Skip to main content
Beginning of main content

Recent guest reviews

Greta hotel. Beds are comfortable. The bathroom is really tight but the room itself is spacious. Not far from shopping.

Loved the “Quiet Floor” and the adults only hot tub/pool are after 10:00pm.

The restaurant was good. We enjoyed the food choices and drink selection.

The staff was very friendly and helpful. The room was clean and comfortable

Hotel was nice and got a good night sleep. Restaurant was horrible. Free Breakfast wasn't worth the extra money for the room. Pancakes were soggy and bacon was cold Had lunch just after check in and it consisted of hamburger that was not money paid for it

It took us forever to check in but they comped our entrees at dinner. Staff was nice. Rooms recently renovated. Quiet hotel.

The bed was probably the most comfortable bed my husband and I have slept in in any hotel and we stay in auote a few. Staff was very friendly and welcoming. Overall very satisfied

Room was clean and staff was very courteous. Pool was cold though.

No big concerns. It was in a good location, clean, nice staff. When renovation is complete should be good.

It was nice and the food was good. My sister and her man came and they really enjoyed the hotel and party.

my daughter and I enjoyed the beautiful room, the wonderful room service, and friendly and helpful staff

S Creyts Rd Lansing MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour business center

Located 2 mi (3.2 km) from Lansing Mall, Crowne Plaza Lansing West is within a 10-minute drive of other popular attractions like Potter Park Zoo. This 3.5-star hotel has 212 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 8:00 AM.


Rooms

The 212 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 47-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards. Housekeeping is available on request.


Property features

Guests of Crowne Plaza Lansing West enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Additional amenities include express check-out, wedding services, and a TV in a common area.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Crowne Plaza Lansing West

Everyone (3) Couples (7) Family (3)
5
Everyone

By on Jan 5, 2020

Review comment responded on Jan 7, 2020

Dear valued guest, Thank you for staying with us and sharing your 5 out of 5 rating! We look forward to the next opportunity to serve you! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West

5
Partner Couples

Greta hotel. Beds are comfortable. The bathroom is really tight but the room itself is spacious. Not far from shopping.

By , from Chicago on Dec 16, 2019

Review comment responded on Jan 7, 2020

Dear Emily, Thank you for being our guest and sharing your 5 out of 5 rating! We're pleased to know you enjoyed a restful night of sleep and found our location to be convenient. We look forward to your next stay! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West

5
Partner Couples Family

Loved the “Quiet Floor” and the adults only hot tub/pool are after 10:00pm.

By on Sep 27, 2019

Review comment responded on Oct 3, 2019

Dear valued guest, Thank you for staying with us and sharing your 5-star review! We're pleased to know that you enjoyed a restful and relaxing stay, in part due to our designated quiet zones and adult-only pool area times. We look forward to your next visit, in our newly upgraded spaces! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West

4
Family

The restaurant was good. We enjoyed the food choices and drink selection.

By on May 6, 2019

Review comment responded on May 6, 2019

Dear valued guest, Thank you so much for staying with us and taking the time to share your 4-star review! We're happy to know that you enjoyed our on-site restaurant & bar, Bordeaux, and we look forward to welcoming you back again soon! Dear Mark, Thank you for staying with us and sharing your feedback. We understand that your visit fell during the planned upgrades of our main lobby/entrance area. Our aim has been to make the transition as smooth as possible, with solid temporary walls enclosing the area, directional signage (exterior and interior), advance notice displayed on booking sites, etc. In order to improve "outdated" areas the crews need to be able to work, however. We thank you sincerely for your patience and look forward to serving you again in the future, in even more stylish and fully-equipped spaces. In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West

5
Everyone

The staff was very friendly and helpful. The room was clean and comfortable

By , from Detroit on Nov 20, 2018

Review comment responded on Nov 30, 2018

Dear Becky, Thank you so much for staying with us and sharing your 5-star review! I've shared your kind words with our team and we all look forward to having you as our guest again soon! In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West

3
Everyone

Hotel was nice and got a good night sleep. Restaurant was horrible. Free Breakfast wasn't worth the extra money for the room. Pancakes were soggy and bacon was cold Had lunch just after check in and it consisted of hamburger that was not money paid for it

By on May 26, 2018

Review comment responded on Jun 10, 2018

Dear valued guest, Thank you for staying with us and sharing your valuable feedback. We extend our sincere apologies for your dining experience, since that is certainly not typical of the high standards we've set for ourselves or the responses we receive. We would love to learn more, such as what time you dined, feel free to connect with us directly. We look forward to hearing from you. In the spirit of hospitality, Tammy Pease, CTA Director of Revenue & Guest Services Crowne Plaza Lansing West

4

msu game overnight

Couples

It took us forever to check in but they comped our entrees at dinner. Staff was nice. Rooms recently renovated. Quiet hotel.

By on Oct 6, 2015

5

great stay

Couples

The bed was probably the most comfortable bed my husband and I have slept in in any hotel and we stay in auote a few. Staff was very friendly and welcoming. Overall very satisfied

By on Feb 4, 2015

3

crown plaza

Couples

Room was clean and staff was very courteous. Pool was cold though.

By on Feb 17, 2014

3

nice. has potential.

Couples

No big concerns. It was in a good location, clean, nice staff. When renovation is complete should be good.

By on Sep 1, 2013

Crowne Plaza Lansing West

925 S Creyts Rd, Lansing, MI 48917
url importing http://www.orbitz.com/Lansing-Hotels-Crowne-Plaza-Lansing-West.h14454-p2.Hotel-Reviews
There was an error importing /Lansing-Hotels-Crowne-Plaza-Lansing-West.h14454-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Lansing-Hotels-Crowne-Plaza-Lansing-West.h14454-p2.Hotel-Reviews