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Best Western University Inn

2.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Ithaca

Choose dates to view prices

Photo gallery for Best Western University Inn

Lobby
Creator video - submitted by JetsettingJabber
Free daily on-the-go breakfast
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

View in a map
1020 Ellis Hollow Rd, Ithaca, NY, 14850
  • Place, Reis Tennis Center
    ‪6 min walk‬
  • Place, Cornell Botanic Gardens
    ‪3 min drive‬
  • Place, Robert J. Kane Sports Complex
    ‪3 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Fireplace

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Mobility Accessible King Room with Roll-in Shower

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Double Room with Bathtub

  • Sleeps 2

Mobility Accessible Two Double Room with Roll-in Shower

  • Sleeps 4

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

1 King Bed With Whirlpool Fireplace Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Whirlpool, Mini Fridge, Wi-Fi

  • Sleeps 2

1 Double Bed, Non-Smoking, Mini Fridge, Shower Only, Wi-Fi

  • Sleeps 2

Two Double Room

  • Sleeps 6

Two Queen Room

  • Sleeps 4

King Room with Fireplace

  • Sleeps 2

Two Queen Room with Fireplace

  • Sleeps 4

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About the neighborhood

Ithaca

Cornell University is within 2 miles (3 km) of Best Western University Inn while other popular attractions such as Ithaca Commons are within 3 miles (5 km). This 101-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi. It's connected to a shopping center in central Ithaca and also close to State Theatre of Ithaca and Ithaca College.

What's nearby

  • Reis Tennis Center - 6 min walk - 0.4 miles
  • Six Mile Creek Vineyard - 2 min drive - 1.8 miles
  • Cornell Botanic Gardens - 3 min drive - 2.0 miles
  • Robert J. Kane Sports Complex - 3 min drive - 1.2 miles
  • Newman Arena - 3 min drive - 1.2 miles

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 12 min drive

Restaurants

  • ‪BG Buda’s East Hill Italian Grill - ‬6 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Cornell Dairy Bar - ‬2 min drive
  • ‪Oishii Bowl - ‬3 min drive
  • ‪Mattin's Cafe - ‬3 min drive

About this property

Best Western University Inn

Pet-friendly hotel with free breakfast connected to a shopping center in Ithaca
Guests of Best Western University Inn enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and express check-out.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per day (maximum USD 2000 per stay)
  • 2 total (70 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per accommodation, per day (maximum USD 2000 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Frequently asked questions

What's there to do around Best Western University Inn?

This hotel is located in Ithaca within a short 8-minute walk of Reis Tennis Center. You'll also find Cayuga Lake and Cornell Botanic Gardens within a short drive.

Is parking available on site at Best Western University Inn?

Yes, self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Best Western University Inn feature a casino?

No, Best Western University Inn doesn't have a casino.

Will I find an indoor pool at Best Western University Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from May until September.

Is Best Western University Inn a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a vineyard plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Best Western University Inn?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western University Inn feature a restaurant that includes a breakfast menu?

Best Western University Inn offers free on-the-go breakfast each morning though there is no restaurant.

Will Best Western University Inn allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western University Inn for a fee of USD 30 per accommodation, per day.

Are there connecting rooms at Best Western University Inn?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Best Western University Inn?

The closest major airport to Best Western University Inn is Ithaca, NY (ITH-Tompkins Regional), which is 7 mi away (12 minutes by car). Another top airport is Cortland, NY (CTX-Cortland County), which is located 18.5 mi away (28-minute drive).

Can I book a room with a balcony at Best Western University Inn?

No, there aren't any guestrooms with balconies at Best Western University Inn.

Reviews

Best Western University Inn Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 412 out of 1005 reviews
Rating 8 - Good. 292 out of 1005 reviews
Rating 6 - Okay. 135 out of 1005 reviews
Rating 4 - Poor. 92 out of 1005 reviews
Rating 2 - Terrible. 74 out of 1005 reviews

Reviews

2/10 Terrible

Sartaj

Traveled with family
Disliked: Amenities
I got there early around 12pm and requested early check in , I was told it’s $20 per hour , I called Orbitz/expedia they told manager that this was not mentioned on the web and since they have room ready and I am Expedia platinum customer they should honor again manager denied the request and told us to come back after 3pm , my concern is when we check out early do they give any credit ? I book a lot of hotels this is first time in 15 years I had to go through this
Stayed 1 night in Oct 2025

10/10 Excellent

Dipayan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and clean hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Rupali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonnie from best western was really helpful. She worked with hotel.com customer service to fix reservation issue. She was very friendly and courteous during check in. Great example of excellent customer service. We stayed in room 144 which was next to laundry machines for hotels. The machines were running all Night and there was constant noise.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with any questions or requests we had.
Stayed 1 night in Sep 2025

8/10 Good

Christine

Stayed 1 night in Sep 2025

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and quiet but you needed to drive everywhere. Except in the little plaza next door they had a supermarket which was very convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Svetlana

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This property is completely run down. The mattress was extremely old. I ess able to see the mattress springs through the blanket. The pillows were as hard as a rock. The carpet is full of stains. I couldn't bring myself to walk around the room without my slippers. The toilet paprr holder mept falling off, the showerhead was barely holding on. I could go on with all of the issues with this place. I couldn't sleep for the 2 nights i was there because my of the noise the from other guests and the noise their doors made from opening and closing. It is extremely hard to open and close the room doors. Instead of having a relaxing and stress free stay, i was extremely tired and frustrated. Do not stay at this hotel. Stay far away.
Stayed 2 nights in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quite location, next to plaza shopping with sandwich shop and chinese food, CVS, etc. Clean comfortable rooms, friendly staff, and great buffet breakfast. Would definately return.
Stayed 3 nights in Aug 2025

6/10 Okay

Margaret

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Waqar

Liked: Cleanliness
Stayed 4 nights in Aug 2025

8/10 Good

David, Sarasota

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here. Only 5 min drive to Cornell campus, walk to grocery and food options. Clean, comfortable and quiet.
Stayed 2 nights in Aug 2025

6/10 Okay

Anne

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel rooms were large and the hotel quiet. It is just in need of renovations.
Stayed 3 nights in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Constantine

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced and Poorly Cleaned

The room I stayed in was extremely dirty and disappointing. There was visible dust and grime on many surfaces, the bathroom was not properly cleaned, and the overall condition of the room made me feel very uncomfortable. Considering I paid over $300 per night, I expected a much higher standard of cleanliness — but it was truly disappointing. What made it even worse was that no refund was offered despite the poor condition, which added to my frustration. This experience definitely had a negative impact on my trip.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Stayed 4 nights in Aug 2025

8/10 Good

Corey

Traveled with family
Liked: Staff & service, amenities
Perfect for what we needed. The woman at the front desk who was ALSO running around the dining area during breakfast didn’t miss a neat. I wish I remembered her name. She surely took so crap but with all the grace in the world. Definitely need more staff. Hall was dark and a bit musty, sink water smelled of sulfur when turned on, stained “dust ruffles” on one of the beds.
Stayed 2 nights in Aug 2025

8/10 Good

Anand

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location close to Cornell University. The breakfast was delicious and the reception staff were amazing. I would definitely stay here again!
Stayed 3 nights in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent facility okay for quick stay
Stayed 1 night in Aug 2025

8/10 Good

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Items in the room are worn and older and fixed up with cheap materials.
Stayed 1 night in Aug 2025

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