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Recent guest reviews

Very clean! We didn’t want to leave! The hotel was new and the staff was welcoming. Would stay again

Everything about the property fully satisfied expectations. But the breakfast exceeded them. Hearty fare, hot and prepared to order (not under a heat lamp). Packaged up for takeout or served in the restaurant, whatever your preference.

No breakfast, bad location. For the money no way had to sleep with one eye open

Very clean, really nice beds, Shower was nice and staff was friendly. The only negative was the internet didn't work great at times. But overall this is a wonderful newer hotel. This was an overnight stay as we were passing through. I would stay here again.

This place felt clean and well taken care of. Especially right now that is huge.

I don’t like being forced to print a review so that takes away from this stay

I can't say my stay was bad. It was the slamming of doors outside my room early this morning that had me pissed.

Very clean and reasonably priced- also very convenient to the highway

This was a really great stay - my husband and I were on a road trip from Chicago to North Carolina and needed a place halfway to stop for the night. We didn't expect to find a terrific restaurant on site, and were pleasantly surprised at the quality of the meal and the service. Nice room, excellent bed, good sleep. Great breakfast too! I highly recommend this Holiday Inn at Knoxville North.

The hotel is new and is being well-kept. It is conveniently located near the interstate and a number of eating establishments.

Was very pleased with our stay in general! The staff was great upon arrival and departure. This was the first hotel on our entire 10 day trip that the cleaning staff didn’t knock on the door and wake us up hours before check out, thank you! The bed was very comfortable, only downfall was the blackout blinds were not that accommodating. At some of the other Holiday Inns we had stayed at on the trip they had new updates blackouts that were amazing! All in all definitely would stay again!

The property was excellent! Very clean (still quite new). The restaurant was very good (dinner and breakfast were delicious). The front desk attendants were personable; housekeeping staff was nice as well. We had a wonderful stay. Would definitely visit here again.

Nice remodeled hotel and near everything. Would request the hotel to everyone i know.

Hotel was new the staff where cordial and helpful.

New hotel with good access to major roads. Breakfast option and bar available.

Very clean and comfy beds!!!! 5 minutes from campus!

Very clean, friendly staff, good rates. Very modern rooms. Good location.

Merchants Center Blvd. Knoxville TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located 0.9 mi (1.5 km) from Knoxville Expo Center, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel is within a 10-minute drive of Knoxville Convention Center. This 122-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel's 122 heated rooms provide sofa beds, microwaves, and refrigerators. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.


Property features

At Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and laundry facilities.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 3

Guest reviews for Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Everyone (12) Couples (4) Family (9)
5
Family

Very clean! We didn’t want to leave! The hotel was new and the staff was welcoming. Would stay again

By on Feb 24, 2021

5
Everyone

Everything about the property fully satisfied expectations. But the breakfast exceeded them. Hearty fare, hot and prepared to order (not under a heat lamp). Packaged up for takeout or served in the restaurant, whatever your preference.

By , from Washington, DC on Dec 19, 2020

2
Family with small children Family

No breakfast, bad location. For the money no way had to sleep with one eye open

By , from Rosemount on Jul 13, 2020

5
Partner Couples Family

Very clean, really nice beds, Shower was nice and staff was friendly. The only negative was the internet didn't work great at times. But overall this is a wonderful newer hotel. This was an overnight stay as we were passing through. I would stay here again.

By , from Sturgis, Michigan on Jul 2, 2020

5
Partner Couples

This place felt clean and well taken care of. Especially right now that is huge.

By , from Knoxville on Jun 13, 2020

Review comment responded on Jun 16, 2020

Thank you for your kind comments, our staff takes pride in their work and want all guest to feel relaxed and safe during their stay. Please stay with us again when you are in the Knoxville area.

4
Everyone

I don’t like being forced to print a review so that takes away from this stay

By on Dec 21, 2019

Review comment responded on Dec 30, 2019

So sorry

3
Family

I can't say my stay was bad. It was the slamming of doors outside my room early this morning that had me pissed.

By on Nov 3, 2019

Review comment responded on Nov 9, 2019

I am sorry.

5
Family

Very clean and reasonably priced- also very convenient to the highway

By on Oct 20, 2019

Review comment responded on Oct 20, 2019

Thank you for reviewing you stay with us, we appreciate your honest feedback. We hope to see you again.

1
Everyone

By on Aug 5, 2019

Review comment responded on Aug 8, 2019

Thank you for your review.

5
Partner Couples Family

This was a really great stay - my husband and I were on a road trip from Chicago to North Carolina and needed a place halfway to stop for the night. We didn't expect to find a terrific restaurant on site, and were pleasantly surprised at the quality of the meal and the service. Nice room, excellent bed, good sleep. Great breakfast too! I highly recommend this Holiday Inn at Knoxville North.

By on Jul 25, 2019

Review comment responded on Jul 25, 2019

Thank you for staying with us and for your recommendation. We are so happy you enjoyed your stay with us, please come see us again.

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

5634 Merchants Center Blvd., Knoxville, TN 37912
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