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Recent guest reviews

Everything about the property was perfect!

Good base for visiting Kingston. Busy scene at all times in lobby area and out by the pool. Comfortable and clean rooms.

Great hotel

Beautiful, trendy and new hotel, but don’t think it was worth $200 usd a night. Very busy. Lots of people on laptops 👩‍💻 working everywhere. Felt more suited for business professionals then for holiday makers.

Updated facility, great decor and friendly staff. The rooms were clean, updated and the beds were comfortable. Would certainly stay here again when in Kingston.

Great customer service . I enjoy that they still have Jamaican classics for breakfast

How clean it is and how friendly the staff are.

I think the driver/someone at the front desk tried to scam me out of 20 dollars by saying that a 20 i paid the driver was ripped. Also, the pool wasnt as big as it looked, i was expecting a pool opening to an outdoor bar that was connected to an indoor bar. It was more of a pool area outside of the bar, though food was delivered there.

The wait staff needs to improve their customer service skills. I waited out by the pool area for an hour and no one approach me. I had to ask for someone to clean up the previous customer’s mess, so that I can use the table. I ordered a ice cream, my partner wanted to order a meal, but waiter did not return. I asked for the check when he finally showed up, he gave me the check disappeared, so after waiting another 20 minutes. I went inside and paid at the bar. Beautiful place, but I will not stay there again. I felt like my Jamaican accent determined they way we were treated. I travel every 2 weeks to Jamaica and this is my first time at AC hotel. Please tell your staff, never judge a book by its cover because you never know who you stand beside.

The service was amazing and the place was spotless. I wasn’t crazy about the key elevator. The pool was beautiful and welcoming.

C

The staff was easy to work with and very accommodating. I enjoyed staying Front desk staff should be more friendly and smile. Did not like that canned ackee was served, instead of fresh product. Wonderful stay altogether

Great atmosphere, very modern hotel, clean newer and luxurious. I love it here.

It was a quick stay

Loved the ambiance just wish the pool was a little warmer

38 Lady Musgrave Rd Kingston St. Andrew Parish

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in New Kingston, AC Hotel by Marriott Kingston, Jamaica is within a mile (2 km) of sights such as Peter Tosh Museum and Pantry Playhouse. This 4.5-star hotel has 219 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.


Dining

Enjoy a bite to eat at AC Lounge, the hotel's onsite restaurant. Get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

Guests can expect to find free WiFi and 65-inch Smart TVs with cable channels and Netflix. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, laptop-compatible safes, and phones are also standard.


Property features

Built in 2019, the brand new AC Hotel by Marriott Kingston, Jamaica offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for AC Hotel by Marriott Kingston, Jamaica

Everyone (9) Couples (2) Family (8)
5
Partner Couples

Everything about the property was perfect!

By on Nov 28, 2022

Review comment responded on Dec 8, 2022

Hi, Andre,We are truly pleased to know that you had a great stay. We look forward to hosting you again. Happy Holidays.

4
Family

Good base for visiting Kingston. Busy scene at all times in lobby area and out by the pool. Comfortable and clean rooms.

By on Sep 2, 2022

5
Business Business

Great hotel

By on Aug 11, 2022

Review comment responded on Aug 31, 2022

Thank you for staying with us at the AC Hotel Kingston. It was our pleasure hosting you and we thank you for your kind review.

1
Everyone

By on Aug 8, 2022

5
Everyone

By on Jul 17, 2022

5
Everyone

Beautiful, trendy and new hotel, but don’t think it was worth $200 usd a night. Very busy. Lots of people on laptops 👩‍💻 working everywhere. Felt more suited for business professionals then for holiday makers.

By on Jun 30, 2022

5
Friends

Updated facility, great decor and friendly staff. The rooms were clean, updated and the beds were comfortable. Would certainly stay here again when in Kingston.

By on Jun 1, 2022

Review comment responded on Jun 29, 2022

Hi Mario, I'm very happy to hear we have fully met your expectations for your last stay with us. It was our pleasure hosting you and we will forward to seeing you again!

5
Family Business Business

Great customer service . I enjoy that they still have Jamaican classics for breakfast

By on May 13, 2022

Review comment responded on May 31, 2022

Thank you for your great review Nicole and we hope to host you again soon.

5
Family

How clean it is and how friendly the staff are.

By on Apr 10, 2022

Review comment responded on Apr 10, 2022

Hi Deloris, thank you for staying with us and it was our pleasure hosting you.

4
Everyone

I think the driver/someone at the front desk tried to scam me out of 20 dollars by saying that a 20 i paid the driver was ripped. Also, the pool wasnt as big as it looked, i was expecting a pool opening to an outdoor bar that was connected to an indoor bar. It was more of a pool area outside of the bar, though food was delivered there.

By on Mar 10, 2022

Review comment responded on Mar 23, 2022

Hi Timothy, thank you for staying with us and sharing your experience. We are sorry we were not able to fully meet your expectations but we hope you enjoyed the other aspects of the facility.

AC Hotel by Marriott Kingston, Jamaica

38 Lady Musgrave Rd, Kingston, St. Andrew Parish 5
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