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Holiday Inn Leicester

3.0 out of 5.0

Recent guest reviews

I had a really great trip to Leicester. I stay in the Holiday Inn regularly in Leicester as I am a weekend student (monthly) at DMU. The staff are always friendly and helpful. I always need more milk and coffee in my room (to endure the boring studying) .... which they provide with no fuss or questions asked. The pool and gym area are great (good for post exam de-stress)! Breakfasts are amazing, great choice! Otherwise not eaten here so can't comment. The most glowing reference I can give is for the night manager (Rikesh). After staying for 3 nights, I went to start my car .... it was completely dead (left the interior light on oops). The battery wasn't even turning over. He had just finished a long night shift but out he came (with some rugby players) to try to push start my car. No joy! I called the RAC ......... 4 hour wait! Rikesh was having none of that! He drove me to a garage so i could buy some jump leads and using his own car jump started my car. Amazing service! Definitely above and beyond the call of duty and he had just finished his night shift. Amazing customer service. Thanks again

We have stayed at this hotel numerous times over the last 12-13 years and the refurbishment was long over due. The rooms are modern looking now. Everything is new including the bathroom. We had a very comfortable stay, unfortunately the pool was shut and out telephone and air conditioning didn't work. Breakfast was fine too, plenty of choice to keep most people happy. We look forward to coming back once the refurbishment is complete.

After problems with another booking i got booked in here quite late in the evening. The lovely receptionist did all she could to make the check in easy because the booking agent hadn’t sent all the paperwork through and she gave me a room and said sort it out later. A real lovely girl. The bar staff were great offered me food quite late and were very friendly. The room was perfect for my needs. Thanks Holiday inn Leicester for sorting me out late in the evening a great service.

Sadly, the one thing the Holiday Inn doesn't have is kerb appeal. Not surprising really, when it's essentially built on a roundabout! Other than that this is a fine place for a night's sleep, though a little noisy. The staff are excellent, breakfast was okay, the place is clean.

As a family of 2 adults and 2 children under 6 years old we booked a double double room stay after visiting Drayton Manor. The booking process was simple through the IHG website. The website was quite clear they were going through a refurbishment. On arrival there was a temporary check in area as the hotel was being refurbished. The check in staff member was friendly and spent some time explaining everything and where amenities could be found. Fortunately, we had a room that had recently been refurbished on the fifth floor. You could tell it had been as everything was new and you could smell new carpet. The double double room was a fantastic size, the beds were really comfortable and the USB ports on the plugs a really good addition. The bathroom was well equipped and clean. The only small niggle was the rooms were quite noisy from noise from surrounding guests/rooms. We used the swimming pool, the staff there were friendly and facilities were good. The only small niggle was the ladies room lockers had not been upgraded yet and were broken and used the old pound coins to operate. Breakfast was an efficient self service affair. Full English breakfast with the egg cooked fresh in front of you, continental breakfast option, hot and cold drinks, toast and pastries and fresh fruit. The location of the hotel was a bit odd being in the middle of a roundabout but there was an NCP Carpark right next to the hotel and there is a preferential rate staying at the holiday inn. The high street, restaurants, bars and shopping is only a 5-10 minute walk away. I found the hotel to be quite noisy but the other redeeming features balanced it all out. I’m sure once it is fully refurbished it will earn 5/5 stars.

This review is really in 2 parts. Part 1 is the hotel and that is not great due largely to a significant amount of work going on as part of an upgrade that is not made clear when booking and that is poor given the high cost so I'm not happy about that. Staff were OK and explained what was going on but no apology for inconvenience. Part 2 is the room, it was spotless, obviously been recently updated and was really quite large, the bed was huge, the workspace excellent and lots of sockets. Only disappointment was no heat source in bathroom.

A hotel with uncomfortable beds is like a restaurant with raw inedible food. Not returning. The location suited us and we have stayed in this chain a few many times, but this particular branch is gagging for some essential new furniture!!

Booking was fine and done on the hotel website. The reception staff were friendly and welcoming and the checking in process was quick and easy. The room was fine - you know what to expect with a Holiday Inn. The rest of the staff in the bar and dining room were also very chatty and friendly. The location is great - the hotel is at the bottom end of the High Street and so the shops are 2 minutes walk. The only 2 issues I had - the noise from the building work was a nuisance- it was only during office hours but all the same there was a lot of drilling and hammering!! The second issue was that the hot food at breakfast was not hot. It was warm. I did not eat it. I would stay here again but after the building is finished- due the start of May.

Check in and check out very smooth. Room very large and spacious. Service was good. Was on the 8th floor, so had some good views over the city. Breakfast very good. The hotel is very close walking distance to the cathedral and Richard III visitor centre, and 15 mins or so walk to the train station

This is a good hotel. The rooms are a little tired, but very spacious and the beds are superb. Access from the car park is good and staff are very helpful. Check in was seamless. The only thing that prevented a 5 rating was simply thr corridors etc look a bit tired here and there, but that shouldn't prevent you staying. I'd very happily come again if I'm in the area.

129 Saint Nicholas Circle Leicester England

Hotel highlights

  • Walking distance to Jewry Wall and Leicester Cathedral
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Holiday Inn Leicester places you next to Jewry Wall and within a 5-minute walk of other popular sights like Leicester Cathedral. This 194-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a fitness center. It's in central Leicester and also close to University of Leicester and Highcross Shopping Centre.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


Rooms

The 194 rooms are air-conditioned and have an array of amenities, including microwaves, minibars, and coffee makers. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer hair dryers. Other amenities include safes, phones, and ironing boards.


Property features

At Holiday Inn Leicester, guests enjoy features like an indoor pool, a fitness center, and a spa tub. Self parking is offered for GBP 15.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and 10 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

65.0% of guests recommend this hotel

Total of 1015 reviews