Good
The food was delicious and our room was very clean
The towels where not clean!! And the bed was hard.
What I love is that the hotel was close to everything like Devon house Starbuck and fantana pharmacy and the mall was not far either. I like the fact that it was not far from everything. Although I did not walk to anything. love the surrounding.
Liked the comfy home away from home feeling. Well attended grounds with special emphasis on the environment.
The setting was intimate and beautiful, the staff excellent and the food great
I like the friendliness of the staff, and the food is excellent
Staff was very patient and friendly. Hotel location is centrally located to shopping and dining. The hotel also has a night club on the premises. I'll recommend this hotel for it's privacy and comfort.
My husband and I stayed at this property before and loved it so much we went back. Our stay was great. The staff are all friendly and professional. My only recommendation, is to have the rugs in the parlor replaced.
Nice and relaxing Morning buffet breakfast excellent
The Jamaican continental breakfast was fantastic. Meals and drinks in the Regency were a bit pricey, but the quality was good.
this was a wonderful experience and i enjoy every moment of it
The hotel staff were courteous. The Jamaican breakfast was great. My room was on the first floor by the entrance which was a bit noisy and needed more attentive care, preferably bleached in the bathroom tiles. Couple spots needed wallpaper reapplied. Overall it was enjoyable.
Hotel rooms are not 'all suites' . My room was just an average size room with an extra coach bed. It was more like a motel room not a suite. Perhaps they should drop the all suite from their name and be called terra nova hotel instead.
The room was huge, huge bathroom, very comfortable bed. The staff is professional...I definately will be stayin here each time I come to Kingston..
My experience was wonderful as I was greeted the staff all was excellent. Except for one staff who work the front desk at night a female, was very unprofessional. Ask for assistance was acknowledge but went no where of getting the job done. Despite that it didn't spoil my stay there.
They advertise the hotel as an all suites hotel. In my experience that is a separate living room from bed room. This is not the case. My room had a king size bed and a love seat right next to it. No separate sitting room. As far as I am concerned this is false advertizing!!
Located in Half Way Tree, Terra Nova All Suite Hotel is a leisurely stroll from sights such as Devon House and Peter Tosh Museum. This 46-room, 4-star resort has 3 restaurants along with conveniences like a casino and an outdoor pool.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 11:30 AM. There are ample dining options with 3 onsite restaurants, including The Regency Room, which specializes in international cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
The 46 rooms are air-conditioned and have an array of amenities, including iPod docks, minibars, and coffee makers. 46-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks. Change of towels is available on request.
Terra Nova All Suite Hotel features a casino, a nightclub, and an outdoor pool. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 40 per person one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a gym, a spa tub, and free WiFi in public areas.
Good
The food was delicious and our room was very clean
The towels where not clean!! And the bed was hard.
Dear Valued Guest, Thank you for choosing The Terra Nova All-Suite Hotel, and especially for taking the time to share with us your feedback. We are grateful for your review highlighting aspects of your recent stay with us and are disheartened to understand from your review that we did not meet your expectations. We remain grateful for comments like these that help us to improve our product on a daily basis, and with these improvements, we would love to have the opportunity to host you again. Please reach out to us as we would love to have further details in order to fix the bedding issue.
What I love is that the hotel was close to everything like Devon house Starbuck and fantana pharmacy and the mall was not far either. I like the fact that it was not far from everything. Although I did not walk to anything. love the surrounding.
Dear Gloria, We appreciate your review. Thank you for highlighting that our location was perfect for your visit. We also hope that your stay was just as comfortable.
Liked the comfy home away from home feeling. Well attended grounds with special emphasis on the environment.
It is a great pleasure for us to learn about your recent experience at The Terra Nova All-Suite Hotel. Thank you so much for choosing us and thank you for taking the time to share your wonderful comments with us.
Thank you for your 5/5 rating.
The setting was intimate and beautiful, the staff excellent and the food great
Dear Shelly, Thank you for sharing your experience with us. We appreciate your positive comments as we continue to strive to ensure all our guests’ expectations were achieved. We look forward to welcoming you again very soon.
I like the friendliness of the staff, and the food is excellent
Thank you for sharing your recent review with us. It is rewarding to read that your expectations were met during your recent visit. We look forward to welcoming you back and serving you again in the near future.
Thank you for your 5 out of 5 review
Thank you for your rating
Clive, Thank you for your rating and for choosing our hotel for your stay in Kingston. We are happy that you enjoyed your visit and look forward to hosting you soon!