Avoid at All Costs – This Place Shouldn’t Call Itself a Resort!!! This place is a disgrace — dirty, unsafe, nothing like advertised, and not even worth a single star.
This was hands down the worst hotel experience I have ever had in Kelowna. Do not be fooled by the pictures online—they are completely misleading. The reality is a filthy, outdated, and poorly maintained property that should not be advertised as a “resort.”
The rooms were disgusting: dirty floors, furniture broken, bedding that looked like it hadn’t been washed in weeks, and a damp, musty odor that hit me the second I opened the door. I didn’t feel comfortable touching anything, let alone sleeping there. The bathrooms were no better—grimy, poorly cleaned, and with faucets and exhaust that barely worked.
The so-called amenities were laughable. The pool and common areas were dirty and clearly neglected, making them unusable. The grounds looked abandoned, with trash, weeds and even dead rats seen on grassy area while I was bringing my dogs for a walk. This place feels more like a neglected roadside motel than a destination for travelers.
Staff did nothing to make the stay better. They were unhelpful, and disinterested. It was obvious that guest comfort and satisfaction were the last thing on their minds.
This property is a disgrace to Kelowna tourism. For the price they charge, it borders on a scam. Do yourself a favor—stay literally anywhere else. This was not just disappointing; it was unacceptable. I left