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Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort

4.0 out of 5.0

Recent guest reviews

Great room. Great location. Close to all the theme parks. Awesome pool.

The staff was ok, so gentle (I think ther are the best in the hotel); rooms clean but old, pool is fine but I didn`t like to see the lake around the pool receiving foamy water (I think it is an oxidation pool (I don`t know how to say in English the pool that is a component of the treatment water process). Anyway, It is not a bad hotel but I hope more of it. Thatà why I rate it as "Average".

Great hotel. Close to many stores and places to eat. Short ride to Disney Parks. Great Staff. Excellent pool and service.

My family had a fantastic stay at this resort I would definitely go back again!

Very good hotel. Excellent for families. Very conveniently located; close to the parks. Pool was amazing. I will definitely stay in this hotel again.

Nice hotel but needs updating. Door knob for door loose and made noise during night time with wind or people walking bye. Small TV no premium channels. Check in process was terrible asked for early 2pm check in the day before arrival was told not a problem. When I got there to check in they told me room ready in 30min but took over 2hrs. Didn't get room until 4:30pm they said check in begins at 4pm but no guarantee rooms available at 4pm. That is something I never heard off and travel a lot.

My wife and daughter became physically ill after staying here for the weekend. Room had a strong chemical smell which we attributed to excessive cleaning solutions. We could only guess at the filth that the staff was trying to cover up.

came for business it was clean and comfortable and big rooms and very pleasant

I stayed in a two-bedroom suite. It has one king-size bed and two queen-size beds. I like the kitchen, dinning table , and the balcony.

Love the location close to everything you need very clean and everyone who work was nice.... only thing wrong some people was working around in the parking gerage and it kept us up almost all night...: besides that best place and we will be staying there again

Amazing firework view and helpful staff. Suites are huge. Close to Disney

This is the 4th time we have stayed at this resort, it's starting to show its age, they say they are renovating but the only thing they are doing is changing out tube tvs for flat panels, the appliances could use an update the door on our fridge didn't close well and was wobbly. The comforters are very out of date & the furniture is getting worn out. Also our toilet seat was broken the whole time we were there. That being said, we enjoy the pool for the kids the rooms are spacious having 2 bathrooms is a plus, & the price is right! We will probably stay again if the price remains around the same.

The pirate ship pool was awesome, however they should offer life jackets to use during your stay. No one wants to pack a life jacket when traveling. Most resorts offer them complementary to use during your stay, this resort did not.

Good location. Hotel staff was very good. Had a 3 bedroom on the 13 th. floor in building 3. We were in a non remodeled room. Room was clean. Beds were hard and the pillows were thin. LCD TV in living room and tube TV's in bedrooms. Furniture was getting worn, but not worn out. Excellent elevators, never had to wait and they were very quick. Good value for the area. Check in and check out was easy and simple. Would stay again when visiting with family or large group. Enjoyed having the pub on site for a meal, quick snack or a cold adult beverage.

Very clean and perfect for a family get away. The room was exactly as described. Would definitely recommend to others.

I'm not sure how this place has its reviews, ratings or awards. If you want to wonder the same thing, waste your vacation and stay here. Seems to a time share/vacation ownership rental scheme that isn't properly maintained....

Great family trip with cool pool and fun. Store was pricey, great location. Good Irish place and nice staff at pool Will be coming back again

Overall, it was a great experience. The room was clean and nice, the only horrific thing was the beds were hideous! They were not comfortable at all so it is really hard to get a nice relaxing time to rest since you are tossing and turning all the time. besides that everything else was ok.

AMAZING!!! Will be staying here again! It was so clean and so convenient. Minutes away from Disney parks too.

8113 Resort Village Drive Orlando FL

Room options

Suite, 2 Bedrooms

King 1 | Sleeps 6

Suite, 3 Bedrooms (Barbados)

King 2 | Twin 2 | Sleeps 8

Suite, 1 Bedroom

King 1 | Sleeps 4

Suite, 3 Bedrooms, 3 Bath

King 2 | Twin 2 | Sleeps 8

Guest reviews for Lake Buena Vista Resort Village & Spa a staySky Hotel/Resort

Everyone (12) Couples (22) Business (9) Family (186) Friends (13) Other (4)
5

nice hotel for large families

Everyone

Great room. Great location. Close to all the theme parks. Awesome pool.

By , from s on Apr 5, 2017

Review comment responded on Apr 7, 2017

Thank you for the 5-star review! We are happy to hear that you enjoyed the awesome pool and great location. We hope that we can host you again! Best, Kristina Social Media Concierge

3

too old, average hotel.

Everyone

The staff was ok, so gentle (I think ther are the best in the hotel); rooms clean but old, pool is fine but I didn`t like to see the lake around the pool receiving foamy water (I think it is an oxidation pool (I don`t know how to say in English the pool that is a component of the treatment water process). Anyway, It is not a bad hotel but I hope more of it. Thatà why I rate it as "Average".

By , from Guayaquil, Ecuador on Apr 3, 2017

Review comment responded on Apr 5, 2017

Thank you for the review. We are glad that you liked our location and our friendly staff. We hope that we can host you again. Best, Kristina Social Media Concierge

5

great family spot.

Everyone

Great hotel. Close to many stores and places to eat. Short ride to Disney Parks. Great Staff. Excellent pool and service.

By , from NJ on Mar 3, 2017

5
Everyone

My family had a fantastic stay at this resort I would definitely go back again!

By on Mar 2, 2017

4

family friendly hotel. safe environment.

Everyone

Very good hotel. Excellent for families. Very conveniently located; close to the parks. Pool was amazing. I will definitely stay in this hotel again.

By , from Tampa on Feb 16, 2017

Review comment responded on Feb 20, 2017

Thank you very much for the review! We are glad to hear that you found our hotel to be a family-friendly hotel and enjoyed our large suites and pool area. We hope to host you again very soon! Best, Fernanda Social Media Concierge

3

nice hotel but needs updating and better check in

Everyone

Nice hotel but needs updating. Door knob for door loose and made noise during night time with wind or people walking bye. Small TV no premium channels. Check in process was terrible asked for early 2pm check in the day before arrival was told not a problem. When I got there to check in they told me room ready in 30min but took over 2hrs. Didn't get room until 4:30pm they said check in begins at 4pm but no guarantee rooms available at 4pm. That is something I never heard off and travel a lot.

By on Feb 15, 2017

1

made us sick

Everyone

My wife and daughter became physically ill after staying here for the weekend. Room had a strong chemical smell which we attributed to excessive cleaning solutions. We could only guess at the filth that the staff was trying to cover up.

By , from Saint Petersburg, FL on Feb 11, 2017

Review comment responded on Feb 15, 2017

Thank you for your review! We are so sorry to hear that your family was sensitive to the products we use to sanitize our rooms. We thank you for your feedback so we can pass it along to our manager for immediate review. Sincerely, Fernanda Social Media Concierge

5

comfortable

Families

came for business it was clean and comfortable and big rooms and very pleasant

By , from new jersy on Jan 16, 2017

Review comment responded on Jan 19, 2017

Hi Max, Thank you for your review! We are happy to hear that you liked our big suites! We hope to host you again on your next business trip or a future vacation! Best wishes, Fernanda Social Media Concierge

4

very spacious and very good for a family stay

Families

I stayed in a two-bedroom suite. It has one king-size bed and two queen-size beds. I like the kitchen, dinning table , and the balcony.

By , from Chicago, IL on Jan 14, 2017

Review comment responded on Jan 16, 2017

Hello Shaun! Thank you for your review! We are happy to hear that you have enjoyed your stay with us and spacious suites! We hope to host you again on you next visit! Best wishes, Liliana Social Media Concierge

5

close to everything best place

Everyone

Love the location close to everything you need very clean and everyone who work was nice.... only thing wrong some people was working around in the parking gerage and it kept us up almost all night...: besides that best place and we will be staying there again

By , from port charlotte on Jan 8, 2017

Review comment responded on Jan 12, 2017

Hello Michael! Thank you very much for your 5-star review! We are delighted to hear that you had a good your stay with us, and loved our location! We apologize for the noise and any inconvenience this might have caused you. In the future please notify the front desk about and we will be more than glad to assist. It makes us very happy to hear that you will stay with us again and we look forward to welcoming you back! Best wishes, Liliana Social Media Concierge