Novotel Kuala Lumpur City Centre

4.0 star property
Hotel with a full-service spa, a quick walk to Pavilion Kuala Lumpur

Choose dates to view prices

Photo gallery for Novotel Kuala Lumpur City Centre

Outdoor pool
Bar (on property)
1 bedroom, minibar, in-room safe, desk
Bar (on property)
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Spa
  • Parking available

Explore the area

Map
2 Jalan Kia Peng, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    ‪3 min walk‬
  • Petronas Twin Towers
    ‪10 min walk‬
  • Kuala Lumpur Tower
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(11 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

You may also like

About the neighborhood

Kuala Lumpur

Located in Kuala Lumpur City Centre, Novotel Kuala Lumpur City Centre is a leisurely stroll from popular sights such as Pavilion Kuala Lumpur and Petronas Twin Towers. This 302-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk - 0.2 miles
  • KLCC Park - 7 min walk - 0.4 miles
  • Petronas Twin Towers - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 14 min walk - 0.8 miles
  • Petaling Street - 2 min drive - 1.2 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Hakka Restaurant 客家飯店 - ‬4 min walk
  • ‪Ichiban Boshi - ‬2 min walk
  • ‪Koryori Enoshima - ‬4 min walk
  • ‪Bavarian Bierhaus - ‬1 min walk
  • ‪Yashi-no-mi Japanese Cafe - ‬5 min walk

About this property

Novotel Kuala Lumpur City Centre

Hotel with a full-service spa, a quick walk to Pavilion Kuala Lumpur
Guests of Novotel Kuala Lumpur City Centre enjoy a full-service spa, an outdoor pool, and a children's pool. If you drive, self parking is MYR 5 per stay, or you can take advantage of the airport shuttle (available 24 hours) for MYR 210 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this spa hotel include a gym, free WiFi in public areas, and conference space.
55-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets. Other amenities include minibars, safes, and phones. Change of towels is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The Zen Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (MYR 5 per stay; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 58 for adults and MYR 29 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference space

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 28 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 500 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: MYR 5 per stay (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Novotel Hotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre
Accor Kuala Lumpur
Kuala Lumpur Novotel
Novotel Hydro Majestic Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel
Accor Kuala Lumpur
Novotel Kl
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at Novotel Kuala Lumpur City Centre?

Novotel Kuala Lumpur City Centre offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Kuala Lumpur City Centre?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Novotel Kuala Lumpur City Centre on Jul 20, 2025 start from $80.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Novotel Kuala Lumpur City Centre?

This hotel is situated in Kuala Lumpur City Centre, just steps from Pavilion Kuala Lumpur, and within a 10-minute walk of Suria KLCC Shopping Centre and KLCC Park. You'll also find Berjaya Times Square and Jalan Alor less than a mile away.

Is parking available on site at Novotel Kuala Lumpur City Centre?

Yes, parking is offered for MYR 5 per stay with in/out privileges. Though parking is limited, accessible parking is also available.

Is there a spa at Novotel Kuala Lumpur City Centre?

The Zen Spa is the hotel's spa and services include sports massages, Swedish massages, aromatherapy, and couples treatments.

Does Novotel Kuala Lumpur City Centre include a casino at the property?

No, Novotel Kuala Lumpur City Centre doesn't have a casino.

Is there an indoor pool at Novotel Kuala Lumpur City Centre?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

Is Novotel Kuala Lumpur City Centre good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel Kuala Lumpur City Centre?

Yes, guests can enjoy a spa tub at this hotel.

Does Novotel Kuala Lumpur City Centre have a restaurant with a breakfast menu?

Yes, Novotel Kuala Lumpur City Centre serves buffet breakfast for a surcharge each morning at Food Exchange.

Will Novotel Kuala Lumpur City Centre allow pets to stay for free?

No, pets and service animals aren't allowed at Novotel Kuala Lumpur City Centre.

Does Novotel Kuala Lumpur City Centre have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Novotel Kuala Lumpur City Centre?

The closest major airport to Novotel Kuala Lumpur City Centre is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.3 mi away (37 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.4 mi away.

Can I book a room with a balcony at Novotel Kuala Lumpur City Centre?

No, there aren't any guestrooms with balconies at Novotel Kuala Lumpur City Centre.

Novotel Kuala Lumpur City Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 277 out of 1000 reviews
Rating 8 - Good. 393 out of 1000 reviews
Rating 6 - Okay. 209 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Choong Hing

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Mar 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the hotel location
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in great area, not much to complain about except for breakfast which is pretty standard the only problem with the breakfast is it takes them forever to replace empty items and very often you have to ask. Wonderful pool.
Stayed 4 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very central area.. close to everything... lots of shopping and eateries nearby
Stayed 4 nights in Jan 2025

8/10 Good

WONCHAE

Stayed 1 night in Feb 2025

10/10 Excellent

Kazuhiko

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room is quiet in busy area. But car parking is bit difficult due to narrow ramp. Need to many try to adjust.
Stayed 1 night in Feb 2025

10/10 Excellent

CATHERINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with nany shopping centres around.

Fast check in and service staffs were very friendly. Wide variety of breakfast buffet. Hotel is very near to Shopping malls, just across a bridge.
Stayed 3 nights in Feb 2025

10/10 Excellent

CHEE WEE

Liked: Cleanliness, staff & service, property conditions & facilities
All staff are hospitality professional making sure guest enjoy their stay. Especially premier lounge staff Kelvin & the rest.
Stayed 4 nights in Feb 2025

10/10 Excellent

Honey Kathryn

Stayed 1 night in Feb 2025

8/10 Good

Eiko

Stayed 3 nights in Feb 2025

8/10 Good

Sook P

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Memuna

Stayed 6 nights in Jan 2025

8/10 Good

Stuart

Stayed 3 nights in Jan 2025

10/10 Excellent

Edwin

Stayed 3 nights in Dec 2024

10/10 Excellent

Syahmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to many places dje to the citywalk bridge that's right beside the hotel
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

James

Stayed 3 nights in Nov 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the heart of KL! Second time staying and really like the price, the location and the facilities. Highly recommend.
Stayed 1 night in Dec 2024

4/10 Poor

Willy, Singapore

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel has a carpark that look like you’re in 1975. The turns are so tight it is evident through all the scratch marks on the wall. So if you’re driving an SUV , just be careful. Novotel is under Accor group and I think there are certain expectation about the hotel. But this hotel room does not have any door bell ? Lastly I think the concierge was great but I cannot say the same for the kitchen staff. It appears that because I’m a Chinese , when I request for custom omelette at the egg station, I was told to just take from those ready made. Then when I spotted a few malay asking for omelette , they were served according to what they wanted. This is the most disappointing hotel I ever stayed, we are living in 2024 and yet such petty racism service from this hotel still exist??
Stayed 3 nights in Dec 2024

10/10 Excellent

Pritam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful & friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
V good
Stayed 26 nights in Oct 2024

8/10 Good

kwai hing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall experience is good. The staff are very helpful.
Stayed 2 nights in Oct 2024

8/10 Good

thi

Stayed 6 nights in Oct 2024