Skip to main content
Beginning of main content

Recent guest reviews

The size of the room was okay but it did not have bath (only shower). The problem was the cleanness of the room, there were H&M swimming suit price tags on the floor when we walked in. It is obvious that the room did not clean the floor and no one check the room after the cleaning... Overall, it is okay to stay and the service was good. Staffs are very friendly and nice.

Very helpful and professional hotel staff, excellent location. My whole family was very happy with the hotel overall.

They let us check in earlier . Thanks to the friendly and professionals staffs, really need to rest due to my long flight. Our room is very clean and spacious.

An unforgettably terrible experience. Lifeguards that don't want to get wet in the rain to explain policy, 'managers' with no people skills that roll their eyes at guests with bigoted opinions of mainland Chinese (my wife is Chinese) rather than attempt to resolve their concerns, a whole lot of insincere sorries and bribery offers of their extraordinarily overpriced breakfast buffet or airport transport but no honesty. Particularly the 'manager' Jason has no business being in the service industry with his bigoted views and inability to connect with people to resolve their concerns. Arrogant service people who believe they're above the jobs was a common issue for us in HK but one would expect better from an establishment posing as '5 star'. I must commend the duty manager Hiromi. If she had been the general manager with authority to resolve concerns and discipline, I believe the situation would have actually been resolved. Everyone else involved in the service of this facility is completely incompetent and I would definitely avoid it if from the mainland.

The Suite was excellent the view was amazing and the spa was very nice and clean ..thank you for making my stay a great experience

Atmosphere and location. Staff is helpful and welcoming. Location is very good with plenty to do around. Highly recommended

Great place in great location. Breakfast buffet is fantastic. Definitely recommend

Hotel is centrally located in Tsim Sha Tsui and is a good value for the room and facility

Room is a bit too small and bathroom needs to be updated

Disappointed. Our two nights stay at the hotel went fine. But, at check out the staff asked us to sign a breakfast bill of 550 HK $ that we didn’t use the service. Of course we refused to sign. 10 days passed from our check out, they are still holding our 1000HK$ deposit.

Stayed here for 8 nights while meeting with clients. I normally stay at the Ritz, but this was an extremely last minute trip and the Ritz was booked. While it was very nice, it did not provide the luxury, service, or quality that you'd expect of the Ritz or other big name 5 star hotels. Everything about my stay was good, but not superb. 4 star hotel in every sense.

69 Mody Road Tsimshatsui East Kowloon

Hotel highlights

  • Walking distance to Victoria Harbour and Tsim Sha Tsui Promenade
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Tsim Sha Tsui, The Royal Garden is a leisurely stroll from popular sights such as K11 Shopping Mall and Hong Kong Space Museum. This 450-room, 5-star hotel has conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to 6 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 450 rooms feature iPod docks, refrigerators, and minibars. LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Free bottled water, laptop-compatible safes, and phones are other standard amenities.


Property features

At The Royal Garden, guests enjoy features like an outdoor pool, a health club, and free WiFi in public areas. Valet parking is HKD 450 per day if you plan to drive, or hop aboard the airport shuttle at scheduled times for HKD 140 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and laundry facilities.

Room options

Sky Harbour Room

1 King Bed | 1 Queen Bed | Sleeps 2

Premier Room

1 Queen Bed | 2 Twin Beds | Sleeps 2

Junior Suite

1 King Bed | 2 Twin Beds | Sleeps 2

Sky Deluxe Room

1 King Bed | Sleeps 2

Guest reviews for The Royal Garden

Everyone (10) Couples (1) Family (3)
3
Family Family

The size of the room was okay but it did not have bath (only shower). The problem was the cleanness of the room, there were H&M swimming suit price tags on the floor when we walked in. It is obvious that the room did not clean the floor and no one check the room after the cleaning... Overall, it is okay to stay and the service was good. Staffs are very friendly and nice.

By on Jul 13, 2019

5
Family with small children

Very helpful and professional hotel staff, excellent location. My whole family was very happy with the hotel overall.

By on Jul 3, 2019

5
Everyone

By on Jun 27, 2019

5
Everyone

They let us check in earlier . Thanks to the friendly and professionals staffs, really need to rest due to my long flight. Our room is very clean and spacious.

By on Jun 20, 2019

4
Everyone

By on Jun 5, 2019

1
Partner Couples

An unforgettably terrible experience. Lifeguards that don't want to get wet in the rain to explain policy, 'managers' with no people skills that roll their eyes at guests with bigoted opinions of mainland Chinese (my wife is Chinese) rather than attempt to resolve their concerns, a whole lot of insincere sorries and bribery offers of their extraordinarily overpriced breakfast buffet or airport transport but no honesty. Particularly the 'manager' Jason has no business being in the service industry with his bigoted views and inability to connect with people to resolve their concerns. Arrogant service people who believe they're above the jobs was a common issue for us in HK but one would expect better from an establishment posing as '5 star'. I must commend the duty manager Hiromi. If she had been the general manager with authority to resolve concerns and discipline, I believe the situation would have actually been resolved. Everyone else involved in the service of this facility is completely incompetent and I would definitely avoid it if from the mainland.

By , from Pittsburgh, PA on Jun 1, 2019

5
Friends

The Suite was excellent the view was amazing and the spa was very nice and clean ..thank you for making my stay a great experience

By on Apr 27, 2019

5
Everyone

By on Apr 24, 2019

5
Business Business

Atmosphere and location. Staff is helpful and welcoming. Location is very good with plenty to do around. Highly recommended

By , from Los Angeles on Mar 18, 2019

3
Everyone

By on Feb 20, 2019

url importing http://www.orbitz.com/Kowloon-Hotels-The-Royal-Garden.h17072-p2.Hotel-Reviews
There was an error importing /Kowloon-Hotels-The-Royal-Garden.h17072-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Kowloon-Hotels-The-Royal-Garden.h17072-p2.Hotel-Reviews