Karasuma Kyoto Hotel3.5 out of 5.0
Recent guest reviews
Due to bad weather we had to do some replanning and the reception staff was very helpful. The room was tidy and japanese style - small. It was quiet and the bed comfortable. The view from the window was also nice. The bathroom was small and the shower not made for tall people. The breakfast buffet was very good with a wide choice of Japanese and international dishes. I would go there again!
Amazing hotel in the heart of Kyoto. Clean, comfortable rooms with a helpful staff. Travel throughout Kyoto was simple and easy from this hotel. We got a great package deal traveling outside of Tokyo.
Nice hotel, located at the heart of the main shopping area and close to laces of interest. The rooms are a good size. The facilities are good, but the room air-conditioning is a bit old. We had to have a window open to keep it cool.
We stayed for one night in November at the Karasuma Kyoto. Nice hotel but for one problem. Room (2828): The twin room was a very adequate size, especially for Japanese standards. There was also a good size sofa, desk, tv, and refrigerator.The bathroom was nicely appointed with all the amenities. The reason for the 3 star rating was the problem of the air conditioning not working. Apparently, from some of the other reviews, this seems to be a known deficiency but it has not been addressed. Luckily we were only staying one night otherwise I would have moved hotels. Their initial response was to open the window. Not a good solution but we subsequently had to settle for this if we didn't want to bake for the night. One of the staff, Mr. Tanaka who was very kind and sympathetic, brought us a fan and said they would get maintenance to check and put in a new filter. Needless to say this was not a viable solution. He then agreed to open the window which required a special key as we were not allowed to open it ourselves. Thankfully we had earplugs as street noise was an issue with the open window. At least the beds were comfortable. Service: check in and out was smooth but staff's English is minimal. Mr. Tanaka's English was adequate and he tried to be as accommodating as possible. Location: is very good as it is close to subway line and quite a nice walk to Kyoto Station if you haven't got lot of luggage. The hotel is centrally located, a couple of blocks from the main shopping street and Raku buses which take you to most of the major tourist sites. Also very walkable to Gion and Nishikii Market. There is a Starbucks located right next to the entrance of the hotel which is handy. As noted the entrance to the hotel itself is rather non-descript so look for the Starbucks:-) If it had not been for the air conditioning issue I would recommend a stay at this hotel. However, if they cannot fix the problem, I would not stay here again.
The hotel is very well located. It offers a western and eastern breakfast buffet. The room is functional however the bathroom is an exercice in contorsion especially if you are over 6 feet tall. I can live with all that but not having a night of good sleep because you have no control on the thermostat is not enjoyable. We are in November and it is unusually warm. The room is at 29C at night. We can not open the window. Even if it meant listening to the busy street with a police and ambulance station leaving at all hours of the night we would open it but no can do. Very unfortunate because the staff is nice.
Centrally located, typical modern hotel, rooms small but adequate, safe fridge, kettle, fridge green tea only, free wifi. Bathroom a massive 4 foot square, but even at 6'2" I didn't really have a problem. Breakfasts standard buffet style perfectly OK but nothing special. Staff very friendly and helpful almost literally falling over each other to help. Public transport links nearby , otherwise around 30 minute walk to more touristy places. A good place for a base camp.
My room was tiny, my 2 mates single rooms were tiny too. There was not enough room to open a double sided suitcase unless you did it on the single bed, then closed it up again and put it away (we all had single rooms). You were better off living out of your overnight bag during your stay. Each of our rooms had a small ensuite, desk chair and TV. Having said that the staff were friendly and the rooms clean. We wanted non smoking but it was obvious smokers had been in the room, luckily we could open our windows to try and air them out. The location was the benefit, with a short walk to various Kyoto sights including the incredible foodies Nishiki Market and it was easy to find your way back as their was a Starbucks at the bottom of the hotel. It was also a short walk to shops like Diamaru, Benetton, and Tokyo Hands and lots and lots of great restaurants. We did enjoy the buffet breakfasts at the Hotel with plenty on offer to choose from and you could ask for an omelet to be cooked for you or poached eggs if you wanted. Overall the size of the hotel rooms weren't flash but the staff lovely and the location was great.
The hotel´s location could not be better. There is a subway station just beside the hotel and a Starbucks for those that do not like Japanese style breakfast. The hotel is located in a very good avenue where you can find good restaurants and other food options. A block away of the main shopping neighborhood of Kyoto and two subway stations of the main attractions in the city (Imperial Palace and Kyoto´s Tower). The service is outstanding as service generally is in Japan, no parallel with other countries. The breakfast is very good, offering continental and american style breakfast. There are two very good restaurants in the hotel. The room is ample with a lot of space, reminding american hotels (this is not very common in Japan). Furniture and carpet could be renewed, this is the only low pint of this hotel. I would stay there again is visiting Kyoto one more time.
We had a good sized twin room on the 5th floor at the front of the hotel (2524). It was of a modern design with a sofa, table and green tea available (no coffee) in the room. The hotel was very well located near to a Metro station and within easy walking of the central major shops and indoor market area. Breakfast had a reasonable choice of both local and international dishes. We did not have dinner at the hotel as there were many local restaurants nearby. Overall we would recommend as a good base for touring Kyoto.
The entrance to the Karasuma Kyoto Hotel is a little understated, so look for the Starbucks next to the entrance and then you’ve found it! It is very easy to get to from Kyoto Station – just take the Karasuma subway line two stops to Shijo. The reception staff is friendly, fast and efficient. The room was on a high floor so it was quiet. Like all hotels in Japan, rooms are very compact. The bed had one side to the wall. The bathroom was incredibly compact but comes with a bath tub (small but deep) and all the toiletries you may need (comb, toothbrush/past, razor, etc). There is a large television (with western news channels too), fridge, kettle, green tea sachets and a complimentary bottle of water daily. There is no wardrobe space but you’ll be used to that in Japan! Breakfast is available for an additional fee, but there are many places nearby to get food in the mornings, and plenty of local convenience stores to stock up the fridge with yoghurts, fruit, beers, etc. Being right outside a subway station made it easy to get to all the sights in the city, and the hotel is perfectly positioned for walking to many of them too. A great choice for a 4-night stay.
- Walking distance to Higashi Honganji Temple
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
Located in Central Kyoto within a short walk of Higashi Honganji Temple, Karasuma Kyoto Hotel is within a mile (2 km) of other popular sights such as Nijo Castle. This 231-room, 3.5-star hotel has 2 restaurants and a bar/lounge, along with free in-room WiFi. Kyoto Imperial Palace and Kiyomizu Temple are also nearby.
Enjoy dining at one of 2 onsite restaurants including Toh-Lee Chinese, which specializes in Chinese cuisine. At the end of the day, relax with a drink at the bar/lounge. For your convenience, breakfast is available for a fee.
The 231 rooms are recently renovated and have an array of amenities, including refrigerators, electric kettles, and free bottled water. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. In-room massages are available, and other amenities include phones and desks. Limited housekeeping is available.
Karasuma Kyoto Hotel features free WiFi in public areas, a meeting room, and a business center. Self parking is available for JPY 1500.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a gift shop and a hair salon.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 618 reviews