Greta hotel. Beds are comfortable. The bathroom is really tight but the room itself is spacious. Not far from shopping.
Loved the “Quiet Floor” and the adults only hot tub/pool are after 10:00pm.
The restaurant was good. We enjoyed the food choices and drink selection.
The staff was very friendly and helpful. The room was clean and comfortable
Hotel was nice and got a good night sleep. Restaurant was horrible. Free Breakfast wasn't worth the extra money for the room. Pancakes were soggy and bacon was cold Had lunch just after check in and it consisted of hamburger that was not money paid for it
It took us forever to check in but they comped our entrees at dinner. Staff was nice. Rooms recently renovated. Quiet hotel.
The bed was probably the most comfortable bed my husband and I have slept in in any hotel and we stay in auote a few. Staff was very friendly and welcoming. Overall very satisfied
Room was clean and staff was very courteous. Pool was cold though.
No big concerns. It was in a good location, clean, nice staff. When renovation is complete should be good.
It was nice and the food was good. My sister and her man came and they really enjoyed the hotel and party.
my daughter and I enjoyed the beautiful room, the wonderful room service, and friendly and helpful staff
Located 2 mi (3.2 km) from Lansing Mall, Crowne Plaza Lansing West is within a 10-minute drive of other popular attractions like Potter Park Zoo. This 3.5-star hotel has 212 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 8:00 AM.
The 212 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 47-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards. Housekeeping is available on request.
Guests of Crowne Plaza Lansing West enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Additional amenities include express check-out, wedding services, and a TV in a common area.
Greta hotel. Beds are comfortable. The bathroom is really tight but the room itself is spacious. Not far from shopping.
Dear Emily, Thank you for being our guest and sharing your 5 out of 5 rating! We're pleased to know you enjoyed a restful night of sleep and found our location to be convenient. We look forward to your next stay! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West
Loved the “Quiet Floor” and the adults only hot tub/pool are after 10:00pm.
Dear valued guest, Thank you for staying with us and sharing your 5-star review! We're pleased to know that you enjoyed a restful and relaxing stay, in part due to our designated quiet zones and adult-only pool area times. We look forward to your next visit, in our newly upgraded spaces! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West
The restaurant was good. We enjoyed the food choices and drink selection.
Dear valued guest, Thank you so much for staying with us and taking the time to share your 4-star review! We're happy to know that you enjoyed our on-site restaurant & bar, Bordeaux, and we look forward to welcoming you back again soon! Dear Mark, Thank you for staying with us and sharing your feedback. We understand that your visit fell during the planned upgrades of our main lobby/entrance area. Our aim has been to make the transition as smooth as possible, with solid temporary walls enclosing the area, directional signage (exterior and interior), advance notice displayed on booking sites, etc. In order to improve "outdated" areas the crews need to be able to work, however. We thank you sincerely for your patience and look forward to serving you again in the future, in even more stylish and fully-equipped spaces. In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West
The staff was very friendly and helpful. The room was clean and comfortable
Dear Becky, Thank you so much for staying with us and sharing your 5-star review! I've shared your kind words with our team and we all look forward to having you as our guest again soon! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West
Hotel was nice and got a good night sleep. Restaurant was horrible. Free Breakfast wasn't worth the extra money for the room. Pancakes were soggy and bacon was cold Had lunch just after check in and it consisted of hamburger that was not money paid for it
Dear valued guest, Thank you for staying with us and sharing your valuable feedback. We extend our sincere apologies for your dining experience, since that is certainly not typical of the high standards we've set for ourselves or the responses we receive. We would love to learn more, such as what time you dined, feel free to connect with us directly. We look forward to hearing from you. In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West
It took us forever to check in but they comped our entrees at dinner. Staff was nice. Rooms recently renovated. Quiet hotel.
The bed was probably the most comfortable bed my husband and I have slept in in any hotel and we stay in auote a few. Staff was very friendly and welcoming. Overall very satisfied
Room was clean and staff was very courteous. Pool was cold though.
No big concerns. It was in a good location, clean, nice staff. When renovation is complete should be good.
Dear valued guest, Thank you for staying with us and sharing your 5 out of 5 rating! We look forward to the next opportunity to serve you! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West