Housekeepers and housemen always doing their best. Going beyond duty. Front desk staff helpful and rooms are clean. Definitely recommend if need a hotel in Knoxville.
Very clean, very comfy bed, very nice stay! I thoroughly enjoyed the room....
It smelled like a retirement home, TV didn't work due to HDMI cable was not plugged into cable box, and not plugged in to HDMI 1, I fixed it myself. alarm clock was like twenty years old and not plugged in. I had the same one when I was a kid. The night stand had built in plug-in's didn't work, not plugged in and the USB ports were destroyed. It seemed like they had people living there. No security cameras in the hallways. My door cards were deactivated the morning after check in, had to get new ones. Vending machines were pretty much sold out. Over all it was a little janky. Best thing this place has going for it is the employees all very nice and polite.
The walls are paper-thin. I could literally hear very conversation anyone was having in the next room. (And some of those people were noisy!)
I was traveling with a Cancer patient, and it would of been nice to know that when I upgraded to the Balcony suite that they did not have an elevator. The night clerk told us it would not be a problem to have a late check out due to the fact that our plane did not leave until 6:30. They were not that busy. Brian needed as much rest as possible before the long trip. I let the desk clerk know that the morning of check out and she would not allow us to stay past 12:00.
Room was clean. Staff was friendly. Breakfast was good. My husband loved the gravy. Pet friendly!
Very Friendly Staff, Great breakfast, clean rooms, easily accessible to everything.
it is good place near superhighway for good drivers
i like the room, the price , the breakfast, the cleanliness i dislike the courtesy or the people at the front desk, teach them how to smile
Hot tubs jets didnt work, we booked the place just for the hot tub.
The room is clean. Staff was extra friendly and the breakfast buffet the next morning was pretty good.
Red Roof Inn PLUS+ & Suites Knoxville West – Cedar Bluff places you within a 15-minute drive of popular attractions such as West Town Mall and Pellissippi State Community College. This 133-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center.
All 133 heated rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include free long-distance calls, free local calls, and ironing boards.
Red Roof Inn PLUS+ & Suites Knoxville West – Cedar Bluff offers a fitness center, a spa tub, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.
Housekeepers and housemen always doing their best. Going beyond duty. Front desk staff helpful and rooms are clean. Definitely recommend if need a hotel in Knoxville.
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Very clean, very comfy bed, very nice stay! I thoroughly enjoyed the room....
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
It smelled like a retirement home, TV didn't work due to HDMI cable was not plugged into cable box, and not plugged in to HDMI 1, I fixed it myself. alarm clock was like twenty years old and not plugged in. I had the same one when I was a kid. The night stand had built in plug-in's didn't work, not plugged in and the USB ports were destroyed. It seemed like they had people living there. No security cameras in the hallways. My door cards were deactivated the morning after check in, had to get new ones. Vending machines were pretty much sold out. Over all it was a little janky. Best thing this place has going for it is the employees all very nice and polite.
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
The walls are paper-thin. I could literally hear very conversation anyone was having in the next room. (And some of those people were noisy!)
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our room. We hope to see you again in the future.
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
I was traveling with a Cancer patient, and it would of been nice to know that when I upgraded to the Balcony suite that they did not have an elevator. The night clerk told us it would not be a problem to have a late check out due to the fact that our plane did not leave until 6:30. They were not that busy. Brian needed as much rest as possible before the long trip. I let the desk clerk know that the morning of check out and she would not allow us to stay past 12:00.
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our elevator and your insights regarding our clerk. We hope to see you again to provide you with an exceptional level of service and hospitality.
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
Room was clean. Staff was friendly. Breakfast was good. My husband loved the gravy. Pet friendly!
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.