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Holiday Inn Kitchener-Waterloo Conference Center

3.0 out of 5.0

Recent guest reviews

We stayed here for my brothers soccer tournament and were very pleased with the staff and the hotel. We were pleasently greeted and felt welcome upon arrival. The front desk staff was always very happy to help with any questions or concerns. The dining room had a pleasently surprising diner selection. Pros: Guest Service Pools Clean Rooms Quiet Cons: A bit out of the way

very clean, was a bit noisy due to OBA finals nearby. Restaurants nearby and not far off the 401.Make sure you ask for the renovated rooms for not all are done. Has a pool and restaurant but service was slow.

Nice hotel. Not free breakfast unfortunately. Was in the older part but still nice rooms with a patio. The new rooms are nice as well. Close to restaurants. Updated in the last few years. Good for large or small groups.

Sad hotel, We had a pet so were forced to stay in the worn and poorly put together section at the back of the hotel. Perhaps consider allowing pets in a portion of the renovated tower rooms, we would have been glad to pay a higher rate for a room that had been renovated in the last 30 years. If you are traveling with a pet the Delta Waterloo doesn't limit you to inferior accommodation. I suggest you stay there. Beyond being put out to pasture for staying with a pet, the room itself was dubious . It's in the style of a 50s roadside hotel, that went out of fashion several decades ago. It smelled of age and bleach. The bathroom was small and had low ceilings with a nice florescent light tube filled with bonus dead bugs (see image). The fixtures were rusty and tub had mildew in the seams (see image) . Walls had stains, water damage and distress (see image). Heating unit in the room was an antique and the blew out musty air. Dissapointed in the brand. I haven't stayed at a worse, or more out of date Holiday Inn.

Check in was friendly and efficient. The staff are pleasant. Our room we can tell is on the older side, but extremely clean, and comfortable. The room could be updated for a better heating/cooling system, and the tub needs to be re-striped as it is slippery when entering, or maybe a tub mat. The staff are wonderful, and friendly, and you know they work hard. This hotel has an indoor pool and fitness centre, and the buffet breakfast is wonderful. The service again is fantastic.

Recently stayed for one night do finish our Christmas shopping with my husband, hotel is next to Fairview mall. Very clean rooms. Will stay there again if in Kitchener. Staff were very courteous and friendly! Lots of restaurants in walking distance as well.

We'd reserved our room ahead of time, as we were attending a wedding (end of September). I thought I'd previously left a review, but think I rated the wrong location! Everything went perfectly, the room was spotlessly clean, the desk clerks were very helpful and friendly, and made us feel welcome. We're looking forward to another trip to Kitchener, and will definitely book a room with you again. Thank You.

We stayed at this hotel and read the reviews prior to arriving. I knew that there was a new remodelled area and an old very outdated area. When I arrived I immediately asked for a room in the tower as the reviews of the 'back' of the hotel where not very pleasant. We had a lovely stay. The rooms are completely remodelled and the beds are fantastic. We had others from our hockey team staying in the back area and they did not have the same wonderful experience.

After a long drive it was a pleasure to check into the Holiday Inn Kitchener and get a room without a reservation. Our room was clean, cozy, and spacious. We especially enjoyed the sauna, swimming pool, and jacuzzi. This Holiday Inn property is easy to navigate around as it's the perfect size. In the summer months the outdoor pool is open. An extra perk was the free coffee at the entrance of the restaurant. Staying at the Holiday Inn, Kitchener is a nice way to get some peace and relaxation before venturing onto the cosmopolitan city of Toronto.

After my last experience at a holiday Inn I read the reviews which helped with my choice of rooms. I requested a room in the tower. Very nice quiet room with a heated floor in the bathroom. very nice. Make sure you don't stay in the other part of the hotel as my friend said it wasn't nice at all.

30 Fairway Rd S Kitchener ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Kitchener-Waterloo Conference Center places you within a leisurely stroll of Fairview Park and Chicopee Tube Park. This 184-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking. It's in central Kitchener and also close to Chicopee Ski and Summer Resort and Rockway Golf Course.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10 AM.


All 184 air-conditioned rooms provide balconies or patios, iPod docks, and sofa beds. 42-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Coffee makers, free newspapers, and free local calls are also standard.

Property features

At Holiday Inn Kitchener-Waterloo Conference Center, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with an airport shuttle at scheduled times for CAD 92 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and 13 meeting rooms.

Room options

Standard Room

Full 1 | King 1 | Sleeps 2

Deluxe Room

Full 1 | King 1 | Sleeps 2

Room, 1 King Bed, Tower

King 1 | Sleeps 3

Room, 1 King Bed, Accessible (Wheelchair)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

58% of guests recommend this hotel

Total of 308 reviews