Grand Hotel Excelsior Port Royal

Property class: 3.5

Choose dates to view prices

Photo gallery for Grand Hotel Excelsior Port Royal

A waterfront restaurant with outdoor seating, a covered patio, and a view of the sunset over the water.
An aerial view of a marina with multiple boats docked, surrounded by residential buildings and greenery, with the Grand Hotel Excelsior Port Royal prominently displayed.
A marina with a large docked boat, a swimming pool, and a small building with a green door.
A bar area with a bartender preparing drinks, a wooden shelf with bottles, and a view of the sea.
A marina with several yachts docked, a pier with buildings, and a view of the coastline.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Port Royal Street, Kingston, Saint Andrew
  • Place, Old Gaol House
    ‪4 min walk‬
  • Place, St Peter’s Church
    ‪6 min walk‬
  • Place, Fort Charles
    ‪13 min walk‬
  • Airport, Kingston (KIN-Norman Manley Intl.)
    ‪17 min drive‬

Room options

Connecting Standard Double Room

  • 703 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

Family Suite

  • 858 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

Bond Suite

  • Ocean view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Connecting Superior King

  • 702 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Family Room

  • Beach view
  • 507 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Standard Room

  • Park view
  • 192 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room

  • Partial sea view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Garden view
  • 351 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior King Room

  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kingston

Located in Port Royal, Grand Hotel Excelsior Port Royal is within a 10-minute walk of poplar sights like Fort Charles. This 60-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Old Gaol House - 4 min walk - 0.3 miles
  • St Peter’s Church - 6 min walk - 0.3 miles
  • Old Naval Hospital - 7 min walk - 0.4 miles
  • Fort Charles - 13 min walk - 0.7 miles
  • National Gallery of Jamaica - 39 min drive - 17.8 miles

Getting around

  • Norman Manley Intl. Airport (KIN) - 10 min drive

Restaurants

  • ‪Jav-nick Restaurant - ‬38 min drive
  • ‪Mr. Woody's - ‬41 min drive
  • ‪Ken's Wildflower Bar and lounge - ‬39 min drive
  • ‪Jolly's Seafood Restaurant - ‬38 min drive
  • ‪Gloria's Restaurant - ‬5 min walk

About this property

Grand Hotel Excelsior Port Royal

At Grand Hotel Excelsior Port Royal, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for USD 20 per person roundtrip, as well as an area shuttle for a fee. Helpful staff can provide dry cleaning/laundry services and concierge services. Additional amenities include meeting rooms, express check-out, and a terrace.
Guests can expect to find free WiFi and 32-inch TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and ironing boards are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Red Jack

Things to do

  • 24-hour pool access
  • Boat tours
  • Fishing
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 on-site accessible parking spaces
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Banquet hall
  • Built in 1950
  • Locally sourced food prioritized
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35 per night

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

Is a free cancellation option available at Grand Hotel Excelsior Port Royal?

Grand Hotel Excelsior Port Royal offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Grand Hotel Excelsior Port Royal?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Excelsior Port Royal on Nov 15, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Grand Hotel Excelsior Port Royal?

This hotel is situated in Port Royal within a 10-minute walk of Fort Charles, Old Gaol House, and Old Naval Hospital. You'll also find National Gallery of Jamaica and Jamaica Conference Center nearby.

Will I be able to park at Grand Hotel Excelsior Port Royal?

Yes, there is wheelchair-accessible parking available.

Does Grand Hotel Excelsior Port Royal feature a casino?

No, Grand Hotel Excelsior Port Royal doesn't have a casino.

Is there an indoor pool at Grand Hotel Excelsior Port Royal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

Is Grand Hotel Excelsior Port Royal good for couples?

This waterfront hotel offers plenty of amenities for couples including an ocean-view restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Grand Hotel Excelsior Port Royal?

No, there isn't a spa tub at this hotel.

Does Grand Hotel Excelsior Port Royal have a restaurant that serves breakfast?

Yes, Grand Hotel Excelsior Port Royal serves free buffet breakfast at Red Jack each morning.

Does Grand Hotel Excelsior Port Royal allow pets to stay for free?

No, pets aren't allowed at Grand Hotel Excelsior Port Royal.

Are there connecting rooms at Grand Hotel Excelsior Port Royal?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Grand Hotel Excelsior Port Royal?

The closest major airport to Grand Hotel Excelsior Port Royal is Norman Manley Intl. Airport (KIN), which is 6.2 mi away (10 minutes by car).

Can I book a room with a balcony at Grand Hotel Excelsior Port Royal?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and garden views.

Grand Hotel Excelsior Port Royal Reviews

Reviews

6.6
Rating 10 - Excellent. 236 out of 992 reviews
Rating 8 - Good. 242 out of 992 reviews
Rating 6 - Okay. 238 out of 992 reviews
Rating 4 - Poor. 126 out of 992 reviews
Rating 2 - Terrible. 150 out of 992 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is being renovated and is nit ready for guests. The room is old and smelly and the common areas are outdated amd creepy
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the breakfast in the morning. Also be aware if you get food from Gloria's est the food onsite you will be charged if you being the food back to the property. The staff is very nice and accommodating!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was totally relaxing i must say the kitchen staff was exceptional.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent The menu has the same things for lunch and dinner, it would be nice to have some more options
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
They're going through a renovation process and have to wait for the completed project
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.Clean room,great place to be , very quiet and a peaceful place to relax.The kids loved the pool side and foor was great.Miss Yvonne made us feel very comfortable and welcoming .She organised breakfast and took care of us during our stay.Thanks to all the staff especially the cleaner ladies. They made sure we had enough towels and ensure that our room was tidy.Thanks again
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a very good stay very close to NMIA and a great alternative to staying in New Kingston or Downtown Kingston. Unfortunately we had two issues with breakfast, one of them was very underwhelming and substandard. We raised the issue with management who dealt with our complaint satisfactorily. I would stay here again and recommend it as a great base to explore Kingston and the Eastern parishes.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful an0
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant food was excellent
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It is a very nice property, although some aspects of it could be modernized. The staff was great and very accommodating and the food was awesome.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and dinner was excellent. The staff was very accommodating. This place has a rich history which dates back to centuries. A staff member patiently shared that long history with me. Don’t hesitate to book and the view of the harbor is magnificent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and clean, helpful and professional staff, beautiful scenery, excellent food. I grew up in that town and love that they employ some locals. I was treated like royalty even by the staff who didn’t know me. I was feeling nostalgic and proud, The hotel is a hidden gem and less than 10 minutes away from the airport and walking distance from the historic Fort Charles, Giddy House, Old Naval Hospital and lots more.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes perfect
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rooms were clean with basics, no frills. Internet connection great. Food and staff, excellent. View, spectacular!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The property is located in a beautiful area along the ocean. However, it is currently under renovation. I stayed there two days and had two issues that affected my stay negatively. Day one the water was off. Day two the electricity was off. The AC unit in my room needs servicing or replacing. The compressor unit on the porch was very noisy and it was not cooling the room.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
excelente todo
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
great service
Stayed 1 night in Feb 2026
Verified review

8/10 Good

The room was good and the service as well.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Decent stay
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Amenities
Friendly staff, but inadequate amenities...
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Always the kindest staff and greatest view. Rooms are spotless with comfortable beds and cold AC!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Disliked: Amenities
Our stay was nice.
Stayed 9 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and very relaxing there. Would stay again!
Stayed 2 nights in Apr 2025