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ANA Crowne Plaza Kyoto

4.0 out of 5.0

Recent guest reviews

Catch a train from Tokyo great change Beautiful area. Nice hotel very clean renovated rooms are available ask for them. Only problem no draws for you. Hang everything. Best thing send suitcase to airport it's so cheap so you don't have to haul all your heavy cases on the Train. The trip on JR was first class. The hotel is great launching place to see this beautiful city.

Came for 2 nights in Kyoto with family and wanted good western theme Hotel handy to sights. Location perfect. Lacks a vibe of buzz in Hotel but very functional. Staff are great and very friendly. Rooms bigger than usual Japanese hotel and very clean. Breakfast in western buffet good. Dinner needs work as compared to local food it is poor and. Dry expensive. Overall great experience and would recommend it also would suggest they modernise a little more for international travellers. Thanks

Our room had a view of the Nijo Castle, and was within walking distance of the major shopping area and markets. Ou room was comfortable, except window had to open to be cool enough. Breakfast buffet was expansive, and hotel service was exceptionable.

The hotel is very conveniently situated within the city. Walking distance to the Shinto Temple. Rooms with very good views. 3 restaurants on site all serving good food at a range of prices. There is a shuttle mini bus to take you to the main Kyoto train station, at 15 minute intervsls, which is situated within walking distance of all shopping and temples.

ANA Crown Plaza is one of the nicest hotel experiences I have ever had. Every small detail was attended to with a lot of thought. We had a newly renovated room - the indirect lighting was fabulous, and could all be controlled from the bedside. The window covering was wooden blinds, that also had remote control from the bedside. For full darkness, you could lower an additional shade. In the closet were slippers (robes in the bathroom) along with a shoe polishing cloth, a shoe buffing sponge and even an electric shoe shining machine! Also in the closet was a freshening spray for clothing. The bathroom was also well outfitted. The toilet was an electric bidet model with heated seat. It took a minute to figure out all the controls, lol! The shower/tub was very deep and had a showerhead sprayer that could convert to handheld. Every toiletry imaginable is provided - shampoo, conditioner, lotion, body wash, razors and shaving cream, toothbrush and toothpaste, q-tips, shower cap, nail file, comb, soaps, and way more towels than were needed. The bathroom was spacious and had a nice counter and shelf for your things. The room provided an Illy coffee maker, along with a drawer full of tea making ingredients including electric hot water pot. In another drawer were snack items available for a charge. Mini bottles of premium whiskeys including the wonderful 17 year old Japanese Hibiki were available. Mini fridge had beer and soft drinks available. Ice from room service available on demand. Two complimentary bottles of water are provided daily. When we checked in, there were three mini green tea macarons awaiting us on a tray with a few tiny pink candies scattered about - just lovely and a wonderful welcome!! The beds were EXTREMELY comfy ( and I have a bad back) and the pillows were very comfortable. Linens were spotless and lovely. There was a cushioned window seat and a small table, which was handy. Also a desk and chair, PLUS a lighted makeup mirror in a compartment hidden on top of the desk - I love this amenity - and you could leave your make up in the compartment and have it out of sight by closing the top. The room also had a free standing humidifier if you wanted to use it. AC was very responsive and not annoying when it did blow. Decor was tasteful with lots of wood in the room. This hotel has several restaurants, and room service is readily available. We got breakfast included with our room, and it was great! We had a choice of three restaurants for breakfast - one was table service and was mainly western food, another was only Japanese food, and a third had both on a buffet. All of the breakfasts we had were great, and all of them offered freshly squeezed orange juice. The choices were amazing - the buffet breakfast had dozens of items - anything you could want. The coffee was surprisingly wonderful. The western table service breakfast was our favorite. You could order eggs benedict, omelette to order, pancakes or french toast and it would be delivered to your table. There were several juice choices in addition to the fresh orange juice. The jams - omg - so many choices - freshly made fig, mango, berry, and more. Tiny dishes of honey or maple syrup also available. Even fabulous housemade caramel for whatever you would want to dip in it. Very good croissants also available. Breakfast was so generous we rarely had the appetite for lunch. Service in the entire hotel was impeccable, with someone always going the extra mile. Front desk was great about calling for cabs or reservations, or for recommendations. There's a free shuttle that runs every fifteen minutes to various locations including the train station. The women at the front desk wear kimonos which is charming. One of the bars on the main floor has a giant waterfall visible just outside. The whole place is spotlessly clean. We very much enjoyed this luxurious experience and would definitely stay here the next time we visit Kyoto. What a beautiful, well managed place this is. The hotel has a gift shop and a hairdressing salon on site. It is directly across the street from Nijo castle, and we felt this hotel was in a great central location for what we wanted to see and do. Love, love this place!!!!

Great hotel, stayed here as a family of four in two separate rooms on the 8th floor, After having to change hotel due to the travel agent Hayes and Jarvis booking me a harendous one. I can generally fault absolutely nothing. The staff are the friendliest most helpful out. The rooms are very comfy and spacious and i would recommend this place to absolutely anyone. Five star and amazing is what sums it up.

I booked a great rate on the IHG website, and thought I’d get a tiny room. This hotel way exceeded my expectations. The hotel is very beautiful and the staff is phenomenal. I was upgrading to a room on the executive floor because I’m a platinum member. My room and the hotel was so beautiful, I almost didn’t want to go outside, but this is Kyoto, I had to explore! But I sure was happy to come back in the evening and relax in my room and had two wonderful dinners, one was a great buffet at Cafe Cozy, and a very elegant meal at the Japanese restaurant, Unkai. I was staying on my own and the staff made me feel very welcome. Would return here in a heartbeat!

Stayed here for 3 nights. The location was fantastic (not touristic - apart from Nijo Castle there was actually nothing to see but an authentic neighbourhood with a lot of small shops and restaurants) & the shuttle bus from/to Kyoto Main Station was excellent. Although some floors got fully refurbished, most of the rooms were desperately waiting for upgrade. I got the old room - nothing was wrong with this type of room, although the room with modern furniture and new bathroom could have been nicer. I did not have breakfast here as it was expensive. The small pool & spa downstairs was ok, though the gym was not actually what we could imagine as gym. I was unable to use the room earlier and the receptionists were really stubborn about the 3 pm rule, even to IHG Gold members, like me. 3 pm check-in time was far too late.

Nice, clean, modern hotel near subway stop. Comfortable beds with comforters for those that like sleeping in a cool room. Room is heated for those that don't. Enjoy the modern Japanese toilet with heated seat and bidet function! Hotel provides shuttle service to the main train station every 15 minutes! Rooms could use some tech refresh for those of us that travel with multiple gadgets, i.e. USB charging ports and electrical outlets on the desk.

Just stayed here for the one night in Kyoto and the hotel was excellent. There is a free shuttle from the tube station throughout the day and staff couldn’t have been more helpful. Very good location and walking distance from the centre. Hotel very clean and pleasant. Ticked all the boxes for me - definitely would stay again in Kyoto 👍

Nijojo-Mae Horikawa-Dori Kyoto Kyoto-fu

Hotel highlights

  • Steps from Nijo Castle
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Central Kyoto, ANA Crowne Plaza Kyoto is adjacent to Nijo Castle and within a mile (2 km) of other popular sights like Kyoto Imperial Palace. This 4-star hotel has 291 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking. Located in central Kyoto, the hotel is also near Kiyomizu Temple and Heian Shrine.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


All 291 air-conditioned rooms provide refrigerators, phones, and desks. Guests can expect to find free WiFi and wired Internet, plus LED TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters.

Property features

Guests staying at ANA Crowne Plaza Kyoto enjoy an indoor pool, a health club, and a spa tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and conference space.

Reviews from Trip Advisor

Trip Advisor aggregated rating

75.0% of guests recommend this hotel

Total of 1468 reviews