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Best Western Abbots Barton Hotel

3.0 out of 5.0

Recent guest reviews

Room very good, large and practical with good lighting. Food was excellent throughout the stay. Staff were hardworking,friendly and helpfull. Ideally located for visiting the town centre with it's wonderful Cathedral.Really enjoyed the stay and wouldn't hesitate 2 recommend this hotel. .

We loved every moment of our stay, from the moment you walk in you will be impressed. We had room 103 which was spacious, clean and well equipped with a view over the front towards the grounds. We enjoyed a drink or two in their bar and found it to be overall a nice place to spend a few nights (the Hotel, not the bar although I could have). It is about a 10 min walk to the city centre so good for those wanting to see the Cathedral etc. We ate in their restaurant for breakfast and dinner, on both occasions we felt the service and food to be good too. They have a good amount of parking too if it helps? Overall we would definitely book here again if passing through.

We were very please with the hotel. the room was lovely and the staff very polite and helpful. We also attended the Gala evening and meal. Service was great and the staff worked very hard serving some 60 people in one serving. Unfortunately we felt a bit disappointed as the food was not that great, good portion sizes but a little over cooked for our liking. Good fun atmosphere. Thanks to Ms Vogle for all your hard work

A lovely hotel, prompt service and lovely common space. Single room was fine and there was plenty of parking. About a 15 min walk to the town centre. Unless you want to be right in the centre, this is a good choice.

Very comfortable hotel, an almost level 12 minute walk to the town centre. We found the room spacious with a very good bed, our executive room had a sofa, so was perfect for a sit down after a day of sight seeing and shopping. We were in 319,( the only draw back was a somewhat noisy fan that kicked in from time to time but we were not sure where the noise came from) there is a lift and 4 stairs up to the room. The bathroom was generous. We enjoyed the breakfast and there was a good choice of hot and cold for most tastes. The scrambled eggs were very good! The bar and lounge has comfortable seating as well. The Odeon cinema is 11 minutes walk down the road and though old from outside is very comfortable inside so we were able to see the new Star Wars film as well. This is a great position for visiting as parking is very expensive in the area and you do not need to use your car unless you want to go further afield.We did take a lovely walk on Ramsgate beach.

Beautiful building in a lovely city. It's about 10 minute walk from the city centre. The decor is a bit tired and dated. There is nothing special about this place, that being said its an OK budget hotel.

When arriving at this property you think what a lovely place When checking in, having already paid in full prior to arrival , I was asked to leave the credit card behind the reception I informed the Lady that it was an office card , which was used to make a payment in full, and I did not have it she then asked me to leave my personal card which I also refused to do. A manager came to see what was going on and informed me that if I didn't leave a card I would not be allowed to stay in the hotel she then stated I could leave a copy of my driving licence, which I did but asked for it back in the morning . This did not happen! I went to the Bar for a lager It was NOT cold. I asked the manger and it was replaced but still the same NOT cold! I ordered a burger off the bar menu when this arrived it didn't have any condiments or salad just 2 battered onion rings and some garnish. It was not good . I did ask the Under Manger and UNDER MANAGER agreed , that it was not good On my way to the room I asked the lady at reception to cancel my breakfast as I did not think that the quality was going to be there. This was at 9 PM The room was Nice and big but bed lining and wallpaper had holes and the rest of the room was very tiered I left the hotel at 7AM asked if breakfast had been removed from my bill and was told No I also asked why the bed lining had holes in it the Lady that wasn't very helpful the day before told me I was a very rude man and that the operations Manger had listened to the CCTV and He agreed with her . I then phoned Best Western and they contacted Mark and informed of my displeasure and have sent an email to me apologising So all I am going to say please see photos .

Arrived to friendly, welcoming staff. This is our second stay here and was just as good as first although still had a room without a view! Rooms are comfortable, food is good, staff lovely and an ideal location for exploring Canterbury. Will certainly return.

Part of my birthday present this year was once again to stay at this beautiful hotel. We were given the very delightful de luxe room 103 . How wonderful it was. We are Best Western members so have stayed in many different BW hotels with very different rooms but have never before been offered such wonderful accommodation. Thank you so much. Your staff are so welcoming,lovely smiles which means a lot to us. Our only problem is that you are often fully booked and we have to check in to the chain down the road!!

Set off a main road, yet not disturbed by traffic in the slightest. The hotel has quite a myriad of corridors to manoeuvre your way around, but once the room was found it was very nice. TV, free wifi, spacious room and bathroom were both appreciated. Didn't make use of the dinner or breakfast service as I know the city well but you are able to order all the foods from the restaurant to room service as well which looked like a bonus

36 New Dover Road Canterbury England

Hotel highlights

  • Walking distance to Canterbury Cathedral and St. Martin's Church
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Abbots Barton Hotel places you within a 15-minute stroll of popular sights such as Canterbury Cathedral and St. Martin's Church. This 3-star hotel has 53 guestrooms and offers free in-room WiFi, free self parking, and a 24-hour business center. It's in the historical district and also a short walk from St. Augustine's Abbey and St. Lawrence Ground.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in British cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 7 AM to 9:30 AM.


Rooms

Best Western Abbots Barton Hotel's 53 individually decorated rooms provide coffee makers. 32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.


Property features

Guests of Best Western Abbots Barton Hotel enjoy access to free WiFi in public areas, 2 meeting rooms, and a 24-hour business center. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Standard Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Standard Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Executive Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Family Room, 3 Twin Beds, Non Smoking

Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

79% of guests recommend this hotel

Total of 1241 reviews