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Cross Hotel Kyoto

3.5 star property
VIP Access

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Photo gallery for Cross Hotel Kyoto

Exterior detail
A bar area with wooden ceiling, bar stools, and a variety of bottles and glasses.
Lobby sitting area
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, down comforters, in-room safe
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪6 min walk‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room 25 Sq M

A hotel room with a large bed, a bedside table, a mirror, and a wall-mounted clock.

Standard Double Room 25 Sq M

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Suite Twin Room 76 Sq M

A modern hotel room with a large TV, a sofa, a chair, and a view of the city.

Premium Suite Twin Room 76 Sq M

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room Corner 42 Sq M

A hotel room with two beds, a desk, and a chair.

Deluxe Twin Room Corner 42 Sq M

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(7 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Deluxe Corner Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Superior Twin Room with Sofa bed

9.8 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for [NON SMOKING] Superior Twin Room

A hotel room with two beds, a sofa, a bedside table, a lamp, and a large window with blinds.

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(36 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(33 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(15 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(13 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for [NON SMOKING] Deluxe Twin Room Plus

A hotel room with two beds, a desk, a chair, and a large window.

[NON SMOKING] Deluxe Twin Room Plus

9.0 out of 10
Wonderful
(8 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Premium Suite

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Japanese Suite

8.6 out of 10
Excellent
(4 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, down comforters, in-room safe

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for [NON SMOKING] Standard Double Room

A hotel room with a large bed, a bedside table, a mirror, and a window with blinds.

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Kyoto

Located in Downtown Kyoto, Cross Hotel Kyoto is adjacent to Kawaramachi Street and within a 10-minute walk of other popular attractions like Shijo Street. This 301-room, 3.5-star hotel has a restaurant and a coffee shop/cafe, along with free in-room WiFi.

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 miles
  • Kiyamachi Street - 1 min walk - 0.1 miles
  • Pontocho Alley - 1 min walk - 0.1 miles
  • Shijo Street - 5 min walk - 0.3 miles
  • Nishiki Market - 6 min walk - 0.3 miles

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 65 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪カプリチョーザ 河原町VOX店 - ‬1 min walk
  • ‪焼肉処竜宝 - ‬1 min walk

About this property

Cross Hotel Kyoto

Guests staying at Cross Hotel Kyoto enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry.
Guests can expect to find free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Hotel Emion Kyoto
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 2,209 reviews
$61 nightly
The price is $68
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KIHARU Brasserie

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
A scheduled power outage will take place on January 18, 2027 from 11 AM-5 PM. All facilities that use power will not be available during this time. Check-in time begins at 5 PM on this date.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is a free cancellation option available at Cross Hotel Kyoto?

Cross Hotel Kyoto provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Cross Hotel Kyoto?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on Aug 4, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Cross Hotel Kyoto?

This hotel is situated in Downtown Kyoto, just steps from Kawaramachi Street and Pontocho Alley, and within a short walk of Nishiki Market. You'll also find Shijo Street and Yasaka Shrine less than a mile away.

Will I be able to park at Cross Hotel Kyoto?

No, this hotel doesn't offer parking.

Does Cross Hotel Kyoto include a casino on the premises?

No, Cross Hotel Kyoto doesn't have a casino.

Will I find an indoor pool at Cross Hotel Kyoto?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Cross Hotel Kyoto?

Amenities that appeal to couples at this riverfront hotel include a deep soaking bathtub, a down comforter, and slippers.

Are there hot tubs at Cross Hotel Kyoto?

No, but some guestrooms at this hotel feature sauna.

Does Cross Hotel Kyoto feature a restaurant that includes a breakfast menu?

Yes, Cross Hotel Kyoto serves buffet breakfast for a surcharge each morning at KIHARU Brasserie.

Will Cross Hotel Kyoto allow pets to stay free of charge?

No, pets aren't allowed at Cross Hotel Kyoto though service animals are welcome.

Are there connecting rooms at Cross Hotel Kyoto?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Cross Hotel Kyoto?

The closest major airport to Cross Hotel Kyoto is Itami Airport (ITM), which is 28.8 mi away (65 minutes by car).

Can I book a room with a balcony at Cross Hotel Kyoto?

No, you won't find guestrooms with balconies at Cross Hotel Kyoto.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1954 out of 2341 reviews
Rating 8 - Good. 297 out of 2341 reviews
Rating 6 - Okay. 58 out of 2341 reviews
Rating 4 - Poor. 13 out of 2341 reviews
Rating 2 - Terrible. 19 out of 2341 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

xuemei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ophelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, fantastic location, staff were amazing!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Onur

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, wonderful location and kind staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the most perfect location for exploring Kyoto
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel!! Great service and excellent location!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff and breakfast, lovely rooms
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff were friendly. Tons of food options close by. Location was great, quick walk to the subway.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Beautiful sceneries and close to many great restaurants and shops!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed, nice bath, amazing breakfast buffet, near a lot of shops and restaurants
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! Great location! Rooms were a good size, staff was very helpful, breakfast was the best, the whole experience was memorable!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!!! Would stay again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mai

Everything was awesome and great location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Wing Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful, hotel! As a family, we truly enjoyed the convenient location, the clean and quiet room as well as the most comfortable beds. We will definitely stay there again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location perfect for cherry blossoms, right out front.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful with an excellent staff. The location is super convenient to transportation and shopping.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous hotel, great location, knowledgeable, friendly staff who provide unbelievable service with the best breakfast I’ve ever had, will be staying again.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Shimon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

James Qwin Leng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy and clean, location is great, close to major shopping area with decent amount of food choices. Hotel staff was very friendly and professional.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding location and a wonderful buffet breakfast.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Hotel for our visit. Second time at this hotel, and would stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2026