Its a labor camp. Literally. Contractors and laborers mostly. Don't bring the wife and/or kids. Property is worn out, not like pictures at all.
This place was so sketchy. My door wouldn’t lock without my intervening with the plating around the latch. No shampoo, hair dryer, Kleenex in the room. Staff did not answer the phone when I called from my room. They did answer when I went to the lobby and called from there, and I was given what I needed at that time. On the plus side, it was pretty clean.
Found bedbugs in my room not even 5 minutes into my stay
Was booked up never stayed there need refund for this
First I received a call at 5 PM that they were overbooked and could not honor my reservation. As the conversation continued, I learned that they did have rooms, but not enough housekeeping staff to clean them. Since I would be a late check-in, they said that would give them time to clean a room for me. When I arrived at 10 PM., the phone went unanswered for 25 minutes. As I was preparing to leave another man came in for late check-in. Another guest knocked on an interior door to get the attention of the desk clerk. Finally checked in. Room was right next to a busy interstate - sleepless night.
Love the room my soon to be husband and I like the location its close to our job and the staff is very nice . Stayed there twice and will be back.
I called to say we would be late and they said that would be fine. We get there and the room that they tried to give us the door was open and the room looked like it was being used. So after waiting for a while they finally gave us another room but one of the keys they gave us didn't work for the building or the room. The employee working at night was having an argument with someone she knew in the hallway. I was worried about leaving my belongings in the room when we were out and about. I will not return to this hotel. Hope they improve things for the people who do stay there.
Nice hotel and staff, room was comfortable for my stay. Had kitchette, but disappointed hotel did not offer a coffeepot or continental breakfast. Nice to travel back home to see family.
They said it was smoking with free wifi. It's was not. Checked out early
Had a very good experience with value place. Clean facility and the friendly staff even provided me with a upgrade free of charge. All kitchen appliances worked without a problem. Beds are comfy and had no signs of filth or infestation. Would definitely recommend for those looking for a clean place to spend the night.
WoodSpring Suites Kansas City Lenexa places you within 2 miles (3 km) of Kansas Institute of Medicine and Johnson County Community College. This 121-room hotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves.
The 121 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Phones and desks are other standard amenities. Housekeeping is available once per stay.
Guests of WoodSpring Suites Kansas City Lenexa enjoy free WiFi in public areas, express check-out, and laundry facilities. If you decide to drive, there's free parking. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This smoke-free hotel also has a vending machine.
Its a labor camp. Literally. Contractors and laborers mostly. Don't bring the wife and/or kids. Property is worn out, not like pictures at all.
This place was so sketchy. My door wouldn’t lock without my intervening with the plating around the latch. No shampoo, hair dryer, Kleenex in the room. Staff did not answer the phone when I called from my room. They did answer when I went to the lobby and called from there, and I was given what I needed at that time. On the plus side, it was pretty clean.
Found bedbugs in my room not even 5 minutes into my stay
Thank you for the score.
Was booked up never stayed there need refund for this
Thank you for the score
First I received a call at 5 PM that they were overbooked and could not honor my reservation. As the conversation continued, I learned that they did have rooms, but not enough housekeeping staff to clean them. Since I would be a late check-in, they said that would give them time to clean a room for me. When I arrived at 10 PM., the phone went unanswered for 25 minutes. As I was preparing to leave another man came in for late check-in. Another guest knocked on an interior door to get the attention of the desk clerk. Finally checked in. Room was right next to a busy interstate - sleepless night.
Thank you for sharing your experience. I sincerely apologize for the difficulties you experienced. We have now hired a new manager and we hope to get the chance to take better care of you in the future.
Love the room my soon to be husband and I like the location its close to our job and the staff is very nice . Stayed there twice and will be back.
Thank you for taking the time to write a review of your stay. It's great to hear that you had a great stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
I called to say we would be late and they said that would be fine. We get there and the room that they tried to give us the door was open and the room looked like it was being used. So after waiting for a while they finally gave us another room but one of the keys they gave us didn't work for the building or the room. The employee working at night was having an argument with someone she knew in the hallway. I was worried about leaving my belongings in the room when we were out and about. I will not return to this hotel. Hope they improve things for the people who do stay there.
We apologize the hotel seemed disorganized. Your comments have been used for training and the issues have been resolved. Thank you for staying with us and providing your comments.
Thank you for your review. We apologize for the experience. I assure you that we take those reports very seriously. We utilize a professional extermination company to treat any issues that guests may bring in. We do an inspection between every guest to ensure that we do not have those types of issues.