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Suiran, A Luxury Collection Hotel, Kyoto

5.0 star property
Boardwalk/promenade hotel with a full-service spa and a 24-hour fitness center

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Photo gallery for Suiran, A Luxury Collection Hotel, Kyoto

Down comforters, minibar, in-room safe, free cribs/infant beds
Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Down comforters, minibar, in-room safe, free cribs/infant beds
Property grounds
Breakfast, lunch, dinner served; international cuisine
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Spa
  • Laundry
  • Breakfast available
  • Parking available

Explore the area

Map
Saga-tenryuji, Ukyo-ku, 12 Susukinobaba-cho, Kyoto, Kyoto, 616-8385
  • Togetsukyo Bridge
    ‪7 min walk‬
  • Arashiyama Bamboo Grove
    ‪7 min walk‬
  • Arashiyama Monkey Park Iwatayama
    ‪14 min walk‬
  • Osaka (ITM-Itami)
    ‪46 min drive‬

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Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking (AKATOKITSUYU)

Executive Suite, 1 Bedroom, Non Smoking (AKATOKITSUYU) | Living room | 42-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 Bedroom, Non Smoking (AKATOKITSUYU)

  • Mountain view
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking (Kyotsukikoto)

Room, Multiple Beds, Non Smoking (Kyotsukikoto) | Down comforters, minibar, in-room safe, free cribs/infant beds

Room, Multiple Beds, Non Smoking (Kyotsukikoto)

  • 700 sq ft
  • Sleeps 6
  • 6 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

Suite, 1 Bedroom, Non Smoking, Garden View | Living room | 42-inch flat-screen TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking, Garden View

  • 861 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking (TOGETSU)

Executive Suite, 1 Bedroom, Non Smoking (TOGETSU) | Living room | 42-inch flat-screen TV with satellite channels, TV

Executive Suite, 1 Bedroom, Non Smoking (TOGETSU)

  • River view
  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

Down comforters, minibar, in-room safe, free cribs/infant beds

Room, 1 King Bed, Non Smoking, Balcony (View)

  • Mountain view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Balcony (View)

Room, 2 Twin Beds, Non Smoking, Balcony (View) | Down comforters, minibar, in-room safe, free cribs/infant beds

Room, 2 Twin Beds, Non Smoking, Balcony (View)

  • Mountain view
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking (SHIROSUMIRE, Arashiyama view)

Down comforters, minibar, in-room safe, free cribs/infant beds

Room, 1 King Bed, Non Smoking (SHIROSUMIRE, Arashiyama view)

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, Garden View (YUZUNOHA)

Room, 2 Twin Beds, Non Smoking, Garden View (YUZUNOHA) | Down comforters, minibar, in-room safe, free cribs/infant beds

Room, 2 Twin Beds, Non Smoking, Garden View (YUZUNOHA)

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Living room | 42-inch flat-screen TV with satellite channels, TV

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • River view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (YUZUNOHA)

Down comforters, minibar, in-room safe, free cribs/infant beds

Room, 1 King Bed, Non Smoking, Garden View (YUZUNOHA)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking (View)

Room, 2 Twin Beds, Non Smoking (View) | Down comforters, minibar, in-room safe, free cribs/infant beds

Room, 2 Twin Beds, Non Smoking (View)

  • Mountain view
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Kyoto

Located in Arashiyama, Suiran, A Luxury Collection Hotel, Kyoto is within a 10-minute walk of popular sights such as Togetsukyo Bridge and Tenryu-ji Temple. This 39-room, 5-star hotel welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Arashiyama Onsen - 1 min walk - 0.0 miles
  • Tenryu-ji Temple - 3 min walk - 0.2 miles
  • Togetsukyo Bridge - 7 min walk - 0.4 miles
  • Arashiyama Bamboo Grove - 7 min walk - 0.4 miles
  • Arashiyama Monkey Park Iwatayama - 14 min walk - 0.8 miles

Getting around

  • Arashiyama Station - 7 min walk
  • Torokko Arashiyama Station - 10 min walk
  • Kansai Intl. Airport (KIX) - 104 min drive

Restaurants

  • ‪嵐山よしむら - ‬4 min walk
  • ‪Arabica Arashiyama - ‬4 min walk
  • ‪OBU CAFE - ‬7 min walk
  • ‪京翠嵐 - ‬2 min walk
  • ‪パンとエスプレッソと嵐山庭園 - ‬3 min walk

About this property

Suiran, A Luxury Collection Hotel, Kyoto

Boardwalk/promenade hotel with a full-service spa and a 24-hour fitness center
Guests staying at Suiran, A Luxury Collection Hotel, Kyoto enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is JPY 2200 per night, and there's also a free train station shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include coffee/tea in a common area, a ballroom, and a gift shop.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, free toiletries, and bathrobes. Furnished lanais, refrigerators, and minibars are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Private bath/onsen services include an outdoor private bath (in communal space). Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature shared men and women areas. There are 2 hot springs open between 6:00 AM and 11:00 PM.

Languages

Chinese (Mandarin), English, Japanese

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  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 90 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Self parking on site (JPY 2,200 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,500 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Hassui
  • KyoSuiran

Things to do

  • 2 hot springs
  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 2 hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • In-room massages
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor mineral hot springs (onsen)
  • Shared men and women areas
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Renovations and closures

This property is closed from June 25 2025 to June 28 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 8855.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 6500 per person
  • Self parking fee: JPY 2200 per night
  • Rollaway bed fee: JPY 8855.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Hot springs access available from 6:00 AM to 11:00 PM.
  • Reservations need to be made in advance for private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Suiran Luxury Collection Hotel Kyoto
Suiran Luxury Collection Hotel
Suiran Luxury Collection Kyoto
Suiran Luxury Collection
Suiran, A Luxury Collection Hotel, Kyoto Hotel
Suiran, A Luxury Collection Hotel, Kyoto Kyoto
Suiran, A Luxury Collection Hotel, Kyoto Hotel Kyoto

Frequently asked questions

Are free cancellation options available at Suiran, A Luxury Collection Hotel, Kyoto?

Suiran, A Luxury Collection Hotel, Kyoto offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Suiran, A Luxury Collection Hotel, Kyoto?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at Suiran, A Luxury Collection Hotel, Kyoto on Jun 9, 2025 start from $702.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Suiran, A Luxury Collection Hotel, Kyoto?

This hotel is situated in Arashiyama, just steps from Arashiyama Onsen and Tenryu-ji Temple, and within a short walk of Arashiyama Bamboo Grove. You'll also find Togetsukyo Bridge and Arashiyama Monkey Park Iwatayama less than a mile away.

Is there parking available at Suiran, A Luxury Collection Hotel, Kyoto?

Yes, parking is offered for JPY 2,200 per night. Accessible parking is also available for guests.

Is there a spa available at Suiran, A Luxury Collection Hotel, Kyoto?

There is a full-service spa available for guests to enjoy and services include body wraps, hot springs, aromatherapy, and massages.

Does Suiran, A Luxury Collection Hotel, Kyoto feature a casino?

No, Suiran, A Luxury Collection Hotel, Kyoto doesn't have a casino.

Will I find an indoor pool at Suiran, A Luxury Collection Hotel, Kyoto?

No, there is no indoor pool at this hotel.

Is Suiran, A Luxury Collection Hotel, Kyoto good for couples?

This riverfront hotel offers many amenities for couples, including in-room massages as well as a restaurant with al fresco dining and a full-service spa.

Are there hot tubs at Suiran, A Luxury Collection Hotel, Kyoto?

No, but this hotel does have 2 hot springs.

Does Suiran, A Luxury Collection Hotel, Kyoto feature a restaurant that includes a breakfast menu?

Yes, Suiran, A Luxury Collection Hotel, Kyoto serves a full breakfast for a surcharge each morning at KyoSuiran.

Will Suiran, A Luxury Collection Hotel, Kyoto allow pets to stay free of charge?

No, pets aren't allowed at Suiran, A Luxury Collection Hotel, Kyoto though service animals are welcome.

Are there connecting rooms at Suiran, A Luxury Collection Hotel, Kyoto?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Suiran, A Luxury Collection Hotel, Kyoto?

The closest major airport to Suiran, A Luxury Collection Hotel, Kyoto is Itami Airport (ITM), which is about 20.2 mi away.

Are there rooms with balconies that I can book at Suiran, A Luxury Collection Hotel, Kyoto?

Yes, every guestroom at Suiran, A Luxury Collection Hotel, Kyoto comes with a furnished lanai with some featuring river or garden views.

Suiran, A Luxury Collection Hotel, Kyoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 156 reviews
Rating 8 - Good. 28 out of 156 reviews
Rating 6 - Okay. 12 out of 156 reviews
Rating 4 - Poor. 6 out of 156 reviews
Rating 2 - Terrible. 3 out of 156 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be the best hotel I've ever stayed at. The staff were amazing, the grounds were incredible! The private onsen was the highlight of my trip!
Stayed 1 night in Feb 2025

10/10 Excellent

YONGLING, West Vancouver

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Chi Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel. What I love the most is the private onsen in the room. It's in a semi-open space (not in the room, but under a roof kind of in the back balcony). The private onsen refills itself, and temperature regulated. It was amazing. Beautiful scenery, excellent staff, exceptional breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Traveled with family
Very beautiful hotel, staff was friendly, but wished they explained the amenities around the hotel. I had to figure it out myself by looking at other people’s reviews. Beverages at the mini bar fridge are not cold, wish it was colder, the drinks were lukewarm. I arrived earlier than check in time so decided to go to the cafe to grab a coffee, some staff said “no” and another said “yes, I can come in.” Super confusing and then it took forever for the waitress and the ordered coffee to arrive. The onsen in the room was amazing though.
Stayed 2 nights in May 2024

10/10 Excellent

Angel

Traveled with family
Liked: Amenities
Everything was amazing about this place. It is one of the most memorable places for my daughter and I with strongly recommended and it’s definitely a place you must see and vacation.
Stayed 1 night in Jun 2024

8/10 Good

Myong

Liked: Cleanliness, property conditions & facilities, room comfort

Hot spring tub makes this a great hotel

The hot spring hot tub is the best part of the hotel! Overall hotel is fine- nothing special for the price but for the personal hot spring tub, which was amazing. Food was ok, service was as expected. It’s no where close to downtown Kyoto but so many amazing sights to see around the hotel. If you want quiet - this is the place.
Stayed 4 nights in May 2024

6/10 Okay

Jesse

Traveled with group
Liked: Cleanliness, staff & service
Staff and service great! A little overpriced for the rooms and unless you can book the special rooms the pictures can be deceiving! We were definitely not wowed by our room! Onsens were okay but nothing to brag about! And you have to pay extra to use the onsens … dinner at restaurants was great quality but overpriced! The reviews all show it to be very luxurious but it’s just a normal hotel….staff was very helpful and accommodating but the area is quite boring!
Stayed 2 nights in Feb 2024

2/10 Terrible

Jiri, hollywood

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not a 5* Hotel. Outdated rooms, Terrible or nonexistent Facilities. Restaurant closes at 10pm. No bar opened. Personal unable to understand basic English. Everywhere else in Japan, hotel personnel speaks very good English , at least in 5* Hotels. They kept changing temperature in the suite from 25C to 19C so the room after returning from 34degrees summer heat outside felt like freezer. Stay somewhere else. It feels more like dead property with end near. Personal was trying, but without training and basic English is hard to help.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hiro

Stayed 2 nights in Mar 2023

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Renate, malibu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice area, nice property. Food was terrible, service was ok but not the best.
Stayed 4 nights in Mar 2023

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like valued guests in the property. Staff are available before the trip and during the trip for any requests, even if last minute.

10/10 Excellent

Zhengyuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, quite location.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
The view of the mountains and the Katsura River was worth the price of admission.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful room and food, upgraded room to room with its own hot spring. Amazing gardens.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect getaway

A lovely property and amazing service. They go above and beyond.
Stayed 1 night in Oct 2019

6/10 Okay

Lina

Liked: Cleanliness, property conditions & facilities, room comfort

Gorgeous grounds but small and unimpressive rooms

Beautiful hotel and grounds but too expensive for what it is. The location is great and the grounds are beautiful, like a classic Japanese garden. But the rooms are WAY too expensive for what they are, which is quite small. The grounds of the hotel, breakfast area, tea room etc. could not be more stunning but once you are in the room itself it is very small and ordinary, not particularly luxurious and not enough value for what we paid. It is located in a beautiful area on the outskirts of Kyoto however, right on the river. You can have coffee in the morning or tea/champagne/sake in their team room and watch the boats on the river. UNESCO heritage sites and the famous bamboo grove are both a short walk away.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful gardens and this temple was reconstructed into this luxury hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Our stay (4rooms w private onsen in room)?was very enjoyable. Quality service byond our expectations. All staff were warm & friendly. Food was fantastic...worth the price paid for. Location - BEST! Highly recommended. We will definitely include Suiran in our next annual trip to Japan!
Stayed 2 nights in Feb 2019

8/10 Good

mr p c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very calm and comfortable but poor room service food and overpriced hotel compared with other 5* hotels
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the very best Arashiyama point. Best view of the river. Hotel room is big, clean, cosy and very good amenities. Onsen is good and private. Breakfast is superb. Staffs are very nice.
Stayed 1 night in Dec 2018

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