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Residence Inn by Marriott Jacksonville Airport

3.0 out of 5.0

Recent guest reviews

We drove from Maryland heading to the west coast of Florida and decided to stop here for the night since we had Marriott Rewards points to use. The hotel was very clean and comfortable. The staff was exceptionally helpful especially Kathy who checked us in (evening), and the day shift person who's name I unfortunately don't remember. Very friendly and accommodating. I highly recommend and would be happy to stay here again.

In last week for a overnight stay to visit my son, his wife and new Grandchild. Great room, very clean and fresh, Great bed & Breakfast. The staff is super to my son & family as they are staying for several weeks during the adoption. Five star in my book.

Hotel was fine but front desk manager had bad English and asked a lot of questions. We asked to be put on the same floor, rooms beside each other. On the same floor but not near one another. Never made it to breakfast. Hotel nicely renovated but only 1 small elevator and it was hot inside. Word to the wise, checkout is at 12 noon, per your website. If I have do not disturb on my door at 8 am, do not knock on the door! I don't care if the next room checked out at 5 in the morning and you're trying to clean rooms. Clearly I do not want to be awake!! I still had 3.5 hours of good sleep left. Housekeeping, find a better strategy and tactics.

Our first night in the Sunshine State was made even nicer but our stay the Residence Inn Jacksonville Airport. Conveniently located on the Airport Blvd near I-95 with plenty of good restaurants nearby and a great breakfast the next morning we were well rested and ready to continue our journey on down the peninsula. We were pleasantly surprised that our room was so quiet. The 2 room suite had a basic kitchen and full bath with a door separating the living and sleeping areas, nice and clean, great bedding. Thank you for a good nights sleep.

This place was a lifesaver! My husband and I traveling on our way back home from getting our home ready to rent desperately needed a place to stay and Residence Inn and Kathrin saved us as no matter where we looked everything was booked! Kathrin at the front desk was completely awesome helping us out and giving us a generous military discount to these two tired vets. Our room was nice and clean, though there was no shampoo or even soap at all in the room. Not sure about that. But the most important thing was the comfy bed. Thank you again Kathrin for making our night!

This hotel was awesome from checkin,rooms,breakfast and checkout. We just loved everything about it and it was so convenient to I 95. We had the one bedroom suite which is always so nice because it's more like a condo. The clerks were so friendly and helpful

This is the second time that I've stayed at this property. The staff was very nice and welcoming. The newly renovated interior was really nice! Almost like a brand new hotel. The continental breakfast each morning was a great variety. I will continue staying here when I come in town.

We lucked into this place when our flight was cancelled and we needed a last minute place to stay using points. We called after booking a room and within 10 minutes Gigi had a shuttle at the airport to pick us up. By the time we got there, Denise had a room ready for us. We were impressed with the 1 Bedroom Suite and my son wished we were staying for more than a few hours. The bed was comfortable which is the only thing I can really comment on since our stay was so short. I woke up around 4 AM and was able to find an alternative flight home. I asked the night clerk (wish I could remember her name) if she could get me a cab and she said she could get the shuttle, which was even better since it was free. By the time I went upstairs and woke my family up and we raced back down, she had the shuttle there waiting to take us back to the airport. The staff is what made this place so good during our limited stay.

Pets are allowed in this accomodation, was never a disturbance but I loved seeing them around and giving them a bit of love. My Family stayed in the 2 x queen plus sofa bed. The staff is so lovely! Free breakfast and free dinners on Mondays - Wednesdays. Loved the stay! There is also free parking, a gym and heated pool.

We have stayed here for months at a time. Most of the Staff are friendly and welcoming. The rooms are newly remodeled the Spring 2016. It seems a lot of things are broken and go unrepaired for long periods. The newly remodeled gym was closed for repair for at least a week one of our visits. And the end of Spring and all of summer into the fall there was 2 operable deck chairs at the pool. Plenty of tables if you want to sit on the ground. They are pet friendly, but do not have a designated pet area. So you had to be careful where you step if you ventured off the sidewalk by accident. We had our dog with us and made sure to clean up our mess, but there were no bags available as there are in other Residence Inns. If you are making a reservation, hope that you get Jessica. Jessica is very nice and accommodating. Others just switch you to the corporate number or tell you there is nothing available. We get a corporate rate and if we speak to anyone other than her, we have to jump through hoops every time we schedule here. They have fellow named Ben that works there and he is very friendly and helpful. The socials are nothing to brag about compared to the other Residence Inn's we have stayed at but they try. Wifi is slow, but I think that goes with every hotel. This hotel is in a good location near lots of shopping, the airport and lots of places to eat. Not the worst place we have stayed.

1310 Airport Rd Jacksonville FL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in North Jacksonville within a mile (2 km) of River City Market Place, Residence Inn by Marriott Jacksonville Airport is within a few miles (5 km) of Oceanway Community Center. This 3-star hotel welcomes guests with 78 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's near the airport and also close to Pecan Park Flea and Farmers' Market.


Dining

Free continental breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 78 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include sofa beds, coffee makers, and free local calls.


Property features

Guests staying at Residence Inn by Marriott Jacksonville Airport enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Suite, 1 Bedroom

Queen 1 | Full 1 | Sleeps 3

Suite, 2 Bedrooms

Queen 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

72% of guests recommend this hotel

Total of 135 reviews