My room was low in Quality..broken bed no vent in bath room. Not enuff towels..breakfast Wasnt free
The restaurant was closed for months. There was no complimentary breakfast, which I have had at every hotel I've stayed at for the past 8 years of work travel. The hotel is dirty which is a shame because it's a beautiful place. The police were there to remove druggies from their room because they were being too unruly. The "Hot" tub was cold. The pantry area was virtually empty. Cigarette butts everywhere on the property. Not staying here again.
Property is showing it's age. The rooms were nice and clean. the staff was very friendly.
Thank you very much
No water pressure in sink and toilet. Pool area not clean.
Didn't like it......there rooms a/c is not working and staff also not cooperating....
My AC didn’t work, closet door was coming off the tracks, the tv would cut in and out constantly where sound wouldn’t play and picture would cut out. Expensive hotel for things just to not work.
Easy access and the room was large,clean and quiet.
Room was not very sound proof from adjacent room the door between rooms had about inch gap so light and noise could be seen and heard easily.
Pros: the room was nice and clean. it was easy access to freeway and shopping. Cons: my room was on the 1st floor near the pool and kids were running around outside my room after midnight, and that was a bit annoying. the phone was not connected in my room.
I like the convenient location and the quiet environment. Rooms are spacious. The staff is friendly and helpful. The modest price for the buffet breakfast is fine, but the offerings could be a little better, especially in fresh fruit.
Great value for one bedroom suite. Friendly staff who aim to please. Clearly, a well managed hotel.
Kind of old but still nice looking place. Loved the cheap breakfast.
Hotel was ok but it was very noisy with children. The hotel layout is interior garden style where some rooms face inward to common area. The indoor pool was really loud and crowded with kids screaming. At midnight a group of teenagers decided to hang out in hallway and was very loud. Not a very relaxing stay but the bed was comfy.
Overall the service and the room were good. The problem was that our room was right across from the elevator, so you would hear everybody who took the elevator. Also, there is a swimming pool in the middle of the hotel. Kids are loud until 11 PM. Not a good place if you try to sleep early.
rooms need updated. first room we got the toilet wouldn't flush and the phone didn't work either. second room you had to unplug the tv to plug in the microwave. air-conditioning wouldn't shut off, beds never got made. toilet was like sitting on the ground. and the bathroom door wouldn't open because of the curved shower rail. pool was freezing and the hot tube was luke warm.
Nice
Oak Park Mall is within a mile (2 km) of Radisson Hotel Lenexa Overland Park, and other popular attractions like Johnson County Community College are within a few miles (5 km). This 297-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.
40-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests staying at Radisson Hotel Lenexa Overland Park enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a spa tub, a conference center, and a 24-hour business center.
My room was low in Quality..broken bed no vent in bath room. Not enuff towels..breakfast Wasnt free
The restaurant was closed for months. There was no complimentary breakfast, which I have had at every hotel I've stayed at for the past 8 years of work travel. The hotel is dirty which is a shame because it's a beautiful place. The police were there to remove druggies from their room because they were being too unruly. The "Hot" tub was cold. The pantry area was virtually empty. Cigarette butts everywhere on the property. Not staying here again.
Apologies that your stay did not meet your expectations, we hope you give us another chance in the future. Thank you
Property is showing it's age. The rooms were nice and clean. the staff was very friendly.
Thank you for staying with us!
Thank you very much
Hi Quentin, Thrilled to see this 5-star rating. Receiving these fantastic comments from our guests is always a pleasure. It's our passion to provide our customers with exceptional service. See you soon!
No water pressure in sink and toilet. Pool area not clean.
Hi Kimberly, Thank you for posting your feedback and for letting us know about your encounters. Please accept our apologies for the issues you faced. We will speak with our team to ensure that similar incidents will be prevented in the future. We hope you will give us another opportunity to provide you with a better stay.
Didn't like it......there rooms a/c is not working and staff also not cooperating....
Hi Reshma, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about the room air conditioner encountered during your stay. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
My AC didn’t work, closet door was coming off the tracks, the tv would cut in and out constantly where sound wouldn’t play and picture would cut out. Expensive hotel for things just to not work.
Hi Dustin, Thank you for sharing your review. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
Apologies that your stay did not meet your expectations, I'm glad you enjoyed the room you got, we hope to see you again!