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Recent guest reviews

The property was clean, the staff was friendly and helpful and the breakfast was really good. The beds were comfy.

Staff extreme ly friendly and helpful. Very clean, great breakfast choices

I stay at Hampton Inn's frequently. I appreciate what you get for the price range of the rooms compared to other hotel chains. The beds are always new and comfortable. The staff is always friendly and well trained. The facilities a new, classy and well maintained. And the breakfasts are typically consistent and high-quality. This particular Hampton Inn measured up in all but a couple areas. One minor area was the front desk clerk that spoke so softly she was very hard to hear, even after asking her multiple times to speak up. The most disappointing part of the visit was the breakfast and breakfast attendant. I appreciate the healthy options that Hampton Inn offers but this particular attendant moved very slowly, let the oatmeal turn to a thick dry paste, and didn't keep the juices and smoothies stocked. Also, the coffee pots were not kept filled. Disappointing when you are used the the Hampton Inn traditions of having high quality breakfast that are kept ready and well supplied.

Nice hotel, close to highway good for business trips in the Overland Park area. Only problem was swimming pool out of order.

Hotel was fine. Nothing special and could use some updating for sure. Staff was very nice.

We booked a suite room to accommodate my six family members. However the hotel was conducting a redo of several rooms (not told to us) and did not have any spare rooms. This is a bait and switch. They did not have a roll away bed. When I asked what can be done, the night manager just stared at me and never answered. This same manager acted like I was bothering her and did nothing further for me. Surrounding hotels where booked full due to a soccer tournament. Pool guesses requested twice for towels, which no staff member ever brought to the pool area. A guess had to retrieve the towels from the office themselves. Hampton Inns are usually nice, but this one was an epic fail.

loved the breakfast selection. Great variety and different options each morning. Staff were incredibly helpful and friendly. Great place to stay.

Nice clean hotel with very friendly and helpful staff. Breakfast was good and never ending coffee a bonus. Nice to have a pool, hot tub and fitness room. Close to everything we wanted. We will stay again.

We were in Kansas City seeing the sites for a few days. There were 6 of us. We stayed in a room with a kitchenette and sofa bed along with 2 queen beds. The room was clean. The staff was very friendly and attentive. We needed extra towels, they brought them right to our room in a timely manner. Breakfast was good with a nice variety of items to choose from. There were waffles, eggs, sausage, fruit and danish. Our stay was a very pleasant one.

Breakfast was outstanding! Pristine bedding. Sofa bed was not comfortable but regular beds were great!

The place was nice and the staff were nice. We did have an issue that went unresolved, but we came up with a workaround. So I have to knock them a bit since they did not follow-through to our satisfaction

Love this place. Stay here all the time! Great breakfast, pool and hot tub!

I liked the location in regards to getting around the city, but the hotels location between train tracks, a concrete plant, and the interstate made for some noise when you tried to sleep. Fortunately, my wife and I use a sound machine that drowned out this noise. Besides the outside noise, everything else was great!

The lobby and eating area were especially nice.

West Frontage Rd Shawnee KS

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Hampton Inn & Suites Kansas City-Merriam places you within a 15-minute drive of popular attractions such as Kansas City Convention Center and Overland Park Convention Center. This hotel has 85 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

All 85 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are other standard amenities.


Property features

Hampton Inn & Suites Kansas City-Merriam offers a fitness center, a spa tub, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

One king bed non smoking

1 King Bed | Sleeps 3

Guest reviews for Hampton Inn & Suites Kansas City-Merriam

Everyone (5) Couples (3) Family (7)
5
Family Family

The property was clean, the staff was friendly and helpful and the breakfast was really good. The beds were comfy.

By , from Omaha, NE on Feb 17, 2020

Review comment responded on Feb 19, 2020

Awesome, thanks so much for the great feedback, glad to see you enjoyed the new beds =)

5
Family

Staff extreme ly friendly and helpful. Very clean, great breakfast choices

By on Feb 17, 2020

Review comment responded on Feb 19, 2020

Thank you for your business, we really appreciate the kind words and will continue to strive to uphold ourselves to those high standards!

3
Business Business

I stay at Hampton Inn's frequently. I appreciate what you get for the price range of the rooms compared to other hotel chains. The beds are always new and comfortable. The staff is always friendly and well trained. The facilities a new, classy and well maintained. And the breakfasts are typically consistent and high-quality. This particular Hampton Inn measured up in all but a couple areas. One minor area was the front desk clerk that spoke so softly she was very hard to hear, even after asking her multiple times to speak up. The most disappointing part of the visit was the breakfast and breakfast attendant. I appreciate the healthy options that Hampton Inn offers but this particular attendant moved very slowly, let the oatmeal turn to a thick dry paste, and didn't keep the juices and smoothies stocked. Also, the coffee pots were not kept filled. Disappointing when you are used the the Hampton Inn traditions of having high quality breakfast that are kept ready and well supplied.

By on Jan 23, 2020

Review comment responded on Feb 12, 2020

I will have made sure to relay this survey with our breakfast staff, and do a little retraining as your issue here is no laughing matter for us, we want our guests to enjoy themselves while staying and the amenities therein. Hopefully with your feedback we will have been able to nip the issue. Thank you for the review, and the business. Take care, we hope to see you again.

5
Everyone

By on Jan 11, 2020

Review comment responded on Jan 15, 2020

Thanks so much for the positive feedback, we really appreciate you taking the time out of your day to respond here and let would be guests know how much you enjoyed the experience.

4
Everyone

Nice hotel, close to highway good for business trips in the Overland Park area. Only problem was swimming pool out of order.

By on Feb 2, 2019

Review comment responded on Feb 3, 2019

Thank you for your amazing feedback of the Hampton Inn in Merriam Kansas, and for giving us a positive review. We are glad to read that you loved our location. We are dedicated to providing our guests with an exceptional experience. Thanks for taking time out of your busy day to recommend us to future guests. We look forward to having you back the next time you are in Kansas City.

3
Everyone

Hotel was fine. Nothing special and could use some updating for sure. Staff was very nice.

By on Dec 5, 2018

1
Everyone

We booked a suite room to accommodate my six family members. However the hotel was conducting a redo of several rooms (not told to us) and did not have any spare rooms. This is a bait and switch. They did not have a roll away bed. When I asked what can be done, the night manager just stared at me and never answered. This same manager acted like I was bothering her and did nothing further for me. Surrounding hotels where booked full due to a soccer tournament. Pool guesses requested twice for towels, which no staff member ever brought to the pool area. A guess had to retrieve the towels from the office themselves. Hampton Inns are usually nice, but this one was an epic fail.

By on Mar 26, 2018

4

great breakfast and service

Everyone

loved the breakfast selection. Great variety and different options each morning. Staff were incredibly helpful and friendly. Great place to stay.

By on Sep 29, 2017

5

great place to stay

Couples

Nice clean hotel with very friendly and helpful staff. Breakfast was good and never ending coffee a bonus. Nice to have a pool, hot tub and fitness room. Close to everything we wanted. We will stay again.

By on Oct 28, 2015

4

kansas city family trip

Family

We were in Kansas City seeing the sites for a few days. There were 6 of us. We stayed in a room with a kitchenette and sofa bed along with 2 queen beds. The room was clean. The staff was very friendly and attentive. We needed extra towels, they brought them right to our room in a timely manner. Breakfast was good with a nice variety of items to choose from. There were waffles, eggs, sausage, fruit and danish. Our stay was a very pleasant one.

By on Jul 27, 2015

Hampton Inn & Suites Kansas City-Merriam

7400 West Frontage Rd, Shawnee, KS 66203
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