Cross Hotel Kyoto

3.5 star property
Riverfront hotel with a 24-hour front desk and a coffee shop
VIP Access

Choose dates to view prices

Photo gallery for Cross Hotel Kyoto

Exterior detail
Front of property - evening/night
Lobby lounge
[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
Breakfast and lunch served, Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Shijo Street
    ‪6 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(14 reviews)
  • 506 sq ft
  • Sleeps 6
  • 2 Twin Beds

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(32 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(28 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

[NON SMOKING] Deluxe Twin Room Plus

9.4 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Premium Suite

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(19 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kyoto

Located in Downtown Kyoto, Cross Hotel Kyoto is adjacent to Kawaramachi Street and within a 10-minute walk of other popular attractions like Shijo Street. This 301-room, 3.5-star hotel has a restaurant and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 miles
  • Pontocho Alley - 1 min walk - 0.1 miles
  • Kiyamachi Street - 1 min walk - 0.1 miles
  • Shijo Street - 6 min walk - 0.4 miles
  • Nishiki Market - 7 min walk - 0.4 miles

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 64 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪磯丸水産 三条河原町店 - ‬2 min walk

About this property

Cross Hotel Kyoto

Riverfront hotel with a 24-hour front desk and a coffee shop
Guests staying at Cross Hotel Kyoto enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage.
Guests can expect to find free WiFi and flat-screen TVs. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is a free cancellation option available at Cross Hotel Kyoto?

Cross Hotel Kyoto provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Cross Hotel Kyoto?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on Dec 18, 2025 start from $100.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Cross Hotel Kyoto?

This hotel is situated in Downtown Kyoto, just steps from Kawaramachi Street and Pontocho Alley, and within a short walk of Shijo Street. You'll also find Nishiki Market and Yasaka Shrine less than a mile away.

Is parking available on site at Cross Hotel Kyoto?

No, this hotel doesn't offer parking.

Does Cross Hotel Kyoto include a casino on the premises?

No, Cross Hotel Kyoto doesn't have a casino.

Will I find an indoor pool at Cross Hotel Kyoto?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Cross Hotel Kyoto?

Amenities that appeal to couples at this riverfront hotel include a soaking tub, premium bedding, and slippers.

Are there hot tubs at Cross Hotel Kyoto?

No, there isn't a spa tub at this hotel.

Does Cross Hotel Kyoto feature a restaurant that includes a breakfast menu?

Yes, Cross Hotel Kyoto serves buffet breakfast for a surcharge each morning at KIHARU Brasserie.

Will Cross Hotel Kyoto allow pets to stay free of charge?

No, pets aren't allowed at Cross Hotel Kyoto though service animals are welcome.

Does Cross Hotel Kyoto have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Cross Hotel Kyoto?

The closest major airport to Cross Hotel Kyoto is Itami Airport (ITM), which is about 23.9 mi away.

Can I book a room with a balcony at Cross Hotel Kyoto?

No, there aren't any guestrooms with balconies at Cross Hotel Kyoto.

Reviews

Cross Hotel Kyoto Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 1549 out of 1853 reviews
Rating 8 - Good. 237 out of 1853 reviews
Rating 6 - Okay. 45 out of 1853 reviews
Rating 4 - Poor. 9 out of 1853 reviews
Rating 2 - Terrible. 13 out of 1853 reviews

Reviews

10/10 Excellent

Cherryl Mae

Stayed 2 nights in Oct 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location. Very clean and lots of amenities. Very comfortable beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Pareesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross Hotel Kyoto is a gem! Perfect location in the heart of Kyoto, stylish and comfortable rooms, and one of the friendliest staff teams I’ve ever met. Walking distance to Gion and Nishiki Market, with a fantastic breakfast to start the day. Modern comfort meets true Japanese hospitality—highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Emmanuelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too bad there's no laundry machine
Stayed 2 nights in Aug 2025

10/10 Excellent

Amitpal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Catherine

Stayed 4 nights in Aug 2025

10/10 Excellent

Jamieson, San Diego

Stayed 2 nights in Aug 2025

10/10 Excellent

Jing Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ashlynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and superb location. Would highly recommend.
Stayed 4 nights in Jun 2025

6/10 Okay

Dionne

Stayed 2 nights in Aug 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in Kyoto. Comfortable rooms and good service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Stayed 4 nights in Aug 2025

10/10 Excellent

CHIEU

Traveled with family
Liked: Amenities
It’s our first time in Kyoto and we made a good decision staying here Cross Kyoto Hotel. The hotel is very beautiful and the staff here are great & friendly. The buffet breakfast is superb with great selection of foods. Beautiful design with lots of seating. Recommend buying the breakfast during your stay here for 3300 yens for person daily.
Stayed 5 nights in Aug 2025

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. You will never feel noisy or too busy here, although it is in city center. A lot of shops and restaurants around.
Stayed 3 nights in Aug 2025

10/10 Excellent

jennifer

Stayed 3 nights in Apr 2025

10/10 Excellent

Pierce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Kyoto!

The hotel is beautiful, rooms are spotless, beds very comfortable. The staff are extremely helpful. We arrived early, they held our luggage for us while explored the area. Perfect location! Walking distance to many local attractions, Ponto-cho alley, Gion district. Tons of restaurants. Breakfast buffet was amazing! I would highly recommend this hotel and hope to stay here again on my next trip to Japan.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely tidy and situated in a quiet offshoot between main shopping street and Pontocho alley. Great access to bus and train plus Gion District. Room was extremely spacious, good amenities and friendly staff. Highly recommended.
Stayed 5 nights in Aug 2025

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location! And the property itself is beautiful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Xing Ru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cross hotel Kyoto is clean and modern design. And it is convenient to everywhere. This is my third time to stay with them. Absolutely my first and only choice
Stayed 2 nights in Aug 2025

10/10 Excellent

Xing Ru

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cross hotel Kyoto is clean and modern design. And it is convenient to everywhere. This is my third time to stay with them. Absolutely my first and only choice
Stayed 2 nights in Aug 2025

4/10 Poor

Andy

Stayed 3 nights in Aug 2025

10/10 Excellent

Ernest

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel. Great location. Rooms are wonderful. Breakfast was great!
Stayed 1 night in Aug 2025