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Holiday Inn and Suites Overland Park West

3.0 out of 5.0

Recent guest reviews

Check in was slow because the room wasn't ready at 3 pm; staff did not provide my breakfast voucher at check in even though this was paid for (no free breakfast). I had a ground floor room with little to no ceiling insulation so every creak above kept me up most of the night, then honking outside my window woke me up bright and early in the morning.

HOTEL WAS CLEAN, STAFF FRIENDLY, AMENITIES AS STATED ON THEIR ONLINE LINK.

I understand that the hotel is under renovation, BUT my room was only partially renovated as the wall paper in the bathroom was falling off the walls, the air condioner in the room was cycling on and off every 5 seconds, literally. Great location but the price and the room inadequeces were unacceptable. This would definately be my first choice or even close to the top again.

Thursday manager's special is free horsdoovie & 2 drinks - nice bonus after a long day. Nice hotel with great restaurant.

For the money I spent on the room I do not feel it was worth it. The elevators were very small, we had a hard time getting the luggage cart and three people inside. The Game room was one game in the bar area, the pool was very small, and the sauna did not work, the hot tube was very small as well we had 5 people in the hot tube and it was over flowing. I was also disappointed in the resturant, the food was over priced and nothing that great, we had to wait for breakfest buffet to be restocked before we could eat. Also I was there to relax and attend a Visalus Convention, it was hard to relax when they were playing soccer in the halls, they really need to make sure an adult is staying in every room or keep them on a seperate floor from other guests.

The gentlemen at the front desk were very kind and helpful!

Very unhappy with our stay at this Holiday Inn. Uncomfortable beds, hair on the floor and NO breakfast! Find a Hampton nearby, much better for everything! Will not spend another night in a Holiday Inn ever again.

We went to visit our Son & Grandaugher. Our 2nd or 3rd stay @ this hotel. We Had a great stay. Would have liked having a microwave and or refrigerator- but other than that, it was good. Good food in the Green Mill restaurant and very welcoming staff.

We had a fire in the middle of the night (3am)that was caused from something belonging to the hotel. Since i had a 6am flight - i took all my things and left for the airport hours earlier than expected when i should have been sleeping. I only used the room for about 4 hours that night- would have been nice to have been offered a credit for the inconvenience - esp since my stay was prepaid - I felt like this property would rather cater to families with kids than the business traveler - the halls were quite loud after hours

We called several times before our arrival on the arrival day, but got put on hold at least 3 times for a long time. We were inquiring about early check in--when we finally got through to a person, we were not able to check in. Understandable, but unfortunate.

The hotel lobby looked nice. It wasn't clear to me that the suite I booked was in a separate wing of the hotel. The front desk staff who checked me in was rather unhelpful in pointing me to the elevator I needed to use. After wandering around,one other staff member noticed I was lost and helped me with my bags to the elevator. Other than the hiccup at check-in, our stay was pleasant. The room was large, spacious, clean and comfortable. I would stay here again.

Staff was extremely friendly, better than most I've seen. Others as checked above. The coffee pot was not functional without great effort. It did rinse a coffee tone liquid before use, thus, not clean, but all else seemed to be clean.

8787 Reeder St Lenexa KS

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool and indoor pool

Holiday Inn and Suites Overland Park West is located 1.2 mi (1.9 km) from Oak Park Mall and within a 10-minute drive of Overland Park Convention Center. This 191-room, 3-star hotel has a restaurant, an outdoor pool, and an indoor pool.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is served for a fee each morning.


Rooms

Guests can expect to find 37-inch an LCD TV with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and free local calls.


Property features

Holiday Inn and Suites Overland Park West features an indoor pool, an outdoor pool, and a 24-hour fitness center. There's free parking and a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Standard Room, Non Smoking

Full 1 | King 1 | Sleeps 2

Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 5

Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

King 1 | Sleeps 5

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Guest reviews for Holiday Inn and Suites Overland Park West

Everyone (3) Business (4) Couples (1) Family (4) Friends (1)
3
Everyone

By on Mar 28, 2019

Review comment responded on Apr 5, 2019

Thank you for taking the time to rate our Hotel and the services we provide. Best Regards,

2

no good night's sleep

Everyone

Check in was slow because the room wasn't ready at 3 pm; staff did not provide my breakfast voucher at check in even though this was paid for (no free breakfast). I had a ground floor room with little to no ceiling insulation so every creak above kept me up most of the night, then honking outside my window woke me up bright and early in the morning.

By , from Wichita, KS on Nov 21, 2016

5

convenient location for event

Everyone

HOTEL WAS CLEAN, STAFF FRIENDLY, AMENITIES AS STATED ON THEIR ONLINE LINK.

By , from IOW on Apr 28, 2016

2

hr

Families

I understand that the hotel is under renovation, BUT my room was only partially renovated as the wall paper in the bathroom was falling off the walls, the air condioner in the room was cycling on and off every 5 seconds, literally. Great location but the price and the room inadequeces were unacceptable. This would definately be my first choice or even close to the top again.

By on Jun 5, 2013

4

great business hotel

BusinessTravelers

Thursday manager's special is free horsdoovie & 2 drinks - nice bonus after a long day. Nice hotel with great restaurant.

By on Mar 30, 2012

1

disappointing

BusinessTravelers

For the money I spent on the room I do not feel it was worth it. The elevators were very small, we had a hard time getting the luggage cart and three people inside. The Game room was one game in the bar area, the pool was very small, and the sauna did not work, the hot tube was very small as well we had 5 people in the hot tube and it was over flowing. I was also disappointed in the resturant, the food was over priced and nothing that great, we had to wait for breakfest buffet to be restocked before we could eat. Also I was there to relax and attend a Visalus Convention, it was hard to relax when they were playing soccer in the halls, they really need to make sure an adult is staying in every room or keep them on a seperate floor from other guests.

By on Mar 26, 2012

3

business

BusinessTravelers

The gentlemen at the front desk were very kind and helpful!

By on Aug 22, 2011

1

boo, holiday inn

Families

Very unhappy with our stay at this Holiday Inn. Uncomfortable beds, hair on the floor and NO breakfast! Find a Hampton nearby, much better for everything! Will not spend another night in a Holiday Inn ever again.

By on Aug 20, 2011

4

just like home

Couples

We went to visit our Son & Grandaugher. Our 2nd or 3rd stay @ this hotel. We Had a great stay. Would have liked having a microwave and or refrigerator- but other than that, it was good. Good food in the Green Mill restaurant and very welcoming staff.

By on May 1, 2011

2

not the best

BusinessTravelers

We had a fire in the middle of the night (3am)that was caused from something belonging to the hotel. Since i had a 6am flight - i took all my things and left for the airport hours earlier than expected when i should have been sleeping. I only used the room for about 4 hours that night- would have been nice to have been offered a credit for the inconvenience - esp since my stay was prepaid - I felt like this property would rather cater to families with kids than the business traveler - the halls were quite loud after hours

By on May 3, 2010

Holiday Inn and Suites Overland Park West

8787 Reeder St, Lenexa, KS 66214
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.