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Cross Hotel Kyoto

3.5 star property
VIP Access

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Exterior detail
Breakfast and lunch served, Mediterranean cuisine
Lobby sitting area
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪6 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬
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Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(35 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(30 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room Plus

9.2 out of 10
Wonderful
(7 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Premium Suite

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kyoto

Located in Downtown Kyoto, Cross Hotel Kyoto is adjacent to Kawaramachi Street and within a 10-minute walk of other popular attractions like Shijo Street. This 301-room, 3.5-star hotel has a restaurant and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 miles
  • Pontocho Alley - 1 min walk - 0.1 miles
  • Gion Shirakawa Area - 4 min walk - 0.3 miles
  • Shijo Street - 5 min walk - 0.3 miles
  • Nishiki Market - 6 min walk - 0.3 miles

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 65 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪焼肉処竜宝 - ‬1 min walk

About this property

Cross Hotel Kyoto

Guests staying at Cross Hotel Kyoto enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables.
Guests can expect to find free WiFi and flat-screen TVs. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Interior
THE BLOSSOM KYOTO
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.6 out of 10, Exceptional, 2,562 reviews
$190 nightly
The price is $209
Mar 3 - Mar 4
THE BLOSSOM KYOTO

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is a free cancellation option available at Cross Hotel Kyoto?

Cross Hotel Kyoto provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Cross Hotel Kyoto?

As of Mar 1, 2026, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on Mar 2, 2026 start from 137.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Cross Hotel Kyoto?

This hotel is situated in Downtown Kyoto, just steps from Kawaramachi Street and Pontocho Alley, and within a short walk of Shijo Street. You'll also find Nishiki Market and Yasaka Shrine less than a mile away.

Is parking available on site at Cross Hotel Kyoto?

No, there isn't parking available at the hotel.

Does Cross Hotel Kyoto include a casino on the premises?

No, Cross Hotel Kyoto doesn't have a casino.

Will I find an indoor pool at Cross Hotel Kyoto?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Cross Hotel Kyoto?

Amenities that appeal to couples at this riverfront hotel include a soaking tub, premium bedding, and slippers.

Are there hot tubs at Cross Hotel Kyoto?

No, this hotel doesn't have a spa tub.

Does Cross Hotel Kyoto feature a restaurant that includes a breakfast menu?

Yes, Cross Hotel Kyoto serves buffet breakfast for a surcharge each morning at KIHARU Brasserie.

Will Cross Hotel Kyoto allow pets to stay free of charge?

No, pets aren't allowed at Cross Hotel Kyoto though service animals are welcome.

Does Cross Hotel Kyoto have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Cross Hotel Kyoto?

The closest major airport to Cross Hotel Kyoto is Itami Airport (ITM), which is 28.8 mi away (65 minutes by car).

Are there rooms with balconies at Cross Hotel Kyoto?

No, there aren't any guestrooms with balconies at Cross Hotel Kyoto.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1695 out of 2023 reviews
Rating 8 - Good. 257 out of 2023 reviews
Rating 6 - Okay. 48 out of 2023 reviews
Rating 4 - Poor. 9 out of 2023 reviews
Rating 2 - Terrible. 14 out of 2023 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not have been happier with our stay. Hotel was very pretty and the location was genuinely perfect…a quick walk over to Gion, right by the Kamo River, a block away from terrific shopping, close to Nishiki. Just outside is a beautiful canal with cherry blossoms(when in bloom). If you want the traditional Kyoto, it’s right there, the modern Kyoto, right there as well. Staff took care of all our needs. Of the four hotels we stayed at, this was one of the lesser ones in terms of warmness of the staff, but they were hyper competent, which made up for anything in that department.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Wen Shann

Stayed 4 nights in Nov 2025

10/10 Excellent

Yuliia

Liked: Cleanliness, amenities, property conditions & facilities
Great location and good sized rooms! Very helpful staff as well.
Stayed 3 nights in Nov 2025

8/10 Good

Kaitlin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, beautiful lobby and rooms, enjoyed the complimentary coffee/tea and bathroom amenities. Just a little bit loud in the hallway from our room.
Stayed 1 night in Nov 2025

10/10 Excellent

Jian Jing

Liked: Cleanliness, staff & service, amenities
Great location, close to subways and bus stops with numerous restaurants within walking distance. Excellent breakfast with many choices. Very friendly staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Liza, Fremont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The Japanese suite was amazing. One of my favorite hotels in Japan.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hollis

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

Lina

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, beautiful spacious rooms, great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Hun Pin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our recent stay at Cross Hotel Kyoto. Our room was roomy for two, very clean and very quiet. However, the convenient power sockets located on the bed's headboard got in the way of the pillows when you have your device's charger plugged in. The hotel location was perfect with Sanjo Meitengai just across the street and plenty of shops and restaurants within steps of the hotel. Amenities were great and the staff were happy to provide anything else that was needed. We enjoyed the breakfast, although my wife wished there were more Japanese options, especially dashi for the rice. The staff at Cross Hotel Kyoto were exceptional. I would like to mention Haruna, who very graciously handled my requests to simultaneous refund remaining nights for a shortened stay and at the same time, we needed to stay an extra night due to our outbound flight delay. After this experience, we are very likely to choose the Cross Hotel again the next time we visit Kyoto.すべてに感謝します!
Stayed 6 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was extremely professional and the hotel itself was lovely. The restaurant next door had a rude gentleman that was managing the door/reservations. Otherwise, I loved the hotel and will definitely book this hotel again when I return!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean room, beautiful facility with waterfall at entrance, friendly and professional staff, excellent laundry facilities, great location…would definitely stay here again!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Ting, Syosset

Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Location, great hotel. Location is ideal to make as homemade and explore Gion and all of Kyoto. 15-20 minute bus ride from Kyoto station.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, clean hotel, helpful staff. Great walkable location. Staff very attentive, hard working, super helpful.
Stayed 4 nights in Nov 2025

8/10 Good

Amanda

Stayed 2 nights in Nov 2025

10/10 Excellent

Louise

Stayed 3 nights in Aug 2025

10/10 Excellent

Zakhary

Stayed 4 nights in Nov 2025

10/10 Excellent

Mia Shairanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful, rooms were modern and clean and location was great as it's on the shopping street. Would definitely stay here again.

10/10 Excellent

Jennifer

The Cross Hotel Kyoto came with high expectations after glowing reports from my sister as well as a good friend. I have to say that in almost every way it delivered. The design of the hotel alone is commendable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, property conditions & facilities
Can’t recommend this hotel enough. The location is perfect, the rooms are clean and spacious, and the staff are incredibly helpful and kind.
Stayed 1 night in Nov 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
The stay at the Cross Hotel in Kyoto was extremely relaxing. The rooms were spacious check in checkout was great. The breakfast was reasonably priced. The location can’t be beat. I would come back to this hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, and amenities. Super friendly staff who speak English. My room was huge and clean and fancy. Hotel was easy to find and very quiet compared to other hotels I’ve stayed at. 10/10 recommended
Stayed 3 nights in Nov 2025

10/10 Excellent

Douglas

Stayed 3 nights in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
What a great find. This hotel was very clean and the staff was very welcoming. The rooms are nice and spacious and the breakfast was amazing. Highly recommend it if you are coming to Kyoto.
Stayed 3 nights in Nov 2025

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