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Mercure Inverness Hotel

4.0 star property
Upscale hotel, a short walk to Inverness Castle

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Photo gallery for Mercure Inverness Hotel

Exterior
Exterior
Eco-friendly toiletries, hair dryer, towels
Breakfast, lunch and dinner served
Eco-friendly toiletries, hair dryer, towels

Reviews

7.6

Good

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Parking available
    Parking availableParking available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet friendly
    Pet friendlyPet friendly

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Church Street, Inverness, Scotland, IV1 1DX
  • Popular LocationInverness Castle7 min walk
  • Popular LocationInverness Cathedral8 min walk
  • Popular LocationEden Court Theatre10 min walk
  • AirportInverness (INV)17 min drive

Room options

Double Room, 1 Double Bed (Compact)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Double Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Double Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Privilege, Double Room, 1 Double Bed, View

  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Inverness

Located in Inverness City Centre, Mercure Inverness Hotel is next to Victorian Market and Inverness Visit Scotland Information Centre. This 121-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Victorian Market - 2 min walk
  • Inverness Museum and Art Gallery - 2 min walk
  • Inverness Castle - 7 min walk
  • Inverness Cathedral - 8 min walk
  • Eden Court Theatre - 10 min walk

Getting around

  • Inverness Station - 6 min walk
  • The preferred airport is Inverness (INV): 18-min drive, 8.7 mi/14 km.

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪Caledonian - ‬2 min walk
  • ‪Scotch & Rye - ‬2 min walk
  • ‪Zizzi - ‬2 min walk

About this property

Mercure Inverness Hotel

Upscale hotel, a short walk to Inverness Castle
Guests of Mercure Inverness Hotel enjoy free WiFi in public areas, meeting rooms, and express check-in. Self parking is offered for GBP 12.00 per night. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include express check-out, laundry facilities, and a ballroom.
Guests can expect to find free WiFi and LED TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities. Housekeeping is available on request.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Frequently asked questions

Are free cancellation options available at Mercure Inverness Hotel?

Mercure Inverness Hotel provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Inverness Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Mercure Inverness Hotel on Aug 5, 2024 start from $255.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Mercure Inverness Hotel?

This hotel is situated in Inverness City Centre, just steps from Inverness Castle and Victorian Market, and within a short walk of Inverness Museum and Art Gallery. You'll also find Eastgate Shopping Centre and Inverness Cathedral less than a mile away.

Is parking available on site at Mercure Inverness Hotel?

Yes, parking is offered for GBP 12.00 per night.

Does Mercure Inverness Hotel include a casino?

No, Mercure Inverness Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Inverness Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Inverness Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Are there hot tubs at Mercure Inverness Hotel?

No, there isn't a spa tub at this hotel.

Does Mercure Inverness Hotel have a restaurant with a breakfast menu?

Yes, Mercure Inverness Hotel serves an English breakfast for a surcharge each morning at 33 Church St Brasserie.

Will Mercure Inverness Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Inverness Hotel for a fee of GBP 15 per pet, per night.

Are there connecting rooms at Mercure Inverness Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Mercure Inverness Hotel?

The closest major airport to Mercure Inverness Hotel is Inverness (INV), which is 8.7 mi away (18 minutes by car).

Can I book a room with a balcony at Mercure Inverness Hotel?

No, there aren't any guestrooms with balconies at Mercure Inverness Hotel.

Mercure Inverness Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 1005 reviews" "
Rating 8 - Good. 365 out of 1005 reviews" "
Rating 6 - Okay. 190 out of 1005 reviews" "
Rating 4 - Poor. 105 out of 1005 reviews" "
Rating 2 - Terrible. 38 out of 1005 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to shopping and good restaurants. We had a great view of the river.
Stayed 2 nights in May 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure Inverness is perfectly located and has an old-fashioned sophistication. The room was clean, comfortable, and well-appointed with nice details. The breakfast was great.
Stayed 1 night in Apr 2024

6/10 Okay

kim

Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was lovely & clean with lots of space. The shower clean and worked well. It was very noisy outside the hotel at night but that is to be expected in the centre of Inverness.
Stayed 1 night in Apr 2024

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always staff are excellent Sadly price is getting unaffordable
Stayed 1 night in Apr 2024

4/10 Poor

Laura

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lovely helpful staff but don’t stay here if you value your sleep! No soundproofing at all in rooms so can hear everything from the busy streets to next doors mobile vibrating! Hotel is in a desperate need of a make over too, not worth the money
Stayed 1 night in Apr 2024

4/10 Poor

Audrey

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Like other reviews stayed 1 night over a weekend and had a room on Church st, noise was terrible didn’t get to sleep until 3am,even soundproofing in the room was bad when you can hear next doors phone viberate. Standard of room poor, pulled back the curtain and the wall was only half painted, blue tak stopping the voile coming off the track and wallpaper coming off the wall as well. My point is if they can’t do these little details what else are they missing. On a positive note staff at front desk were excellent
Stayed 1 night in Apr 2024

8/10 Good

Winnie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Iram

Traveled with partner
Disliked: Staff & service
We stayed here on a saturday for one night and im glad we didnt book any more! We were given a room facing church street and it was noisy when we arrived at 4pm. We assumed this would die down as the shops closed, but how wrong we were. There were a number of bars and clubs on the street which did not close until 3am. The noise coming from these were so loud that we were unavle to sleep. My husband went down to the reception at 11pm to ask if it was possible to change rooms and they said they were full and couldnt do anything. We had to endure the noise and then when we checked out we were not even asked about our stay as i think the staff know how bad it is and dont want to have to deal with customers complaining.
Stayed 1 night in Mar 2024

6/10 Okay

Joel

Stayed 1 night in Mar 2024

6/10 Okay

Frank

Disliked: Room comfort
It served its purpose
The room itself was a little tired and only two plug sockets were available (none near the bed sides). I think the worst thing was the hardness of the mattress which affected our sleeping comfort especially after driving from Portsmouth. The location was really good for town. The staff were polite and professional.
Stayed 3 nights in Mar 2024

4/10 Poor

Jean

Liked: Cleanliness, property conditions & facilities
Noisy room
Our room was lovely and clean the bed was very comfortable but unfortunately we didn't get any sleep for the 2 nights stay as we were on a very busy street with lots of bars and the noise of people kept us awake all night, when the people stopped at 4.30am then the bars were putting the empty bottles into the rubbish bins and we had an end room and next to a fire door someone kept using it from 6am. Hotel was full to capacity so no spare rooms to move into. We thought we had booked a room with a river view on the quieter side of the hotel. This hotel should come with a warning if you want a good night's sleep book a river view room. Hotel is in perfect location, but price of drinks extortionate even for hotel prices
Stayed 2 nights in Mar 2024

8/10 Good

Isaac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed ourselves at the hotel. Staff were friendly, courteous and nice
Stayed 1 night in Mar 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thank yiu
Stayed 1 night in Mar 2024

8/10 Good

colin

Traveled with partner
Liked: Cleanliness, staff & service
Even at four floors up the noise at 3am from revellers kept us awake. We stayed here before but, had a room to the back of the building. If we stay here again we would request a room at the rear of the building.
Stayed 1 night in Mar 2024

10/10 Excellent

Joshua

Stayed 1 night in Mar 2024

8/10 Good

Sandra

Stayed 1 night in Mar 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

ian

Stayed 1 night in Mar 2024

10/10 Excellent

John

Traveled with partner
Lovely stay made very welcome by Zoe on reception all the staff were friendly ,great service in restaurant on both nights had lovely meals and in the mornings breakfast was out standing everything laid out and big variety. Plus side for me had GF bread and cornflakes . New go place for us to stay in Inverness . The cleaner kept the place spotless
Stayed 2 nights in Feb 2024

10/10 Excellent

ian

Stayed 1 night in Mar 2024

10/10 Excellent

Stephen

Stayed 1 night in Feb 2024

10/10 Excellent

ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024