Room, 1 King Bed, Non Smoking
from $88
Holiday Inn Express Kansas City-Liberty
2.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 16 reviews
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Recent guest reviews
Our first room smelled like smoke and the bed was very uncomfortable and the sheets were worn out and rough. Changed to a second room and the same smell was there to the bed was better but either the air conditioner has mold in it making a bad smell or it is in the carpet because other guest we talked to said the same..
Area was very nice and was a newer part of K.C. I always felt safe. Lots of restaurants, gas stations etc. Cracker Barrel across the street and Corner Café family restaurant a block away. Hotel was clean and staff was friendly. We were in town for a wedding and they let us check in 90 minutes early. That was great customer service! Breakfast buffet is ok, but I went to Corner Café instead. Only issue is the pool is right off of the lobby and water was tracked thru the lobby making for slippery conditions. Nonetheless, I would stay there again.
We stayed at this hotel because it was close to a family gathering. We enjoyed our stay and have no complaints. Breakfast was good with many items to chose from hot and cold.
Stay was fine overall, there was no hot water for a shower in the morning. When I walked toward the check-out counter on my way out, I ran into the manager. I told him, and he made arrangements to refund my stay. He said some construction the day before had inadvertently knocked out the water heater. It was nice having them do the right thing and refund my stay. It shows integrity, which is sometimes lacking in the hotel business. Overall, good experience.
Stayed there and visited family. Everything was fine with no issues. Pool and other amenities were as described.
Staff was very friendly I thought the room was a little pricey for such an average room my stay was still good
My husband and I stayed for 2 nights. One morning my husband needed to leave before 5 am and we asked the night clerk if he could fill his coffee carafe for his early departure. The night clerk ( sorry for her name) said to leave it with her and she would fill it and he could pick it up on his way out. That made his whole morning!!! Every time we came by the front desk we were always greeted with a friendly face and asked it we needed anything. The staff really went out of their way to make our stay great!!! Would definitely stay again.
It was great. Good for the price. staff was friendly
We were visiting family for the holiday and found this hotel to be perfect. It was in a great spot, close to shopping and restaurants. It was also right off the interstate. The room was very clean and comfortable. The staff was polite and friendly. When we go back for another visit we know we will stay here again!
Rooms were spacious, beds were awesome, staff was great!
Only was there long enough to sleep. Hotel was clean, beds were good, and the breakfast was slightly better than expected. Would stay there again in a second.
This is a great Holiday Inn. This was our 2nd stay here. They could not give us a smoking room which we requested so they upgraded our room so I could be right next to a door. Great service!
Everything was great!
Very friendly desk clerk upon arrival. She even googled & map quested a local restaurant for us. Fresh baked cookies in the lobby! Room was very neat & clean. Just couldn't find any kleenex anywhere in the room/bathroom.
We stayed for 4 nights. The breakfast was good, hot and plentiful. The pool was indoors and easily located but small. The rooms were small but very clean. The beds were very sof with lots of pillows and the bedding was very nice and clean. The staff was friendly and helpful. The air conditioner was a little dirty though and needed to be vacuumed and cleaned out but cooled the room nicely. no weird odors in the rooms, and the bathroom was very clean. One problem we had was the security of the outer doors. They were unlocked most of the stay, and the parking lot was small and difficult to navigate when filled. We went through Orbitz, and got a great deal on the room and brought our children with us. we enjoyed our stay there very much and will stay there again on our trips to Northeast Kansas City, Missouri.
Hotel is located in a strip mall area. It was clean and had a small pool and miniscule fitness room(no weights, just a few cardio machines. At first we were happy with the nice beds, but at 6am somebody left their room and the door swings shut automatically- and it slams and vibrates the whole floor. I guess thAt woke up a lot of people so every 4-5 minutes after that another door would slam. Next night, we were all prepared with ear plugs and 2 white noise machines- but it didn't help, it couldn't hide the building vibrating from each slam. I guess once people get woken up by a slamming door they get grumpy and decide to be inconsiderate to everyone else. Atleast 12 slams every morning.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Holiday Inn Express Kansas City-Liberty is located within a few miles (5 km) of Jesse James Bank Museum and Liberty Jail Historic Site. This 71-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center. Also close to this Kansas City hotel are Shoal Creek Living History Museum and Belvoir Winery.
Dining
Start your day off right with a free buffet breakfast.
Rooms
Holiday Inn Express Kansas City-Liberty's 71 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free newspapers, free local calls, and hair dryers.
Property features
Guests of Holiday Inn Express Kansas City-Liberty have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.
Guest reviews for Holiday Inn Express Kansas City-Liberty
smells
Everyone
Our first room smelled like smoke and the bed was very uncomfortable and the sheets were worn out and rough. Changed to a second room and the same smell was there to the bed was better but either the air conditioner has mold in it making a bad smell or it is in the carpet because other guest we talked to said the same..
very nice part of k.c.
Everyone
Area was very nice and was a newer part of K.C. I always felt safe. Lots of restaurants, gas stations etc. Cracker Barrel across the street and Corner Café family restaurant a block away. Hotel was clean and staff was friendly. We were in town for a wedding and they let us check in 90 minutes early. That was great customer service! Breakfast buffet is ok, but I went to Corner Café instead. Only issue is the pool is right off of the lobby and water was tracked thru the lobby making for slippery conditions. Nonetheless, I would stay there again.
great location, clean and comfortable
Everyone
We stayed at this hotel because it was close to a family gathering. We enjoyed our stay and have no complaints. Breakfast was good with many items to chose from hot and cold.
Review comment
Ruben responded on Jan 17, 2017
Dear Guest, Thank you for staying with us. I am happy to hear you had a good stay!
business
Everyone
Stay was fine overall, there was no hot water for a shower in the morning. When I walked toward the check-out counter on my way out, I ran into the manager. I told him, and he made arrangements to refund my stay. He said some construction the day before had inadvertently knocked out the water heater. It was nice having them do the right thing and refund my stay. It shows integrity, which is sometimes lacking in the hotel business. Overall, good experience.
Review comment
Ruben responded on Feb 24, 2016
Dear Valued Guest, I am sorry about the hot water issues. All is fixed now and working. I am happy to hear you enjoyed our location and that I could help rectify the situation. Ruben L. Manager Ruben L. Manager
weekend stay
Couples
Stayed there and visited family. Everything was fine with no issues. Pool and other amenities were as described.
trip to k.c.
Families
Staff was very friendly I thought the room was a little pricey for such an average room my stay was still good
wonderful staff
Families
My husband and I stayed for 2 nights. One morning my husband needed to leave before 5 am and we asked the night clerk if he could fill his coffee carafe for his early departure. The night clerk ( sorry for her name) said to leave it with her and she would fill it and he could pick it up on his way out. That made his whole morning!!! Every time we came by the front desk we were always greeted with a friendly face and asked it we needed anything. The staff really went out of their way to make our stay great!!! Would definitely stay again.
stay
BusinessTravelers
It was great. Good for the price. staff was friendly
getaway
Families
We were visiting family for the holiday and found this hotel to be perfect. It was in a great spot, close to shopping and restaurants. It was also right off the interstate. The room was very clean and comfortable. The staff was polite and friendly. When we go back for another visit we know we will stay here again!
family
Families
Rooms were spacious, beds were awesome, staff was great!
Thank you for staying with us in KC/Liberty Location. We value your feedback and are happy to here staff was friendly and you were happy with overall accommodations. We are a smaller hotel and on busy times, have a full pool area. We will continue to focus on Lobby conditions and the comfort of our guest Is priority.Your comments are being posted for hotel employees to read. Best Management @ Holiday Inn Express