Tru by Hilton Knoxville West Turkey Creek

2.5 star property
Hotel in Farragut with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Exterior
Lobby
Lobby
Room, 2 Queen Beds | Desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
380 LOVELL ROAD, Farragut, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪5 min walk‬
  • Place, Tennova Hospitalist Group
    ‪11 min walk‬
  • Place, Regal Pinnacle
    ‪19 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Mobility/Hearing Acc Roll in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

About the neighborhood

Farragut

Located in Knoxville West, Tru by Hilton Knoxville West Turkey Creek is a leisurely stroll from sights such as Tennova Hospitalist Group and Turkey Creek Shopping Center. This 80-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Turkey Creek Shopping Center - 5 min walk - 0.3 miles
  • Tennova Hospitalist Group - 11 min walk - 0.6 miles
  • Regal Pinnacle - 19 min walk - 1.1 miles
  • Topgolf Knoxville - 1 min drive - 1.7 miles
  • University of Tennessee - 14 min drive - 16.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Cook Out - ‬17 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel in Farragut with free breakfast and a fitness center
At Tru by Hilton Knoxville West Turkey Creek, guests have access to a gym, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage.
Guests can expect free WiFi and flat-screen TVs with cable channels. Desks are also standard.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Frequently asked questions

Is a free cancellation option available at Tru by Hilton Knoxville West Turkey Creek?

Tru by Hilton Knoxville West Turkey Creek offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Knoxville West Turkey Creek?

As of Jan 30, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Knoxville West Turkey Creek on Feb 15, 2026 start from $88.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Tru by Hilton Knoxville West Turkey Creek?

This hotel is situated in Knoxville West within a short 15-minute walk of Turkey Creek Shopping Center. You'll also find Fort Loudoun Lake and Tennessee River within a short drive.

Is parking available on site at Tru by Hilton Knoxville West Turkey Creek?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Knoxville West Turkey Creek have a casino at the property?

No, Tru by Hilton Knoxville West Turkey Creek doesn't have a casino.

Is there an indoor pool at Tru by Hilton Knoxville West Turkey Creek?

No, there is no indoor pool at this hotel.

Is Tru by Hilton Knoxville West Turkey Creek good for couples?

Couples staying at this hotel will appreciate amenities like free breakfast and a 24-hour front desk plus some guestrooms include kitchens.

Does Tru by Hilton Knoxville West Turkey Creek have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Knoxville West Turkey Creek have a restaurant with a breakfast menu?

Tru by Hilton Knoxville West Turkey Creek offers free breakfast though there is no restaurant.

Does Tru by Hilton Knoxville West Turkey Creek allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Knoxville West Turkey Creek for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Knoxville West Turkey Creek?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Tru by Hilton Knoxville West Turkey Creek?

The closest major airport to Tru by Hilton Knoxville West Turkey Creek is McGhee Tyson Airport (TYS), which is 14.8 mi away (18 minutes by car).

Are there rooms with balconies at Tru by Hilton Knoxville West Turkey Creek?

No, at Tru by Hilton Knoxville West Turkey Creek, there aren't any guestrooms that list a balcony.

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 402 out of 716 reviews
Rating 8 - Good. 136 out of 716 reviews
Rating 6 - Okay. 87 out of 716 reviews
Rating 4 - Poor. 47 out of 716 reviews
Rating 2 - Terrible. 44 out of 716 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

2/10 Terrible

Steven

Very close to the highway, awful sound isolation so it was loud in the room. When I got to my car, I saw that the passenger window was cracked.
Stayed 1 night in Dec 2025

8/10 Good

Jodie

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good breakfast.
Stayed 3 nights in Nov 2025

2/10 Terrible

Stacy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They were not able to check us in due to “the system being down”. The desk clerk had no idea when they would be able to check us in and said that they could not do anything and showed us her blank screen. It was after midnight and we had called twice knowing we would be a later check in. We left the hotel after being told they could not help us. I was then charged for a canceled room. We did not cancel, they would not give us a room that we had reserved and left.
Stayed 1 night in Oct 2025

6/10 Okay

DON

Liked: Cleanliness, staff & service, amenities
Both mattresses were worn out. Breakfast lacked choices
Stayed 3 nights in Oct 2025

2/10 Terrible

Gary

Traveled with partner
Disliked: Property conditions & facilities
Firstly you put it in an ADA room the place was very uninviting The floor was a hard floor I guess that's for the wheelchairs The place basically sucked I'll never go back
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

2/10 Terrible

anthony

Stayed 3 nights in Oct 2025

4/10 Poor

Carl

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival found bed had been made but sheets had not been changed. There was blood and hair on all bedding except the pillow cases. Shower contained mold. Unable to get replacement comforter for 2 days due to staff not knowing where they were. Dirty qtip in elevator for 2 days. Breakfast and coffee was good though!
Stayed 4 nights in Oct 2025

4/10 Poor

Tabitha

Liked: Cleanliness
The room was so loud due to traffic. We barely slept all night.
Stayed 1 night in Oct 2025

10/10 Excellent

tom

Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the simplicity, but top notch quality of our tru hotel. The front desk gals were so incredibly flexible and understanding. All our needs we're met through them. Carla was incredible!!
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The bed sheets were a bit weird: They were woven into a cover blanket in such a way that they left us too hot to sleep or too cold to get back to sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Edwin Connie, Buford

Stayed 1 night in Oct 2025

2/10 Terrible

TINA

Traveled with family
Liked: Cleanliness
The hotel was nice, clean etc. The location right next to busy interstate makes it very loud at night. You can hear every semi-truck.
Stayed 1 night in Oct 2025

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, room comfort
The floors were too dirty to walk on without shoes. When my husband showed the staff member at the front desk a towel where he scooted around after a shower to keep his feet clean she looked disgusted, but didn’t apologize or offer to see management. Not what I expect from anything with the Hilton name.
Stayed 1 night in Oct 2025

10/10 Excellent

Rich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just checked in and everything is great so far. Wish the room had a microwave. Otherwise the amenities are good.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at an affordable price
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2025

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities

Worse than you think. Not worth the high $$$

Mold in the shower, some kind of gross smear spray on the mirror right when you walk in. AC parts falling off, no tissues in the box, TP holder fell off the wall when we tore off the paper. For a “king room” there was hardly any room to walk in, could not fur the roller cart in the door and walk around to unload it. Light switches don’t match up, no microwave??? No closet??? For almost $350 it was the biggest rip off of a Hilton branded hotel we’ve ever been to.
Stayed 1 night in Oct 2025

10/10 Excellent

James, Waynesville

Stayed 1 night in Sep 2025

2/10 Terrible

Melinda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bottom of shower door was covered in mold/mildew. Green and gross. Let them know it was there and our child is allergic to mold and they said they'd have someone clean it "tomorrow".... our checkout day. Knowing she had an allergy.
Stayed 2 nights in Oct 2025

4/10 Poor

marian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025