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Recent guest reviews

The size of the room was okay but it did not have bath (only shower). The problem was the cleanness of the room, there were H&M swimming suit price tags on the floor when we walked in. It is obvious that the room did not clean the floor and no one check the room after the cleaning... Overall, it is okay to stay and the service was good. Staffs are very friendly and nice.

Very helpful and professional hotel staff, excellent location. My whole family was very happy with the hotel overall.

They let us check in earlier . Thanks to the friendly and professionals staffs, really need to rest due to my long flight. Our room is very clean and spacious.

An unforgettably terrible experience. Lifeguards that don't want to get wet in the rain to explain policy, 'managers' with no people skills that roll their eyes at guests with bigoted opinions of mainland Chinese (my wife is Chinese) rather than attempt to resolve their concerns, a whole lot of insincere sorries and bribery offers of their extraordinarily overpriced breakfast buffet or airport transport but no honesty. Particularly the 'manager' Jason has no business being in the service industry with his bigoted views and inability to connect with people to resolve their concerns. Arrogant service people who believe they're above the jobs was a common issue for us in HK but one would expect better from an establishment posing as '5 star'. I must commend the duty manager Hiromi. If she had been the general manager with authority to resolve concerns and discipline, I believe the situation would have actually been resolved. Everyone else involved in the service of this facility is completely incompetent and I would definitely avoid it if from the mainland.

The Suite was excellent the view was amazing and the spa was very nice and clean ..thank you for making my stay a great experience

Atmosphere and location. Staff is helpful and welcoming. Location is very good with plenty to do around. Highly recommended

Great place in great location. Breakfast buffet is fantastic. Definitely recommend

69 Mody Road Tsimshatsui East Kowloon

Hotel highlights

  • Walking distance to Victoria Harbour and 1881 Heritage
  • Free WiFi in rooms (speed: 25+ Mbps) and in public areas
  • Onsite dining
  • Outdoor pool

Located in Tsim Sha Tsui, The Royal Garden is a leisurely stroll from popular sights such as K11 Shopping Mall and Hong Kong Space Museum. This 445-room, 5-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Relish the Italian cuisine at Sabatini Ristorante, one of 6 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 445 rooms feature minibars, free bottled water, and laptop-compatible safes. Guests can expect free WiFi and 37-inch LED TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Phones, desks, and wardrobes or closets are other standard amenities.


Property features

At The Royal Garden, guests enjoy features like an outdoor pool, a gym, and a sauna. Valet parking is HKD 450 per day if you plan to drive, or hop aboard the airport shuttle at scheduled times for HKD 140 per person one way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.

Room options

Sky Harbour Room

1 King Bed | 1 Queen Bed | Sleeps 3

Premier Room, City View

1 Double Bed | 2 Twin Beds | Sleeps 3

Junior Suite

1 Double Bed | Sleeps 3

Sky Deluxe Room

1 King Bed | 1 Queen Bed | Sleeps 3

Guest reviews for The Royal Garden

Everyone (6) Couples (1) Family (3)
3
Family Family

The size of the room was okay but it did not have bath (only shower). The problem was the cleanness of the room, there were H&M swimming suit price tags on the floor when we walked in. It is obvious that the room did not clean the floor and no one check the room after the cleaning... Overall, it is okay to stay and the service was good. Staffs are very friendly and nice.

By on Jul 13, 2019

5
Family with small children

Very helpful and professional hotel staff, excellent location. My whole family was very happy with the hotel overall.

By on Jul 3, 2019

5
Everyone

By on Jun 27, 2019

5
Everyone

They let us check in earlier . Thanks to the friendly and professionals staffs, really need to rest due to my long flight. Our room is very clean and spacious.

By on Jun 20, 2019

4
Everyone

By on Jun 5, 2019

1
Partner Couples

An unforgettably terrible experience. Lifeguards that don't want to get wet in the rain to explain policy, 'managers' with no people skills that roll their eyes at guests with bigoted opinions of mainland Chinese (my wife is Chinese) rather than attempt to resolve their concerns, a whole lot of insincere sorries and bribery offers of their extraordinarily overpriced breakfast buffet or airport transport but no honesty. Particularly the 'manager' Jason has no business being in the service industry with his bigoted views and inability to connect with people to resolve their concerns. Arrogant service people who believe they're above the jobs was a common issue for us in HK but one would expect better from an establishment posing as '5 star'. I must commend the duty manager Hiromi. If she had been the general manager with authority to resolve concerns and discipline, I believe the situation would have actually been resolved. Everyone else involved in the service of this facility is completely incompetent and I would definitely avoid it if from the mainland.

By , from Pittsburgh, PA on Jun 1, 2019

5
Friends

The Suite was excellent the view was amazing and the spa was very nice and clean ..thank you for making my stay a great experience

By on Apr 27, 2019

5
Everyone

By on Apr 24, 2019

5
Business Business

Atmosphere and location. Staff is helpful and welcoming. Location is very good with plenty to do around. Highly recommended

By , from Los Angeles on Mar 18, 2019

3
Everyone

By on Feb 20, 2019

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