The staff is great. Everyone was pleasant and accommodating. But it was Saturday night and one of the two elevators was out of order and we were on the fourth floor so it was quite a wait to come and go. I asked for an extra pillow and they said they didn't have any. They do not give lotion in the room, you must ask for it. I knew the hotel was right next to the freeway in Turkey Creek and we booked it for its proximity to the shopping but the freeway goes all night long and we underestimated the traffic noise. Even with the A/C unit on,..breakfast was good and plentiful so no complaints there.
Very friendly and welcoming staff. Convenient location
Excellent from start to finish!! Will continue coming back.
The hotel location is close to shops, and grocery stores. Nice hotel to stay and explore parks and attractions, friendly staff and decent breakfast.
Good sized room. Pool was small and smelled a little weird. Clean room. Overall good experience. Location can't be beat!
Right next to a HUGE outdoor mall with all big box stores, restaurants galore, and huge cinema. All within walking distance (if you like to walk). Great location to I-40/75 and I-140 toward Gatlinburg. Hotel had everything and staff was superb! Breakfast /lobby very accommodating. Room was spacious and very comfortable.
Nice hotel in a very good location there was plenty of shopping and dining options near the hotel. Hotel was clean and quiet.
Good hotel with great location near Turkey Creek--lots of stores and restaurants. Breakfast is good although there are few places to sit. I have stayed here multiple times and every time breakfast has been crowded. Rooms are nice and spacious enough. The walls are somewhat thin so you will hear noise from above, next door, and the interstate right outside. Could easily drown that out by turning the fan on. Staff was always friendly and smiling!
The room was clean, the front desk was VERY, attentive. The cleaning staff not good with second night room cleaning. Also, this is the second time with a Marriot Hotel, the room was not what we requested. We were given a handicapped accessible room, of which we did not request.
I travel often to Knoxville for work. The Springhill Suites at Turkey Creek is in a great location for dinner, drinks and shopping, and the staff are very professional and attentive. This hotel has become my first choice in Knoxville when visiting for business.
Nice clean room and friendly staff. Breakfast was excellent. Some noise due to interstate
Very clean, comfy bed, plenty of room.
The room was nice with sitting area for three adults. Malfunctioning toilet had to be reported a couple of times (they tried to fix it once that morning) but no evening maintenance so we had to get the plunger to try to fix it. Everyone was nice and the breakfast was very good. If stayed there again I would ask for the end away from the interstate noise.
The location is absolutely excellent. Turkey Creek is up an coming with brand new restaurants, aspiring to upwards mobile urbanites. The rooms are spotless and I like the somewhat contemporary and upscale decor. The breakfast was less impressive, and as an upward mobile urbanite, I was big time turned off by the fact that the staff had tuned in on the brainwashing FOX News.
Springhill Suites @ Turkey Creek in Knoxville is an excellant place to stay. It is located in the newest and growing shopping are in Knoxville. The hotel is very well maintained and all the staff were helpful and friendly. Our room was very nice with an excellant layout. It was quiet and being totally smoke free, very pleasureable at all times.
SpringHill Suites by Marriott Knoxville at Turkey Creek places you within a 10-minute stroll of Turkey Creek Shopping Center and Tennova Hospitalist Group. This 103-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 103 air-conditioned accommodations feature sitting areas. 43-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Microwaves, refrigerators, and coffee makers are also standard.
At SpringHill Suites by Marriott Knoxville at Turkey Creek, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
The staff is great. Everyone was pleasant and accommodating. But it was Saturday night and one of the two elevators was out of order and we were on the fourth floor so it was quite a wait to come and go. I asked for an extra pillow and they said they didn't have any. They do not give lotion in the room, you must ask for it. I knew the hotel was right next to the freeway in Turkey Creek and we booked it for its proximity to the shopping but the freeway goes all night long and we underestimated the traffic noise. Even with the A/C unit on,..breakfast was good and plentiful so no complaints there.
Very friendly and welcoming staff. Convenient location
Excellent from start to finish!! Will continue coming back.
The hotel location is close to shops, and grocery stores. Nice hotel to stay and explore parks and attractions, friendly staff and decent breakfast.
Good sized room. Pool was small and smelled a little weird. Clean room. Overall good experience. Location can't be beat!
Right next to a HUGE outdoor mall with all big box stores, restaurants galore, and huge cinema. All within walking distance (if you like to walk). Great location to I-40/75 and I-140 toward Gatlinburg. Hotel had everything and staff was superb! Breakfast /lobby very accommodating. Room was spacious and very comfortable.
Nice hotel in a very good location there was plenty of shopping and dining options near the hotel. Hotel was clean and quiet.
Good hotel with great location near Turkey Creek--lots of stores and restaurants. Breakfast is good although there are few places to sit. I have stayed here multiple times and every time breakfast has been crowded. Rooms are nice and spacious enough. The walls are somewhat thin so you will hear noise from above, next door, and the interstate right outside. Could easily drown that out by turning the fan on. Staff was always friendly and smiling!
The room was clean, the front desk was VERY, attentive. The cleaning staff not good with second night room cleaning. Also, this is the second time with a Marriot Hotel, the room was not what we requested. We were given a handicapped accessible room, of which we did not request.
I travel often to Knoxville for work. The Springhill Suites at Turkey Creek is in a great location for dinner, drinks and shopping, and the staff are very professional and attentive. This hotel has become my first choice in Knoxville when visiting for business.