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Recent guest reviews

The man on duty when we arrived was very pleasant and helpful. We were there overnight for a UT game. Had several questions and he help us tremendously. Hotel is old but remolded. Everything was clean and room was large enough. Breakfast was minimum but it was what I expected.

The bathrooms and showers are extremely nice, large two person shower stalls, and the water is super hot.

The Night staff was wonderful. The Day staff was rude and had no customer service skills.

Facilities need an update. Specially rooms need to be more clean.

What a dump old but tring to upsate but still a dump avoid. I cant believe wyndam attaches their name to super 8 whichni will no longer be staying.

Nice hotel for the $... The staff were friendly and very kind. The rooms were decent and clean....

no hair dryer, smells very bad,TV remote controller not working.

security issues , broken locks and windows latches. there is blatent drug use next room over and the stench was awful! not clean!

Stayed here one night on the way down to Pigeon Forge. Hall and room smelled like smoke even though we had a nonsmoking room. Room was clean, just dated.

The rooms were gross they smelled bad one of our rooms didn't even have the bed made some of the bedsheets had stains on them. The showers had seen better days and didn't even look like they have been cleaned the bathroom downstairs in the breakfast area had blood spots on the floor I told the staff about it they said they would have somebody clean it up I checked the next day the and they still haven't cleaned it up. This was the worst hotel we had ever stayed out in our life. We couldn't wait to get out of there

The 6'6" ceiling height was bad enough, but an unbelievable safety issue took the prize. The bathroom had a combination light and ventilator fan which was located half in and half out of the tub area. The bulb was exposed and I swear I could have touched it with my elbow it was so low!! I took my shower crouching down so as to not come near the light fixture. I wouldn't dealt that are other rooms with a similar electrocution risk. I would recommend that you avoid this hotel.

I reserved and prepaid for the room through Orbitz with no problems or issues. I was charged exactly the correct amount. When I got to the hotel, I was told that they needed the credit card that was used to reserve the room for identification purposes. When the lady at the desk had the card in hand she ran the card. I let her know that I had already paid through Orbitz. She told me it was a pending transaction and it would fall off when I checked out. Unfortunately, the charge didn't "fall off". I contacted the hotel 5 days in a row and was told that the manager would get back with me. The manager never got back with me. On the last day I called, I let the lady I was speaking with (she recognized me from previous calls) know that if the manager didn't get back with me today I would have to file a dispute with my credit card company. She told me that I would probably have to do that because he isn't returning any messages.

Dirty room, broken dead bolt on door. That's all I want to comment about

I stayed here for one night while my mother was in the hospital at UT. The carpet was filthy in the rooms and the whole facility just seemed run down and dirty. Service from staff was fine though.

is was a great room.i stayed in a different hotel a wee before this room. It was terrible . I was afraid to shower or even to sleep under the covers. I wouldn't go there ever again. This room was 100 better. Comfortable. I slept well

This motel was very convenient to our long-distance travel. Room was comfortable and nearby restaurants adequate for our needs. We will keep this place in mind for our future travels. - D

We needed a warm place to lay our heads. This hotel was inexpensive and conveniently right off the expressway. The Wi-Fi worked pretty well which was an added bonus. It had a nice breakfast of cereal danishes waffles and juice. I only wish they supplied hotel shampoo/conditioner and soap.

I was very satisfied withal the amenities and service at the hotel

Merchants Dr Knoxville TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located within a leisurely stroll of Knoxville Expo Center, Super 8 by Wyndham Knoxville Downtown Area is within a 5-minute drive of Knoxville Children's Theatre. This 105-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.


Rooms

All 105 rooms feature refrigerators, coffee makers, and free local calls. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Desks are also standard.


Property features

Guests of Super 8 by Wyndham Knoxville Downtown Area have access to free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Double Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Room, Accessible

1 Double Bed | Sleeps 4

Guest reviews for Super 8 by Wyndham Knoxville Downtown Area

Everyone (12) Couples (11) Business (6) Family (14) Friends (5) Other (3)
5
Everyone

The man on duty when we arrived was very pleasant and helpful. We were there overnight for a UT game. Had several questions and he help us tremendously. Hotel is old but remolded. Everything was clean and room was large enough. Breakfast was minimum but it was what I expected.

By on Nov 4, 2019

5
Partner Couples Business Business

The bathrooms and showers are extremely nice, large two person shower stalls, and the water is super hot.

By on Sep 5, 2019

3
Everyone

The Night staff was wonderful. The Day staff was rude and had no customer service skills.

By on Jul 15, 2019

1
Family Family

Facilities need an update. Specially rooms need to be more clean.

By on May 28, 2019

2
Everyone

By on May 7, 2019

3
Everyone

By on Apr 14, 2019

1
Family

What a dump old but tring to upsate but still a dump avoid. I cant believe wyndam attaches their name to super 8 whichni will no longer be staying.

By on Apr 7, 2019

4
Everyone

Nice hotel for the $... The staff were friendly and very kind. The rooms were decent and clean....

By on Feb 1, 2019

2
Everyone

no hair dryer, smells very bad,TV remote controller not working.

By on May 27, 2018

1
Everyone

security issues , broken locks and windows latches. there is blatent drug use next room over and the stench was awful! not clean!

By , from tennessee on Mar 21, 2018

Super 8 by Wyndham Knoxville Downtown Area

341 Merchants Dr, Knoxville, TN 37912-3804
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