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Ace Hotel Kyoto

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Photo gallery for Ace Hotel Kyoto

Reception
Creator video
Front of property
2 restaurants, Mexican cuisine
2 restaurants, Mexican cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185
  • Place, Kawaramachi Street
    ‪10 min walk‬
  • Place, Nishiki Market
    ‪10 min walk‬
  • Place, Nijō Castle
    ‪14 min walk‬

Room options

View all photos for Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down comforters, minibar, in-room safe

Standard King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.8 out of 10
Exceptional
(57 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Premium bedding, down comforters, minibar, in-room safe

Deluxe King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

9.6 out of 10
Exceptional
(27 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Historic King, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Premium bedding, down comforters, minibar, in-room safe

Standard Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

8.8 out of 10
Excellent
(11 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(24 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Historic Twin, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

9.8 out of 10
Exceptional
(14 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Tatami Suite, Non Smoking (Sleeps: 4 adults and 2 children under 12 yrs)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons
  • Free WiFi

View all photos for Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Ace Suite, Non Smoking (Sleeps: 2 adults and 1 child under 12 yrs)

10.0 out of 10
Exceptional
(2 reviews)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs) | Premium bedding, down comforters, minibar, in-room safe

Loft Suite, Non Smoking (Sleeps: 2 adults and 2 children under 12 yrs)

  • 1055 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Kyoto

Located in Downtown Kyoto, Ace Hotel Kyoto is within a 5-minute walk of Kyoto International Manga Museum and within 15 minutes of other popular attractions like Nishiki Market. This 213-room, 4-star hotel welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Kyoto and also close to Kawaramachi Street and Nijō Castle.

What's nearby

  • Kyoto International Manga Museum - 3 min walk - 0.2 miles
  • Kawaramachi Street - 10 min walk - 0.6 miles
  • Nishiki Market - 10 min walk - 0.6 miles
  • Pontocho Alley - 13 min walk - 0.7 miles
  • Nijō Castle - 14 min walk - 0.8 miles

Getting around

  • Karasuma Oike Station - 2 min walk
  • Karasuma Station - 9 min walk
  • Itami Airport (ITM) - 55 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪マクドナルド 烏丸御池店 - ‬1 min walk
  • ‪スタンプタウン・コーヒー・ロースターズ (STUMPTOWN COFFEE ROASTERS) - ‬1 min walk
  • ‪麺屋優光 - ‬1 min walk

About this property

Ace Hotel Kyoto

Ace Hotel Kyoto features a 24-hour gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free use of bicycles, wedding services, and a porter/bellhop.
43-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and electric kettles are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Awards and affiliations

Ace Hotel Kyoto is listed in the 2021 Condé Nast Traveler Hot List.

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Hilton Kyoto
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  • Pool
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  • Restaurant
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9.6 out of 10, Exceptional, 458 reviews
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Hilton Kyoto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: JPY 4,800 for adults and JPY 4,800 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • KOSA
  • Mr. Maurices Italian
  • PIOPIKO
  • STUMPTOWN

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall

Family friendly

  • Baby bath
  • In-room refrigerator
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate for children age 12 and younger.
Guests are required to contact the property in advance to make arrangements to bring their pet. Otherwise, pets will not be allowed.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for JPY 11000 per pet, per night
  • Dogs only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for JPY 6215.0 per night

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately JPY 4800 for adults and JPY 4800 for children
  • Pet fee: JPY 11000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 6215.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ace Hotel Kyoto Hotel
Ace Hotel Kyoto Kyoto
Ace Hotel Kyoto Hotel Kyoto

Frequently asked questions

Is free cancellation available at Ace Hotel Kyoto?

Ace Hotel Kyoto provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Ace Hotel Kyoto?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Ace Hotel Kyoto on Jun 10, 2026 start from $271, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Ace Hotel Kyoto?

This hotel is situated in Downtown Kyoto within a 10-minute walk of Shijo Street and Nishiki Market. You'll also find Kawaramachi Street and Pontocho Alley less than a mile away.

Will I be able to park at Ace Hotel Kyoto?

Yes, there is wheelchair-accessible parking and bicycle parking available.

Are there luxury amenities available at Ace Hotel Kyoto?

Yes, guests can indulge in luxuries such as a deep soaking bathtub, a garden-view restaurant, and in-room massages at this hotel.

Does Ace Hotel Kyoto feature a casino on the premises?

No, Ace Hotel Kyoto doesn't have a casino.

Is there an indoor pool at Ace Hotel Kyoto?

No, there is no indoor pool at this hotel.

Is Ace Hotel Kyoto a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a garden-view restaurant and a bar/lounge.

Does Ace Hotel Kyoto have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ace Hotel Kyoto have a restaurant that serves breakfast?

Yes, Ace Hotel Kyoto has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Ace Hotel Kyoto allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Ace Hotel Kyoto for a fee of JPY 11000 per pet, per night. The property also provides food and water bowls.

Does Ace Hotel Kyoto have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Ace Hotel Kyoto?

The closest major airport to Ace Hotel Kyoto is Itami Airport (ITM), which is about 23.6 mi away.

Can I book a room with a balcony at Ace Hotel Kyoto?

Yes, some guestrooms at this hotel offer either a deck/patio and a terrace.

Does Ace Hotel Kyoto host weddings?

Take advantage of the wedding venue at Ace Hotel Kyoto if you plan to say "I do" during your trip.

Ace Hotel Kyoto Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 895 out of 1012 reviews
Rating 8 - Good. 74 out of 1012 reviews
Rating 6 - Okay. 25 out of 1012 reviews
Rating 4 - Poor. 11 out of 1012 reviews
Rating 2 - Terrible. 7 out of 1012 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph, Rancho Mission Viejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 3 nights in Mar 2026

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Everything was great- Restaurants included.
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert, Victoria

Liked: Cleanliness, amenities, property conditions & facilities
This hotel does not disappoint. Everything you would expect from an Ace Hotel. Great room, great restaurants, friendly and helpful staff. After a long day exploring Kyoto it was so nice to come back to such a comfortable hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I had such a wonderful stay at Ace Hotel. The room was lovely and spacious and we loved the decor. We slept so well, the bed and quality of bedding was faultless. We loved having the record player in the room and access to more records from reception. Such a good room rate too for how much you get and excellent location. Would love to return.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 5 nights in Jan 2026

10/10 Excellent

Benjamin

Stayed 2 nights in Jan 2026

10/10 Excellent

Nitin

Stayed 3 nights in Dec 2025

8/10 Good

R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great interior design - clean room - staff friendly and helpful - great gym - cute little shops underneath - close to Train - walkable to many things - only thing for us the mattresses were a little uncomfy but both my husband and I have sore necks and backs anyway so it is hard to find super comfortable mattresses for us - only minor concern everything else was wonderful thank you
Stayed 5 nights in Jan 2026

6/10 Okay

Louise

Stayed 1 night in Jan 2026

4/10 Poor

jinyoung

Liked: Cleanliness, staff & service
Yes
Stayed 7 nights in Dec 2025

10/10 Excellent

Brett

Stayed 4 nights in Jan 2026

8/10 Good

Yunglan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel couldn't be better. The room is well designed.
Stayed 10 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Chetan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! The staff, the rooms!
Stayed 5 nights in Dec 2025

10/10 Excellent

Maria, London

Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best hotels I have ever been to. Friendly staff, great location, beautiful design and architecture, quite rooms
Stayed 3 nights in Dec 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Dec 2025

10/10 Excellent

Adam

Stayed 3 nights in Nov 2025

8/10 Good

Md Rashed, Atlanta

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location, rooms and decor
Stayed 3 nights in Dec 2025

10/10 Excellent

Avery

Stayed 1 night in Dec 2025

8/10 Good

RACHEL, MARKHAM

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good overall. I think due to carpet, inevitably a little dusty and my allergies were rough - rest of my family were fine. They offered to deep clean and were very kind about it - just I was already checking out the day after so I just left it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room, great shower, friendly staff, high service standards, easy TV!
Stayed 8 nights in Dec 2025

8/10 Good

Daniel

Stayed 4 nights in Dec 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities
Perfect location, immaculate vibes and wonderful staff. Air con is fully adjustable and can go as low as 18 degrees. Be sure to try the Vanilla Sangria!
Stayed 3 nights in Dec 2025

10/10 Excellent

sungah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
네 가까이 있던 숍들이 좋았습니다.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dario

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic!
Stayed 2 nights in Dec 2025

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