no parking and charge to valet , 40 min to get car. resturant turned us away because of no reseverations, there was no one in the resturant?
The hotel is clean and well maintained. Food options are limited. We liked the rooms but lobby staff was not nice. Parking situation is abysmal and valet service needs 30 mins to fetch the car. Downtown Ithaca has many road blockings and detours, which makes it difficult to find hotel/parking
We wave issues with the bathtub and the sink, the water stay and didn’t flow correctly We tell them one night before to make our room the next day and they didn’t do it, but later they made it complete The last day we reserved to have breakfast before we leave and when we were there, they didn’t open the restaurant, they just have some food to go, so we have to go outside to find a restaurant.
Hotel is excellent, right in downtown, modern, clean.
Will stay at the Hilton next time like I always do
Exceptionally clean, friendly staff! Good location
It was great, nice employees, clean room great atmosphere
This is an older hotel that has been thoughtlessly refurbished. Two small drawers, handle of closet very low down/hard to open, TV over the desk so that a person sitting at the desk blocks the view of anyone trying to watch and also the path to the bathroom, mirror in a weird position. The check in was awkward - they should send instructions to go to the parking lot, which has an entrance around the block - the valet at the front didn't seem to know what to do about guests entering at the front with luggage. The shuttle service to the Cornell campus was erratic at best.
location was great and the parking garage was convenient. Staff was super friendly too
Our room was adjacent to the elevator to the parking garage. The elevator noise made it very difficult to sleep.
Loved being close to restaurants. Buffet breakfast also great.
This brand new hotel shines in downtown Ithaca. Great location for exploring the area.
Smooth check in an nicely appointed, clean and comfy room. Would stay again. Park in the green st parking area. Convenient to all.
Ithaca Marriott Downtown on the Commons is adjacent to popular attractions such as Ithaca Commons and The History Center. This 159-room, 3.5-star hotel has conveniences like free in-room WiFi, a free airport shuttle, and a gym.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 8:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Ithaca Marriott Downtown on the Commons's 159 heated rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch Smart TVs with cable channels and Netflix, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are also available. Housekeeping is available on request.
At Ithaca Marriott Downtown on the Commons, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. Valet parking is USD 20.00 per day if you plan to drive, or hop aboard the free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
no parking and charge to valet , 40 min to get car. resturant turned us away because of no reseverations, there was no one in the resturant?
The hotel is clean and well maintained. Food options are limited. We liked the rooms but lobby staff was not nice. Parking situation is abysmal and valet service needs 30 mins to fetch the car. Downtown Ithaca has many road blockings and detours, which makes it difficult to find hotel/parking
We wave issues with the bathtub and the sink, the water stay and didn’t flow correctly We tell them one night before to make our room the next day and they didn’t do it, but later they made it complete The last day we reserved to have breakfast before we leave and when we were there, they didn’t open the restaurant, they just have some food to go, so we have to go outside to find a restaurant.
I apologize if you didn't receive our welcome letter upon arrival as all of the restaurant hours were listed in the letter as well as the day's and times that it was going to be grab and go. If the tub and sink were reported to the engineering department and wasn't handled I do apologize.
Thank you for your feedback!
Thank you for your feedback.
Hotel is excellent, right in downtown, modern, clean.
We are glad you enjoyed your stay with us.
Will stay at the Hilton next time like I always do
Good Morning, I apologize that you didn't have a good experience at our Hotel. Would you mind sharing what happened so we can address the issues.
Exceptionally clean, friendly staff! Good location
We are delighted that you had an exceptional stay with us! Thank you for your feedback and we look forward to hosting you again on your next travels to Ithaca.
Thank you for your feedback! We hope to exceed your travel experience on your next travels to Ithaca.
Thank you for your feeback. I do apologize for the parking. We do ask for about 30min for car retrieval while the parking garage that is attached to the hotel is being rebuilt. We will be addressing your restaurant issue!