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ANA Crowne Plaza Kyoto by IHG

4.0 star property
Hotel with a sauna, a short walk to Nijō Castle

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Kyoto by IHG

Exterior
Lunch and dinner served
Bar (on property)
Exterior
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Room service
  • Housekeeping

Explore the area

View in a map
Nijojo-Mae Horikawa-Dori, Nakagyo, Kyoto, Kyoto, 604-0055
  • Place, Nijō Castle
    ‪4 min walk‬
  • Place, Shijo Street
    ‪12 min walk‬
  • Place, Nishiki Market
    ‪18 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Castle View, Minifridge)

Standard Room, 1 King Bed (Castle View, Minifridge) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Castle View, Minifridge)

  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Castle View, Minifridge)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Castle View, Minifridge)

8.8 out of 10
Excellent
(5 reviews)
  • 296 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Humidifier)

9.6 out of 10
Exceptional
(5 reviews)
  • 296 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Stocked Minibar)

Standard Room, 1 King Bed (Stocked Minibar) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Stocked Minibar)

8.0 out of 10
Very good
(1 review)
  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Top Floor)

  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds (Castle View)

Junior Suite, 2 Twin Beds (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board

Junior Suite, 2 Twin Beds (Castle View)

  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room (Upgraded)

  • 603 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, Multiple Beds, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, Multiple Beds, Smoking

  • 646 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Room, 1 Double Bed

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Smoking

  • 296 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Castle View, Walk-in Shower)

Standard Room, 2 Twin Beds (Castle View, Walk-in Shower) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Castle View, Walk-in Shower)

  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Top Floor)

Standard Room, 2 Twin Beds (Top Floor) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Top Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Castle View)

Premium Room, 2 Twin Beds (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds (Castle View)

  • 603 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (Humidifier)

10.0 out of 10
Exceptional
(1 review)
  • 296 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds

  • 603 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds

Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, Multiple Beds

  • 646 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Standard Room, 2 Twin Beds (Humidifier)

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Humidifier)

8.2 out of 10
Very good
(13 reviews)
  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower)

Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Top Floor, Walk-in Shower)

  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Castle View)

Standard Room, 1 King Bed (Castle View) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Castle View)

8.6 out of 10
Excellent
(4 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Stocked Minibar)

Standard Room, 2 Twin Beds (Stocked Minibar) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Stocked Minibar)

  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Castle View, Air Purifier)

Premium Room, 2 Twin Beds (Castle View, Air Purifier) | Down comforters, desk, blackout drapes, iron/ironing board

Premium Room, 2 Twin Beds (Castle View, Air Purifier)

  • 603 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Air Purifier)

Standard Room, 1 Double Bed (Air Purifier) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (Air Purifier)

  • 296 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Smoking

  • 296 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Electric curtain)

Standard Room, 2 Twin Beds (Electric curtain) | Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (Electric curtain)

10.0 out of 10
Exceptional
(1 review)
  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Accessible

  • 296 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Down comforters, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

7.4 out of 10
Good
(10 reviews)
  • 296 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Kyoto

ANA Crowne Plaza Kyoto by IHG places you in Central Kyoto, within a leisurely stroll of popular sights such as Nijō Castle and Shijo Street. This 4-star hotel has 291 guestrooms and offers an indoor pool, free in-room WiFi, and a hot tub.

What's nearby

  • Nijō Castle - 4 min walk - 0.3 miles
  • Shijo Street - 12 min walk - 0.7 miles
  • Nishiki Market - 18 min walk - 1.0 mile
  • Kyoto Imperial Palace - 19 min walk - 1.0 mile
  • Kawaramachi Street - 3 min drive - 1.2 miles

Getting around

  • Nijojo-mae Station - 2 min walk
  • Nijo Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 112 min drive

Restaurants

  • ‪コージー (Cozy) - ‬2 min walk
  • ‪ふくちあんラーメン - ‬3 min walk
  • ‪The Garden Bar - ‬2 min walk
  • ‪マスサンコーヒーショップ - ‬2 min walk
  • ‪GREEN CAFE STYLE 茶乃逢 二条城店 - ‬3 min walk

About this property

ANA Crowne Plaza Kyoto by IHG

Hotel with a sauna, a short walk to Nijō Castle
Guests staying at ANA Crowne Plaza Kyoto by IHG enjoy an indoor pool, a sauna, and free WiFi in public areas. You can take advantage of limited parking, along with a free train station shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a hot tub, conference space, and a hair salon.
Guests can expect to find free WiFi and wired Internet, plus LED TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Refrigerators, phones, and desks are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

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Exterior
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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 8:00 AM to 7:30 PM
  • Train station shuttle at scheduled times
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,800 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 1650 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3800 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 1:00 PM to 9:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Hotel Kyoto
ANA Crowne Plaza Kyoto
ANA Kyoto
Crowne Plaza ANA Kyoto
Crowne Plaza Kyoto
Kyoto ANA
Kyoto ANA Crowne Plaza
Kyoto Crowne Plaza
Ana Hotel Kyoto
Kyoto Ana Hotel
ANA Crowne Plaza Kyoto Hotel
ANA Crowne Plaza Hotel
ANA Crowne Plaza
ANA Crowne Plaza Kyoto
ANA Crowne Plaza Kyoto by IHG Hotel
ANA Crowne Plaza Kyoto by IHG Kyoto
ANA Crowne Plaza Kyoto an IHG Hotel
ANA Crowne Plaza Kyoto by IHG Hotel Kyoto

Frequently asked questions

Are free cancellation options available at ANA Crowne Plaza Kyoto by IHG?

ANA Crowne Plaza Kyoto by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at ANA Crowne Plaza Kyoto by IHG?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Kyoto by IHG on Nov 4, 2025 start from $181.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around ANA Crowne Plaza Kyoto by IHG?

This hotel is situated in Central Kyoto within a short 6-minute walk of Nijō Castle and also 13 minutes on foot from Shijo Street. You'll also find Nishiki Market and Kawaramachi Street within a short drive.

Is there parking available at ANA Crowne Plaza Kyoto by IHG?

Yes, though parking is limited.

Does ANA Crowne Plaza Kyoto by IHG have a casino at the property?

No, ANA Crowne Plaza Kyoto by IHG doesn't have a casino.

Will I find an indoor pool at ANA Crowne Plaza Kyoto by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 1:00 PM and 9:00 PM.

Is ANA Crowne Plaza Kyoto by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does ANA Crowne Plaza Kyoto by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does ANA Crowne Plaza Kyoto by IHG have a restaurant with a breakfast menu?

Yes, ANA Crowne Plaza Kyoto by IHG serves buffet breakfast each morning for a surcharge from its restaurant.

Will ANA Crowne Plaza Kyoto by IHG allow pets to stay free of charge?

No, pets aren't allowed at ANA Crowne Plaza Kyoto by IHG though service animals are welcome.

Are there connecting rooms at ANA Crowne Plaza Kyoto by IHG?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from ANA Crowne Plaza Kyoto by IHG?

The closest major airport to ANA Crowne Plaza Kyoto by IHG is Itami Airport (ITM), which is about 23.4 mi away.

Are there rooms with balconies at ANA Crowne Plaza Kyoto by IHG?

No, at ANA Crowne Plaza Kyoto by IHG, there aren't any guestrooms that list a balcony.

Does ANA Crowne Plaza Kyoto by IHG host weddings?

Take advantage of the wedding venue at ANA Crowne Plaza Kyoto by IHG if you plan to say "I do" during your trip.

Reviews

ANA Crowne Plaza Kyoto by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 472 out of 1001 reviews
Rating 8 - Good. 356 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

Reviews

10/10 Excellent

Yasuko

Stayed 6 nights in Apr 2025

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive and the lobby was huge. I loved the size of our rooms very western size. The hotel rooms just need an update.
Stayed 3 nights in Apr 2025

6/10 Okay

HUNG, seabrook

Traveled with family
Liked: Cleanliness, amenities
room dated, could use some updating.
Stayed 2 nights in May 2025

10/10 Excellent

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location
Stayed 1 night in May 2025

10/10 Excellent

Tasneem Sumaita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service from staff. Very close to the metro station. Right next to Nijo castle and lots of restaurants and shops in the neighbourhood.
Stayed 3 nights in May 2025

8/10 Good

Heather

Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Property conditions & facilities
The staff were so nice and always very helpful! The room was comfortable with a great view. We probably won't get a chance to visit Japan often but I would choose this hotel again. Thank you for your hospitality
Stayed 8 nights in Apr 2025

8/10 Good

jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort

Nice Hotel

The customer service was amazing, staff was very friendly and the hotel is close to the train and bus routes. Loved being close to Nijo Castle and short bus ride to everywhere else. The hotel itself is very outdated. Decor seems very 80/90s but the rooms were spacious and lots of toiletry options.
Stayed 3 nights in Apr 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated opposite Nijo castle, quiet but convenient location.
Stayed 3 nights in Apr 2025

8/10 Good

Harpreet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, but the televisions inside need streaming options.
Stayed 4 nights in Apr 2025

4/10 Poor

Sumeet

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall our stay was not bad. The first night right after checking in, we found a bug in the bed. The front desk was kind enough to upgrade us to a suite for no extra charge. Aside from that, Breakfast was not included. Everything was about 15-30 mins train ride from the hotel. It was a very local area to stay in. Nice view of the Nijo-ji temple.
Stayed 3 nights in Apr 2025

10/10 Excellent

Beverly

Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bell captain was so amazing and helpful. There was a shuttle to and from the airport to hotel. The swimming pool was in very bad shape
Stayed 4 nights in Apr 2025

10/10 Excellent

JIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana Crown Plaza Hotel is located in a quite area and is not far from Kyoto main train station. We like this lovely hotel because the friendly and knowledgeable of Bell Captains- answered our questions and provided great recommendations of places to visit and the hotel is neat and provides great breakfast buffet. Moreover, the majestic Nijo Castle is just cross street of the hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
A bit dated but it’s ok and clean. Decent size rooms Free shuttle from and to station every day Pool is big and warm but the steps into it are like bars so not good if you have mobility issues Spa and pool you need to pay for every day. Drinks and food expensive but plenty choices nearby. Try lemon soar short walk away!
Stayed 5 nights in Apr 2025

10/10 Excellent

Conner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Old hotel in need of bringing up to date.

Old hotel in need of a revamp. Good, comfy beds and fresh clean bedding. Nice service overall and lovely staff but given wrong room at check in but they sorted it out quickly. Good location and reasonable value for money
Stayed 1 night in Apr 2025

10/10 Excellent

Andres

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the Nijo Castle. Great food in the hotel and nearby.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roy

Stayed 3 nights in Sep 2024

6/10 Okay

Rejon

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We didn’t get an explanation of the amenities at the hotel so we didn’t use them. We asked about them, even my second guest asked about them, and were informed we’d have to go to each amenity space to find out more. This is a deal breaker since my guest is physically disabled!! Also, the room we were in seemed really old, carpet in the bathroom old, which meant that it also smelled really old and didn’t come with any handicap additions for my second guest. Were a little surprised it’s marked as a 4 star hotel, when the previous 3 star hotel we had just stayed in provided a more luxurious experience.
Stayed 7 nights in Mar 2025

8/10 Good

Callen, West Des Moines

Liked: Cleanliness, staff & service, amenities
Nice place. A little dated.
Stayed 3 nights in Mar 2025

4/10 Poor

Hernando

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

6/10 Okay

AnneLiese

Stayed 2 nights in Mar 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

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