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Holiday Inn Kitchener-Waterloo Conference Center

3.0 out of 5.0

Recent guest reviews

Worst hotel ever !! sold my old books on amazon. It's been more than 10 days. I am not getting payment because their team has put wrong account details . I got message from bank that the payment has been rejected due to wrong beneficiary name and the sender will have to reinitiate the payment. When i asked amazon to do so, they are not even listening. I have even sent the message i received from bank. Amazon is not ready to check bank account details. They must have got the NEFT rejection message but nobody is helping me out. These people are making money like this only.

We came for a tournament and were pleased at the close proximity to area venues and the facilities offered by the hotel. The restaurant staff were wonderful during our meals there and hotel staff were very helpful with all requests. The common areas in the hotel are pleasant. The rooms in the older part of the hotel are dated and walls and floors thin so the noise of the occupants above and around us made for a less than peaceful rest. Would stay here again, but would ask for a tower room.

Stayed here for a business trip in late February. The bar/restaurant area is nice and the staff are friendly and provide great service. However, the rooms need some attention. The paint was peeling off the walls in the bathroom and I couldn't regulate the temperature in the room very well.

We stayed at this hotel because it was close to the venue where my daughters were cheerleading. While the location was convenient, I would not stay again. Rooms were very loud. Kids running up and down the halls until at least midnight. Because the halls are so long, basically there is no quiet at all. There was rust in the bathroom tub, no towels in the hotel pool, even when we asked the front desk for some. We forgot some toys in the hotel that were important to my daughter and I had to call 3 times until I finally found someone at the front desk who cared enough to get someone to look. Wifi was very slow. They jacked up the room prices for the weekend and what I paid was a not worth it at all.

We stayed here for my brothers soccer tournament and were very pleased with the staff and the hotel. We were pleasently greeted and felt welcome upon arrival. The front desk staff was always very happy to help with any questions or concerns. The dining room had a pleasently surprising diner selection. Pros: Guest Service Pools Clean Rooms Quiet Cons: A bit out of the way

very clean, was a bit noisy due to OBA finals nearby. Restaurants nearby and not far off the 401.Make sure you ask for the renovated rooms for not all are done. Has a pool and restaurant but service was slow.

Nice hotel. Not free breakfast unfortunately. Was in the older part but still nice rooms with a patio. The new rooms are nice as well. Close to restaurants. Updated in the last few years. Good for large or small groups.

Sad hotel, We had a pet so were forced to stay in the worn and poorly put together section at the back of the hotel. Perhaps consider allowing pets in a portion of the renovated tower rooms, we would have been glad to pay a higher rate for a room that had been renovated in the last 30 years. If you are traveling with a pet the Delta Waterloo doesn't limit you to inferior accommodation. I suggest you stay there. Beyond being put out to pasture for staying with a pet, the room itself was dubious . It's in the style of a 50s roadside hotel, that went out of fashion several decades ago. It smelled of age and bleach. The bathroom was small and had low ceilings with a nice florescent light tube filled with bonus dead bugs (see image). The fixtures were rusty and tub had mildew in the seams (see image) . Walls had stains, water damage and distress (see image). Heating unit in the room was an antique and the blew out musty air. Dissapointed in the brand. I haven't stayed at a worse, or more out of date Holiday Inn.

Check in was friendly and efficient. The staff are pleasant. Our room we can tell is on the older side, but extremely clean, and comfortable. The room could be updated for a better heating/cooling system, and the tub needs to be re-striped as it is slippery when entering, or maybe a tub mat. The staff are wonderful, and friendly, and you know they work hard. This hotel has an indoor pool and fitness centre, and the buffet breakfast is wonderful. The service again is fantastic.

Recently stayed for one night do finish our Christmas shopping with my husband, hotel is next to Fairview mall. Very clean rooms. Will stay there again if in Kitchener. Staff were very courteous and friendly! Lots of restaurants in walking distance as well.

30 Fairway Rd S Kitchener ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Kitchener-Waterloo Conference Center places you within a leisurely stroll of Fairview Park and Chicopee Tube Park. This 184-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking. It's in central Kitchener and also close to Chicopee Ski and Summer Resort and Rockway Golf Course.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10 AM.


All 184 air-conditioned rooms provide balconies or patios, iPod docks, and sofa beds. 42-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Coffee makers, free newspapers, and free local calls are also standard.

Property features

At Holiday Inn Kitchener-Waterloo Conference Center, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with an airport shuttle at scheduled times for CAD 92 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and 13 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

58.0% of guests recommend this hotel

Total of 312 reviews