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Kyoto Tokyu Hotel

4.0 out of 5.0

Recent guest reviews

After Tokyo, as value for $$, this place was disappointing. Functional, clean, shuttle to Kyoto center, service, etc all worked well - it is just that we did not elevate to the level of experience we had elsewhere.

The room I stayed in was great, the view from the window was of a car park, and that was the only disappointment. The room was spacious, comfortable and clean. The bathroom, albeit on the small side was still very adequate and is well stocked with soaps, shampoo etc. but also included disposable razors and toothbrushes. The room access key is required to gain access from the lift foyer to the corridor on the floor where your room is located. Breakfast was comprehensive, catering to a wide variety of tastes.

Check in good and fast staff friendly polite and very helpfull .Or first room had a strong smell of smoke straight back to reception complained about the smoke smell in the non smoking room they gave us no ifs no buts the room was changed. The only gripe i had with this hotel is smoking-non smoking rooms on the same floor and next to each other,smoke smell in the hallways .The room was very good ,breakfast again was limited western style again no baked beans i need baked beans ha-ha,water is safe to drink from the tap tea coffee and safe in the room plenty hot water and good shower .Across the road from the hotel is the Royal Host restaurant it is very good and reasonably priced. The staff here are all polite and helpfull .Free shuttle bus to Kyoto station take heed when it says it leaves at 0905 am it does not before and not after right time.

I spent two nights here and the staff are very nice. They walked me to the room and explained the facility, in case I could not find it. The room is not spacious but it’s not as tini as normal Japanese hotel and it is a nice and quiet room. I was planning to visit shrines but it’s not a walkable distance so I went to the concierge for help and they took out the bus map and explained in details that I did not get lost for a single minute. They got shuttle bus to Kyoto station so it’s pretty convenient to go to anywhere, as long as you are willing to take trains and buses. I will definitely stay here again for my next visit.

When entering the hotel it looks really fancy and stylish, but once checked in you feel all the downsides of this place. Extremely small rooms, not even space for 2 suitcases in a double room. Wifi installations are terrible, each router has it's own network and password so moving around a few steps you always need to connect and login to the next network and the wifi is unstable and I wasn't able to use it for most of the stay. Also the breakfast buffet, compared with other hotels if the same class, is extremely poor, terrible coffee from an old coffee machine, bread and pastries not fresh at all and choice of cereals and yoghurt was ridiculous. This place is not like other hotels in Japan where you get the feeling that the hotel management is interested in offering their guests a good service and experience. It's very minimalistic in all aspects. Further, the location is really bad for tourists, too far from the downtown area for walking there abs also no reasonable public transport options. And the hotel shuttle bus only takes you to the train station but not downtown... I guess this is to protect the taxis business queuing up in front of the hotel...? They are the only reasonable option to teach the downtown area. Overall a very disappointing experience.

The room size of the hotel is reasonable, but the bathroom is still considered small for any foreigner. The bed is comfortable, and the room is clean. My biggest issue was to communicate with the front desk. First, they could not find my reservation because the person handled my check-in could not figure out the first/last name. After a overnight flight with a long day of work, I just want to get my room and rest. Second, When I called the front desk for an iron, they passed the phone around to multiple people in order someone can understand what I request. Last, When I checked out, I just want to change my billing address, and they took a long time to enter the info, in the end I had to abort this idea because the rest of my team has been waiting for me for a while. I think this is a good hotel for location and they have nice facility. However, I think foreigners may need to prepare for certain communication issues.

I've stayed here on four occasions now over the past two years, and this is certainly one on my favorite hotels in Japan. The common areas are very beautiful, serene, and well maintained. My favorite thing to do here is sip a perfectly made cocktail in their sophisticated lounge before setting out for an evening of spectacular Kyoto kaiseki. The staff here is very kind and attentive with special mention Ms. Nakano who has assisted with numerous dining reservations and arrangements. Her recommendations and insider tips are always spot on and part of what makes this hotel so exemplary in a country known for fabulous hospitality. I will be back...again!

As part of a group stayed 2 nights. Minibus service to main station useful but short return walk taking in atmosphere pleasant. Hotel reception area spacious, our room suitable for touring (when you only need a clean room, good facilities and comfy bed). Service tray had fresh brew coffee and small fridge for sake(!). Breakfast extensive. Taxi drivers had no problem taking us to Gion (some wait outside) and returning us. Take the guest card with the hotel name in japanese. Only down side, couldn't fully open window for fresh breeze. Very helpful desk staff - sold stamps and took post for us.

Unusual entrance with an escalator down to reception. Room at the end of a dark low roofed corridor. Room itself was very spacious with good facilities especially in the bathroom. Breakfast area was quite crowded but food plenty of choices. Shuttle bus to station area with its restaurants and shops. Found the staff extremely polite and helpful and one good thing was being able to use a hotel umbrella on a wet day.

Me and my boyfriend visited Kyoto Tokyo Hotel in may. It was burning hot outside ( 30 - 33 degrees) We had a Premium room witch was pretty expensive aprox $800 a night. The room was good and the staff was polite and helpful but the outdoor area was tiny and in between the hotel buildings so there was never any sun, it was also a bar so you were not aloud to sit there unless you bought drinks or food. There is no room service witch was a bummer as well. It was nice but we won't go there again in summer, we'd prefer a hotel that offers a better outdoor area were you can relax and enjoy the sun.

Gojo-sagaru, Horikawa-dori, Shimogyo-ku Kyoto Kyoto-fu

Hotel highlights

  • Walking distance to Higashi Honganji Temple
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Central Kyoto within a short walk of Higashi Honganji Temple, Kyoto Tokyu Hotel is within a mile (2 km) of other popular sights such as Kyoto Tower. This 408-room, 4-star hotel has 3 restaurants, free in-room WiFi, and a fitness center. Located in central Kyoto, the hotel is also near Nijo Castle and Kiyomizu Temple.


Dining

There are ample dining options with 3 onsite restaurants, including KAZAHANA, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

Kyoto Tokyu Hotel's 408 rooms are air-conditioned and provide refrigerators, electric kettles, and safes. Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. In-room massages are available, and other amenities include phones and desks.


Property features

Renovated in 2017, Kyoto Tokyu Hotel offers a fitness center, free WiFi in public areas, and 6 meeting rooms. If you drive, self parking is JPY 1000 per night, and there's also a free train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, free newspapers, and a terrace.

Room options

Standard Twin Room, Smoking (shuttle bus from Kyoto St)

Twin 2 | Sleeps 2

Superior Semi Double Room (gym access, shuttle bus from Kyoto St)

TwinXL 1 | Sleeps 2

Superior Twin Room, Smoking (gym access, shuttle bus from Kyoto St)

Twin 2 | Sleeps 2

Standard Double Room, Smoking (shuttle bus from Kyoto St)

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 1075 reviews