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Tru by Hilton Knoxville West Turkey Creek

Property class: 2.5

Choose dates to view prices

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

A retail display with various snacks and beverages, including a section for local items and a suggestion to ask for sundries at the front desk.
A modern hotel with a prominent 'tru by Hilton' sign, multiple floors, and a well-lit entrance.
A modern kitchen area with a long counter, bar stools, and a refrigerator stocked with beverages.
A modern lounge area with a blue sofa, colorful pillows, and a wooden table.
A modern lounge area with seating, a reception desk, and large windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
380 Lovell Road, Knoxville, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪9 min walk‬
  • Place, Regal Pinnacle
    ‪2 min drive‬
  • Place, University of Tennessee
    ‪15 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

A neatly made bed with a patterned bedspread, a dark headboard, and a bedside lamp.

Room, 1 King Bed

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

A modern hotel room with a large bed, a desk, and a chair. There is a window with a view of buildings outside.

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A neatly made bed with a patterned bedspread, a dark headboard, and a bedside lamp.

Room, 1 King Bed, Hearing Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Knoxville

Located in Knoxville West, Tru by Hilton Knoxville West Turkey Creek is within a mile (2 km) of sights such as Turkey Creek Shopping Center and Tennova Hospitalist Group. This 80-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Turkey Creek Shopping Center - 9 min walk - 0.5 miles
  • Regal Pinnacle - 2 min drive - 1.7 miles
  • West Town Mall - 6 min drive - 6.7 miles
  • University of Tennessee - 15 min drive - 16.3 miles
  • Neyland Stadium - 17 min drive - 16.9 miles

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Cook Out - ‬20 min walk
  • ‪Texas Roadhouse - ‬17 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

At Tru by Hilton Knoxville West Turkey Creek, guests have access to a gym, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables.
Guests can expect free WiFi and flat-screen TVs with cable channels. Desks are also standard.
Recreational amenities at the hotel include a fitness center.

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  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Frequently asked questions

Is a free cancellation option available at Tru by Hilton Knoxville West Turkey Creek?

Tru by Hilton Knoxville West Turkey Creek offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Knoxville West Turkey Creek?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Knoxville West Turkey Creek on Nov 1, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Tru by Hilton Knoxville West Turkey Creek?

This hotel is situated in Knoxville West within a short 18-minute walk of Turkey Creek Shopping Center. You'll also find Fort Loudoun Lake and Dead Horse Lake Golf Course within a short drive.

Is parking available on site at Tru by Hilton Knoxville West Turkey Creek?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Tru by Hilton Knoxville West Turkey Creek have a casino at the property?

No, Tru by Hilton Knoxville West Turkey Creek doesn't have a casino.

Is there an indoor pool at Tru by Hilton Knoxville West Turkey Creek?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Tru by Hilton Knoxville West Turkey Creek?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include a kitchen and free WiFi.

Are there hot tubs at Tru by Hilton Knoxville West Turkey Creek?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Knoxville West Turkey Creek have a restaurant with a breakfast menu?

Tru by Hilton Knoxville West Turkey Creek offers free breakfast though there is no restaurant.

Does Tru by Hilton Knoxville West Turkey Creek allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Knoxville West Turkey Creek for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Knoxville West Turkey Creek?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Tru by Hilton Knoxville West Turkey Creek?

The closest major airport to Tru by Hilton Knoxville West Turkey Creek is McGhee Tyson Airport (TYS), which is 15 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Tru by Hilton Knoxville West Turkey Creek?

No, there aren't any guestrooms with balconies at Tru by Hilton Knoxville West Turkey Creek.

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 468 out of 821 reviews
Rating 8 - Good. 156 out of 821 reviews
Rating 6 - Okay. 98 out of 821 reviews
Rating 4 - Poor. 51 out of 821 reviews
Rating 2 - Terrible. 48 out of 821 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, great location, and a good complimentary breakfast. The hotel was quiet, comfortable, and conveniently located near restaurants and shopping. We had a wonderful stay and would definitely return!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Would definitely book again!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Tru Hilton was perfect for me. I needed a simple, clean safe spot to stay on a road trip when traveling alone. I would definitely stay here again and it has made me want to see out other Tru Hilton locations. Bonus - great coffee!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms would definitely recommend they add microwaves to the room would stay there more often on my business trips
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first experience at TRU and it was very comfortable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and staff was nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter had to attend her orientation at southwest college. The hotel was really close to college and everything was perfect
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very clean and organized. Our room was mostly clean. The shower though had visible dirt.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and their mattress are comfy! This hotel doesn’t break the bank and gives good quality stay and services
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. The breakfast was very good and staff was very friendly. This location is halfway for our travel to North Carolina to see family. We will definitely make this a stopping point in the future!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located next to a highway ramp and the noise is unbearable so if you’re a lite sleeper be warned.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast was good, our room was clean, staff were courteous & parking was good although we didn’t have a vehicle, some of my friends who also stayed at the hotel did. Overall, great experience.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at an affordable price
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities, clean, and friendly staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Yes room was clean and staff was great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great stop for our drive between Florida and Michigan. We’ve stopped here a few times and we’ve always enjoyed our stay. This time we were on the fourth floor last room on the highway side, it was pretty noisy in the room from the highway noise. So next time we do stay, I would ask for a room at the other end of the hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel lobby is comfortable and lovely, the room was spotlessly clean and incredibly welcoming and comfortable. The bed was very comfortable as well.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent Hotel, is quite new and well equiped for a short stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, staff very polite
Stayed 1 night in Jan 2026