Our room had not been vacuumed, the microwave had food spilled in it, and the refrigerator was dirty. We also did not have bath towels. The front desk manager handled it as soon as we asked but overall the hallways and elevators need a good deep cleaning. The breakfast was large and very adequate.
Clogging in bathroom. Expected better cleanliness
Clean and convenient. Free breakfast is great. Staff was helpful and friendly.
Great condition and rooms! Very nice breakfast! The whole family enjoyed it.
I liked that the pool room was warm/comfortable. My daughter and I were either too hot or too cold in room, no way to control temperature (batteries dead in thermostat). The sofa bed was extremely uncomfortable - thin mattress, felt metal springs in back. Not enough bedding (felt like hospital blankets). Kids and I woke up in middle of night smelling cigarette smoke. Realized No shampoo or conditioner in shower dispensers when shower in progress in morning. Overall, Disappointed.
Wearing masks would be beter for the staff at the breakfast area
Clearness and friendly
Good place to stay
It could be better with a proper staffing.
The hotel is very clean with friendly and helpful stuff. Has a pool, gym and free breakfast (convenient with small children). Located short distance from Buttermilk Falls and Robert Treman State park. Many restaurants and stores nearby. Would stay at this hotel again. The only downside is we had a room by the street and it was very noisy with big trucks driving outside starting 5 am.
Clean, good breakfast, friendly service. Beds and sheets are of good quality.
Staff and facilities nice and bright. Room cleaning was odd: the bathroom was spotless but the room itself had crumbs on the carpet and we found a pill next to one of the beds. It was like it was cleaned by two different people.
Everything was clean and of good quality. Some complimentary bottles of water would've been nice. The wifi was out of service for a couple of hours 2 days in a row, but was fixed and the staff was very nice about it. It took a long time for them to plow the parking lot after a snowstorm. Overall it was excellent though. Will definitely return.
Clean, nice decor, comfortable bedding, great value
Located within a 5-minute walk of Buttermilk Falls State Park, Holiday Inn Express & Suites Ithaca, an IHG Hotel is within a mile (2 km) of Ithaca Beer Company. This 79-room, 3-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.
Free buffet breakfast is served each morning from 6:00 AM to 10:00 AM.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and microwaves are other standard amenities.
At Holiday Inn Express & Suites Ithaca, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Our room had not been vacuumed, the microwave had food spilled in it, and the refrigerator was dirty. We also did not have bath towels. The front desk manager handled it as soon as we asked but overall the hallways and elevators need a good deep cleaning. The breakfast was large and very adequate.
Clogging in bathroom. Expected better cleanliness
Clean and convenient. Free breakfast is great. Staff was helpful and friendly.
Great condition and rooms! Very nice breakfast! The whole family enjoyed it.
We are so happy to hear your family enjoyed your stay here with us, We do hope to see you again soon! (:
I liked that the pool room was warm/comfortable. My daughter and I were either too hot or too cold in room, no way to control temperature (batteries dead in thermostat). The sofa bed was extremely uncomfortable - thin mattress, felt metal springs in back. Not enough bedding (felt like hospital blankets). Kids and I woke up in middle of night smelling cigarette smoke. Realized No shampoo or conditioner in shower dispensers when shower in progress in morning. Overall, Disappointed.
Thank you for taking the time to leave a review. We are sorry to hear your stay with us was less than satisfactory. Your feedback will be shared with the staff, as we are always looking for ways to improve. During your next stay with us please be sure to contact our front desk immediately if or when any issue arises so it can be taken care of promptly. We do hope to see you again soon.
Wearing masks would be beter for the staff at the breakfast area
Thank you for taking the time to leave a review. Your feedback will be shared with our staff.
Thank you for taking the time to leave a review! (: