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Best Western University Inn

2.5 star property
Pet-friendly hotel with free breakfast connected to a shopping center in Ithaca

Choose dates to view prices

Photo gallery for Best Western University Inn

Reception
Lobby
Standard Room, 1 Double Bed, Non Smoking (Shower Only) | 1 bedroom, in-room safe, desk, laptop workspace
Seasonal outdoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Gym

Explore the area

Map
1020 Ellis Hollow Rd, Ithaca, NY, 14850
  • Ithaca Commons
    ‪4 min drive‬
  • Cornell University
    ‪4 min drive‬
  • Ithaca College
    ‪5 min drive‬
  • Ithaca, NY (ITH-Tompkins Regional)
    ‪14 min drive‬

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Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Shower Only)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Fireplace

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ithaca

Cornell University is within 2 miles (3 km) of Best Western University Inn while other popular attractions such as Ithaca Commons are within 3 miles (5 km). This 101-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi. It's connected to a shopping center in central Ithaca and also close to State Theatre of Ithaca and Ithaca College.

What's nearby

  • Ithaca Commons - 4 min drive - 2.3 miles
  • Cornell University - 4 min drive - 2.0 miles
  • State Theatre of Ithaca - 4 min drive - 2.5 miles
  • Ithaca College - 5 min drive - 2.9 miles
  • Buttermilk Falls State Park - 8 min drive - 4.4 miles

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 12 min drive

Restaurants

  • ‪Collegetown Bagels - ‬2 min drive
  • ‪Trillium - ‬3 min drive
  • ‪Cornell Dairy Bar - ‬2 min drive
  • ‪The Terrace Restaurant - ‬3 min drive
  • ‪Souvlaki House - ‬3 min drive

About this property

Best Western University Inn

Pet-friendly hotel with free breakfast connected to a shopping center in Ithaca
Guests of Best Western University Inn enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and express check-out.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas
  • Vineyard
  • Wine tours

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per accommodation, per day (maximum USD 100 per stay)
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per accommodation, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Best Western University
Best Western University Inn
Best Western University Inn Ithaca
Best Western University Ithaca
University Best Western
University Inn Best Western
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Best Western University Ithaca
Best Western University Inn Hotel
Best Western University Inn Ithaca
Best Western University Inn Hotel Ithaca

Frequently asked questions

What's there to do around Best Western University Inn?

This hotel is located in Ithaca within a short 8-minute walk of Reis Tennis Center. You'll also find Ithaca Commons and Cayuga Lake within a short drive.

Will I be able to park at Best Western University Inn?

Yes, self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Best Western University Inn feature a casino?

No, Best Western University Inn doesn't have a casino.

Will I find an indoor pool at Best Western University Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Best Western University Inn?

Couples staying at this hotel will appreciate amenities like a vineyard plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Best Western University Inn?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western University Inn feature a restaurant that includes a breakfast menu?

Best Western University Inn offers free on-the-go breakfast each morning though there is no restaurant.

Will Best Western University Inn allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western University Inn for a fee of USD 30 per accommodation, per day.

Are there connecting rooms at Best Western University Inn?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western University Inn?

The closest major airport to Best Western University Inn is Ithaca, NY (ITH-Tompkins Regional), which is 7 mi away (12 minutes by car). Another top airport is Cortland, NY (CTX-Cortland County), which is located 18.5 mi away (28-minute drive).

Are there rooms with balconies at Best Western University Inn?

No, there aren't any guestrooms with balconies at Best Western University Inn.

Best Western University Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 404 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a nice grocery store and coffee/bagel/sandwich shop. Pool was clean. Breakfast was good. Front desk staff was super helpful in recovering forgotten wallet.
Stayed 3 nights in Jun 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms. Clean. Mattresses could use an update.
Stayed 1 night in Mar 2025

8/10 Good

Aslam

Liked: Cleanliness, staff & service, property conditions & facilities
Room was kept cold, heating was off, I had to turn it on, and waited for around 2 hours in cold (-6)
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Trena

Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk staff
Stayed 1 night in Mar 2025

10/10 Excellent

Eva, Pompano Beach

Liked: Cleanliness
We really enjoy our family room at the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Kaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and helpful staff. Great price/performance ratio. Recommend it
Stayed 2 nights in Mar 2025

10/10 Excellent

Jianghui

Stayed 1 night in Mar 2025

10/10 Excellent

yulei

good
Stayed 1 night in Feb 2025

10/10 Excellent

Ha

Stayed 1 night in Feb 2025

4/10 Poor

Jennifer

Stayed 1 night in Feb 2025

8/10 Good

Metroca, EDISON

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Perfectly fine for a budget stay…wonderful front desk staff and excellent breakfast offerings. Concerns: There is no security to the rooms outside of the locks within the individual rooms. Otherwise, anyone can enter the halls 24/7. Breakfast area is very congested — possibly due to the fact that there are too many tables with four chairs each and the table odd actually narrower than two chairs side-by-side. Perhaps, management should consider making some tables deuces versus four-tops to open the space a little. Beds are in a sad state — no support, at all. But more importantly, the rooms do not feel clean. We never walked barefoot. The housekeeping vacuum path is clear, as indicated by the blackness of the carpets around the walls, beside the beds, behind the door. That color Is caused by filth buildup. Management should consider inspecting rooms occasionally…gives the housekeeping staff more time to clean each room or provide more training… clean the perimeters and most importantly, while the habit is to keep the door open while cleaning, remember to shut it so you can vacuum behind it. Otherwise, linens and bathrooms felt very nice and clean. I would go back — but only when I have someone to stay with me and I have slippers for the rooms.

4/10 Poor

Rhonda

Disliked: Cleanliness, property conditions & facilities
Dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Muriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Cornell University. Quite neighborhood. Walkable distance from a supermarket. Great continental breakfast. Very friendly staff.
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom wasn’t very clean Heater worked great Shower plumbing could be more updated Fireplace was nice but electrical needs upgraded
Stayed 1 night in Feb 2025

6/10 Okay

Coeli

Stayed 1 night in Feb 2025

6/10 Okay

Coeli

Liked: Cleanliness, staff & service
Nice hotel, clean, comfortable, does the job
Stayed 1 night in Feb 2025

10/10 Excellent

Nohyul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was very comfortable and convenient. All staffs were kind and helpful.
Stayed 2 nights in Feb 2025

8/10 Good

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Best Western Ithaca hotel. Rooms are always clean and the entire staff are welcoming. Love the all day hot tea and coffee provided for free too all guests. Had an issue with thermostat in my room, the heat never cut off. It was stuffy and warm. Turned on the fan and AC…and they also never cut off. Difficult to regulate temperature in the room.
Stayed 5 nights in Feb 2025

8/10 Good

Sangjin, Rochester

Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to waterfalls, Cornell campus, restaurants. Our bed was comfy, fireplace and Jacuzzi were great additions. Breakfast options were great, clean and well attended. Sadly our non-smoking room and towels smelled like cigarettes. Our shower pipes were loose, drippy and hard to control temperature.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luiz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Cornell University, attractive price, clea,n and good service. No frills.
Stayed 1 night in Feb 2025

10/10 Excellent

yishi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice close to the campus and shuttle bus available!
Stayed 3 nights in Feb 2025

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