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Recent guest reviews

I don’t like being forced to print a review so that takes away from this stay

I can't say my stay was bad. It was the slamming of doors outside my room early this morning that had me pissed.

Very clean and reasonably priced- also very convenient to the highway

This was a really great stay - my husband and I were on a road trip from Chicago to North Carolina and needed a place halfway to stop for the night. We didn't expect to find a terrific restaurant on site, and were pleasantly surprised at the quality of the meal and the service. Nice room, excellent bed, good sleep. Great breakfast too! I highly recommend this Holiday Inn at Knoxville North.

The hotel is new and is being well-kept. It is conveniently located near the interstate and a number of eating establishments.

Was very pleased with our stay in general! The staff was great upon arrival and departure. This was the first hotel on our entire 10 day trip that the cleaning staff didn’t knock on the door and wake us up hours before check out, thank you! The bed was very comfortable, only downfall was the blackout blinds were not that accommodating. At some of the other Holiday Inns we had stayed at on the trip they had new updates blackouts that were amazing! All in all definitely would stay again!

The property was excellent! Very clean (still quite new). The restaurant was very good (dinner and breakfast were delicious). The front desk attendants were personable; housekeeping staff was nice as well. We had a wonderful stay. Would definitely visit here again.

Nice remodeled hotel and near everything. Would request the hotel to everyone i know.

Hotel was new the staff where cordial and helpful.

New hotel with good access to major roads. Breakfast option and bar available.

Very clean and comfy beds!!!! 5 minutes from campus!

Very clean, friendly staff, good rates. Very modern rooms. Good location.

Great staff and clean hotel. Definitely would recommend staying there to anyone.

Great place to stay after a long drive! The hotel is right off the freeway, plenty of dining choice around.

Merchants Center Blvd. Knoxville TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located 0.9 mi (1.5 km) from Knoxville Expo Center, Holiday Inn Knoxville N - Merchant Drive is within a 10-minute drive of Knoxville Convention Center. This 122-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Holiday Inn Knoxville N - Merchant Drive's 122 heated rooms provide sofa beds, microwaves, and refrigerators. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.


Property features

At Holiday Inn Knoxville N - Merchant Drive, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and laundry facilities.

Room options

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

2 Queen Beds | Sleeps 4

Standard Room

1 King Bed | 2 Queen Beds | Sleeps 3

Guest reviews for Holiday Inn Knoxville N - Merchant Drive

Everyone (11) Couples (2) Family (6)
4
Everyone

I don’t like being forced to print a review so that takes away from this stay

By on Dec 21, 2019

Review comment responded on Dec 30, 2019

So sorry

3
Family

I can't say my stay was bad. It was the slamming of doors outside my room early this morning that had me pissed.

By on Nov 3, 2019

Review comment responded on Nov 9, 2019

I am sorry.

5
Family

Very clean and reasonably priced- also very convenient to the highway

By on Oct 20, 2019

Review comment responded on Oct 20, 2019

Thank you for reviewing you stay with us, we appreciate your honest feedback. We hope to see you again.

1
Everyone

By on Aug 5, 2019

Review comment responded on Aug 8, 2019

Thank you for your review.

5
Partner Couples Family

This was a really great stay - my husband and I were on a road trip from Chicago to North Carolina and needed a place halfway to stop for the night. We didn't expect to find a terrific restaurant on site, and were pleasantly surprised at the quality of the meal and the service. Nice room, excellent bed, good sleep. Great breakfast too! I highly recommend this Holiday Inn at Knoxville North.

By on Jul 25, 2019

Review comment responded on Jul 25, 2019

Thank you for staying with us and for your recommendation. We are so happy you enjoyed your stay with us, please come see us again.

4
Family Family

The hotel is new and is being well-kept. It is conveniently located near the interstate and a number of eating establishments.

By on Jun 27, 2019

Review comment responded on Jul 1, 2019

Thank you so much for your positive feedback we are delighted you enjoyed your stay. Come visit us again.

5
Partner Couples Family

Was very pleased with our stay in general! The staff was great upon arrival and departure. This was the first hotel on our entire 10 day trip that the cleaning staff didn’t knock on the door and wake us up hours before check out, thank you! The bed was very comfortable, only downfall was the blackout blinds were not that accommodating. At some of the other Holiday Inns we had stayed at on the trip they had new updates blackouts that were amazing! All in all definitely would stay again!

By on Jun 19, 2019

Review comment responded on Jul 1, 2019

Thank you for choosing the Holiday Inn Knoxville North during your stay in the Knoxville area, we are so delighted you enjoyed your stay with us. We do appreciate your feedback and will share with our team as well as management staff.

5
Business Business

By on Jun 6, 2019

Review comment responded on Jun 14, 2019

Thank you for the positive feedback

5
Everyone

By on Apr 25, 2019

Review comment responded on May 6, 2019

Thank you for taking the time to leave a review, we appreciate your feedback.

5
Everyone

The property was excellent! Very clean (still quite new). The restaurant was very good (dinner and breakfast were delicious). The front desk attendants were personable; housekeeping staff was nice as well. We had a wonderful stay. Would definitely visit here again.

By on Apr 9, 2019

Review comment responded on Apr 23, 2019

We hope to see you again.

Holiday Inn Knoxville N - Merchant Drive

5634 Merchants Center Blvd., Knoxville, TN 37912
url importing https://www.orbitz.com/Knoxville-Hotels-Holiday-Inn-Knoxville-N---Merchant-Drive.h17968407-p2.Hotel-Reviews