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Kyoto Tokyu Hotel

4.0 out of 5.0

Recent guest reviews

Room and its amenities were good. However the location was poor with nothing else in the vicinity.We visited a Show and the only choice to get there was taxi. Dinner was expensive with only one other restaurant in the area.

We were part of a tour group (Great Rail Journeys / Travelmarvel) and really enjoyed our 2 night stopover. The positive was the half hourly shuttle bar to Kyoto Railway Station which is a fabulous building with oo’s of restaurants. The negative was the bathroom which was like a cruise ship with step up and very small (room 330) In addition the breakfast was fantastic, but the queue was unacceptable with up to 20 minute wait.

About 15 minutes to train strain; hotel shuttle provided but check times and where to catch at railway station. Restaurants very expensive - Japanese, Chinese, Western. Nearby Royal Host restaurant across road which serves Western food. Nearby supermarket for snacks. We didn't take breakfast option as approx $25 per head. Rooms not overly large.

Wonderful location; very helpful staff and concierge; clean hotel, but small rooms. Easy walk to main Kyoto train station. Easy to access local transportation also. Concierge arranged fantastic off the beaten path restaurants for us.

The hotel is on a good location. The staff is very polite and welcoming. The room provides all you need for good night sleep. There is plenty of food to all tests. The public area is huge and contains several shops.

Very low service Staff unable to answer to any type of questions Far from everywhere No restaurant, no shops in the surroundings Queue of 45’ for breakfast Crowdy at any time Very disappointing for a 4 star hotel.

The hotel proudly displays it's TripAdvisor certificate at the registration desk. This brings up the question of how these credentials are issued. Don't get me wrong, this is a nice hotel. In typical Japanese fashion, the lobby is magnificent. When you arrive you think that you are staying in a 5 star hotel and the staff is very helpful. The room is fine, but when we arrived it was stifling and we could not adjust the air conditioning. When we called down to the front desk, they sent someone up who informed us that the whole floor was centrally controlled and could not be adjusted. This is not how you earn stars. But my real bone of contention is the location, it's TERRIBLE. If you are familiar with my other hotel reviews, I am more concerned about location than amenities. I want to be able to walk out the front door and have a variety of restaurants, shops and public transportation within 5 minutes. There's NOTHING here. There's a "Western" style eatery across the street that reminds me of a Howard Johnson. I am not in Kyoto for that! Thankfully, the hotel has a free shuttle bus to the train station but the last one from the station to the hotel leaves at 8:45pm, so you must take a taxi afterwards. I have stayed at the Kanazawa, Tokyo which has a terrific location. If you are wondering how I would up here, if location is so important, and if you read my reviews, you know that I do my homework before booking; please note that I didn't book this hotel. The tour that I am on did and should know better. I recommend that you look for a hotel across from the train station. There are tons of restaurants and the bus station is at the other side of the train station so you have easy transition options without having to first walk at least 10 minutes to a bus or subway station.Rest assured that my tour operator will learn of my discontent as well as my praise, when due.

We stayed at this hotel for 7 nights end of February/March. We had a Premium room which anyone reading these reviews must have worked out are the refurbished rooms and should be booked if you don't want any problems! You get access to the Premium Lounge which is great and the rooms are very good. You will not get UK TV channels but you are in Japan after all - we don't have Japanese TV channels in the UK for Japanese visitors! The concierge were absolutely brilliant. They gave us bus maps with directions to bus stops and all the information we needed was spot on. It was so easy to get around by bus and a lot cheaper. The buses had information in English, it was easy to know when you had to get off. We were surprised it was so good. Even most bus drivers spoke English which was surprising. Everyone was helpful and very courteous. The shuttle bus service was very good. We used it most days as we tended to end up at the train station and just waited for the bus to take us back to the Hotel. We ate at the Hotel 3 times and the food was excellent. The Royal Host restaurant opposite the Hotel, although more basic than the Hotel food, was very good value for money. Overall a very good experience. No hesitation in recommending this Hotel.

We are currently staying at this hotel, firstly the rooms have such old interiors and are extremely stuffy. Secondly the rooms do not have individually controlled air conditioning. We are feeling extremely hot in the room and when we speak to the receptionist he says it’s centrally controlled and the heater will be on! Thirdly, it’s not worth the price at all. The bathroom is conjusted. This hotel definitely needs a lot of renovation . Extremely unhappy as we cannot even get comfortable sleep as per our temperature control!

We stayed five nights.Its a good location,close to bus route and railway.A shuttle bus operates go and from Kyoto main station.The rooms are clean and comfortable.All the staff are friendly,courteous,and helpful.There is a tour desk where the staff speak good English,as do most staff here,and they are very helpful with bookings and suggestions.Breakfast can be taken in the Japanese restaurant,which has a set course,or in the main restaurant.It has a wide variety of western and Japanese food available.The is all a bar with a happy hour.This hotel is well worth staying here.

Gojo-sagaru, Horikawa-dori, Shimogyo-ku Kyoto Kyoto-fu

Hotel highlights

  • Walking distance to Higashi Honganji Temple
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Central Kyoto within a short walk of Higashi Honganji Temple, Kyoto Tokyu Hotel is within a mile (2 km) of other popular sights such as Kyoto Tower. This 408-room, 4-star hotel has 3 restaurants, free in-room WiFi, and a fitness center. Located in central Kyoto, the hotel is also near Nijo Castle and Kiyomizu Temple.


There are ample dining options with 3 onsite restaurants, including KAZAHANA, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Kyoto Tokyu Hotel's 408 rooms are air-conditioned and provide refrigerators, electric kettles, and free bottled water. Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include safes, phones, and desks.

Property features

Renovated in 2017, Kyoto Tokyu Hotel offers a fitness center, free WiFi in public areas, and 6 meeting rooms. If you drive, self parking is JPY 1000 per night, and there's also a free train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, free newspapers, and a terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

79.0% of guests recommend this hotel

Total of 1187 reviews