DoubleTree by Hilton Kitchener

4.0 star property
Art Deco hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Room options

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With 2 Queen Beds-Mobility And Hearing Accessible With Roll In Shower

  • Sleeps 6

Two-Room King Suite

  • Sleeps 4

King Room With Sofabed

  • Sleeps 4

2 Queens With Sofabed

  • Sleeps 6

Guest Room With 1 King Bed And Sofa Bed-Hearing Accessible

  • Sleeps 4

2 Queen Beds With Sofabed Suite

  • Sleeps 6

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About the neighborhood

Kitchener

Located in Centreville Chicopee, DoubleTree by Hilton Kitchener is a leisurely stroll from sights such as Fairview Park and Cineplex Cinemas Kitchener. This 75-room, 4-star hotel has an indoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Fairview Park - 8 min walk - 0.5 miles
  • Chicopee Ski and Summer Resort - 11 min walk - 0.6 miles
  • Chicopee Tube Park - 12 min walk - 0.6 miles
  • Cineplex Cinemas Kitchener - 16 min walk - 0.9 miles
  • Cineplex Cinemas Kitchener - 16 min walk - 0.9 miles

Getting around

  • Kitchener Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 54 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪HomeTaste - Indian Restaurant, Catering and Tiffin Service - ‬14 min walk
  • ‪Jack Astor's Bar & Grill - ‬12 min walk

About this property

DoubleTree by Hilton Kitchener

Art Deco hotel with a 24-hour front desk and a coffee shop
Guests of DoubleTree by Hilton Kitchener enjoy an indoor pool, free WiFi in public areas, and a conference center. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a microwave in a common area, a computer station, and laundry facilities.
42-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. IPod docks, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 18.95 for adults and CAD 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Arbor Kitchen
  • Starbucks

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 56.50 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (20 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 18.95 for adults and CAD 11.95 for children
  • Pet fee: CAD 56.50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton Kitchener?

DoubleTree by Hilton Kitchener offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Kitchener?

As of Dec 19, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Kitchener on Dec 24, 2025 start from $95.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to DoubleTree by Hilton Kitchener?

This hotel is situated in Centreville Chicopee within a short 11-minute walk of Fairview Park and also 15 minutes on foot from Chicopee Tube Park. You'll also find Chicopee Ski and Summer Resort and Cineplex Cinemas Kitchener less than a mile away.

Will I be able to park at DoubleTree by Hilton Kitchener?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does DoubleTree by Hilton Kitchener feature a casino at the property?

No, DoubleTree by Hilton Kitchener doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Kitchener?

Yes, this hotel has an indoor pool.

Is DoubleTree by Hilton Kitchener a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as a bar.

Does DoubleTree by Hilton Kitchener have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton Kitchener have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Kitchener serves buffet breakfast for a surcharge each morning at Arbor Kitchen.

Will DoubleTree by Hilton Kitchener allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Kitchener for a fee of CAD 56.50 per pet, per stay.

Are there connecting rooms at DoubleTree by Hilton Kitchener?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from DoubleTree by Hilton Kitchener?

The closest major airport to DoubleTree by Hilton Kitchener is Kitchener, ON (YKF-Region of Waterloo Intl.), which is 4.2 mi away (8 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton Kitchener?

No, at DoubleTree by Hilton Kitchener, there aren't any guestrooms that list a balcony.

Does DoubleTree by Hilton Kitchener have a wedding venue?

Take advantage of the wedding venue at DoubleTree by Hilton Kitchener if you plan to say "I do" during your trip.

DoubleTree by Hilton Kitchener Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 344 out of 635 reviews
Rating 8 - Good. 175 out of 635 reviews
Rating 6 - Okay. 54 out of 635 reviews
Rating 4 - Poor. 28 out of 635 reviews
Rating 2 - Terrible. 34 out of 635 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tristan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. We were in the renovated section. The rooms were stunning and very comfortable beds. Big beautiful bathroom. And lovely lobby, sitting areas and the Starbucks is a huge bonus!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammad Najim

Liked: Cleanliness, staff & service, property conditions & facilities
Super great Amazing stuff specially Lady Ghayatri at the front desk was very professional and helpful Will definitely visit again once I m in Kitchener
Stayed 2 nights in Sep 2025

8/10 Good

marsha

Stayed 1 night in Sep 2025

8/10 Good

Sarah

Stayed 1 night in Sep 2025

10/10 Excellent

Tulsiedai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, restaurants nearby and loved the cookies.
Stayed 1 night in Sep 2025

10/10 Excellent

Rahul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Beautiful place
Stayed 1 night in Sep 2025

10/10 Excellent

LI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about this hotel. It’s right by the highway but quiet in room. Front desk staff was very friendly and offer the welcome guest cookie and water. Room is clean while amenities are sufficient as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Donnalu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk check-in was excellent, friendly young woman who got me in quickly and efficiently
Stayed 1 night in Sep 2025

10/10 Excellent

Chi Yan, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for business. Clean firm bed and friendly services. The buffet breakfast is great with freshly made omelette bar and Starbucks coffee. Easy access off main road with many restaurants nearby. I went to Del’s Italian for stone-oven pizza. It was great. Can go shopping at Fairview Park Mall within few mins drive.
Stayed 1 night in Sep 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good, nothing negative, great hotel
Stayed 1 night in Sep 2025

2/10 Terrible

robert

Business traveler
Liked: Staff & service, amenities
There was urine in the toilet and hair in shower . The bathroom walls were all peeling which is usually a sign of mold . There were two parties : the room beside me and the other above me. I understand it’s the long weekend but there was ruckus all night into the early morning.
Stayed 1 night in Aug 2025

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Aug 2025

6/10 Okay

Camille Elizabeth Elizabeth

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
This property was rated a 4-star. Unfortunately, the daily housekeeping, didn’t come until 7:30pm after I called the front desk. The next night same thing, I called at 5:30 and at 8pm someone knocked on our door—“do you want your room cleaned?” So for our stay we had cleaning one of the days. Next, we had to leave one day early on our 5 day trip for a funeral. Both the hotel and Expedia, said it was the other person’s fault for not allowing us to cancel with a refund—we gave them 3 days notice. This went on for three days. We were incredibly disappointed. So, it’s either, book your hotel direct from the hotels website or makes sure you book with clear conditions!!! (I can’t tell you which one is better as both parties blamed it on the other one!!!)
Stayed 5 nights in Aug 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kait

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff, beautiful hotel and property. Our phone did not work and that was concerning to me and my only critique.
Stayed 1 night in Aug 2025

10/10 Excellent

Beverley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Gurley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service! Everyone was so polite and welcoming. Great and Swift service by all departments!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the warm delicious cookies at check in, friendly helpful staff. Did not take part in the pricey breakfast buffet,
Stayed 1 night in Aug 2025

10/10 Excellent

Jeevan

Stayed 1 night in Aug 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Shalene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds. Great reception. Thanks so much.
Stayed 1 night in Aug 2025