Toilet would not flush - had to manually flush it by removing the lid every time. Bathroom floor was dirty and there was still hair in the shower from the previous guest,
Was over charged and the staff was not so nice. Will never go back.
Breakfast was mediocre, the morning front desk staff incredibly blasé about the computer and printer which I tried to fix myself at her urging. The walls are thin; I haven't had such a noisy hotel night in years.
Overall it was a very nice place to stay at. Very clean and comfortable rooms with an amazing breakfast. Staff seemed a little occupied with other things so they came off as moody at times. Price was a little much also.
Nice place, clean - two ice machines broke in one night, but they were repaired by the middle of the next day. Used pool and hot tub, basic amenities but they worked for us. Nice breakfast spread. Plus, right next door to Waffle House.
This was right off the highway and very easy to find. Everything was great especially the free breakfast. Many items to choose from and they all tasted great. Very pleased with this hotel.
The hotel was easy to get to - lots of shopping close by. We had a nice weekend.
Carpet in the room was extremely dirty. Hotel is at a great location for the convert that we went to. Nice large bed and the room was very quite.
We arrived a little early and they allowed us to check in. Overall the room was nice, but that is where the good stops. We woke up the next morning to go on our weekend outings in Kansas City, we had a two night stay when we returned at 10 pm that night to go to bed the maids had completely shut off the air conditioning to our room. It was 94 degrees outside the room windows has been left open all day and the room was 86 degrees. Not deadly avalible for sleeping. I talked to the night manager at the desk and all he said he would do is tell the head of the cleaning crew. My wife is 8 months pregnant she was misserable tying to go to sleep. I went to take a shower not only to relizr that they did not have enough towels for all 4 of us staying in the room and had to go back down stairs again. The the next mowing we went to the breakfast buffet that was supposed to stop serving at 10 am, by 920 they already had every thing cleaned up and there was nothing left for Breakfast. Overall this is one of the worst hotel stays I have had in several years. The only thing that this hotel has going for it is that it us right off of the highway. Next time I will stay at a different hotel.
We went to Kansas City for a couple of days just to get away. I chose this hotel because it was only 3.5 miles from the attractions, it had a higher star rating then the hotel at the attraction, and because it was $35 dollars cheaper a night. We checked in at 3:00 p.m. and wanted to take a nap before we went to dinner. The room they gave us was right next to the staff room and laundry room and it was a handicap room. The housekeeper walked right into our room at 4:00 p.m. without even knocking I couldn't believe it. We could here every employee walking in and out of the staff room and their conversations and of course the laundry room was very loud. We couldn't go to sleep until after 11 pm because of all the noise. We were then also awakened around 6 am because of all the noise by the staff. I shared my complaints with the hotel at checkout, and I was told they could not compensate me because I had used a third party to book my room. So basically, I was screwed because I had booked my room through Orbitz.
Holiday Inn Express Kansas City-Bonner Springs, an IHG Hotel places you within a 5-minute drive of Cricket Wireless Amphitheater and within a 10-minute drive of other popular attractions like Kansas Speedway. This 63-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.
All of Holiday Inn Express Kansas City-Bonner Springs, an IHG Hotel's 63 air-conditioned rooms provide sofa beds, microwaves, and coffee makers. 42-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.
Guests staying at Holiday Inn Express Kansas City-Bonner Springs, an IHG Hotel enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
Toilet would not flush - had to manually flush it by removing the lid every time. Bathroom floor was dirty and there was still hair in the shower from the previous guest,
Was over charged and the staff was not so nice. Will never go back.
Breakfast was mediocre, the morning front desk staff incredibly blasé about the computer and printer which I tried to fix myself at her urging. The walls are thin; I haven't had such a noisy hotel night in years.
Overall it was a very nice place to stay at. Very clean and comfortable rooms with an amazing breakfast. Staff seemed a little occupied with other things so they came off as moody at times. Price was a little much also.
Nice place, clean - two ice machines broke in one night, but they were repaired by the middle of the next day. Used pool and hot tub, basic amenities but they worked for us. Nice breakfast spread. Plus, right next door to Waffle House.
This was right off the highway and very easy to find. Everything was great especially the free breakfast. Many items to choose from and they all tasted great. Very pleased with this hotel.
The hotel was easy to get to - lots of shopping close by. We had a nice weekend.
