettiest hotels too.
Thank you for taking the time to review our hotel and provide a comment. We appreciate you recognizing our friendly staff and our unique hotel. We look forward welcoming you again on your next trip to Lexington.
Front desk staff was friendly. Super helpful and upgraded our room for our anniversary. Hotel manager was on hand and attentive as well. He didn't leave out detail!
Thank you for taking the time to write a review and to comment on our staff. It is our pleasure to make your stay special. We look forward to welcoming you back when returning to Lexington.
Soon as i walked in i felt like i was right right back home in new orleans on bourbon. And i was there on business with my business called "Orleans" so i was right at home. I was not disappointed view was out of this world room was beautiful and the jet tub was amazing 😍.
The woman’s checking in was not respectful to other guests waiting to check in as she chatted with someone extensively while I waited to check in with my 3 young children. There were also no chocolate chip cookies when we checked in and she gave an abundant amount to the woman ahead of us. She didn’t apologize to us or offer any later.
Thank you for your business and for taking the time to provide feedback. I am very sorry we did not welcome you as quickly as expected and running out of cookies. We would love to earn back your trust in our DoubleTree hotel and ask that you call our management team when returning.
Thank you for rating your stay and leaving feedback. I am glad to hear our staff helped you in a time of need! I will share your comments with our staff. We hope you will stay with us again when returning to Lexington.