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Novotel Kuala Lumpur City Centre

4.0 star property
Hotel with a full-service spa, 5-minute walk to Pavilion Kuala Lumpur

Choose dates to view prices

Photo gallery for Novotel Kuala Lumpur City Centre

Meeting facility
Bar (on property)
Bar (on property)
Bar (on property)
1 bedroom, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Parking available
  • Spa

Explore the area

View in a map
2 Jalan Kia Peng, Kuala Lumpur, 50450
  • Place, Pavilion Kuala Lumpur
    ‪3 min walk‬
  • Place, Petronas Twin Towers
    ‪10 min walk‬
  • Place, Kuala Lumpur Tower
    ‪14 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(11 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Premier Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kuala Lumpur

Located in Kuala Lumpur City Centre, Novotel Kuala Lumpur City Centre is a leisurely stroll from popular sights such as Pavilion Kuala Lumpur and Petronas Twin Towers. This 302-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk - 0.2 miles
  • KLCC Park - 7 min walk - 0.4 miles
  • Petronas Twin Towers - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 14 min walk - 0.8 miles
  • Petaling Street - 2 min drive - 1.2 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Restoran Hussain Bistro - ‬2 min walk
  • ‪Koryori ENOSHIMA - ‬1 min walk
  • ‪Hakka Restaurant 客家飯店 - ‬4 min walk
  • ‪Bavarian Bierhaus - ‬1 min walk
  • ‪Minf Houze (Vegan Cafe) - ‬3 min walk

About this property

Novotel Kuala Lumpur City Centre

Hotel with a full-service spa, 5-minute walk to Pavilion Kuala Lumpur
Guests of Novotel Kuala Lumpur City Centre enjoy a full-service spa, an outdoor pool, and a children's pool. If you drive, self parking is MYR 5 per stay, or you can take advantage of the airport shuttle (available 24 hours) for MYR 210 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include a gym, free WiFi in public areas, and conference space.
55-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Other amenities include minibars, safes, and phones. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The Zen Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (MYR 5 per stay; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 58 for adults and MYR 29 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference space

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 28 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 13 2025 to October 23 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 165 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 500 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: MYR 5 per stay (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 165 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Novotel Hotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre
Accor Kuala Lumpur
Kuala Lumpur Novotel
Novotel Hydro Majestic Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel
Accor Kuala Lumpur
Novotel Kl
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at Novotel Kuala Lumpur City Centre?

Novotel Kuala Lumpur City Centre offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Kuala Lumpur City Centre?

As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Novotel Kuala Lumpur City Centre on Nov 11, 2025 start from $84.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Novotel Kuala Lumpur City Centre?

This hotel is situated in Kuala Lumpur City Centre, just steps from Pavilion Kuala Lumpur, and within a 10-minute walk of KLCC Park and Suria KLCC Shopping Centre. You'll also find Berjaya Times Square and Jalan Alor less than a mile away.

Will I be able to park at Novotel Kuala Lumpur City Centre?

Yes, parking is offered for MYR 5 per stay with in/out privileges. Though parking is limited, accessible parking is also available.

Is there a spa at Novotel Kuala Lumpur City Centre?

The Zen Spa is the hotel's spa and services include Swedish massages, sports massages, aromatherapy, and reflexology.

Does Novotel Kuala Lumpur City Centre include a casino at the property?

No, Novotel Kuala Lumpur City Centre doesn't have a casino.

Is there an indoor pool at Novotel Kuala Lumpur City Centre?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM. Note though that pool facilities will be unavailable from October 13 2025 until October 23 2025 (subject to change).

What amenities will couples enjoy at Novotel Kuala Lumpur City Centre?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel Kuala Lumpur City Centre?

Yes, guests can enjoy a spa tub at this hotel.

Does Novotel Kuala Lumpur City Centre have a restaurant with a breakfast menu?

Yes, Novotel Kuala Lumpur City Centre serves buffet breakfast for a surcharge each morning at Food Exchange.

Will Novotel Kuala Lumpur City Centre allow pets to stay for free?

No, pets and service animals aren't allowed at Novotel Kuala Lumpur City Centre.

Does Novotel Kuala Lumpur City Centre have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Novotel Kuala Lumpur City Centre?

The closest major airport to Novotel Kuala Lumpur City Centre is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.3 mi away (37 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.4 mi away.

Are there rooms with balconies that I can book at Novotel Kuala Lumpur City Centre?

No, there aren't any guestrooms with balconies at Novotel Kuala Lumpur City Centre.

Reviews

Novotel Kuala Lumpur City Centre Reviews

7.8

Good

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 293 out of 1000 reviews
Rating 8 - Good. 383 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

Reviews

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location to everything, 10 min walk from a huge shopping centre and about 20 mins walk from the twin towers, 7/11 is also located right outside the hotel. The property was clean and tidy, shower however needs resealing as water tends to leak from it. Staff was slow when checking in and I had to pay an additional "tourists fee" without prior acknowledgement (it was only £2 for 1 night, but it was unexpected and unpleasant) Overall I was satisfied
Stayed 1 night in Jul 2025

10/10 Excellent

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
Fun!
Stayed 5 nights in Jul 2025

8/10 Good

Akash

Stayed 3 nights in Jul 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service

Great location

Centrally located near the MRT and large Pavillion shopping centre, then a walk to KLCC. Bathroom is modern but besides the lobby and breakfast area, I can tell the hotel is not recently renovated. I can sleep even though the light shines through the border of the doors and if someone is in the bathroom a lot of light shines from underneath. Breakfast buffet is satisfactory, nice touch serving a cheese option. Suggestion to serve at least 1 type of kuieh and another rice dish that’s not nasi lemak. Concierge was proactive in helping with bags into the taxi trunk.
Stayed 1 night in Jul 2025

10/10 Excellent

Sohaimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel KL was well situated accross the road from the Pavillion Mall and a 9 minute walk to Bintang Buket or the Twin Towers . Good value for money.
Stayed 2 nights in Jun 2025

10/10 Excellent

Candice

Stayed 3 nights in Jun 2025

8/10 Good

Juan G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute family trip

Last minute booking turned out to be ok finding. We spent two nights, great location close to the shopping district.
Stayed 2 nights in Jun 2025

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location. Room size . Very helpful staff. Excellent stay
Stayed 7 nights in Jun 2025

10/10 Excellent

Muszalifa

Stayed 4 nights in Jun 2025

6/10 Okay

CHANDER MOHAN

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

David, PARKWOOD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with many attractions nearby.
Stayed 4 nights in May 2025

8/10 Good

Tian Ho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near distance to dining n shopping
Stayed 3 nights in Apr 2025

10/10 Excellent

Anurag

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 Rooms for 3 Nights. Overall Service quality was great. Breakfast spread was excellent, staff was very helpful and did whatever they could to make our stay pleasant. Overall a great stay and pleasant experience - 5 star in Room Quality, Amenities, Dining Options and overall service quality
Stayed 3 nights in May 2025

10/10 Excellent

CHEE WEE

Liked: Cleanliness, staff & service, property conditions & facilities
Good hospitality services throughout all staff from various departments. Special compliment to Kelvin & Ismail from Premier Lounge, tqvm for kind services provided during my stay.
Stayed 4 nights in May 2025

10/10 Excellent

Hock Bein

Stayed 2 nights in Apr 2025

10/10 Excellent

Jan

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

David

Stayed 1 night in Apr 2025

10/10 Excellent

Len, Croydon

Liked: Amenities
Big rooms that are clean with comfortable beds and strong air conditioner. Nice strong showers with ample hot water. Very friendly and helpful staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Choong Hing

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Mar 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the hotel location
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in great area, not much to complain about except for breakfast which is pretty standard the only problem with the breakfast is it takes them forever to replace empty items and very often you have to ask. Wonderful pool.
Stayed 4 nights in Mar 2025

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