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Grand Hotel Excelsior Port Royal

3.5 star property

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Photo gallery for Grand Hotel Excelsior Port Royal

Boating
Exterior
Family Suite | In-room safe, individually decorated, individually furnished, desk
Breakfast, lunch, dinner served; beach views
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
1 Port Royal Street, Kingston, Saint Andrew
  • Place, Old Naval Hospital
    ‪5 min walk‬
  • Place, St Peter’s Church
    ‪6 min walk‬
  • Place, Fort Charles
    ‪10 min walk‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪11 min drive‬

Room options

View all photos for Connecting Standard Double Room

Connecting Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Connecting Standard Double Room

  • 703 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Family Suite

Family Suite | In-room safe, individually decorated, individually furnished, desk

Family Suite

  • 858 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

Bond Suite

  • Ocean view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Superior King

Connecting Superior King | In-room safe, individually decorated, individually furnished, desk

Connecting Superior King

  • 702 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Family Room

Family Room | In-room safe, individually decorated, individually furnished, desk

Family Room

  • Beach view
  • 507 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

  • Park view
  • 192 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, individually decorated, individually furnished, desk

Deluxe King Room

  • Partial sea view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • Garden view
  • 351 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room | In-room safe, individually decorated, individually furnished, desk

Superior King Room

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kingston

Located in Port Royal, Grand Hotel Excelsior Port Royal is within a 10-minute walk of poplar sights like Fort Charles. This 60-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Old Gaol House - 4 min walk - 0.3 miles
  • Old Naval Hospital - 5 min walk - 0.3 miles
  • St Peter’s Church - 6 min walk - 0.3 miles
  • Fort Charles - 10 min walk - 0.6 miles
  • Jamaica Conference Center - 29 min drive - 17.1 miles

Getting around

  • Norman Manley Intl. Airport (KIN) - 10 min drive

Restaurants

  • ‪Jav-nick Restaurant - ‬38 min drive
  • ‪Ken's Wildflower Bar and lounge - ‬39 min drive
  • ‪Jolly's Seafood Restaurant - ‬38 min drive
  • ‪Captains Bakery - ‬36 min drive
  • ‪Acropolis Gaming & Entertainment Centre - ‬39 min drive

About this property

Grand Hotel Excelsior Port Royal

Guests of Grand Hotel Excelsior Port Royal enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 20 per person roundtrip, as well as an area shuttle for a fee. Helpful staff can provide dry cleaning/laundry services and concierge services. Additional amenities include express check-out, a terrace, and laundry facilities.
Guests can expect to find free WiFi and 32-inch TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and ironing boards are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Red Jack

Things to do

  • 24-hour pool access
  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1950
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Rollaway bed fee: USD 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

Is a free cancellation option available at Grand Hotel Excelsior Port Royal?

Grand Hotel Excelsior Port Royal offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Grand Hotel Excelsior Port Royal?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Excelsior Port Royal on Feb 28, 2026 start from 114.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Grand Hotel Excelsior Port Royal?

This hotel is situated in Port Royal within a 10-minute walk of Fort Charles, Old Gaol House, and Old Naval Hospital. You'll also find Lime Cay Beach and Naval Cemetery within a short drive.

Is parking available on site at Grand Hotel Excelsior Port Royal?

Yes, there is accessible parking available.

Does Grand Hotel Excelsior Port Royal feature a casino?

No, Grand Hotel Excelsior Port Royal doesn't have a casino.

Is there an indoor pool at Grand Hotel Excelsior Port Royal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

Is Grand Hotel Excelsior Port Royal good for couples?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a beachfront restaurant.

Does Grand Hotel Excelsior Port Royal have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grand Hotel Excelsior Port Royal have a restaurant that serves breakfast?

Yes, Grand Hotel Excelsior Port Royal serves free buffet breakfast at Red Jack each morning.

Does Grand Hotel Excelsior Port Royal allow pets to stay for free?

No, pets aren't allowed at Grand Hotel Excelsior Port Royal.

Does Grand Hotel Excelsior Port Royal have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Grand Hotel Excelsior Port Royal?

The closest major airport to Grand Hotel Excelsior Port Royal is Norman Manley Intl. Airport (KIN), which is 6.2 mi away (10 minutes by car).

Are there rooms with balconies at Grand Hotel Excelsior Port Royal?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or park views.

Grand Hotel Excelsior Port Royal Reviews

Reviews

6.6
Rating 10 - Excellent. 198 out of 908 reviews
Rating 8 - Good. 223 out of 908 reviews
Rating 6 - Okay. 222 out of 908 reviews
Rating 4 - Poor. 116 out of 908 reviews
Rating 2 - Terrible. 149 out of 908 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breathtaking views and fabulously tranquil seems hardly possible its so close the Kingston town and the airport. Fabulously spacious and beautifully decorated room. Staff were very helpful & accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Always the kindest staff and greatest view. Rooms are spotless with comfortable beds and cold AC!
Stayed 1 night in Nov 2025

8/10 Good

Venessa

Traveled with group, Traveled with partner, Traveled with family
The room was good and the service as well.
Stayed 3 nights in Nov 2025

2/10 Terrible

Christopher

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ridiculous menu the most embarrassing place to call hotel, this place has lost its value, no fresh towels every night after getting in off the road have to go front desk and beg for towels n wash cloth, and u better not have an appetite as there breakfast is a disgrace with no effort to feed you, this my last time staying here, not sure if it's new management but i can tell you we definitely wont be going back ever it was very disgusting
Stayed 4 nights in Nov 2025

10/10 Excellent

Austin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean, restaurant was outstanding - I got snapper Escovitch and shrimp martini. The view is unbeatable in Port Royale. Very calm atmosphere and they will arrange pickup for airport 24/7.
Stayed 1 night in Nov 2025

10/10 Excellent

shena

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 3 nights in Nov 2025

10/10 Excellent

FALLON, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
The hospitality is unmatched! The cleanliness and food was amazing! The pool was everything. Quaint calm getaway can’t wait to comeback.
Stayed 1 night in Oct 2025

10/10 Excellent

shena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

shena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Oct 2025

10/10 Excellent

Sasher-Gaye

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great for my type of vacation. Everything I needed was in walking distance of the hotel. Only thing wrong was that the tv didn't work but it didn't diminish from my comfort. I will be back 😄
Stayed 4 nights in Oct 2025

10/10 Excellent

ANDRES, Panama City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100%
Stayed 2 nights in Aug 2025

10/10 Excellent

Ramand

Stayed 1 night in Sep 2025

6/10 Okay

Jillian

Stayed 3 nights in Sep 2025

8/10 Good

Lawrence, New Orleans

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 1 nighter very comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Michael, Chicago

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Rashauna

Decent stay
Stayed 1 night in Aug 2025

6/10 Okay

stacey

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Front desk staff were very welcoming. Bar/restaurant staff could use a little work. Not attentive customer service lacking
Stayed 1 night in Aug 2025

10/10 Excellent

Lawrence, New Orleans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a 1 nighter that went well. No problems or issues.
Stayed 1 night in Aug 2025

6/10 Okay

Ladislaus

Traveled with partner
Location and quiet but room could use some updating.
Stayed 2 nights in Aug 2025

6/10 Okay

Keisha

Disliked: Cleanliness

Don't waste your time

Nothing to do at this hotel smh and the food was not that good
Stayed 2 nights in Aug 2025

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my time at the hotel and Remi makes the best drinks
Stayed 2 nights in Aug 2025

10/10 Excellent

Donovan

Stayed 1 night in Aug 2025

2/10 Terrible

Graham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this place! I’ve stayed in backpackers to luxury hotels all over the world and I reckon this place is across the board the worst! Where to start…..on check in… TV didn’t work, safe didn’t work, no wi-fi. After numerous complaints to staff that couldn’t care less. They came to my room and fixed nothing! This place is falling apart. It’s like an abandoned resort. No one is here! They told me I’d have to wait till tomorrow to change rooms. The next morning I finally “lost it” and abused the staff in front of people checking in. Finally they started organising my new room but still had to wait till 3 pm! 24 hours to get a new room which wasn’t much better. The restaurant was terrible. The first three items on the menu I tried to order they didn’t have! Had to go with a horrible beef burger. Actually sitting outside on the waterfront was pretty nice. However after an hour and multiple requests to the waiter I finally got my change for the meal. I was assuming he was hoping I would forget. Every staff member in this place doesn’t care. Service apart from a couple of people was pathetic. Breakfast was supposed to be 7.30 am. About 8.20 they started getting organised. This place is so bad it’s actually funny! The aircon in the room was like a jet taking off every time it kicked in. The area around here is just a dump. There is nothing here apart from basically a shanty town. I could write pages about this “resort”. Stay away!!!
Stayed 3 nights in Jul 2025

8/10 Good

Anthony, The Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for early airport departure or late arrival. Simple accommodation recover for the next leg.
Stayed 1 night in Jul 2025

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